I stopped in with a Fitbit that wouldn't charge and a Samsung tablet that was, well, just dead…read more The young man who helped me admitted that he wasn't familiar with Fitbits but took time to look it over and determined that the faulty charger was the problem. Unfortunately my tablet was beyond repair. I expected a minimum charge but he politely asked that I leave a review as payment. Heck yeah! I highly recommend CPR!

Thought I had a serious problem with my phone not taking a charge. Without an appointment, just…read morewalked in. The young man behind the counter took my phone, did a few checks, a few clicks, handed it back, done. It was obviously easy for him, but I would have never figured it out. No charge. Amazing service.

I've used SmartphonesPLUS twice now and both experiences have been exceptional…read more Selling an expensive device and shipping it off somewhere in the middle of America always makes me a bit uneasy. You never know if the company will reneg on the offer or hassle you in some way about the condition. But SmartphonesPLUS has proven to be both reliable and trustworthy. Their communication throughout the process was excellent, providing me with updates that reassured me my device was in good hands. As far as payment goes, it was sent promptly and without any issues, and they also honored their offer, which was very competitive. I highly recommend SmartphonesPLUS to anyone looking to sell their device. They have consistently delivered great service and I would definitely use them again.

We've bought 3 phones from them now over the past 8 months and had a fantastic experience every…read moretime. Super helpful, honest and knowledgeable customer service. I highly recommend them!

A couple weeks ago I had attempted to repair the screen on my cell phone after watching a couple of…read moreyou tube videos. Unfortunately I received the replacement glass but no screen. Needless to say I took apart my phone and though I could just replace the glass. Ugh! I didn't have the time or the patience to mess with it, and I would have needed the housing and more parts and couldn't wait for them to get here since I was leaving out of town on business in 2 days. I called CR Cell Phone Repair and spoke to the manager and explained the situation. He (Kitty I believe his name was) mentioned that if I got it in there by 7:30pm they would be able to get it done (I have an iPhone 6+). Well things came up and I wasn't able to get there until about 8:30pm and he was already gone. I spoke to the girls behind the counter, both were very friendly and welcoming. The tech I spoke to explained to me that one of the parts I took apart had 4 screws and that 3 of them were in all different sizes. (Something that the you tube videos I watched failed to mention). She said that Kitty would be in the morning and that she would rather have him take care of it since he's better experienced with my type of phone. Now other places I have worked with in the past would just go ahead and attempt to fix it without even knowing about those screws. I appreciate the honesty in wanting to do it right, and the understanding of my urgency. I sent my wife to pick up my phone since I was just loaded with work and when she came back not only did they fix it my phone they even included a high end screen protector at no charge. I found the service more than capable, efficient, friendly, knowledgeable and very communicative. Everyone I have spoken with and/or have met have all been great! I highly recommend them to people that want good service both on the customer side and the technical side. Thank you CR Cell Phone Repair. Hopefully I won't need your services again, but if I do I'll be sure to come back to you!

CR Cell Phone Repair has been our go to spot for years. They never disappoint!!!! Their service…read morecontinues to exceed our expectations and cost a fraction of big box stores and cell phone companies.

I cracked my work cell phone screen over the weekend. I filed a claim with Verizon on Monday…read moremorning, then dropped off my phone around noon on Tuesday. Hannah greeted me and let me know it would take about three hours to complete the replacement. I came back shortly after 5pm (they actually close at 6pm, despite the hours on the door saying 5pm). Hannah once again was very friendly, prompt, and my phone was fixed! I was very happy with how simple the process was and how fast the service was.

I took my LT in to be cleaned because 2 keys were occasionally sticking. They broke several keys…read morewhile cleaning. It took them TWO WEEKS to fix it!!! First they blamed it on not being open on weekends , then it was the parts delivery. No apologies no updates and no est. time given. Finally after many calls they blamed Amazon (1. Amazon always gives a delivery date. 2. Amazon never takes that long). They never called me back and the District Mgr refused to call me when asked. When I picked it up I had to return because they had removed the dongle for my mouse. DO NOT USE THEM. people gave excuses but no apologies, cavalier attitude about loss of time. Name is wrong - shoud be WEBREAKANDWAIT2FIX. I just tried to add a review directly to the website and was denied because it was blocked from reviews due to large number of suspicious "High" reviews. That should tell you something.

The owner contacted me and was extremely helpful and willing to resolve the issue, he set up an…read moreappointment for me to have someone look at the frame of my phone and either fix it (for real) or give me a full refund so i can send to insurance. The full fix was going to take days cause they'd have to gut the whole phone and on the phone this was never mentioned. I was told that because i also had a battery put in (which was aftermarket and had information smudged off of it in two places i noticed) that i would only be refunded $140 of $180. Sure you put in a new battery, but i cant really use it..i'm sending it to insurance (Which will cost me $200 deductible ). so i can have i truly fixed phone. I wish i could give a better review, but they weren't going to help me until i gave a negative one (initial offer was only %15 another 139 charge). And i'm still out $40 and right back where i was before. The initial person looking at my phone apparently thought the bend in the phone wouldn't effect another screen as it had the last. The actual technician seemed very knowledgeable. All in all unfortunate, but a huge hassle.

Gregory was amazing! He explained everything so well and helped us get our stuff situated on time…read moreand whatever concerns we had he came to the best to ability to answer it and help our devices get fixed! We had got 2 new cases and phone plus a screen protector from there all because how amazing he did I will be coming back here for everything in the future with no doubt !! Thanks ALL ABOUT PHONES :)

Great computer group, very helpful and fast service needed…read moreassistance with several work related computers and very pleased with results Thank you !!

Very bad experience. I had a broken hinge on my HP laptop. Took my money up front, took 6 weeks…read moreto get the part in (so I was told after I called him) I took 4 trips to drop off and pick up my laptop. He'd take it and say he would try to get to it next day. I would end up picking it back up from him just so I could have it for the weekend. In the end, he said after "watching U-Tube" that there was a chance he could break the screen and that would be another $250. I took my computer back and he wouldn't refund my money. Said he had re-stocking fees and shipping fees to pay for. He was yelling at me and then threw his hands up in the air and said I'm done", and stomped away. I took my laptop home with no repairs done. I was out a deposit and the spare part. I wish I would have asked him for the part, but I was so upset, I just wanted out of there. I will never reccommend Computer Heaven, or owner: Brett Walters, to do any IT work of any kind.

Was assisted by a long haired hillbilly wearing a confederate flag ring bigger than any I've ever…read moreseen and im from Texas. Won't be back

I ordered a personalized banner from Staples.com for my Uncle's birthday…read more I placed the order on a Wed. afternoon and they called me the next day at 5pm to say it was ready for pickup. This is the standard turnaround time and I did not pay extra for this. I got a 3'x6' banner and it was printed on a thick plastic type of paper. I input a custom design that I wanted and it turned out Really Nice! I picked up the order from the Cedar Rapids store because I live out of state and I didn't want it to get wrinkled in my suitcase.

Helped me with my issue and recommended services even when they couldn't do it very pleased with…read moretheir customer service

We've had the best luck with a battery only they sell so we really wanted to get another one. This…read moreplace is a nightmare to deal with. We kept getting jerked around when trying to get what we paid for and ordered online. No one has a clue, they are extremely rude and when we actually had another location saying they'd ship it to CR, they told them no! We were the ones making the phone calls trying to get one to be shipped here from another location. WTH?? So we order a third time being told it will arrive and it doesn't. Stop at the store and there's a Closed Permanently sign on the door! Maybe tell us that and give us our money back??? Of course not! So we had to bring corporate into it only for them to tell us they called the owner and he tells her "you have the wrong number" and hangs up! So then we have to open a dispute with our credit card wasting so much time dealing with them. Website says temporarily closed but we'll never deal with them again! Doesn't even deserve a1 star.