This is honest and straight to the point place. I went to another phone repair place and was quoted…read morealmost $300. When I walked in I explained my problem & was quoted a very far price. The worker was very nice. To fix my iPhone 16E only took less than two hours. I would come here again for screen repairs.

Buyers Beware I brought my smartphone to Phone Repair…read moreAmbulance (Westchase) on July 27th for a battery replacement. Their employee was obnoxious and overconfident. Once I returned home my phone read "NO SIM CARD FOUND" and the phone edges were chewed up. This same employee forgot to re-install the "SIM CARD" which disabled my phone for nearly 24 hrs. I returned the following day and this same employee tossed this SIM CARD onto the countertop causing the SIM CARD and SIM CARD HOLDER to separate. I walked out disappointed and noticed the phone still read "NO SIM CARD FOUND" while at my vehicle, so I walked back in and this employee stated, "You forgot your SIM CARD." This employee damaged my phone's backplate, failed to install my SIM CARD disabling my phone for nearly 24 hrs, and never implemented any professionalism or integrity. He then blamed me for all his mistakes. Once home I inspected my phone more closely and noticed more damage done by this employee taking my phone apart to install the new battery. I reached out asking for assistance with the damages, and I was ignored, therefore I wrote them a negative review. This employee eventually returned my call putting all the blame on me and stated I was rude. I asked to speak with his manager and he refused and hung up. A few days later his manager called me, but only spoke broken English. His primary concern was having me delete my negative review and he had no interest in his employee mistakes. Plus, this Phone Repair Ambulance (Westchase) manager refused to replace my phone's backplate his employee broke until I agreed to delete my review. I decided to watch a YouTube video and even order parts from Amazon, and NOT delete my review. Phone Repair Ambulance (Westchase) is extremely unprofessional and has zero integrity. These two (2) employees are essentially criminals, therefore Buyers Beware! Sincerely, Howard Venuto Retired Firefighter

I recently had the screen on my iPhone 17 Pro Max replaced through my Assurant insurance claim at…read moreCPR Cell Phone Repair in Missouri City. They installed a genuine Apple display, properly calibrated it, and the repair maintains my Apple warranty--they did not use a generic replacement screen. The repair was completed in about an hour and a half, exactly as promised. Alisha and Marcius provided excellent customer service throughout the process. They were professional, knowledgeable, and kept me informed every step of the way. I highly recommend CPR Cell Phone Repair in Missouri City for anyone needing quality phone repairs.

Alicia A. has the worst customer service. very unprofessional. I will never go here again. I don't…read morehave the young man who helped me name but don't let him touch your phone.

Great and fast service! Definitely recommend this store. Great prices on cell phone cases and…read morescreen replacements.

For a very fair price the gentleman was able to replace my iPhone 11 Pro screen within 15 minutes…read moreand even sent me on my way with a free screen protector. The screen looks nice and I couldn't be happier with his work and timeliness and ability to take me on short notice! Best competitive price I have found in the area, try here first!

This shop is fantastic! Incredibly fair pricing. They put on an aftermarket screen for an older…read moreiPhone 12 Pro Max, which had a crack in it. They also replaced the power connector while they had it open. Could not be happier with their speed, pricing and professionalism.

Do not go to this business! They are liars! First and foremost they advertise $40 screen repair on…read morethe door and that is not the case! I went to this location on July 10th for an iPhone screen repair. They quoted me two options, 1st option was $99, and 2nd option was $189. I paid for the $189 option. I have an iPhone 15 pro max. I asked could they provide a screen protector with the service and they agreed. I dropped my phone off and someone else picked it up for me. Of course the screen protector was not provided. I went out of town the next day. Fast forward to Monday, July 21st and my phone cracks in the corner. I immediately called the store and to figure out what was the warranty details. They provided a 30day warranty and of course he says it will not be covered. So I proceed to let him know that was unacceptable and how i never received my screen protector from start but and I had went out of town the next day so I couldn't go back. So at first it quotes me $75 and I'm still giving pushback and he says he'll just replace it. I told him I couldn't go to take my information and I would come to the store on Wednesday, July 23rd 2:30. He agreed. Now here is where I went wrong. I didn't get his name. It's only two men in the store to my knowledge, so I figured I would know who it was by face. I get to the store on Wednesday and the guy who originally I dealt with on July 10th was there alone. He said the guy I spoke to was not there and didn't tell him anything. So now I'm annoyed because I drove there for no reason. I left my name and number again and said I would be back Friday July 25th. I just get a phone call from the guy I spoke to on Monday and of course he's now denying everything he said! Go figure! Unprofessional BS Service at its finest! I hate liars and ppl who do not stick to their word! I should've just went to Apple instead of listening to ppl! Never will I ever make such a mistake like this! To the two men that work at this store, screw you!

Jose does good cell phone repair work here at a very reasonable cost. They have a laser machine…read morehere to remove and replace my back glass. Also got my battery and screen replaced too since the price and quality cannot be beat.

service was trash. asked the red head teenage if he was able to fixed my phone and ended up…read moredamaging the screen worst than it was. wouldnt send my worst enemy to this low down establishment

My phone screen and LCD were cracked super badly, cell spa was the cheapest of all of the other…read morelocal locations that I called. I called and they said I could come in immediately, they took my phone and fixed it in under an hour! Wow! I was expecting to have to wait a few days or so, but it was so quick and efficient. My screen looks and feels amazing now, I definitely recommend this place to anyone who needs their phone repaired at an affordable cost and does not want to wait too long to have their phone back. Also, they were following social distancing rules and everyone was wearing masks which made me feel clean and safe!

Don't waste your time or money here, unless you enjoy paying for problems you didn't ask for. I…read morewalked in to get my home button/thumbprint sensor fixed, & was told I'd need to replace the whole screen. Fine, I'm all for it, just make sure the thumbprint works afterward. They took my phone, did their "work," & when they handed it back, they casually mentioned, "Oh, we can't fix the thumbprint, but we can order it for you." How is that solving my problem? They went from quoting me $140 to $120. Great. However, just minutes after leaving, my home button stopped pressing smoothly, it got stuck & I had to press hard to get it to respond. Went back to show them, & of course, they did nothing. So now, I'm left with a broken button/thumbprint sensor & a $120 hole in my wallet. ___________________________ One-Week Update: The home button detached like it was trying to flee the scene. Now it's just a sad, useless piece of plastic. ___________________________ Three-Month Update: My phone has become a drama queen, losing battery faster than I can charge it & restarting every few minutes like it's auditioning for a reboot. Took it somewhere else to get fixed, & guess what? They informed me my side plates were missing. So yeah, this place decided my phone was a buffet & took parts without asking. How can we even know what they're doing when they take the phone to the back? Watch your back & your phone, because they might be "rearranging" things without you knowing. Good luck, but if you enjoy fixing someone else's mess after you pay them, this place might just be your cup of tea.

This place was pretty friendly. I drove over here from a distance to get a iPhone. They took care…read moreof me and sent me about my way. The service was really good. I would definitely come back.

Opened product…read more Item looked new/unopened but once opened, the apple watch screen protector was full of fingerprints. I spent $60 on a few items so im disappointed.

Do not recommend this place whatsoever went in to beg my screen fixed had to go back bc my phone…read morewas having issue and then they wanna try nd charge me again for another screen left with more problems then what I came in with and idk what they did but not my phone keeps getting notified that something ain't connecting right

Awesome service and excellent experience. I brought my grandpa's phone in due to it not coming on…read moreand needing a battery replacement. The staff were very friendly and helpful, with an incredibly reasonable price for the service provided. I highly recommend giving the Phone Plug a chance to exceed your expectations as they did mine!