Nobody calls me back. I got worse after seeing your Dr. Terrible place. I have called and murse…read moretold me id be called back on fri. 2 calls today. I called another Dr. I received eye antibioyic drops that nade me worse. I have corneal tears from drywall. I had no infection and given these drops fir god knows why. The dr diagnosed corneal tears.

The staff is extremely unprofessional. You are not greeted as you come through the door. The team…read moreat the front desk are all in a huddle discussing their personal lives and they can see you when you walk through the door. If you are late for an appointment you can't reach a person and they don't care. They will purposely reschedule you 4 months out as punishment.

Dr. Bottini and staff are very helpful and knowledgeable. They were extremely patient with my 94…read moreyear old mother when she had a meltdown during her appointment. The exam is very thorough, with some waiting between tests and the doc visit, and Mom got frustrated waiting and acted out. The team was very patient and kind. The wait is worth it though as the care is top notch.

Drs Botini and Lee were great. Their accounts receivables is SUB STANDARD. If you have a procedure…read morebe comfortable with that but pay attention to there billing & lack of communication regarding payments. I must say the 2 hour day in there is a bit much. I get it but don't care for assembly line medicine.

Dr Shannon is awesome, he is knowledgeable, honest, funny and easy on the eyes. He goes above and…read morebeyond what most eye docs do.

Ed is one of the last of his kind - a multigenerational, old-time doctor- very casual - remembers…read morehis patients, and probably thier parents. He is a talker so sit back and listen to his tales. He is very good at what he does. The staff is super friendly. Rodney , the optician is easy to work with and knowledgeable. Don't come here expecting the equivalent of a chain type of treatment, it is a small town, and the local vibe is not everyone's 'cup of tea' and no need to come if you are easily offended or 'butt-hurt' by the straight talk and no nonsense attitude. I've had many years of excellent treatment and prefer this type of low key quick and easy style treatment.

The process and surgery was fantastic. I had cataract surgery and now no longer need glasses. The…read moremedical service gets the 5 stars HOWEVER... I am still receiving notices for bills that were paid over a month ago. I note these come from a Florida billing service. I rechecked to make sure I no longer owe anything, and I don't. FIRE your collection agency. They are ruining your reputation. I am being generous when I award the billing side 1 star

The staff & doctors are really great; however, trying to get in touch with the billing department &…read moreget a refund of an overpayment has not been a pleasant experience. They have a call back feature. When it says 10 minutes, it means you are going to have to wait over two hours for a call back. And then they didn't show the overpayment. My insurance company paid them over 5 weeks ago.