I've been going to Thrive for a long time but I've been put off lately by the experience of…read moremessaging with them. I really like Dr. Crear and some of the PAs so it's a shame that the messaging service is not held to a high standard. Honestly, it's like talking to a child...but one who clearly uses AI to polish their grammar. The level of incompetence - with incorrect prescriptions called in and incorrect information relayed - is concerning. I hope they don't have these medical assistants completing tasks that require common sense, like relaying important test results. I know practices are trying to increase profits, especially those practices that are owned by private equity (which this place may be--IDK). But please consider your patients. Don't run a competent practice into the ground by having these assistants do what medical professionals should be doing. Employ some actual nurses to answer patient questions for god's sake, not just "medical assistants."

I ended up leaving prescriptions were often wrong and appointments were getting hard to get.read more

Quite amazing, compassionate doctor. Listen well with empathy. Always goes the extra step to ensure…read moreyour wellness. And the staff also kicks butt!

I saw her for the 2nd time today. SHE LISTENS AND LETS YOU ASK QUESTIONS AND ANSWERS THRM FOR YOU…read moreTO Understand. Shes kind and caring and made me feel extremely calm regarding a test result. The NP, the medical assts and front office are superb. Thank you Dr Weston and Harbor Health

I have been a patient of Dr for many years, she never rushes through the appointment and always…read moretakes her time and asks questions. I highly recommend her.

I have been going to Dr. Grossmann's office for my physical for several years now. I primarily see…read moreher Physicians Assistant, Lauren Hodgkins. I have received clear, helpful guidance on weight loss, along with general well being. I've been able to get referrals for physical therapy to address some joint pain issues. They also have an in-house phlebotomist. A particularly appreciated this having had poor experiences in the past with annual blood draws. I would definitely recommend Dr. Grossmann, and her whole staff for your medical needs. The staff is polite appointments are almost always on time and run quickly and smoothly. I feel like I have plenty of time to discuss any issues or concerns without being rushed but also don't spend a lot of time waiting within the appointment to speak to anybody.

Dr Kholte is the very best doctor one could hope. I have never encountered before a doctor that is…read morenot only knowledgeable but committed to educating her patients about the role of diet in preventing and reversing disease. You could not be in better hands if you are seriously committed about empowering yourself with knowledge about what you can do to improve your health and the quality of your life.

I came to Dr. Kolte to get some help with my nutritional health. I've never met a doctor that even…read morespends more than 5-10 minutes with me, Dr. Kolte once spent almost an hour with me, hearing about my situation, goals and talking about the changes that I need to make. I found her on yelp, I hope that others see this review and give her a call as she is a one of a kind gem in a city of doctors that rush you out of their office. Back to my nutritional concerns, she has a whole pantry of foods to educate her patients on eating a whole food/vegan diet. I found it extremely helpful to see these practices in real life and not just in a book.

This updated review is based on how long it takes them to respond to messages. I had a question…read moreabout getting lab work done and follow up appointments that are booked out for at least two months. It took them 13 business days (M-F) - otherwise known as 2.5 WEEKS to respond back to me. And I had sent TWO follow up messages after my initial message because of how long it was taking for them to respond. The portal message center says allow UP to 5 days for a response. Fine, I did! But almost 3 weeks for ONE response!?? Freaking ridiculous. The person who I've been messaging is "MA Tierra A". Awful. Slow. And selectively picks what to respond to so you have to ask again for the other answers and it takes weeks and weeks to hear back. I'm in the process of finding a new doctor. This whole situation has put a bad taste in my mouth. They were so so to start off with, but their communication is god awful and slow as all heck.

Absolutely rude and unprofessional. Don't know if it was this location or the customer service…read morerepresentative but they definitely shouldn't be working in the medical field let alone customer support.

You will NEVER find anyone more invested in you than Dr. Miller. You walk in and you instantly feel…read morea sense of calm. I have been with Dr. Miller since May of 2017. I have never felt more cared for and heard in my entire 47yrs of life. She offers a variety of care. She goes beyond just your physical care, she is invested in your mental well-being too! Her team and office staff are dedicated to making you feel comfortable! She has a snack place in case you missed lunch! She even offers a variety of beverages to wash it down with! The whole team is amazing... I want to put beautiful college educated words here, but they haven't created the language to express how amazing I feel with Dr. Miller, Her P.A. Hope Brent, her Office staff Maria and Kristy. I LOVE this practice and everything that makes it beautiful. P.s. it's definitely the people that make it beautiful.

This is my first experience with a concierge medical service, and I'm not sure I can ever go back…read moreto a "regular" medical practice again. Joining Premier Health has truly been a life changer for me, literally. Dr. Miller and Hope have truly been a revelation for me. Their availability and communication is unlike anything I've ever seen from a doctor before. As long as I'm in Austin, I'm with Premier for life.

Dr. Lewis, is very intelligent and caring, the problem is his office staff…read more Unfortunately, he now has office staff that appears to be abusing their power for some sort of sick power trip. They leave the phone off the hook so that no one can get through, I was on hold for 3+ hours until my phone died. Forget it if you have a UTI, first urine test no cultures were ordered, 2nd test I was prescribed 5 days of antibiotics for 3 different things that showed up, now they want a 3rd test in as many weeks. As much as I like the doctor himself I am not going to deal with office staff like this. I hope to hear his office staff is fired and I will go back at that point. It really is a shame because he is a good doctor and I enjoyed going to him. I am not sure who needs this info, but I was floored to find out just how egregious the care from this PA was. First UTI lab cultures, on average, per the CDC, give a false negative 33% of the time. Next a new culture should not be ordered for at a minimum of 3 days after the last dose of antibiotics and 7 days is the standard minimum recommendation. In other words any clinician ordering labs directly after a course of antibiotics is gas lighting every single person into believing they have some other issue, primarily pelvic floor issues and they recommend bathroom training schedules for pelvic floor issues, so hold your urine despite being told to drink absurd amounts of water so you are very actively making the situation worse and then clinicians wonder why there are resistant strains. "Healthcare professionals" are prescribing low doses that strengthen the resistance and then further increasing the resistance through gas lighting people to hold their pee for hours, I dumfounded beyond belief, just goes to show that you absolutely must do your own research. Is this some sort of bizarre and sick experiment on American women? I also have zero doubt that if this were primarily a male issue that this would not be going on.

I've been a patient of Dr. William Lewis at ADC for around 15 years…read more I'm a bit of a complicated patient with autoimmune chronic kidney disease as well as heart arrhythmias, liver issues, and a range of other health oddities. Over the years my conditions have flummoxed and bamboozled many specialists before nailing down answers and therapies. Throughout the ups and downs, Dr. Lewis has been a rock solid, effective, thoughtful, and calm partner in my search for answers. He communicates well with me as well as the other doctors and medical specialists that hammer away at my fairly dilapidated body. Dr. Lewis is like an anchor in the storm of craziness that is my health history. As is probably obvious, I like that guy and highly recommend him.

She is a terrible doctor and her office staff is not any better. My daughter has been sick for…read moreover 2 weeks now. She went back today and was going to send over meds. Never did and now my daughter cannot get ahold of anyone at her office. She even went by and door is locked. No one is answering a knock at the door or their phone. She should not be allowed to practice medicine. Going now to the State Board.

Sheila and Lisa take the time to listen and let you speak about what your ailment maybe.read more

I appreciate ARC, and I've been a patient there for decades, but this is the worst doctor I have…read moreever visited. She was dismissive, hurried, and rude. I was shocked. She didn't take my temperature. She wouldn't even examine me. She opened the door in the middle of our discussion and kept talking about my issues with the door open as she went into the hallway to get on another computer. I asked her if I needed a referral, and she said, "I don't know. Do you? I don't know what kind of insurance you have." I saw someone else at ARC three days later who actually helped me. They seemed baffled about Dr. Siegel's statements. I also noticed that Dr. Siegel put my description of the problem in quotes to imply it was not true or valid. Very bizarre.

Either incompetent or lazy…read more I scheduled an appointment with Amy Siegel to go over some blood work that I had taken because I felt perpetually exhausted. No amount of sleep helped or caffeine made me feel alert or awake. My appointment with Amy was to go over the results of my blood exam, specifically my testosterone levels. I was in my early 30s at this time and I scored about 400 on my testosterone, which is borderline medically low. When I asked Amy if there was anything that can be done she quickly said "no, there's nothing you can do and nothing I can do to help you" When I asked if there were any changes in my life style that I can change that may help bring up my testosterone level? I asked could changes in my diet or sleep help? she quickly and abruptly said "no." And told me to go to a men's clinic. The more I learned about how your body creates testosterone helped me understand that everything she said was either a lie or untrue. Testosterone can directly be impacted by getting restful sleep and your diet absolutely plays a strong part in the creation of testosterone. Amy either did not care or did not know about how to help me, not only that, she seemed rude, unsympathetic, and my interaction with her was the last one I ever had or ever will have with Austin regional clinic. I took her advice and made Total Men's my PCP and washed my hands of terrible doctors like her. She is exactly the kind of person that AI needs to put out of a job. I am considering reporting the interaction to the medical board for either lying for giving me false medical advice

I have been a patient at Austin Primary Care Physicians for over 8 years. If you value your time…read moreand money, don't go here. I usually avoid this office but have yet to find a new one. It was finally the last straw for me. The wait time to see a doctor is usually pretty lengthy, if you want to see one of the MDs. But what really disappoints me is how poorly managed the office staff are. They are unfriendly, rude, unorganized, and completely uneducated about the field they are working in. Getting a referral is like pulling teeth, it takes forever and no one calls back. I ran into this problem 4 years ago, and here I am again in a similar situation. It is extremely disappointing they don't get referrals in, in a timely manner. I came to see one of their new NPs. or PAs. I came in on August 3rd for a referral. I was assured the referral would take a couple days but that it would be fine if I made my specialist appointment a week after coming in for the referral. Well, a month later I get a pretty high bill from the specialist office because my referral wasn't sent in until 20-25 days after my initial visit to this office. I am now being billed hundreds of dollars for both visits because I went twice without a referral, which was then billed as out of network. I am now tasked with appealing to my insurance due to this PCP office's inadequacy at running their office.

When I attempt to call the number listed, someone picks up the line and hangs back up. After the…read morethird attempt, my number was blocked!