Quite amazing, compassionate doctor. Listen well with empathy. Always goes the extra step to ensure…read moreyour wellness. And the staff also kicks butt!

I saw her for the 2nd time today. SHE LISTENS AND LETS YOU ASK QUESTIONS AND ANSWERS THRM FOR YOU…read moreTO Understand. Shes kind and caring and made me feel extremely calm regarding a test result. The NP, the medical assts and front office are superb. Thank you Dr Weston and Harbor Health

Today I'm in for my annual physical. Now with Baylor Scott & White everything is automated, which…read moreI really enjoy. You can check in the night before with eheckin. Then when you arrive at the office you notify the Baylor, Scott & white system that you have arrived. Easy Peezy... This my third visit since my doctor's location became a Baylor, Scott & White facility. I learned today from office staff that I may have been overbilled my last visit due the inaccurate spelling of my name as it appears my medical card. After reaching out to Blue Cross & Blue Shield, I learned that I was billed correctly based on my unique member ID...a good news story. The pre-exam includes pulse, temperature, blood pressure, height and weight checks. I was hoping to grow a little taller, but no such luck...smile. Passed all those tests with flying colors. I had the standard physical exam procedures including blood work. I have the world's smallest veins, so finger's crossed that I will have only one stick of the needle. Star phlebotomist...yes!!! Now I await my results...

We love Dr. Warfield but BSW is a shitshow. When we try to schedule appointments we are treated…read morelike new patients since the prior provider Dominion switched over to BSW. As a result, we have to go through a call center who has no record of our information even though we have had Dr. Warfield as our PCP since 2018 and have been paying for it. The staff are rude and act like it is no big convenience when they just want us to go away. We'll most likely change providers as a result.

It's short and sweet but I had to get a new PCP moving to Austin. After being discharged from St…read moreDavids, I knew followup would be something I had to prepare for. I was pleasently surprised - it almost made me want to get sick every day! (well you know what I mean *laughing*) From the moment I walked in and confused myself checking in on a tablet (I am a global engineer for super computing - my microwave still blinks 12:00 - go figure) to the gentleman doing my vitals, to Makayla who is smiling and good fun to talk about my admittedly beaten body I call home. I clearly made the right choice with Makayla and the Staff of Thrive in N Austin, and recommend them highly. Thanks Guys! NORTH AUSTIN- THRIVE MEDICAL CLINIC 2217 Park Bend Drive Suite 210

I've been going to Thrive for a long time but I've been put off lately by the experience of…read moremessaging with them. I really like Dr. Crear and some of the PAs so it's a shame that the messaging service is not held to a high standard. Honestly, it's like talking to a child...but one who clearly uses AI to polish their grammar. The level of incompetence - with incorrect prescriptions called in and incorrect information relayed - is concerning. I hope they don't have these medical assistants completing tasks that require common sense, like relaying important test results. I know practices are trying to increase profits, especially those practices that are owned by private equity (which this place may be--IDK). But please consider your patients. Don't run a competent practice into the ground by having these assistants do what medical professionals should be doing. Employ some actual nurses to answer patient questions for god's sake, not just "medical assistants."

I've been a patient for over 15 years and today I'm firing them. I had a bloodwork order for my…read moreannual physical and allergy test included. I was told that I could come in to their office for the bloodwork instead of going to CPL or Quest. So I went in and waited 40 minutes and they came out and told me there was some confusion on the order and they needed input from Dr. Warfield but she's out of office so PA Lauren Hodgkins is needed but she's busy too. That order had been in their system for 4 weeks before I went in. How is there suddenly some confusion on the order? I had to leave for a meeting so I was forced to postpone by a day. This was very annoying but I was willing to offer some grace. I called ahead today to see if the order issue was resolved. They said they'd speak with the doctor and call me back. Of course they didn't, so I called back and started to get frustrated. The problem is that this bloodwork requires fasting and I couldn't wait long before my day had to begin. They didn't seem to care about it. I was mid sentence explaining that to the second person I spoke with and instead of listening to me, she left the call. In my 38 years of being alive on planet Earth, I've never had a healthcare employee hang up on me in the middle of a moment like this. The apathy is shocking and she doesn't deserve to be in this field. Fire whoever that is immediately. I called back and after 3 attempts to get someone on the phone (3 subsequent calls) canceled my appointment and my bloodwork. I'm never going back to this practice, and it has everything to do with their front staff. They are bitter, rude, unhappy, and unhelpful. They fail to return calls and VMs often. So you're better off finding a clinic that won't disrespect you like that.

Dr. Warfield is wonderful but the office staff seem to not care about you if you don't have an…read moreappointment. My last visit they thought I was a new patient which I corrected them. Lab work took over a half hour with an appointment. They called me over a week later to tell me my cholesterol was high. Instead of sharing the results of my lab work they sent me an email with their interpretation. My wife wasn't feeling well and the lady who answered the phone couldn't have cared less and said nobody could see her. Hopefully BSW will clean house and hold them accountable for poor service and access to care issues.

I have been in healthcare almost my entire life. When I moved to Austin I engaged with an Internist…read moreand was fairly satisfied until realizing she was not looking at my 'whole self'. I was working and stressed so much I just did not have the energy to look elsewhere but realized I really needed a change. Late last year I began looking for that change to a new provider and found Flora Medical Clinic. Again, I have had an intimate professional healthcare background and experienced many healthcare providers in my life but there are unfortunately too few who really care about their patients, listen and provide interest, guidance and explanation regarding why healthcare advice is being given. Dr. Kolte is one in a million. She challenges me to be what I have looked for to tackle my few health issues and her nutritional guidance is amazing. She cannot do this on her own so YOU need to listen and be willing to try, try, try. On top of Dr. Kolte's great professional and caring nature she then has a staff who is responsive, professional and kind. My last Internist I was lucky to get a phone call returned and the front desk receptionist always appeared unhappy. I am slowly making changes in my nutritional foundation to improve my health. I thought I was eating healthy and was doing what I was told over the last several years which is opposite of what I am now being guided towards a better nutritional way of thinking. Hey, we live in the South, I traveled so much for work (lots of restaurant food) but now retired early to finally focus on me. Dr. Kolte and her team are amazing. I always feel like someone cares when I leave my office visits. Folks, that is rare in today's healthcare world. I know. I have seen it across the states. Patience, caring, listening and allows questions. THAT is what makes her great. Namaste.

Dr Kholte is the very best doctor one could hope. I have never encountered before a doctor that is…read morenot only knowledgeable but committed to educating her patients about the role of diet in preventing and reversing disease. You could not be in better hands if you are seriously committed about empowering yourself with knowledge about what you can do to improve your health and the quality of your life.

The time and attention of an old-school doctors office. This is what primary care should be.read more

You have to pay 125.00 a year as a concierge service to be his patient!!! On top of all the other…read morefees. Wow. Talk about only wanting money and not genuinely caring about your patience. Wow. Finding a new doctor who cares more about me than the money. Wow. I haven't been in commission for a year due to my son needing an emergency liver transplant and I call today to refill my prescription of anti-depression and anxiety meds. Nope. I need to pay 125.00 to get the refill!! Do not go here!

Dr. Burugu did an excellent job of listening to my health concerns and she offered sound advice. I…read morelove that she is patient-focused and is a good listener. It was easy to talk to her and all my questions were answered in a succinct and friendly manner.

This updated review is based on how long it takes them to respond to messages. I had a question…read moreabout getting lab work done and follow up appointments that are booked out for at least two months. It took them 13 business days (M-F) - otherwise known as 2.5 WEEKS to respond back to me. And I had sent TWO follow up messages after my initial message because of how long it was taking for them to respond. The portal message center says allow UP to 5 days for a response. Fine, I did! But almost 3 weeks for ONE response!?? Freaking ridiculous. The person who I've been messaging is "MA Tierra A". Awful. Slow. And selectively picks what to respond to so you have to ask again for the other answers and it takes weeks and weeks to hear back. I'm in the process of finding a new doctor. This whole situation has put a bad taste in my mouth. They were so so to start off with, but their communication is god awful and slow as all heck.

You will NEVER find anyone more invested in you than Dr. Miller. You walk in and you instantly feel…read morea sense of calm. I have been with Dr. Miller since May of 2017. I have never felt more cared for and heard in my entire 47yrs of life. She offers a variety of care. She goes beyond just your physical care, she is invested in your mental well-being too! Her team and office staff are dedicated to making you feel comfortable! She has a snack place in case you missed lunch! She even offers a variety of beverages to wash it down with! The whole team is amazing... I want to put beautiful college educated words here, but they haven't created the language to express how amazing I feel with Dr. Miller, Her P.A. Hope Brent, her Office staff Maria and Kristy. I LOVE this practice and everything that makes it beautiful. P.s. it's definitely the people that make it beautiful.

This is my first experience with a concierge medical service, and I'm not sure I can ever go back…read moreto a "regular" medical practice again. Joining Premier Health has truly been a life changer for me, literally. Dr. Miller and Hope have truly been a revelation for me. Their availability and communication is unlike anything I've ever seen from a doctor before. As long as I'm in Austin, I'm with Premier for life.

Dr. Siegel is friendly, approachable and easy to talk to. She seems to be very knowledgeable in her…read morefield and encourages healthy living without trying to sell you something like so many offices these days. Staff was friendly and ARC has easy to use patient portal to communicate with physician and staff and to get test and lab results.

I appreciate ARC, and I've been a patient there for decades, but this is the worst doctor I have…read moreever visited. She was dismissive, hurried, and rude. I was shocked. She didn't take my temperature. She wouldn't even examine me. She opened the door in the middle of our discussion and kept talking about my issues with the door open as she went into the hallway to get on another computer. I asked her if I needed a referral, and she said, "I don't know. Do you? I don't know what kind of insurance you have." I saw someone else at ARC three days later who actually helped me. They seemed baffled about Dr. Siegel's statements. I also noticed that Dr. Siegel put my description of the problem in quotes to imply it was not true or valid. Very bizarre.

Dr Maxwell is more than a Physician. She treats her patients as though they are family. My…read moreexperience as a patient is that her professional care is tireless. Personally, Dr Maxwell took care of me in a life threatening situation and I am here in part because of care, medical advise and counseling of a better lifestyle. Dr. Maxwell took extremely incredible care of both my parents. Our family is truly grateful to her as "One of Austin's great physicians!." Thank you from us all! Larry Swann