Absolutely, truly amazing response time + service + selection + installation!!! I am so happy. The…read moregreat Yelp reviews here are true: Fred Thayer is the way to go when you need carpet. I had an urgent need with house guests arriving on Saturday. Requested quote on Thursday through the Yelp App, and I received a call within minutes of posting. They arrived to take measurements and show samples that same day and the team arrived the next morning exactly as promised with installation complete before 1 pm next day. FANTASTIC!!! They even corrected a prior problem and leveled the new carpet to my hardwood floors. Such attention to detail. They saved the day. Highly recommend.

Highly, highly recommend, I would give a million stars if I could. Fred went above and beyond on a…read morevery tricky project for us. He was so helpful and smart, saved us a ton of money, and we were thrilled with the result. This guy literally restored my faith in humanity. Looking forward to working with him again someday.

Henry and his team installed a carpet runner on two flights of stairs in my home. Henry is…read moreresponsive and flexible. He was able to procure the material cheaper than I could have on my own and provided a very reasonable price. Once the material arrived, Henry was able to perform installation within a few days - they were in and out in five hours, leaving no trace and doing a beautiful job. The team was super kind, professional, and patient even making several samples so we could consider different colors of trim. Wholeheartedly recommend for quality, speed, and value.

Very, Very, Very pleased with Henry and his professional team. They removed a carpet at my mom's…read moreresidence in SF. The carpet covered stairs, the hallway, the living room and two bedrooms! The installion was done efficiently and cleaning was done throughout the process. There was great communication between Henry and I from the beginning to the end of the installation. His team assisted with moving furniture as they worked room by room. There was a previously damaged area to one of the walls. Henry offered to fix it and in minutes his coworker showed up to repair it. Henry' s estimate was very reasonable, and my mom is very happy with her new carpet! Much applause to Jose x2, Alexander and Miguel for their quality workmanship! And recognition to Henry for making the process as smooth as can be! Highly recommend!

Everyone was incredibly helpful, nice and were able answer all of our questions. I was able find…read moreexactly what I was looking for at a great price.

Great selection, competitive prices. We bought our LVP flooring here through recommendation of our…read moreinstaller.

Great experience with installing SPC flooring, and I will work with this company again if I need…read moreflooring in the future. Gene was professional and had great communication before, during, and after the project. He visited my home to take measurements, show me samples, and he provided an estimate before he left. There was no pressure, and I noticed his attention to detail and quality. After getting estimates from other companies, Concept Materials had a competitive estimate and I felt they would do the best quality work. This job involved replacing a cheap vinyl wood floor with durable SPC. The scope was a living room, 4 steps, and a hallway. Each day two guys arrived on time. Because the subfloor was not flat, they had to pour concrete to level the floor. Overall, they did an excellent job and cleaned everything well. Like many projects there were some unexpected issues, and Gene handled each issue quickly with a good solution.

Great experience with Concept Materials, had them replace my floors and walls and I'm very pleased…read morewith the results. Good pricing and extremely responsive/communicative. I appreciate the amount of flexibility, agency and just the overall quality of the work. Gene and team were wonderful to work with, highly recommend

They did a runner for me and it turned out to be very nice. Well worth the waiting and good money…read morevalue too.

I decided a few weeks ago that my carpet has to be replaced with a better flooring without the…read moreoften shampooing and vacuuming. Given I have 2 cats and dogs, it's a lot of work! A phone call to Alfonso led me to visit the showroom within an hour. I was greeted by Angy and met Alfonso. The same day, I picked my choice of LVT flooring and an appointment is set up after the measurement. Angy was extremely helpful, very knowledgeable and responsive to all inquiries. After a few days. the project started in the morning and was completed early afternoon. The Team did a fantastic job. They were quick and thorough. I love my new flooring! I highly recommend Alfonso and Angy on your next flooring project!

Nice guy. Did a good job but quoted $250 flat rate after reviewing all the photos and then charged…read more550 + materials after doing it.

Martin did the fence and deck stain for us. He's meticulous on prep work and did an awesome job. He…read morewould let us know which tool can finish the job faster and have better quality. He listens to feedback and work nonstop. Now he's helping us to build a studio shed! (Separate review upcoming)

I had originally used Chacon Flooring in 2016 to install hardwood flooring in one of my rental…read moreunits in Potrero Hill. After enduring 5 different tenants, each with pets, since 2016, the floors held up extremely well but I thought that they could use a new buffing before I put the unit back on the market because they had recently incurred some water damage from a ceiling leak. Jaime came over the very next day after I had contacted him, and then rebuffed the floors the following day. The price was extremely reasonable. What was most surprising is the Jaime actually moved the kitchen appliances and to remove the accumulated debris under them, despite my suggestion that he need not bother to do this extra work. This is definitely a man who cares about his work: conscientious, efficient, reliable and most importantly, a skilled craftsman!

Jaime's company did an excellent job installing marmoleum in our laundry room. His workers were…read moreprofessional and his lead person, Brian, was especially competent. We are really happy with the results!

I found out about Rafael Floors from the great reviews they have. I was looking for carpet in my 3…read morebedrooms and hallway of my condo. I looked at a few places that didn't cut it. When I went to Rafael Floors and spoke with Robert Gomez, I was really impressed with his knowledge about flooring and carpeting. It was obvious he had decades of experience. I told him what I was looking for, and he answered a bunch of questions I had about carpet, quality, and the selection. I went home with several samples to check out how they looked in the different light throughout the day. After looking at the samples in my place for a week, I found the perfect carpet and color I wanted. Robert came over for measurements and an estimate. Everything had gone smoothly and professional to this point where in other places there were flags that would stop me cold, and I would stop the process and move on. The whole selection and purchase process with Robert went smoothly, and they were ready to install the carpet before I was because I had some painting that needed to be done, and I had to delay them several times. When I was finally ready, Juan and Douglas arrived on time to install the carpet. It was a two-day process, and I was really impressed how methodical they were. It was like they were putting together a puzzle they were really familiar with and each part was being sized and put in its place. I later found out that Rafael Floors has a lengthy training process for their installers that takes years. It starts with a 5-year apprentice program where they work under a journeyman installer before they can go out to install a carpet. Juan described to me what a momentous and serious occasion it was after 5 years to finally have a project of his own and being responsible for all the materials and making the customer happy. They did a perfect job and I was one happy customer. That was 3 months ago and I wanted to be sure that others would see my review like I saw others' so they would know what I know about Rafael Floors. Thanks Robert, Juan, Douglas, Arturo (master installer), and Kim!

Best flooring store in the Bay Area. Had a wonderful experience working with Steve Villa. Had…read moremultiple surfaces - LVP, Carpet and linoleum to cover. He has it all, and helped me to narrow down what was best for my home. I am so happy. Steve and his team did an outstanding job. Won't go anywhere else - also feels good to shop local and support such a great crew of people.

I totally forgot to leave a review! I had these guys come out in December and help me replace my…read morecarpet with laminate. They were super cool Yvette and she was very helpful. They were competitive with price and didn't lack with the work. They were able to hammer all this out in 2 days. They took care of the removal as well! They really made it an easy process. I would use them again in the future for any flooring needs I have. Thank you guys!

Advice: Understand the timing of the installation. Understand. what you are responsible for and…read morewhat Luxor is responsible for and associated costs. Best to start this dialog at least a week before install is to begin.

Both the owner Darryl and the staff Daniel are super friendly and helpful! The store is huge with…read moretons of products to choose. The price is good. It's a great store standing in the community for decades! Highly recommend it!

Immaculate showroom and great customer service. If you need to re-carpet a spiral staircase, this…read moreis your best option. You can pick any carpet available and they will make your treads. I'd been looking online for months! We brought in our old carpet to use as a pattern, but they can measure, cut, bind, and install. Thank you!