Sam was great with my computer. It was an old work computer that was sluggish and still had…read moreobsolete connections to my job VPN. He was able to get that all off and remove files that I didn't want anymore that were work product. He was finished with my Surface in less than 36 hours. Highly recommend him.

My power button on a prebuilt PC broke after 7 or so years of use, took my PC apart and realized…read morereplacing it was beyond my capabilities since the prebuilt used different components than what I was familiar with. I have heard horror stories about 2-4 month wait times for places like from Micro Center so I did a few google searches to find a computer repair shop. I found Sam's Computer Solutions and noticed it had over 100+ 5 Star Google reviews so I gave the shop a call and described my issue. He had flexible and fast availability and I was able to schedule an appointment to drop off my PC within two hours of making the call (the Thursday before Memorial Day weekend). The gentleman who greeted me was friendly, reassuring, and professional. He clearly outlined what options I had, what the price points for each option was, if and how each option would or would not change functionality, and asked which option I'd prefer! He made sure I was comfortable with the pricing before moving forward. It sounded good so I left my PC and he assumed me it was in good hands. I got a text the following Monday morning (A holiday no less) saying my PC was ready to be picked up. The repair cost was exactly the lowest price he had quoted. I made an appointment to pick it up later that afternoon. Upon arrival he described everything he did to fix it (installation of new component, where he wound the additional length of wire if I wish to change the placement of the part, and let me know he dusted everything which I appreciate). I just got home and plugged in my PC and the hardware he installed worked perfectly! I am extremely satisfied with how Sam's Computer Solutions handled me every step of the way from initial phone call to pickup. I can confidently say if you are like me and are not the most tech savvy person, need a computer repair and wish to support a local business I cannot recommend you make use of this service enough! :)

Midwest is is my go to repair center. They are an honest customer centric company. Highly…read moreencourage you to try Midwest for any computer needs.

Honestly, I couldn't say enough about these guys. Forget the Geek Squad and all those other high…read morepriced repair guys. Midwest Protech is the place to go, hands down. I drive to them from Blue Ash. I have family who drives to them from Batavia. It's well worth the trip! You won't find a better experience for computer repair. They are honest and up front. They won't recommend anything you don't need. They had my laptop for almost 2 weeks cleaning out viruses and other issues. I was worried to death what kind of repair bill I'd have. I couldn't believe the price I paid. I would never consider taking my computers anywhere else. Instead of going on and on gushing, I'll shut up now and hope that you find out for yourself how good these guys are.

Ron returned my call almost immediately and was very, very helpful in explaining why Windows 11…read morewould not permit driver downloads for USB fingerprint scanners! And explained how much memory Windows 11 would take. Unfortunately I will have to wait a while to upgrade the ram as I just bought the computer. Very responsive and knows his stuff!!!

My experience with Cherry Digital pros was exteremely negative…read more But I admit the foundation of my negative experience ws not reading the fine print of their work order/agreehment & dislosure. also read the Managed services Contract and understand it thouroughly. Without reading the fine print I gave up my ability to contest charges. I was charged significant service charges before I was ever aware of the charges. When I demanded Ron invoice me before making charges to my credit card , I was told that Cherry Digital Services did not do business like that. I was sold and installed on my computer anti-virus software. After it was installed , I complained my computer had been hijacked by a "virus" . I was told by Ron, no one guarantees anything in this business. My advice is be very careful about using Cherry Digital Pros. They may be techically competent but I think there business policies are terrible. Do your due diligence .

Dean contacted me right away and we set up an appointment for the next day. My computer was not…read moreworking. It would not start at all. I thought it might be the battery but realized there was no way I would be able to open the computer to reach the battery. He came over and almost immediately knew the problem was not the computer but the power cord. He showed me which one to order from Amazon (I would have gone for the heavy duty expensive one, but Dean said it was not necessary). I was up and running the very next day. Thank you Dean and Super Techs.

Dean Hill was assigned to me thru Lenovo warranty services for my Thinkpad X1 carbon, a $3200…read morelaptop. He was knowledgeable, patient, and courteous throughout the repair service. He was kind in answering questions and spent time perfecting the laptop into a brand new condition. Highly recommended-

My wife's laptop was doing strange things. Like shutting down mid zoom call and no matter what we…read moretried, it kept happening. Next step, find a repair place. I turned to Yelp Bob was the first to respond. He was willing to come to us, but our dog (see other Eric reviews) is a barrier to anyone visiting. Any way, we went to Bob. He found the issue (a faulty drive and messed up drivers) cleaned the junk, reloaded the new drive, and got us a year of MalwareBytes. So far, after a week, no more issues. Quick response, good value, would recommend.

Great service on MacBook Pro. Apple didn't want to service it Bob did what was needed to get it…read morerunning again.

Rikki was our IT specialist who came to our residence. She was friendly, pleasant and very…read moreknowledgeable. She assessed our network and internet connectivity needs and efficiently addressed them and solved them, helping us out tremendously with both our personal and business (for our home office) needs. Short Circuit's pricing was very competitive, in fact lower, than what our internet service provider quoted us, if they had been willing to make a service call, which they weren't during the current pandemic. Nikki was "masked up", and respected our protection needs and our residence. We now look forward to extremely limited, if any, on-going internet issues. Thank you Nikki and Short Circuit. -Susan and Eric S.

Great service. Always a pleasant experience and interaction. Would definitely recommend and use…read moretheir services again!

Absolutely 100% recommend Cincinnati Technical. Work was done well with great communication if…read morethere was a delay or anything like that. Also, he was able to get the new keyboard in his shop faster than I was able to get the computer in which was also a nice change unlike other places I have had computers serviced. It was also nice to find out that the bearings will need replacing in about a year. This is what great service looks like and is.

Daniel wasn't able to help me recover data from my SSD, but he identified the problem with it very…read morequickly. He was prompt with answering messages, very flexible, and didn't waste my time with anything extra or unnecessary. My appointment with him was fast, and he very clearly told me what I would have to do to get my data from my failed drive, how expensive that process might be, and he gave suggestions for replacements that would be more reliable. If I need a tech in the future I'm almost sure to go back to him.