These guys have never failed me everytime im looking for a special threaded bolt or anything you…read morecan imagine these guys have it don't think twice pass by or call before, best customer service in Hialeah

Excellent service and very knowledgeable staff…read more Strategic location and easy access and oarking

These people have the more disrespectful owner/manager, with employees that just follow the same…read moreattitude, ignoring all that you say and talking to you with the greatest ego I ever seen, honestly I will keep myself far from them and advise you, don't go there, you will be treated like trash.

I was in the Doral Ace hardware yesterday and received the amazing service by the attendant James…read moreand the manager Robert helped me solve a huge problem I had with my plumbing their dedication to detail and overall customer service was truly appreciated

IHOP restaurant on us1 in Deerfield has to be the worst of the franchise slow service no…read moresilverware. Food the eggs taste like fish the eggs Benedict was hard boiled toast was like month old bread I suggest they close down roof has mold and manager is clueless.

Best Customer service. Great prices Home town feeling not anything like the big box's places go…read moresee terry

Love village hardware for home improvement, cooking supplies and family atmosphere. Highly…read morerecommend!

Great folks, excellent service and great stock. No need for Home Depot with this great local…read morehardware around.

Unlike corporate home improvement stores, this store has its hardware free in trays, instead of…read morebeing bagged. This helps to verify correct parts. They also have every size and thread for screws. Stores like Home Depot or Lowes might have 5 sizes and the wrong products are in the designated spots. Any worthy repairman knows how valuable this is.

I bought a keychain on a cruise recently. I had a hard time putting my car key on the key ring. I…read morebrought it to Home Depot and the key guy tried and tried. He couldn't do it either. He recommended Richard's Hardware. I am really glad he did because I was never aware of this business. I liked the sign on their front door saying they are awesome. It gave a good impression. It turned out to be true. Jeanine greeted me with a huge smile. I told her my story and she asked Dale if he could help. I looked around for maybe 90 seconds and he already put the key on. It was really amazing. I wanted to make a purchase but really couldn't find anything I needed. It didn't matter. They were just happy to help. I highly recommend Richard's for those hard to find things the big box stores don't carry. I told a couple of my neighbors about this store and one said he comes here at least once a month and also raved about the customer service

Very helpful staff but I noticed after I left that I didn't get my professional discount.read more

One of the managers was pretty unhelpful when I was looking for something in the store, I think his…read morename was Jose. Joe the other manager ended up helping me find what I was looking for and I appreciated his patience.

Amazing staff very helpful. They know everything about fixing things and have a wonderful staff to…read morehelp you with any project.

Something I absolutely hate as a consumer is walking into a store and, before I've even taken two…read moresteps inside, someone is already asking if they can help me. While it might seem polite, my experience has taught me that when they bombard you like that, it's either because they're watching you like a thief, or they're desperate for you to leave because it's a holiday, they're closing, or they simply don't want to work. Every time I go to this Ace Store in Brickell, it is a different issue. I went yesterday and the same thing happened. As soon as I walked in, someone asked, "How can I help you?" When I explained what I needed, the employee's expression immediately soured. He looked angry and led me to a line where he called over another person who had no idea what I was talking about. That person called someone else, who then called a third person. That third person was the only one who could somewhat help, but within three minutes, he became visibly annoyed. He wouldn't listen to my explanation, ignored me, and kept looking away. When he finally understood what I needed, he made a bunch of excuses, claiming the store didn't carry it or that the item didn't even exist. In reality, it does exist and they do carry it, but he actually recommended I go to their rival, Home Depot, saying they had more variety. It is shameful that a store like Ace Hardware , which is filled with such a great variety of high-quality merchandise, hires such depressing, disrespectful, and lazy people. To make matters worse, I have to go back and return the part now because the man didn't listen to me and gave me the wrong item. When I went to pay, the cashier was too busy chatting with a coworker to notice me. She just handed me the item and the receipt without even offering a bag. When I said thank you, she didn't even respond; she just kept talking to the other employee,I I stopped at the door and said "thank you" again very loudly. The man she was talking to started laughing, and she finally said, "Oh, thanks, you're welcome, honey," only because she was embarrassed. It is honestly depressing. With so many people needing work, hiring such ridiculous, difficult, and unmotivated people is a huge disappointment. Ace Hardware Brickell literally sucks!

As a recent customer, I had a satisfying experience with my purchases. We ordered a couple of…read morebathroom vanities, which were custom made to our precise specifications. Even though I had to wait an extra few hours for the delivery, the staff was very friendly and helpful. I ended making an additional purchase of quality baseboards for the whole house, which were given at a discounted price and delivered the next day as promised, and free of delivery charge as a complimentary benefit for the little delay. We are extremely happy with our vanities (pics of one of them below) and very thankful with Yana, Carlos and Lissandro for their service, attention to details, professionalism and warmth. So for your next project, big or small, give them a chance! You won't be dissapointed.

Huge choice and competing prices make this place amazing. Good customer service too. Had great…read morepersonal experience.

This hardware store is located in the Little River area and is a good stopping place if you don't…read morehave the time to drive miles to a big chain hardware store. They carry everything you need for your home. I was impressed. The employees are helpful and friendly. I appreciated that. When you go to a big chain store, it is harder to find someone to help you. I needed to make a copy of a key, and they were there for me. I will be back again.

If you happen to be in the Little River area and need some home improvement supplies, hit up Sykes…read moreAce Hardware. This place is much bigger than it looks from the outside. They also have a small parking lot so you don't have to risk parking on busy NE 79th St. They've got pretty much anything you might need to fix or clean your home up. Prices are a little higher than chain home improvement stores, but service is better here.

Great variety in kitchen and bathroom cabinet pulls. Please stop by, compare and shop.read more

Great prices, for my cabinet hardware!! Bob and Corina helped me out and got my complicated order…read moreall organized and ready to go. Definitely recommend!!