I was traveling from Washington State to Florida and found out they were where I was vacationing , they even installed the lenses for me. read more

Fuse Lenses - I was traveling to Florida from WA. I am very happy with the quality of the lenses. Makes my Oakleys even better than new. - Eyewear & Opticians Near Me - Palm Harbor, Florida

This was so frustrating! I ordered lenses for my Oakley Feedback frames. The lenses came and they were nothing like the originals I have. There are two ridge lines in the Fuse lenses but only one ridge in the OEM lenses which causes issues installing them. Also, the curvature is even completely off. After going back and forth, they offered to have me send my frames in and they were going to create a custom set of lenses and install them for me. Great customer service right? Nope....my frames showed up today and all they did was JAM the same lenses into the frames - They're barely being held in by one or 2 threads! read more

Ordered lenses on September 3. Estimated delivery date is astronomically incorrect. Order did not arrive in time for vacation on September 14. Came back from vacation on September 19 and order still did not arrive. Tracking update still shows a scan in Franklin IN with no movementm. This companys customer service in non existent. They only have emain and I have emailed x2 with no response. You have been warned do not order from these jokers! Now I have to dispute the charges! read more

These are some clean optics! Delivered in a nick of time! I had originally ordered lenses off another website only to return them after 3 different attempts. Ordered factory lenses and all came damaged, every single time. Took about 2.5 months to go through that process. Thankfully Fuse had the option for my frame literally half the price. Delivered within a week! With the same quality! Super high-def. They look great, same style as the original Oakley lenses. Obviously these are considered "aftermarket" and yes there are slight imperfections from the cutting process. But no damage, no scratch and the actual optic is VERY clean. Worth every dollar. High recommend to try these out if you're in a bind, like I was. Great product! read more

Fuse Lenses - How clean are those compared to my old lenses! - Eyewear & Opticians Near Me - Palm Harbor, Florida

I ordered it prescription lenses and they aren't right, they are wavy like fun house mirror! They haven't replied back to my emails. Buyer beware! Save your money. I'll update if resolved read more

The lenses do not fit the frames well and caused damage to the expensive frames when replacing the lenses (while following all instructions). Finally, when I attempt to reach out to customer service, there is not publicly available number or route other than email to contact the company. read more

I waited 45 days for a prescription order, only to receive a product that was physically and medically incorrect. After being told the delay was due to "failed inspections," I finally received glasses where the lenses didn't even match--one was dark and one was clear. Even worse, the prescription was completely missing from one side. To add insult to injury, my original lenses were returned scratched, and now the company is refusing to answer my emails. They claim they don't offer refunds because it's a "prescription" order, but they failed to actually provide the prescription I paid for. Absolutely zero accountability and terrible quality control. Avoid this place at all costs. read more

Fuse Lenses - Eyewear & Opticians Near Me - Palm Harbor, Florida

Alexandria at Fuse Lenses = Customer Service Royalty I recently ordered two frames from Fuse Lenses and had a small hiccup--only one frame arrived. But let me tell you, the one that did show up? Absolutely blew my mind. The packaging was clean and professional, and once installed, the lenses made my shades look better than the originals. I took them out for a test drive and couldn't stop saying to myself, "The colors, man... the colors!" The AMP color-enhancing tech is no joke--it's like seeing the world in HD for the first time. I'm still getting used to them, but it's hands down one of the best purchases I've made. I almost wish I'd gone with prescription lenses too--next time, for sure. Now, about the missing frame--this one had sentimental value because it belonged to my mother. Naturally, I was concerned. I usually prefer speaking to someone directly, but I started with an email and eventually got a phone number. That's when the magic happened. I called Fuse and was greeted by Alexandria, and before I could even explain, she said, "Is this Mr. Rodriguez calling about the missing frames?" I was stunned--it felt like she was waiting for my call. She immediately took action: apologized, confirmed they were tracking the second frame, promised to email me a tracking number, and said she'd call me once it shipped. And she did--same day follow-up call, next morning email with tracking info. I mean, red carpet treatment. Alexandria didn't just resolve the issue--she made me feel like my order was a priority. Her speed, empathy, and professionalism were next-level. I literally walked out of my office and told my team, "NOW THAT'S CUSTOMER SERVICE. THAT'S HOW YOU GET THINGS DONE!" Fuse Lenses, if you're reading this: Alexandria is a gem. If she ever moves to California, I've got a job waiting for her. And if management doesn't recognize her for this review, Alexandria--reach out, I'll send you a gift card myself. Thank you for turning a hiccup into one of my top 10 customer service experiences of all time. I can't wait to receive the second frame. Fuse Team, you've earned a loyal customer. --Albert R. Costa Mesa, CA read more

Fuse Lenses - RayBan Meta - Eyewear & Opticians Near Me - Palm Harbor, Florida

Slow to processes. Ive been waiting over 20 days for my lenses to come in. I have reached out to customer service on three occasions and they have only responded once and ot took 2 day for that. I have now read other reviews stating the same. Please use cation if you are going to deal with them. I have asked for a return of my frames and a refund and neither has happened. My next step is to file a stole property claim with Palm Harbor police for my frames. read more

bought lense for Maui jim sent wrong lense can't return can't contact customer service to fix bad comoany read more

Update 04/04/2024: TLDR: I highly recommend Fuse for anyone looking for a new pair of shades or replacement frames. It's not every day that a business owner reaches out directly to a customer to personally thank them. I really love the honest and open approach on social media to engage your customers to understand your target audience and what they want. Lenses first: I've ordered replacement lenses for my Oakley Chain links and Oakley Holbrooks x 2. I started with the preferred polarized lenses and was impressed. So I stepped up to a replacement set of Amp Glaciers and really loved those, too! Sunglasses next: Quality lenses are important to me, and the fuse replacement lenses were awesome, so I decided to really give them a try and ordered some sunglasses to take with me on a family vacation. I've always been a fan of nice sunglasses, but never really treated myself. I have always been a fan of the Oakley Tombstones for shooting, split shots for fishing, Holbrooks and contrails for everyday use. I also love old school Rayban aviators, so I decided to try out the Fuse Sanibel frames with different lenses. The fit and comfort rivals the aviators, although the hinge movement is less crisp. That isn't an issue since they are usually on my face and not in my hands. I must have 7 different pairs of Fuses now, and just ordered four more to try out the different frame styles. Sanibel, Largo, and now the coppitt, egmont, and anclotes on order. Accessories: While I was at it, I ordered quite a few cable sunglass grips to try out. My family really loves roller coasters, and so what better place to test them out them at Busch Gardens' Iron Gwazi! Anti-Fog cleaner is pocket sized, like a thick business card, and drops right in my pocket wherever I go. Customer service: has been excellent. It's important to be patient and remember that CS is doing their best, however frustrating a situation may be as a consumer. I remember early on, one of my sanibels got mangled in shipping and CS had a replacement out the same week. No questions asked. I recently ordered Anclotes for yardwork, and had a small issue with the frame/lenses and reached out to Fuses' customer service. Again, no questions asked, and they gave me reassurance that the replacement set would be perfect. I really loved that engagement. Zach and Kayla are great examples of great customer service! read more

This is my 2nd pair. And I visited another local eye glass store optical outlet and they wanted over 500$ for a pair of cheaper quality glasses. I got mine from fuse for more than half price of their quote. Highly recommend especially if you use them daily and offshore fishing. read more

One of the best purchases I've made at 50 years old. Great quality. Staff was quick to address any questions. I'm very pleased.

this business sucks ass!!! 4 weeks and nothing done on my rx lens replacement!! dont waste your time and money. you would be better flushing it down the shitter ! read more

I owned a pair of 20 year old Ray-Ban aviator sunglasses that had scratches on both lenses. I went to Ray-Ban who couldn't help me because they no longer made the glasses. I went to a variety of local glasses stores who couldn't help me. Then I found Fuse! For $60, they shipped me a box that I could send them back my glasses. I selected the lenses I wanted them to put in the glasses from their website. About a week later I got my glasses back and I am thrilled! read more

Fuse Lenses - Eyewear & Opticians Near Me - Palm Harbor, Florida

It almost feels like a scam. The people who respond are cutting and pasting FAQs. I would steer clear this company. I've been waiting for my glasses for weeks. I think I was scammed. read more

From start to finish I had a fantastic experience with this company. I Love my sunglasses again!

for seven weeks pick up emailing me telling me that they were having trouble with my Lenses. Try to cancel my order every single time. I told him I would be patient and please continue at the end of seven weeks. They said that I had canceled my order which I did my money seven weeks of waiting for nothing don't waste your time with this company. They are horrible. I asked for one they said they could not do it. I changed the order to accommodate them. They still cannot do it and tried everything and their power to cancel my order do not waste your time with them. read more

Ordered a pair of replacement lenses for Oliver Peoples sunglasses and reached out to customer service in advance to ensure I chose the right size. A week later and about $50 out of pocket, I received the plastic lenses and they did not fit. Way too small. Also, the instructions via YouTube to swap out the lenses did not work for me, despite warming the frames several times and spending 30+ minutes attempting to do this myself. Finally had to take to an optician to put the lenses in. Sadly, they wouldn't even stay in since they were too small for the frames. Had to print a label, drop off at UPS and return. They did refund me 100% but what a complete waste of my time. I will not order from Fuze again. And, I don't recommend them. read more

Yet anther day passes and after a month and I still don't have my Costa frames back. So far I'm out $300;and alll I can say at this point is I won't do business with Fuse again. Think twice read more

I came across Fuse Lenses because I was looking for a service that polarizes lenses because I had recently purchased a sunglasses frame and sadly, the lenses that came in the frame were not polarized. After some digging, I came across Fuse Lenses. I got the custom lenses with the concierge service, meaning that they shipped me a prepaid box to mail my sunglasses back to them. Then, they sent me my finished sunglasses with the new polarized lenses inside. They also included my original lenses. I have to say that I was initially hesitant to send my newly purchased sunglasses away, and I questioned the quality of the lenses. However, overall, I was pleasantly surprised and very pleased with this service. I was especially impressed by the speed of shipping and the responsiveness of customer service. The price to get custom polarized lenses is also affordable. I'm excited to wear my new sunglasses! I usually rarely write reviews, but I would definitely recommend Fuse Lenses to anyone looking to get custom or replacement lenses. read more

ordered a replacement lenses some how a pair of sunglasses were added & I can contact them to cancel the order . very frustrating read more

I can't tell you how happy I am with their products and service. I took in 6 frames that needed new lenses. Some prescription and some regular. Because of doing a bulk order, they gave me a great discount! My Pradas are better than new with new lenses and new nose pads! I got two progressive prescription lens and two progressive prescription sunglasses and I like these way better than the ones I got at America's Best and LensCrafters! All Oakley frames! I'll definitely be a return customer. My only wish is that I had gotten progressive and transition lens! So I will be going back for that! I'll add pics later! They also gave me some nice protective/cleaning bags for all my new glasses and gave me my old lenses back! read more

Fuse Lenses - Eyewear & Opticians Near Me - Palm Harbor, Florida

I've had multiple orders from Fuse for my RayBans and this company is fantastic. The quality of the lenses is 10/10 and the customer service is 15/10. Shout out to Kayla who has been so quick to respond to my emails, informative, and just overall kind and caring. I am a customer for life. read more

I ordered a pair of replacement lenses for my Oakley Flak Jackets but when they arrived the lenses didn't fit the frames. I immediately contacted customer support at Fuse and they were a delight to deal with. They were quick to offer me solutions including custom measuring my frames to ensure that the new lenses would fit. So I sent them back my frames and within a few days I had both my frames and my lenses back all nice and snugly fit. Oh and did I mention the packaging? How nice everything came in microfiber pouches with plastic covering the lenses. And well packed so no damage would occur to my frames. I was highly impressed with everything they did. From my initial communication to the return of my sunglasses with the new lenses, I felt as though as a customer they were doing everything in their power to do what was necessary to make the situation right. And they did it with such good vibes that I can't say enough. And did I mention the lenses were fairly priced and very nice. Certainly as good as the original Oakley lenses for half the price. Thanks Fuse Lenses! -Marc read more

order on Tuesday the eighth product does not ship out until Thursday the 10th company based in Florida Pinellas I live in Hernando in an hour and a half north product goes to Orlando for some reason then goes back to have to wait a week to get product read more

I was so impressed with the entire experience and process! I sent in two pairs of glasses and I couldn't be more happy with the results. It's a brilliant business concept. read more

Fuse Lenses - Eyewear & Opticians Near Me - Palm Harbor, Florida

Fuse Lenses are great. Ordered a new pair of lenses and they did not fit properly. They immediately shipped out another pair at no charge. When I installed them they were better but not perfect. Their communication if top notch and they offered to have the perfect pair of lenses made if I shipped them the frames. Also my wife wanted to change the color of the lenses and they did. Within a week they had the our frames back with the replacement lenses that fit perfectly. glasses look like new. Thank you for all your help Rosina. read more

I bought a pair of Fuse Egmont sunglasses and was extremely happy with them. But after about 10 months I lost the glasses (broke would be the same) and the CUSTOMER SERVICE was AMAZING. I mentioned the warranty and without hesitation she offered to send me a brand new pair without any questions. She was professional and easy to deal with, and I received the new pair within a week!I wouldn't hesitate to recommend Fuse glasses/lenses. read more

You guys cut the darn lenses in the wrong orientation! They darken the image on a LCD screen when the glasses are in the horizontal, and the LCD screen becomes visible when I turn the glasses in a vertical position! read more

Fuse Lenses - Eyewear & Opticians Near Me - Palm Harbor, Florida

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Great product but the reason I'm going out of my way to review is the exceptional service. Zach and the customer service team went above and beyond in resolving my complaint. They got me a replacement product that worked perfectly and their response and processing time was above and beyond. I understand things happen all the time, but the care and attention to resolving my issue is what set them apart and is why I would recommend fuze to friends and family. What a great way to keep your glasses in action for years to come. read more

I ordered lenses in March. I had to call and ask where the prepaid box I paid for was. I received an apology and assurance that all haste would be given my order. It wasn't. When I received my order the lenses held no prescription. I called to say I couldn't place blame but I had filled out the Rx and PD info, so I'm not sure- maybe timed out? I got email from zach telling me to email my RX. I did immediately. I expected I hear back when they crunched the numbers. They emailed and asked for the Rx again. I sent it giving my phone and email so they could confirm cost. Never heard back. Twice more I nudged them... all I got were ads. I didn't expect them to give me anything free- I did ask if they would consider the cost of the unusable pair they sent in pricing the replacement lenses. Never a reply. So I cannot recommend FUSE- there are more efficiently places online to order from. read more

Watch out Chick-Fil-A, Fuse has exceptional customer service! I can't ask for a better experience!! The replacement lenses fit perfect and are of exceptional quality. 4 pairs of my old Oakley frames have come to life and I couldn't t be happier!! read more

Absolute garbage. Gave them my exact model number of Ray-Ban frames and the lenses did not fit. They confirmed that I gave them the proper information but the lenses could have been a "miss cut". I don't have time for this type of garbage. Either you are the best or you should be out of business. read more

I have used replacement lenses from other "recomended" companies, and "Optique's" (often costing significantly more than the original". All claimed to have quality "just as good" as what came on the glasses, only to find they werent. This was my first time ordering Fuse Lenses, and I am truly impressed. The quality is genuinely the best I have seen! Customer service made sure I ordered the correct lenses for my glasses, and was exceptionally helpful with all my questions. shipping was fast, and my order arrived within 5 days of me placing my order. 12/10!! read more

Amazing company! I ordered the wrong size lenses for my club masters and iMessage them about it seeing if I can exchange them. They sent out a brand new pair before I could even send mine out. Absolutely amazing customer service. I told all my friends about them and I wrote reviews all over Better Business Bureau yelp Google their website and etc. I'm hoping to order more lenses because I get seizures and he's helped extremely and I am on the computer all day. A+ to this company they are on point on time with great service couldn't ask for a better company read more

Fuse Lenses - Eyewear & Opticians Near Me - Palm Harbor, Florida

The Good: -The lenses Fit in my Revo Thrive frames as they should -they are inexpensive The Bad: - the lenses always had slight distortion when you look through them - the Semi Mirrored lens coating wears off very easily to the point where you cant see. It was about 8 months before I could not wear them anymore. I popped the lenses out of the frames. See the pic. Granted I did put a few minor scratches on them, but you can see how it just wears off. Suggestion: Cough up the extra bucks and buy the original manufacturer's lenses. read more

Fuse Lenses - Eyewear & Opticians Near Me - Palm Harbor, Florida

Recently I discovered a very cool business in north Clearwater up on Belcher Rd. Fuse Lenses (aka EyECandy) is a custom replacement lens shop that can offer custom cuts for virtually any frame out there. They also stock many existing replacement lenses for name brand sunglasses like Spy Optic, Oakley, Hoven and Costa Del Mar. They have a wide selection ranging from subtle with a light tint, to in-your-face coated lenses that are really eye catching in all different colors polarized or not. All of this can be viewed and discussed with their staff in a nice show room featuring a nice selection of not just lenses, but actual sunglasses, shirts, hats, and other swag. The customer service and staff are super friendly and helpful, and I've happily upgraded four pairs of sunglasses with their custom lenses. Two of them name brand frames, and two off-brand frames that required custom cuts. They all turned out great! They are currently running a 20% off special that really makes it an affordable venture and all include a warranty in case things go awry. I highly recommend this place for anyone looking to upgrade a low quality lens, wanting to bring an old pair of sunglasses back to life, or to just change things up with a different look. This is a very cool local business and I'm sure I will be back! read more

Worth it. Replaced lenses for old Oakley half jacket 1.0. Excellent service and quality. I messed up the order by ordering flak jacket lenses and the company had the correct lenses sent out immediately. Couldn't be happier read more

I received the lenses after 2 weeks. A bit slow on the delivery. I followed YouTube replacement videos and got the lenses swapped out. So far so good. I will definitely report back on the durability of these lenses. read more