1. New Gen Floors

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San Francisco, CA

New Gen Floors

5.0 (64 reviews)
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Services - New Gen Floors

Floor refinishing

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Recommended Reviews - New Gen Floors

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Reviews With Photos

Before refinishing - parquet floors with water damage
Gregory S.

Joseph was an excellent contractor to work with. He provided a prompt and fair quote and was flexible with our timeline. After purchasing a new home, we discovered water damage in the floors and subfloors. Joseph not only replaced the underlying floorboards but also identified additional damage. He skillfully matched our original parquet floors, seamlessly repairing the affected areas. I highly recommend Joseph--he is one of the most fair and hardworking contractors I've ever had the pleasure of working with.

After
Luke L.

Joseph and his partner did impressive works, to repair my water damaged wood floor, and the laundry room in time efficiently right before Thanksgiving. Joseph is a problem-solving guy, customer-centric, and reliable professional who can deliver promises. I am grateful to New Gen Floors and those positive yelp reviews !

Before
Sharmila S.

Responsive, punctual and fairly priced. My floor was buckling in one area, and Joseph came to fix it. Very professional and did a great job.

Refinished floors
J W.

Joseph is simply AMAZING. We just got our new place and wanted to refinish our floors. After comparing with 5 other companies, we chose Joseph due to his professionalism, friendliness, responsiveness, and reasonable cost estimate. He and his team were able to refinish our floors within a week. We LOVE our floors!

Before New Gen Floors
Kori M.

I recently hired New Gen Floors to refinished my attic floors, and was so impressed with their business. Joseph was so professional and prompt, and made the entire process quick and easy for me. The job took a total of 1.5 days, and he walked me through the whole process to make sure I was happy with the end result. He even offered to come back for any touchups if needed. If I have other floor needs in the future, I'd hire him again in a heartbeat. Thanks so much for making my old floors look new!

Before: kitchen had tiles that were falling apart
Cathy C.

We hired New Gen Floors because the tiles in our kitchen was falling apart, and we wanted to replace it with hardwood to match the rest of the house. We also wanted to refinish / stain our existing hardwood to a Rosewood color. Joseph from New Gen from beginning to finish was amazing. He was communicative, trustworthy, and had the most reasonable price amongst all flooring pros that we looked at. He always took time to explain everything to us first time homeowners, and even called out a couple of spots that we had missed (like the closet). We also had some last minute jobs that we added, and Joseph was courteous to have done those for us promptly and for way less than we expected. The entire job took about a week, which was way faster than we anticipated, and the team even came by on the last day to do minor touch ups. I'd hire Joseph and his team in a heartbeat if I ever had to do it again!

Had one loose stair nose, quickly came back to re-glue
Mike S.

Been through my share of the good, the bad and the ugly of contractors, appreciate when you get the good. From the get go, Joseph was responsive and friendly. He came in with a great quote and sound advice. He was on time every day and was very meticulous about every detail. The end result was a gorgeous floor that was done quickly and of high quality. It can be an absolute gamble when choosing contractors, can't go wrong here

Before
Yun K.

I would highly recommend Joseph for his work and work ethics! I had a tricky situation that some of my non standard floor board Is damaged. I wanted to do a short term fix instead of changing the whole floor. It requires a lot of customized work and not many people are willing to do it. Joseph not only came for a consultation on the weekend, but also offered a solution that worked! Which involves buying raw wood, cut them up and customize the color! I couldn't be more happy with Joseph's work. However, it was his work ethics that really impressed me the most - super responsive, offering solutions that meet your needs and go an extra mile to make things happen!

Floor
Rahul H.

If you ever want your floors redone, Joseph is the guy!!! He responded quickly to my Yelp message, we found a time for him to come see my place and gave me a super quick quote. And it was very competitive. And he was ahead of schedule in terms of getting the job done.. overall solid work and can't think of a better floor team!!

Dingy, stained carpet.
Maria A.

5/5 HIGHLY RECOMMENDED Joseph and his colleague were attentive, prompt and on-time. Quick to respond to any questions I had and addressed all my concerns in regards to the job. Quoted me a reasonable price where other companies were quoting me almost twice the price for a simple carpet removal job. Provided advice after he completed the work and extended himself to any concerns and/or questions after everything was was done. Carpet removal was completed in efficient and timely manner. He cleaned up thoroughly which I appreciated. I just wish that he offered more home maintenance services outside of carpet/flooring. I had some recycling sitting out on my front stoop and he offered to dispose off it for me on his way out...WOW! Customer service level off the charts. A+ all the way! Thanks Jo!

Deep water stains of 15 years.

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2 months ago

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3 months ago

Great quality work. We were very happy about our experience working with Joseph and his team. Highly recommenced.

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1 year ago

Joseph is the best! We've worked with him three times over a few years and he never ceases to amaze us. Great quality, speed and value!

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4 years ago

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2 years ago

Repaired and refinished our worn out hardwood floors. Amazing service, prices and response times. Would hire again and recommend to anyone.

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3 years ago

Joseph and his crew were prompt, efficient and did an amazing job refinishing the floors. I would definitely hire them again

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4 years ago

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4 years ago

Joseph did a great job of fixing the wood on our hardwood floor. Very responsive and punctual. Would definitely recommend!

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4 years ago

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Review Highlights - New Gen Floors

“Joseph and Darma worked their magic and within a few days of TLC sanding and finishing the floors look brand new.”

Mentioned in 55 reviews

Read more highlights

You might also consider

Tom's Hardwood Floors - Custom floating staircase, white oak everything

Tom's Hardwood Floors

(346 reviews)

Parkside

Tom's Hardwood Floors did an outstanding job on my floors. I had nice wood floors, but they were…read moretired and worn bare in patches. The workers were meticulous, on time and worked fast. The new floors look stunning. David gave excellent advice on finishes, and a lighter, matt finish has brightened up and modernised the look of my house. I could not be more pleased!

Tom's did the floors in my unit a few weeks ago. Here are my thoughts:…read more Pros: - Communication: Generally very prompt communication. I wish I got more updates during construction but they sent them whenever I asked. I liked that they were very contentious about talking with my neighbor when their van was blocking a little bit of their driveway--a lot of contractors wouldn't bother. I also had another neighbor who was causing some issues and they kept me in the loop, which I appreciated. - Price: I talked to several contractors and their price was pretty reasonable--not the lowest nor the highest, more in the middle. Cons: - After construction, I noticed some damage on parts that were supposed to be protected. They were minor damages, but annoying. The most noticeable one was a dent on my TV, which left a white dot that I see every time I turn on my TV, which sucks. - In terms of details, I noticed that there were some dings in pretty noticeable parts of the wood. I don't know if it was the crew or the wood came like that, but when I was testing a wood sample before purchasing, I hit the wood with a hammer and it didn't leave a mark, so it would take a lot of force to leave a dent like the one pictured. Kinda disappointing because the dent is smack in the middle of a high traffic area. Some last notes: - David came by to do a final walk through and helped me move some of the heavier furniture back. It didn't bother me but if you're expecting furniture to be put back the way it was originally, you'll want to manage your expectations. - You should definitely hire painters and cleaners after the construction--I didn't think the walls were going to be as scuffed up as they were. And everything will be superrrr dusty, even if it's covered. - When I expressed concern about not all baseboards being replaced, which I thought was the scope of work, he explained that he told his crew to use existing baseboards when possible. He said he did this to save me some cost and offered me $150 to cover the savings. I generally feel positive about this, although if I hadn't mentioned it I don't think it would've come up, so take that for what it's worth.

New Gen Floors - flooring - Updated October 2026

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