Our so take lessons here. He's always excited to go and the energy is always positive .read more

After talking at length with a sales person on the phone, my blind music partner and I were assured…read morethat the guitar and amplifier we inquired about was in stock. I did not mention that we travel with her Guide Dog (Ferguson) from Guide Dogs For The Blind in San Raphael. We arrived, having traveled an hour from El Cerrito, fully prepared to spend ~$4000, and see if they could order another $4000 worth of gear. While attempting to seat my Blind partner with her pup, a short, young, bespeckled man rushed over and said "No dogs allowed in here." I quickly informed of the "Guide Dog" status, to which he replied "Doesn't matter- you can't have a dog in here". I gently informed him of the law, via ADA, and he repeated, "Doesn't matter, you cant have him in here". At that point, the man behind the counter shouted, over a few customers' heads, that he had allergies and we need to get the dog out. I told him we'll be leaving, but that he should familiarize himself with possible exemptions of ADA rules. My feeling is, that if we had been treated more politely and professionally, we would have been happy to return later, when he was not present, to consummate a win-win deal with a different sales person. Seriously rude treatment from both staff members. This is not a misinterpretation of the exchange; these guys were crude. I am neither vindictive nor litigious by nature, nor is my Blind partner. But in this case, she is seriously considering action.

Just had my Taylor guitar set up here. It sounds, looks, and plays better than it ever has, and…read morethey had it done in three days. If I could give them more than 5 stars, I certainly would.

They have a great choice of instruments. My daughter bought her first guitar. They were very good…read moreat explaining all the information so we could take an informed decision. It was well priced. Overall a good experience.

This review is about the manager of music and beyond, Lindsey Baird…read more My daughter went to music and beyond since she was 8 months old and I have never had such a disappointing experience with this business. At age of 5 we decided to enrol our daughter for piano class, Lindsey Baird sent me a Bank and Credit card authorisation for the automatic withdrawal of tuition, the way the authorisation red was like a blank check that allow them to withdraw whatever amount they want from my bank account. When I sent an email and requested to specify the monthly tuition, she stated that I was rude asking for that and they will never state that in any form or bank authorisation . Then in a following email she stated that our daughter was not a good fit for the classes and we should look elsewhere for lessons. I believe she may had a bad day or she did not know the meaning of customer service. But sending such a rude response to a customer of many years is not how our community in Alamo function. The teachers in Music and Beyond are really hard workers, but Lindsey's poor customer service can drag down any business.

We enrolled our 7 year old daughter in piano lessons in Alamo one year ago. She had no previous…read moreexperience in music and no one in our family has any musical genes. Varun was assigned as her instructor. We had no idea of what to expect or how she would progress. Wow! We have been pleasantly surprised with both Varun and Music N Beyond. She just finished her 2nd recital, and these piano lessons have given her confidence and a talent she can use forever. We can't say enough good things about Varun. He is patient and caring, has a good attitude and is a great teacher.

Enrolled my children, one in piano and one in drum. So far we are very happy with out decision!read more

I was a bit nervous about taking my guitar to have repaired here due to unfortunately bad…read moreexperience at another location years ago, but I have to tell you from the first conversation with Andrew the guitar wizard I was put to ease. From the moment he answered the phone I knew that I had found the right place. Andrew kept me in the loop through the entire process and he was very nice and helpful. My repair was done in a timely manner and he did a fantastic job! Don't look any further for a repair shop for your beloved guitar, go see Andrew and know that you are in great hands. A job well done!!

This location has been around for a very long time! As a matter of fact, I believe this was the…read morelocation where I purchased my first (acoustic) guitar...and that was a couple of decades ago. Compared to some other locations, I don't think this particular store has a huge footprint, but it seems like there is still a great selection of many types of instruments. We came here to pick up a cord for my nephew since he just got a new amp. So we didn't need a lot of help on this visit, but for the limited interaction we did have, the folks here were super friendly and helpful. I'm guessing the parking lot was a little more busy than usual since it was around the holidays, but there is a devoted lot to the stores in this area and parking was pretty easy.

I met a new friend here. We've been traveling around the same circles for a while but never met…read more She mentioned on FB that she was having her Ukulele tuned up here and we decided to meet. It was my first time in this shop. Wow, what a great little music store. They've got a ton of Ukuleles and other instruments as well. I brought my Ukulele because my E peg was buzzing when I play it. He had my ukulele fixed in less than two minutes and didn't even charge me! Now that's what I call GREAT customer service! I will be returning for my future musical needs. I'm eyeing a banjolele that I spotted while my friend finished up her transaction. I do recommend this shop, they are friendly, give good custom service that you just can't get at the big box music store.

A friend recommended I go here since I am in the market for a new banjo--couldn't believe my luck…read morewalking into this space! Was very attended to by the staff who answered all my questions and will be returning here soon. Highly recommend!

Adam is one of the most talented musicians I know. I have always felt that his abilities are equal…read moreparts natural talent, inspiration/education (listening to as much music as possible) and most importantly, hard work. Having taken lessons from Adam, I can say first hand that he emphasizes the hard work. He never gave me a free pass when I clearly had not practiced, but at the same time made sure every lesson was a fun and positive environment. Combining his vast knowledge of all kinds of music with his ability to learn anything quickly, he had the added advantage of being able to tailor my lessons to the exact type of music that I wanted to play.

I can't say enough good things about Adam! He was our son's first (and only) guitar instructor way…read moreback when he was in elementary school. He is now 22 and still utilizing all the skills that Adam helped hone in him. Adam is patient and knowledgeable, and really relates to each individual student at their level and in a way that they understand. He is very encouraging, which all students can use regardless of age! Also, he's just a really nice human being!!! I encourage anyone considering lessons to at least go talk to Adam and see if you click. He certainly did for us!

Amazing knowledge and attention to detail on the many guitars hes worked on for me! All of them…read morehave great setups, improved things like the pots, fretwork, restrings, new batteries in the preamps etc are all standard.

Got a new guitar that needs a setup? (Let's face it, they all pretty much do, these days!). Or an…read moreolder one that needs some work? Or any other customization you might want or need? Bob's your guy! He's extremely knowledgeable, meticulous about his work and care of your guitar, and a really professional person to work with. I took a new Strat to him to get it dialed in, and he did a wonderful job for a very reasonable price. Turnaround was quick, too--and it was finished before the date he promised, even. Very glad to have such a skilled luthier nearby, and I highly recommend him!

Best music store in the area. ABC is Ok and Music unlimited is still around,…read morebut Music Depot is my spot. Just bought some cables, prices are good.... I've stopped buying music stuff from Amazon, Sweetwater, etc. and have opted instead to support local businesses like Music Depot. Matthew is a great guy, so's his Dad. If you haven't been to Music Depot, head on down to B Street and check it out. I guarantee you're going to like it.

Good selection of gear -- very knowledgeable owner. Good location, easy parking. That's all.read more

Quick communication. Fixed my bass on the spot, cleaned it up a bit! Works good as new!…read more Thanks for saving karaoke night!

Guitar came back playing much better and fret dents completely gone. High E string didn't sound…read moreright though, had sitar like sound I was surprised they didn't hear on the final inspection. It was too far a drive to bring it back but a little research told me the bridge point was probably a little flat and that I could file a sharper point on it and it might fix it. It did fix it. I brought another guitar in as well and they fixed everything wrong and even found a couple additional things which they fixed at no additional charge.