I can't understand how this place has a rating over one star. I boarded one of my dogs in 2012. I had used their vet service 1st. They suggested some vitamins and tried to get me to pay for lots tests, which I could not afford and he was not sick, he was running around and a happy dog. When I boarded him I had printed directions for care and personally went over his care. I called twice a day to check on him. Plus I asked that he be groomed before I picked him up. After 6 days I returned home, he seemed out of sorts I thought it was because he missed me. But I noticed he was not properly groomed , no scent and dirty eyes. I don't believe he was groomed at all. As soon as I got home he peed blood so I called back to the vet connected to them and made appointment. They wanted me to do about 3 tests that would be over $800, at this time with the boarding and previous vet visit I was almost at $900. So they did some bloodwork and another test that day I paid close to $400. They recommended some food to use, which I bought, he bloated up I took him back since he was not eating and was very tired. Again they wanted to do a few tests in the hundreds. I had my daughter talk with them and the Vet said his chances of surviving were bad. So I had to put him to sleep. Remember when I brought him to be boarded he was not peeing blood , was not bloated ate well and was running around. He was not used to going out to pee he used pads, he was a small dog, I advised he was pad trained and asked that he not be taken out. They don't keep the dogs quiet and when I returned home they bragged how they took him out twice daily, disregarding the two printed sheets that I plasticized with care directions. I had him 12 years my heart was broken. Within 1 day of picking him up he needed to see vet, and when I mentioned I saw their vet before trip, and asked why I was not told of issues they just ignored it. Within 3 days of picking him up I saw their vet twice they wanted a hundreds more for more tests but said they did not think he would survive. He was bloated , not eating and peeing blood. My heart was torn apart when I made decision to put him down. After that I tried to get dogs from pound they black balled me saying I refused treatment. At this time I had paid them close to $1700 in two months. I believe he was abused, I had told them both verbally and printed that he was not used to people and sometimes could be mean. I think he was abused and that's why he got that sick. I dropped off a loving dog that ran around and played, picked up a sad dog peeing blood and bloated. PLEASE IF YOU VALUE YOUR PET DO NOT USE THE VET OR BOARDING .
I know have two little dogs bought off private parties and my vet is CAWS they are awesome and my boarder is DELMYRA COUNTRY CLUB. Both are awesome. read more