STEALWALL vet STOLE my money. BRIAN IS NOT A PROFESSIONAL BUSINESSMAN. Brian is not in this business for the right reasons. if he was he would of taken a minute to understand and accept that me running late for a appointment doesn't warrant him to shut down services to my cat who is in need of a scheduled surgery.i had a surgery scheduled with this place formally known as SNYPP, i truly wasnt even late yet, i still had technically 25 minutes to get to my appointment (counting the ten minutes time they allow you if late) i called because i was anxious and find myself a considerate person, i didn't want them to think i was not coming. He shut me down and flipped out like a little angry boy in the middle of telling him so. "we are done here were done were not seeing your cat turn around you can find a new vet cause were done" i begged n pleaded for a explanation and all he could say was i was 'playing games" I'm a grown women taking responsibility for my cat. I'm not playing games, i grew furious as to his lack of social and business skills and as well as making my cat pay for a mistake that happens quite a bit within businesses that have to schedule appointments. he kept hanging up on me and wouldn't let me tell him i wanted my money back asap to go towards another vet.... i had 97 dollars in a account with them towards surgery or pre surgery visit he then listened to my request of giving it back to me but decided that i was only going to get back 50 something of it cause said he would be taking 40 of it for a no show fee. in times like these when people in families are unemployed trying to keep their families afloat how dare him continue to be unfair and snatch money from me. if i was such a problem you'd think he would just want to be done with me and give me back my money that is rightfully mine. but BRIAN and Jennifer his wife are clearly in this business for the money and it showed. he seemed so pleased to say i wasn't getting my full 97 back. The no show is considered a no show because he told me to turn around and not even come in? because he refused to care for my cat. because people that run late are not deserving of his time. if he really truly cared about the animals he would of not made my innocent cat pay for my untimely mistake. BRIAN your drama queen behavior will get you in trouble down the line, dogs don't walk up into veterinary clinics with debit cards asking for their nuggets to be taken out. you don't get to treat owners like dirt just because you weren't taught patience and professionalism. don't go here for vet care, they all seem fake and miserable and without being able to go in with the pandemic this makes things even more sketchy for stonewall. What else is happening in this clinic? what happens when a animal does something he doesn't like??? read more