Unfortunately, this is not a very good pool service. The hot tub was left dirty for weeks without…read morecommunication and the guy didn't show up.

Fast, knowledgeable and reasonable! Henry explained what was causing the pump to run inefficiently,…read morewe understood and then he fixed the problem!

In the past, I had used Clark Pool & Spa, but since I am retired and live alone, and rarely use…read morethe pool, I stopped the service, which I might add was always professional and regular. I always respected the owner, Drew Clark, because he fixed every one of my problems quickly and efficiently. Over the past several days, my filter had stopped working properly. I telephoned Drew and left a message. He returned my call in a few minutes and when I told him about the filter, he dropped what he was doing and was at my house within minutes. As in the past, he quickly found the problem, and even discovered other issues that he also resolved. He did all this in roughly 15 minutes. When I offered to pay him for his time, he said it a pleasure to see me again, and would not take my money. In this day and age, for a business owner to do what he did, is astounding and humbling. So, if you are looking for an honest and professional pool service, I recommend Clark Pool & Spa.

Drew came out and did some troubleshooting with my system with me. As a general contractor, I…read morealways try and do repairs on my own. This team respected that, listened to my input and took off from there. Good people and super fair pricing. We were able to confirm my suspicions on what was wrong and got some really great advice on what I could do to help maintain my system.

Our experience with this company has been ridiculously horrible. Our pool man retired, and we…read moredecided to go with another local company so we can support our community. We didn't notice immediately that they were just coming by and dumping a gallon of chlorine into the pool and leaving. They don't actually clean the pool the way our our original guy did. Not only that, but after a few complaints, they tried to clean the pool and broke the attachment of our automatic vacuum! They switched days and started coming on the days I work from home and I would see them come in and immediately leave, so I waited and watched one day and saw that they come in dump the chlorine in and leave. Seriously, even I can do that! Twice now we've found that our pool has algae growing. Of the six years we were with our original pool cleaner, never has this ever happened. We've talked directly to the service guy as well as the owner of the company many times about the lack of service they provide. I guess they don't really care about what they do, as long as they're still making money. We're finally giving up on them and are looking for a company that will actually clean our pool. It's too bad that it didn't work out, especially because we've given them so many chances.

First week of November our 15 year old Hayward filter casing split pouring water all over and…read morerendering my beautiful jarrah wood hot tub unusable. My husband called all over for a replacement filter and someone to install it but no one seemed very interested. The few people that showed interest we couldn't even afford to have come out and look. We had done business with CCPools many years ago when it was owned and run by Will and Rita but we knew they had retired. We gave CCPool Center a call and Joel was out the next day with a free estimate and later with repairs. Joel was delightful, the repairs went quickly and easily and it was afordable. We are soooooo happy with Contra Costa Pool Center and don't mind telling anyone who asks. We will never waste time again looking for hot tub service when we know we can actually afford the best. Jerome and Liz

After speaking with a few pool services and obtaining quotes, Rolando was the best person thus far…read more Rolando quote was fair and reasonable while others charged 1/3 more. You can tell he was really honest and even give you options to purchase parts/supply on your own and charge labor separately. Our pool pump was damaged and while needing it done in a few days; Rolando delivered. He was on time, reliable and professional. I will highly recommend and use their service again. Thank you Rolando!!!

Quoted excessive hourly rate for minimal work! Unfortunately without discussion, sent Garcia photos…read moreof minimal debris in pool, yet quoted a ridiculous rate. Wished him well

Mario is great. Very efficient, flexible. Friendly . Glad I got connected with him through a friend.read more

Picture Perfect Pools does an excellent job. Always on time, polite, checks the water, filters,…read morepumps. Best pool service we've ever had.

We have been happy with the service we receive from Picture Perfect Pool Services. The technicians…read morekeep our pool sparkling and they do a great job. We have used this service for a few years. When we needed to replace our old filter, they installed the replacement.

Very unreliable and disappointing service. The guy they had coming out to service barely took care…read moreof the pool. It never looked sparkling. You could tell there was no pride in the work. They ended up quitting on the spot when I confronted them how bad the service had been. I immediately took a sample of my pool water to Leslie's to get a report and it scored 0 out of 100. Absolutely no chlorine was present. I ended up taking care of the pool myself and it had never looked this good while this company was servicing it. Horrible service.

I have been using Fredy's for pool service and maintenance since July of 2024. In that time, I…read morehave experienced missed appointments, questionable recommendations, and shoddy service. At least four scheduled visits were missed, and in two cases I was nevertheless billed, necessitating a call to the office to get everything squared away. My pool sweep was slowing down and I was told it needed a new hose. I decided to take a look and turns out it just needed a five dollar connection piece. Finally, as can be seen in the photo, important maintenance items were overlooked. My new pool service company pulled out the filters and found the nastiest muck and growth imaginable. It's disgusting that the water in our pool was being filtered through a bog.

We hired Balance Pool Care to replace our previous pool guy and undue the disaster that he left…read more Our pool never looked so bad, but Alex from Balance Pool Care was confident that he could make it right. Sure enough, after some treatment, the pool finally started to get back into shape and finally looked as good as new (see before and after picts). Green to Clean wasn't the only reason that our HOA picked Balance Pool Care. After interviewing a few pool vendors, it was clear that Alex knew more then the others and noticed details that need to be addressed that the others didn't catch. Commercial pricing is a challenge, but Alex is taking good care of our pool and making sure that everything is in proper working order. I'm especially satisfied with the Pool Reports after each visit and Alex's efforts to keep us informed of the work that he's doing. Alex is honest, fair, and friendly yet professional. You can't go wrong with Balance Pool Care!

I previously gave Alex a good rating because he was attentive when he first started his company,…read moreand he asked me to write a review to help build up his business. I was one of his first customers. Over the two years the service went down, lots of missed service days(more than what was in the contract), pool not maintained as well as before, and very short visits caught on my ring camera of 3-5 min service calls. I didn't want service in the winter or wanted reduced service to save money, but he told me his service was based on year round. He said I needed to keep my service the same in the winter if I wanted to stay in contract. So I paid him all winter long, and then when I started complaining about missed service days and quality of care, he dropped me without any notice. He didn't even finish the service month that I had already paid him for. I asked for a refund of the winter months and got no response. If I could do 0 or negative stars I would.

Had an issue with our current pool company so called Marcus to see if he'd be willing to step in…read moreand assess the situation. He could hear the stress in my voice and offered to come over, outside of business hours, to put our minds at ease. When he showed up, he was kind, prepared, informative, respectful, and reassuring. Not only did he address our current concern, he brought something else to our attention that needed service. We paid over $500 for a pool inspection and the inspector didn't indicate that this unexpected expense would be in our future. Not only did he express concern, he was able to back his claims. He said our pool filter cartridges needed to be replaced and we asked "how do you know?" He said the filtration system has a louder than normal, high pitched sound, that will go away when the cartridges are replaced. My husband and I were like ehhhh and he offered to show us. In his regular clothes, he manually opened the filter and pulled out one of the cartridges. They were filthy! Discolored and beyond their usable age. He said he could be back in two days to replace them. We decided to hire him for the job. He was prompt, swift, and did not try to upsell us on a high end filter that has the same lifespan as the generic ones. I asked him about other repairs that may be needed and he simply said "these are all nonissues, just relax and enjoy your pool." We appreciate his honesty, kindness, and willingness to bring issues to our attention that we would have otherwise not been privy too. I 1000000% recommend him for pool repairs. He's such a nice, honest guy to work with!

The absolute best pool service I have ever used. Previous company allowed staining to start forming…read moreon the walls of the pool. Even after offering to pay extra they could not get the stains out or tell me what was wrong with the pool. One call to the experts and i knew they were the right company. It only took two trips before the staining was completely gone. They went above and beyond to make sure the staining was gone and would not return. Always on time, and always given detailed invoices. Friendly service and competitive pricing. I would reccomend the experts to anyone who has a pool. They saved my pool. THANK YOU BAY AREA POOL EXPERTS!

I would love to give a big shout out to 2 Brothers Pool Company. These guys took both of our pools…read morethat ducks had taken over literally and they made them sparkling clean and clear. These guys work hard and take pride in what there doing and it shows. Everyone is so happy now especially the kids. Thanks again 2 Brothers you guys ROCK :)

5 minutes worth of "work" and there were some weeks they wouldn't show up at all. When I asked if…read moreit was because I was late on billing they would say "No..he was suppose to be there. We would have told you if he wasn't" Service is shoddy and unreliable. Talk to a few other pool service folks and they do soooo much more (like actual vacuuming the pool floor as well) for less.