Amazing customer service! Polite, professional, knowledgeable and extremely patient when explaining…read morenecessary information to problem solve all my computer issues, problems and needs!

Is RJ Ender even open anymore? No one has been available for months. Doesn't help when you bought…read morea new computer.

John was super friendly and fast. Fixed my phone right there in front of me for transparency…read morepurposes. Said it would take 15min and it only took 10 while he was also helping a customer over the phone. I plan on sending my wifes phone to him too. I recommend to call ahead as he sometimes makes out of office service calls. He also saved me about 65$ compared to the person in Waterloo. Thanks for the help John!

I never read Jon's reviews before today. If you read the reviews you will see he does not take…read moreaccountability when something goes wrong. It is always his customer's fault. Horrible! He puts on that he's a good guy. And a good business man he definitely is not. I took my laptop in to have the hinge fixed. When I got to the shop I decided hey let's have the battery replaced because it's only staying off the charger for a couple of hours so why not. I was told it would be complete in 3 to 4 days. 4 weeks later I finally am able to collect my laptop! Long story short he has replaced the battery 3 times. Each time he replaced the battery he did not test the battery out to make sure that it was working correctly. I am very confident that when you have a professional replace a component in your electronic, that professional will test that component to make sure that it's working properly after installation. He did not. Because if he had I would not have had to return to his shop 2 more times to replace the battery Each time the battery was replaced I had to calibrate the battery and I had to test out the battery each time it was installed. And each time I got an error that the battery was bad. Well this third and final time I also got the message that the battery needs replaced. And now I have a message stating that the charging port is bad. That means progressive charging circuitry failure. WTF?? That wasn't happening when I walked in his shop the first time. Now he wants to offer me a $40 refund and say that it's not his fault. Those who question his business practices are called entitled. I am a customer and I am entitled to having my product return to me in fully functioning order. Now I have to take him to small claims. What a dick

I needed a circuit board repaired. He was easy to work with, got it done quickly, and did some…read morereally great work. I'm very happy with the results

I had a problem with my hdmi port that was quoted for over twice what he did and I was told that it…read morewould take weeks. Nick got it fixed in three days and kept me fully informed about the process as well as updated on the timeframe. Im very happy and very impressed!

These folks are fantastic! Not only are they problem…read moresolvers, they are so kind and their customer service is wonderful. I have had them remote into my computer to diagnose problems quickly. Such a help! No waiting until I can find time to "take in my computer". Both of them (Thank God) were willing to work with my mother on her computer and printers issues. Adam was super patient and broke details down to her level. (He even took calls from my techie brother who live 15 hrs away to explain what was going on and with his help were able to recover some of her "missing" information.) They've recovered data we thought was completely lost. have great computer upgrades recommendations and access to some great deals. They can buy your computer for you, load everything, and deliver it ready for you to work! No hassles or download/upload issues with software and all that stuff I need to work but don't understand HOW to make it happen. Toshia's advice is always appreciated and her talent is crazy good. And her accomplishments are inspiring, plus she is always smiling when I see her. They are just the sort of people you can trust and communicate easily with, even on IT issues I don't know how to explain - they get it! Wouldn't want to buy or trouble shoot our family's computers without them. True gems.

Fast, efficient, but hidden. They did the job ethically and with grace. Thanks for saving this…read morehiney mid week.

WOW! What amazing customer service! I needed a new computer guy & found John on Google/Facebook…read more He was super responsive to my first email & was always available when I called. He was able to get me in right away & had my computer ready in one day! He went above and beyond setting up my computer, even going so far as to add a software program we talked about that I wanted to add. I was very impressed with the service, quality of work and value for the money. I will definitely be back the next time I need computer help!

I had a problem with my computer which did not start anymore. I called Derick. He arrived within an…read morehour and in less than half a day helped me get my computer back up and running. My hard drive was damaged, he replaced it and then offered me a solution to recover my data. He then explained to me in detail how to back up my data in the future.

I just finished up a press check at Cedar Graphics and was very impressed. The facility was one of…read morethe cleanest I have ever seen and uses a pretty neat vacuum system for recycling all the materials. My press check went off with only one hiccup which was actually my fault but they quickly made some adjustments to cover my behind. The UV inks they use look vibrant on the uncoated stock I had selected. The customer lounge was a very relaxing area to hangout while they were preparing my job was very plush. The road construction in front was kind of a pain but isn't really their fault.

I have been a client of Cedar Graphics for nearly a decade. My account rep is professional,…read morehelpful and patient and goes out of his way to make sure all of my printing needs are met. I have printed brochures, folders, stationery and booklets through them and have always been pleased with the quality.

They honor their work. Friendly staff. I'm very pleased dealing with them.read more

Parts department are usesless and can not deal with more than one part order. They get completely…read moreconfused and frustrated. NEVER buy Kioti anything - Terrible customer support!