Amazing knowledge and attention to detail on the many guitars hes worked on for me! All of them…read morehave great setups, improved things like the pots, fretwork, restrings, new batteries in the preamps etc are all standard.

Got a new guitar that needs a setup? (Let's face it, they all pretty much do, these days!). Or an…read moreolder one that needs some work? Or any other customization you might want or need? Bob's your guy! He's extremely knowledgeable, meticulous about his work and care of your guitar, and a really professional person to work with. I took a new Strat to him to get it dialed in, and he did a wonderful job for a very reasonable price. Turnaround was quick, too--and it was finished before the date he promised, even. Very glad to have such a skilled luthier nearby, and I highly recommend him!

Langley is skilled and additionally a genuinely nice guy as well as being communicative and…read moreprofessional. We are absolutely lucky to have someone local that does such quality work - this is the guy.

I can't say enough good things about my experience with Langley at Chasing Tone. Incredibly…read moregracious with his time. I had some fret buzzing on a higher end acoustic. He made time for me same day. Walked me through all his suggestions to fix the issue and factored those to my playing style. Price was absolutely fair and he had it dialed in and ready for pick up the next day. Beyond fixing the guitar his willingness to let me pick his brain on all things guitar was a value in itself. Having a resource like Langley with a wealth of experience and a willingness to share his knowledge is invaluable for guitar enthusiasts!

We got our first piano recently from the Walnut Creek Music Exchange. Before we made this purchase,…read morewe visited a few piano shops and explored online listings. We ended up going with Walnut Creek Music Exchange for a number of reasons. First of all, their price is highly competitive. We purchased a used piano. The price offered was very good for a super well maintained used piano (they certified it before putting it on the floor). They also have a 10 year trade up program that we may apply every dollar that we spent on this piano to trade up for a different piano within the next 10 years, as long as the second piano is at least 2 times the price of the first piano. Their moving cost is super affordable, about 25% the price compared to other piano moving companies. Secondly, customer service is excellent. Store manager Carson blocked out one hour to spend with our family and patiently explained each piano to us. He even played songs on a few pianos that we were interested in so we could hear difference of the sounds from each piano brand. Lastly, their professionalism is unbeatable. The piano came within 2 days after purchase, tuned! They also gave us a free voucher to have the piano tuned again whenever we like within one year! We highly recommend Music Exchange Walnut Creek!

Disclaimer: I am musically challenged and know NOTHING about pianos! All I know is they play pretty…read moremusic and cost a lot of money, but we sold our daughter's piano before moving to California so we "had" to buy a new one. We walked into Music Exchange to look at their used upright pianos. We were immediately blown away by their large selection of new and used grand and baby grand pianos, upright pianos, and digital pianos. Of course some pianos costed upwards of $45,000 but others were very affordable between $1,000 - $5,000. Salesman Buddy showed us several affordable options and he truthfully told us the one we fell in love with was badly out of tune and offered to have it tuned for free before we made a final decision. As I was writing down my contact information for him, my husband and daughter fell out of love with the old piano and in love with a brand new digital piano which was priced $ 3,000 below retail price!!! No, Buddy didn't tell me this price difference we knew it as it was the new version of the old digital we just sold and did our homework lol The piano was delivered with white glove service to our house in less than 24 hours after purchase and now my house is filled with beautiful music again.

I have never met anyone like Mr. Jordan -- he is truly a gem . Not only is he incredibly…read moreknowledgeable about music and instruments, but he is also a gifted artist and a genuinely kind human being who treats everyone with respect and integrity. He is someone you can completely trust. His shop is fascinating, but what truly makes it magical is the passion he pours into his work. Whether he's crafting instruments, carefully helping you choose the perfect one, repairing a beloved piece, or patiently answering a thousand questions from an 8-year-old, his dedication and love for music shine through. Places like this are rare. We came to pick up a violin for my daughter, and thanks to this wonderful experience, she continues to love playing. A poor instrument can discourage a child from learning, but a good instrument can inspire confidence and a lifelong passion for music. I feel so grateful for the opportunity to support his business, and I truly hope more musicians will visit to see his amazing work and show their support. Don't order your instrument from Amazon -- go see Mr. Jordan first. You won't regret it!

I bought this Telecaster in Japan last year and managed to promptly damage the finish. My big…read moreconcern was catching an edge of the cracked finish and causing more damage. I came across Jordan Music on Yelp and gave John a call. He explained how he would work the damage with Superglue in layers and go from there. It wasn't a sales pitch, it was like he was running the process through his mind, recollecting how he would do it. John works out of his garage, so don't be put off if you're expecting a showroom. I was a little worried when I left the guitar with him but that went away when I picked up the finished work. I could not be happier with the results! The price was very reasonable AND he adjusted the pick ups on my Stratocaster while I waited.

This is a music destination, the likes of which are really rare these days. The people that work…read morehere are enthusiasts and you can regularly see them working on various instruments in their open shop. They also have a great set of studios for lessons, and a performance space. The only downside is that the teachers are all very busy and booked up and it's hard to find a slot (and there is no centralized booking or online system so you need to ping each teacher separately). This is a wonderful place that should be top of your list for instruments, repairs and lessons.

I met a new friend here. We've been traveling around the same circles for a while but never met…read more She mentioned on FB that she was having her Ukulele tuned up here and we decided to meet. It was my first time in this shop. Wow, what a great little music store. They've got a ton of Ukuleles and other instruments as well. I brought my Ukulele because my E peg was buzzing when I play it. He had my ukulele fixed in less than two minutes and didn't even charge me! Now that's what I call GREAT customer service! I will be returning for my future musical needs. I'm eyeing a banjolele that I spotted while my friend finished up her transaction. I do recommend this shop, they are friendly, give good custom service that you just can't get at the big box music store.

I will be starting this review by saying I have bought 5 Taylor's from this place. Each and every…read moreone of them is unique in styling ,quality and performance. I can honestly say the service knowledge and generous allowance of time I was given by the sales people here have been unmatched by anyone else. You can go to Guitar Center or any other warehouse guitar shop and be treated like cattle by limited information from the sales people there or you can go to a place like this and receive the knowledge and know how from those who really do know about the guitars they're selling. The only fear I have here is I tend to buy another guitar with each visit. Lol However, that's simply because everything they have is good quality with equal value.

Best in the bay !!!! Service with a smile.... And the best showroom for PRS ever ! I don't go…read moreanywhere else !!!

Your child decides to play an instrument "What do you do hot shot" - Speed…read moreOption#1 Do a bunch a research online, and maybe get a good one or a cheap bad one. Option#2 Go down to local C&L music shop and tell them about your kids plans then go over the options with someone who has been doing it for 20+ years. Rent vs Buy Depends on instrument and how long your kids is planning to play. Son#1 played sax for 2 years renting was fine Son#2 plays clarinet and decided wants to play in High School. Rented to start but now went ahead and purchased a used one. Would have saved some bucks if we purchased right away but C'est La vie Renting Pro's: Lower cost to start, store will fix most things for free Buying Pro's: Lower cost after about 3-4 years of playing, you can resell our instrument when your done. Warning resale Price can vary quite a bite depending what you bought and how good a shape it in when you go to resale. C&L is happy to walk you through all the options with a low key sales pitch for parents who are new to the world on instruments. They also know most if not all the local school music instructors in the area and can give you the scope on what you might else you might need. If you are already a music instrument expert and know what you exactly what you want then you can probably go online and find a cheaper price, but C&L also donates quite a but to local school music programs.

I came in after getting curious about buying some piano sheet music, and a quick search online said…read moreC&L was an option. I figured it wouldn't hurt to come by, since I had to go to Costco for something else. After I was done with Costco, I stopped by and waited for them to open. Mark, one of the owners, helped walk me through what I was looking for, and he was really kind and helpful. He said that they don't have a whole lot of sheet music and stuff with the advent of the internet, but I did find some good deals and music. I told Mark that after several years away from playing, I wanted to get back into the piano and was looking for technique books to help with my playing form. He walked me through their selection, between Faber and Alfred, so that was really wonderful. This place was a truly wonderful experience, and I'm found them. I would definitely come back.

I started as a mere novice musician turned happy customer who brought in a used guitar to be…read morerestrung and worked on a bit. However, I called back to ask about vocal/instrument lessons and so am here to rave about the Magical Marzuki, who I would love to believe is a strong representation of the quality of instructors Mountain Music is lucky to host. (The staff have been lovely to work with too.) Specific to my experience, Marzuki G is magical. He is empathetic, personable, and has been wonderfully able to communicate his expertise in both the body as an instrument (vocals) and music making as a whole.

Excellent service and fair pricing. What's not to love about sales folks who give you an honest…read moreopinion.

We stopped by looking for a guitar for my son's first lessons. They were busy, but the staff were…read morestill friendly and very helpful. When my son found the guitar he wanted, an associate took the time to unbox it and teach him how to tune it. He was very patient and helped build excitement for my son's very first guitar lessons. It's hard to find customer service like that these days - people who are genuinely friendly, patient, and willing to take the time to help. The Fender we brought home was also reasonably priced and sounds great. Overall, it was an excellent experience.

I was a bit nervous about taking my guitar to have repaired here due to unfortunately bad…read moreexperience at another location years ago, but I have to tell you from the first conversation with Andrew the guitar wizard I was put to ease. From the moment he answered the phone I knew that I had found the right place. Andrew kept me in the loop through the entire process and he was very nice and helpful. My repair was done in a timely manner and he did a fantastic job! Don't look any further for a repair shop for your beloved guitar, go see Andrew and know that you are in great hands. A job well done!!

Our kiddo has been at School of Rock for about a month, and he absolutely loves it. The staff,…read moreowner, and teachers are incredibly positive and encouraging : a good group of folks who are legit musicians, and kind and patient with the kids. You can tell they love what they do, and they do it well. In only a few weeks our guy has improved so much with drums; it's hard to believe he went from randomly banging drum heads to sounding like a real drummer. The format of one private lesson mixed with one group practice session every week seems key to student success - nothing beats jamming live with other musicians! Daily practice is also necessary: as long as you're willing to put in the effort you will see results. Thank you SORWC! You guys are awesome and we feel so lucky to have you in our town!

The person I met today was not friendly and unable to show any manners. I would not send my…read morechildren to learn music there.