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    SF Guitar Tech

    5.0 (114 reviews)
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    Response time

    20 minutes

    Response rate

    100%

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    Electric guitar
    Ryan D.

    Jeremy at SF Guitar Tech was great. He was very responsive when I was requesting a consultation online. I met him at his repair shop this week. I have a pretty nice guitar that I haven't touched in years due to being busy. The main issue was the bridge of the guitar being lifted due to an improper restringing attempt. Brought it in to Jeremy and was in and out the door in about 30 minutes. He cleaned my guitar, re-stringed it, and made some optimizations to get the best playability. Overall, it was a really solid experience. My guitar feels and sounds really good. It was also cheaper than I thought it would be. I would definitely recommend SF Guitar Tech to my guitar friends.

    Fender Telecaster

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    4 months ago

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    10 months ago

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    4 months ago

    Jeremey is great. Quick communication, adjusted the action on my guitar on the spot, I couldn't be happier

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    10 months ago

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    8 months ago

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    7 months ago

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    7 months ago

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    11 months ago

    Fantastic response. Appreciate his willingness to be flexible with time. Easy location and very professional.

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    1 year ago

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    1 year ago

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    1 year ago

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    6 months ago

    Jeremy was very helpful with a wiring issue I had on my bass! Repair was quick and even adjusted other stuff to play better.

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    8 months ago

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    9 months ago

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    2 years ago

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    2 years ago

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    11 months ago

    Just terrific work and very rapid. Jeremy is a great guy and did a fine job. Resolved an apparent short and did a set up while I waited!

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    1 year ago

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    4 years ago

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    1 year ago

    Jeremy was patient & helpful. He solved the issue with my electric ukulele in minutes. Highly recommended!

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    3 years ago

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    4 years ago

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    2 years ago

    Got taken care of immediately. I was out in less than 15minutes. Cost was very reasonable. I will go back!

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    3 years ago

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    Page 1 of 3

    Ask the Community - SF Guitar Tech

    Review Highlights - SF Guitar Tech

    I am in utter disbelief and will be returning to Jeremy for the next several units as they are built.

    Mentioned in 80 reviews

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    Russo Music

    Russo Music

    3.7
    (49 reviews)
    $$

    This is a great spot in Noe Valley to study music. I have been taking 30-minute piano lessons once…read morea week with Oliver Levy since January. For the previous two years, I had been relearning piano on my own after a couple decade hiatus. But getting back into study mode with a teacher launched my playing further than I ever expected. Oliver put challenging pieces in front of me to learn that I probably wouldn't have sought out on my own. In particular, he turned me onto Chopin's Nocturnes, and helped me go from "there's no way I'll ever be able to play this" to "is it considered obsessive to play this seven times a day because I'm addicted to the way it gives me chills every time?" 5/5, would recommend. PS: There are some pretty harsh reviews for this business, but I never once experienced any negative vibes. All around great experience for this guy, a happy customer excited to continue growing into the best musician I can be.

    Please be aware of the ongoing fraudulent activity from Russo Music School. They have deducted…read moremoney constantly and I Have lodged an official Better Business Complaint. Next step: Complaint with Consumer Affairs California to Shut your business down permanently. For all those who have had ratings like mine do not hesitate to act on the spot and take legal action as you see fit. Thieving behavior that was reported as fraudulently changing the business information and retaining financial information to deduct money long after the cessation of classes is called Theft in broad daylight. This is in addition to her persistent efforts to disparage my son not that she's anything worth paying for! She failed at her job as a music teacher the only skill set she has she cannot perform properly and cannot inspire students to learn. What she is good at however as are the remainder of the chosen music teachers is to act uptight and rude and baseless and change their identity to commit financial theft. This is despite the blocks I put on my bank end and they advised me that Nicole Russo mostly changed a few details so that the information she had saved about my card she deducted on an erratic basis in exorbitant disproportionate amounts. Please refer to the files or evidence to support my review. I am sure those of you out there who experienced this can relate to me. Also, be sure to collaboratively issue complaints with BBB and Consumer Affairs California and I am sure if they see a red flag, Russo Music School Should be permanentlY SHUT DOWN for theft, misrepresentation, identity tampering, abusive work environment, and the barrage of violations that are being committed. Looks more like the Russo School of Theft to me! I Have the evidence to back that up (attached) and more! NOTE TO OWNER: ANY REPEAT OFFENSE AT ATTEMPTING TO STEAL MONEY WILL BE MET WITH ME ISSUING A POLICE COMPLAINT OF THEFT.

    Manning Custom

    Manning Custom

    3.7
    (18 reviews)
    $$

    Your response only confirms what so many of my Bay Area musician friends warned me about: the poor…read morecommunication, the dismissiveness, and the inflated sense of your own selectivity. For the record, I WAS a repeat customer -- you worked on both my Yamaha tenor and Selmer Mark VI alto on multiple occasions for close to $1,000 over the three repairs. So claiming you "don't know who I am" isn't just false -- it's telling. You didn't "choose" your customers carefully. You just treated them carelessly until they stopped coming back. And to be clear, your work was never exceptional -- passable at best, certainly not worth the frustration of trying to reach you or the disrespect shown in your reply. I should've listened to the many working pro colleagues of mine around here who steered me elsewhere. Who's arrogant? Many blessings to you.

    Yikes, Mike! No…read moreissue with the number being NY. The issue is you shouldn't post your number if you're not going to answer. Or maybe note to leave a message for a swifter response. The phone call was urgent, we were looking to confirm your location as we were on the way. Again, the first time I called, you picked up, said nothing and hung up. Odd behavior for a business owner. So by the time you rejected the 2nd call and sent us to voicemail, you turned us off completely and we chose to explore our other options. Also, it's wild that you're only now responding to a review from 8 months ago. What makes your potential customers think you'll get to a voicemail in a timely manner??

    Music Exchange

    Music Exchange

    4.8
    (347 reviews)
    $$$

    We purchased our very first piano from here at the beginning of the pandemic. We figured that…read moresince we'd be staying home more often, why not purchase a real piano!? We made an appointment to come in and Ulysses helped us out. He was friendly, knowledgeable, and helped us through the process. He didn't rush us or pressure us to buy a piano, and he was patient in answering all our questions. We went home that same day to think about which piano we wanted to get and returned a week later to purchase a Yamaha upright piano. Overall, it was a great experience and we now have a beautiful piano!

    Update: Gary responded to this review... and then deleted his response a day later…read more After reading it, I actually understand and respect the appointment-only business model. If customers want a private showroom experience, that's completely reasonable. Plenty of luxury businesses operate that way. The problem was never the appointment policy. The problem was how a potential customer was treated. I live next door and have been curious about this store for a long time. I finally saw you at the business and thought I'd ask about purchasing a piano. Instead of a simple, "We're appointment-only, but here's my card--I'd be happy to schedule you," I was dismissed while you waited for your DoorDash order. As someone who works in marketing and customer experience, this felt like a textbook example of turning a warm lead into a lost customer. Your original response then spent paragraphs explaining why I shouldn't have expected service, but not one sentence expressing regret that a genuinely interested buyer walked away with a bad experience. That said, I'm adjusting this to a 2-star rating because I did see some effort to acknowledge my post, even if it ultimately fell short. Businesses don't earn loyal customers by proving they're technically correct. They earn them by making people feel welcome. A 30-second conversation could have turned me into a customer. Instead, it turned me into someone who will be buying a piano elsewhere. If you already have an appointment, I'm sure the experience may be perfectly fine. But if you're hoping to stop in, ask a question, or get a feel for the place before committing, don't expect much hospitality. That's ultimately why I'm leaving this review--not because the business is appointment-only, but because customer service begins long before the appointment ever does.

    SF Guitar Tech - musicinstrumentservices - Updated July 2026

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