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    Mary S Maxwell MD

    5.0 (1 review)

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    12 years ago

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    Amy Siegel, MD - Austin Regional Clinic

    Amy Siegel, MD - Austin Regional Clinic

    2.5(8 reviews)
    1.5 mi•Far West/Northwest Hills

    I appreciate ARC, and I've been a patient there for decades, but this is the worst doctor I have…read moreever visited. She was dismissive, hurried, and rude. I was shocked. She didn't take my temperature. She wouldn't even examine me. She opened the door in the middle of our discussion and kept talking about my issues with the door open as she went into the hallway to get on another computer. I asked her if I needed a referral, and she said, "I don't know. Do you? I don't know what kind of insurance you have." I saw someone else at ARC three days later who actually helped me. They seemed baffled about Dr. Siegel's statements. I also noticed that Dr. Siegel put my description of the problem in quotes to imply it was not true or valid. Very bizarre.

    Either incompetent or lazy…read more I scheduled an appointment with Amy Siegel to go over some blood work that I had taken because I felt perpetually exhausted. No amount of sleep helped or caffeine made me feel alert or awake. My appointment with Amy was to go over the results of my blood exam, specifically my testosterone levels. I was in my early 30s at this time and I scored about 400 on my testosterone, which is borderline medically low. When I asked Amy if there was anything that can be done she quickly said "no, there's nothing you can do and nothing I can do to help you" When I asked if there were any changes in my life style that I can change that may help bring up my testosterone level? I asked could changes in my diet or sleep help? she quickly and abruptly said "no." And told me to go to a men's clinic. The more I learned about how your body creates testosterone helped me understand that everything she said was either a lie or untrue. Testosterone can directly be impacted by getting restful sleep and your diet absolutely plays a strong part in the creation of testosterone. Amy either did not care or did not know about how to help me, not only that, she seemed rude, unsympathetic, and my interaction with her was the last one I ever had or ever will have with Austin regional clinic. I took her advice and made Total Men's my PCP and washed my hands of terrible doctors like her. She is exactly the kind of person that AI needs to put out of a job. I am considering reporting the interaction to the medical board for either lying for giving me false medical advice

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    Amy Siegel, MD - Austin Regional Clinic
    Amy Siegel, MD - Austin Regional Clinic

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    Austin Regional Clinic: ARC Far West - Post-Surgery photo of knee replacement.  No scabbing.  Very clean incision.

    Austin Regional Clinic: ARC Far West

    2.6(296 reviews)
    1.5 mi•Far West/Northwest Hills

    Dr. Julian Garcia is amazing. The nurses are very helpful as well…read more It takes a lot to provide these services to so many people while going through a renovation. It always feels very clean and welcoming here.

    I moved to Austin in February 2026 and expected health care like I received in prior cities I've…read morelived in. I couldn't have been more wrong. First, it took almost four months to get in with a PCP (which isn't necessarily ARC's fault, but they're part of the problem). When I finally got in, FNP Hemmen at ARC Far West was rude, argumentative, says one thing at one visit and denies ever saying it on the second visit (should not have gone back for a second visit, but definitely won't be back for a third), refers you out for literally everything (including all the things my other PCPs have done at my visits with them), and is not afraid to let you know that she does NOT have time for your concerns at her visit, even when there's an empty lobby. The bedside manner was that of a hungry grizzly bear with a thorn in each paw. I will give kudos to the nurse or MA that rooms you and gets your vitals. She was kind both times, even when having to deal with that horrendous provider all day. I can find friendlier, more thorough care elsewhere and will NOT be going back. What a terrible experience -- both times.

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    Austin Regional Clinic: ARC Far West
    Austin Regional Clinic: ARC Far West - Austin Regional Clinics MyChart website & app

    Austin Regional Clinics MyChart website & app

    Austin Regional Clinic: ARC Far West - Austin Regional Clinic | Accessible, Reliable, Convenient

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    Austin Regional Clinic | Accessible, Reliable, Convenient

    Carbon Health Urgent Care Austin - Arboretum Market - Front of building

    Carbon Health Urgent Care Austin - Arboretum Market

    2.6(29 reviews)
    1.8 mi•Arboretum, Great Hills

    I brought my daughter here and was so impressed with the entire experience. It was easy to get a…read morequick appointment online and we only had a very brief wait before being seen. The PA, Julia, was excellent. She asked many questions to try to figure out exactly what was going on and listened thoughtfully and carefully. She explained her thought process, did some testing, and ultimately felt it would be better to have us to go to an ER due to my daughter needing more urgent test results as well as other possible procedures. I also appreciated how easy it was to see the test results online when they did come back, that they called twice to follow up on the results, and they also responded to my messages online. I do feel a little nervous when I read about the issues others have had with billing, but so far so good. I would absolutely recommend this clinic to anyone seeking urgent care.

    Al stated in others reviews, very suspect billing (automatic payments on your card no less). I hope…read morenothing else appears. On top of the fact, I was severely misdiagnosed, despite my suggestion that it was in fact, shingles. I was given antibiotics to fight a viral infection, totally disrupting, my micro, biome and quality of life beyond dealing with a severe case of shingles on my face. Won't make this mistake again.

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    Carbon Health Urgent Care Austin - Arboretum Market - Lobby/entrance

    Lobby/entrance

    Carbon Health Urgent Care Austin - Arboretum Market - Front desk

    Front desk

    Carbon Health Urgent Care Austin - Arboretum Market - Lobby/entrance

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    Lobby/entrance

    Baylor Scott & White

    Baylor Scott & White

    1.8(4 reviews)
    3.4 mi

    Today I'm in for my annual physical. Now with Baylor Scott & White everything is automated, which…read moreI really enjoy. You can check in the night before with eheckin. Then when you arrive at the office you notify the Baylor, Scott & white system that you have arrived. Easy Peezy... This my third visit since my doctor's location became a Baylor, Scott & White facility. I learned today from office staff that I may have been overbilled my last visit due the inaccurate spelling of my name as it appears my medical card. After reaching out to Blue Cross & Blue Shield, I learned that I was billed correctly based on my unique member ID...a good news story. The pre-exam includes pulse, temperature, blood pressure, height and weight checks. I was hoping to grow a little taller, but no such luck...smile. Passed all those tests with flying colors. I had the standard physical exam procedures including blood work. I have the world's smallest veins, so finger's crossed that I will have only one stick of the needle. Star phlebotomist...yes!!! Now I await my results...

    Beware Baylor Scott & White is running a scam whereby they charge you hospital rates at their…read moreclinics. You will receive bills incorrectly stating you were admitted and discharged at their hospital facility for blood work and see hospital facility fees just for seeing your doctor at their clinics (see included photo). They will claim they include all this in their fine print that you have to sign in order to be seen, but when asked to see the actual language, you won't hear back from their billing department for weeks. This was my first and will be my last experience with them and I am letting every single person I know and that I can reach to never do business with them.

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    Baylor Scott & White
    Baylor Scott & White

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    Mary S Maxwell MD - internalmed - Updated October 2026

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