I called to come in with my two large dogs for just a nail trim. I told her they kind of get anxiety when they get their nails done, and of course one of my dogs behaved awfully. I was embarrassed that he was crying & barking, but she reassured me that it happens and didn't make me feel bad. The only down fall is that she's there alone. So it makes getting an appointment a little harder. And a couple customers made me feels awkward by making comments about my dogs, because they're large, (they have lap dogs) and thought I would let my dogs jump on them? Any ways, customers comments aren't her fault read more