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    G 1 Auto Service

    3.3 (3 reviews)
    Open Open 24 hours

    Services - G 1 Auto Service

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    G 1 Auto Service Photos

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    7 years ago

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    AR Automotive Repair - When no shop was open to save the day. AR Automotive was there to make my worries go away.

    AR Automotive Repair

    (7 reviews)

    0 Stars Short…read moreversion: Came to get a diagnostic test and the mechanic yelled at us for asking to be notified of what he was going to do to the car and the price before he did it. Super unprofessional and rude. Long version: Our truck started shaking and the check engine light started flashing about an hour away from the town we were staying in. We stopped here because it was the closest auto shop to us. We walked in and asked how much it was to get a diagnosis. The man said it was $60. We would have driven to Autozone to get the diagnostic code for free but the closest one was 30 minutes away and we weren't sure if the truck would make it. Nevertheless we agreed to do the diagnostic exam here at AR Automotive repair. The man connected the scanner inside the truck and popped the hood. I stayed in the car while my boyfriend stood outside near by. The man didn't say anything to us for about 10 minutes while he tinkered around the engine. Eventually my boyfriend asked if they got a code yet. The man replied that the engine misfired and he is trying to find out why it is misfiring (still diagnosing). Another 10 minutes goes by with the man not saying anything and my boyfriend notices he is taking out the coils and other parts so my boyfriend asked "oh was it the coils?" The man replied that he didn't know and reveals that the misfire was in cylinder 3. Throughout the process the man kept walking back to a work bench to grab tools and other parts and we wanted to confirm that we just wanted a diagnosis not a repair yet until we know what's wrong. We asked if what he was doing was part of the diagnostic and he just replied no without an explanation to what he was doing. My boyfriend stopped him because we wanted to know what needed to be done and pricing for it before we agreed to anything. The man started yelling at us telling us we are too nosy and that he didn't need to tell us what he was doing because that's his job. My boyfriend asked him to put back whatever he took out so we could leave. The man continued to yell at us. I will attach a video. In the video you can hear Boyfriend: "it didn't sound like..." Mechanic: "I was going to tell you hey this is what this is much... if you want me to I was gonna tell you if you want me to work on this it's going to be more" Boyfriend: "but you didn't and then I had to ask you" Mechanic: "cause there's no time to do that! There is no f***king time to say that!" Boyfriend: "when I asked you, you said no it's not part of the diagnosis so that's why-" end of video. I received a call from a family member checking in on the situation which is why the video cut off. The man continued to yell at us while he put back the parts. His co worker asked him to "shut up" and he seemed uncomfortable/apologetic. My boyfriend also asked to see the results of the code. The main mechanic (the one yelling) said he didn't need to show us but his coworker showed us the results on the iPad. My boyfriend Venmoed the man for the diagnostic test. (Proof attached I blocked out last names for privacy). We left and drove to Autozone where they were super helpful and got our car fixed. When we opened the hood we noticed the man had snapped off some red connector pieces. Maybe in his anger he did it on accident while putting the other pieces back or on purpose to be petty, who knows. Overall this mechanic was unprofessional and rude, I have never been to a mechanic that does work on a car before going over what they intend to do and the pricing for it. I think he wanted to take advantage of our situation (being stranded without many options).

    The mechanic was very professional and did everything he could to help me get back on the road. I…read moreneeded a new PCM for my Ford F-150, and he worked hard trying to source the part, but unfortunately, it was on backorder and would have taken about a month to arrive in the area. In the end, I had to tow my truck back home (5 hours away), but I really appreciate his effort, communication, and honesty throughout the process.

    Shorty's Speed Shop

    Shorty's Speed Shop

    (6 reviews)

    Rob and Nicole are amazing and Shorty's is a total asset to the East Side community. They're…read morethorough, honest, and very competent. I brought my Audi in to Shorty's for a routine service and to see if Rob could help me out with the catalytic converter codes I'd been running. The Audi mechanics wanted to replace the catalytic converter and the o2 sensor, which would've cost several thousands of dollars. Rob was super honest and upfront with me about Audis not being Shorty's bread and butter, but that he could help by giving it a diagnostic, figure out what things needed attention, and decide if it was time for me to shop around for another car. In the end, he recommended that I shouldn't default to replacing the cat or the sensor and hypothesized that it was a vacuum leak, also putting together a list of priority items--which Nicole explained in detail--for my independent euro car mechanic in San Francisco to go through and replace with Audi parts. My mechanic in the city read Rob's report and agreed with everything, remarking at how thorough it was. It turns out, the car did indeed have a cracked vacuum hose. He used Rob's notes to fix all the other little things that needed attention, and now I'm back to having a perfectly running car with 160K miles on it. It's really nice to have a shop out here that can pinch hit for this kind of troubleshooting and, even if they prefer not to get into some things themselves, provide a real honest and detailed diagnosis of the likely causes and solutions are. We're lucky to have them.

    After trying my regular mechanic and being told I could not get my car in for at least two weeks, I…read morecalled Shorty's. I will forever be blessed by this set of circumstances. They just earned a new customer! They were very knowledgeable on the phone and instilled confidence immediately. They said they could take a look at my car if I brought it by. They ended up keeping it and I got it back in two days! Shorty is very knowledgeable and explained to me everything that he did and why. There is nothing wrong with my former mechanic. But a couple of weeks is a long time to wait. They were just so above And beyond on my expectations at Shorty's. I'll never think twice about heading there again.

    G 1 Auto Service - autorepair - Updated May 2026

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