I was in a pickle with my car breaking down right before my new job i was about to just sell the…read morething and wish for the best smh. Not only were they fair, helpful, they were so quick and extremely generous!! I will not ever forget the kindness and professionalism from Amir! If you go (and you must) tell them Arianna sent you ‍

They quickly replaced a nail in my tire on a SUNDAY - and they were so quick and fast and efficient…read more- I had the fattest nail in my tire and they patched it up! I would definitely be back if I had other car issues - you can see why they have great reviews. they literally saved me on this sunday - I thought I was going to be unable to drive and was scared because I had people in my car, but thank God for the car doctor! everyone here is so sweet too

Because of the Yelp reviews, we tried this place out…read more Can't add to the great reviews more than people have already have said. We've gone back several times and recommended this place to others. They are honest and don't overcharge--so unusual these days. I don't hesitate to recommend this business. They have nighttime drop-off which is very helpful. You may not see their location immediately. They are located behind the 7-Eleven on Columbia Pike. If you have car troubles, you need to call Jim's Automotive!

I'm honestly struggling to write a review as mine would just echo what everyone else has said. This…read moreis a good shop. Mechanics are honest, don't overcharge, and in my case, actually undercharged me the last time I was in. They only charged me for 1/2 an hour of work, $80, even though two different mechanics had looked at it multiple times to try to identify a slight rattling noise. They said it is not a safety issue, they will look again the next time I get an oil change, and if it gets worse they will be able to identify and fix it but as it isn't a safety issue they don't want me to put money in it unnecessarily at this time. They did let me know of some repairs I will need in the next year. I never feel like anyone there talks to me differently or charges me differently for being a woman, which is a stereotype you hear about mechanics (though honestly I've dealt with that more with HVAC techs, but I digress). When I dropped my car off on a thursday evening for a friday appointment, Rich called me back an hour later just to let me know he had looked at it already and didn't think it was anything to be concerned about but would do more work in the morning, which i really appreciated. When I was leaving after picking up my car I spoke to a woman who had been going here for, I think 15 years and said Rich takes great care of her antique car. The only other thing I'll add is the store has stickers on the door in support of gay rights and BLM, which you just don't see at mechanic shops, and I feel good about supporting a shop that supports my values. My assumption is the stickers signify all customers are welcome and will be treated fairly, which maybe isn't always the case in mostly straight white male-owned spaces.

I brought my car here after the temperature gauge started running higher than normal during my…read morecommute. I initially thought it might just be an aging coolant issue, but I didn't want to keep driving it and risk turning a cooling-system problem into an engine problem. Their technicians inspected the heating and coolant system rather than simply topping off the reservoir and sending me home. They found that the coolant level was low and traced the issue to a leak that needed attention. They also checked the hoses and other components of the cooling system and explained what they found before doing the repair. I appreciated that because I wanted to understand why the temperature had been fluctuating instead of just being handed a repair bill. While they had the vehicle, they also checked the heater operation because I'd noticed that the cabin heat wasn't getting as warm as it normally did. The technician explained how the coolant system affects both engine temperature and the vehicle's heating system, which helped everything make much more sense. After the repair and coolant service, the temperature gauge stayed exactly where it should during both stop-and-go D.C. traffic and longer drives. The heater also returned to normal operation. I love that they didn't immediately recommend replacing expensive parts. They inspected the system, identified the actual problem, explained the repair, and then verified that everything was operating properly afterward. That's exactly the kind of approach I want from an auto repair shop. Plus, everyone was professional throughout the visit, and the technicians clearly knew what they were doing - very reassuring!

I'm really glad I decided to bring my car to Capitol Hill AUot Service. My check engine light came…read moreon, and the engine started sputtering right when I was commuting past Independence Ave. I honestly don't know much about cars and was sweating over how much a major engine repair might end up costing me. Form the moment I talked to Chris and the staff, though, I felt completely at ease. They diagnosed a bad ignition coil, gave me a staightforward estimate, and didn't pressure me into adding any unnecessary fixes. They knocked out the repair the very same day, and my car has been running perfectly since. It's tough finding a trustworthy mechanic in DC, but these guys are the real deal.

Amazing experience. My car felt like the transmission was going to explode and took it in last…read moreminute on a Saturday - so glad they were open. Turns out the last mechanic I went to didn't even install the transmission lines correctly. They were able give me a loaner car to go support a friend that day in Harrisonburg. They then didn't try to upsell me on a bunch of things and made it clear what should be immediate fixes vs what could be delayed or not done based on what I care about. Great service across the board. Will be going back for any other service needs.

I'm extremely disappointed with my recent experience here. I previously had my vehicle inspected at…read morethis shop on December 20, and it passed inspection despite the same minor damage to the rear light being present. This crack has actually been there since October 2022 and has passed Virginia safety inspections multiple times since by a myriad of safety officers at different shops. Now I'm suddenly being told that the vehicle will not pass because of this crack, and I was quoted - nearly $500 to replace it which is way more than twice what I have found this repair can cost elsewhere. When I questioned why something that has repeatedly passed inspection is suddenly being rejected, I was told they have a new safety inspector. I understand that inspectors must follow Virginia's requirements, but that explanation raises concerns about this shops consistency. Customers should be able to expect the same inspection standards regardless of which employee happens to perform the inspection. What was especially concerning to me was the apparent lack of a consistent standard operating procedure. If one inspector repeatedly approves an existing condition and another rejects it, there should at least be a clear and consistent explanation for the difference. I have no issue repairing something that legitimately does not meet Virginia's safety requirements. My issue is the combination of inconsistent inspection practices and then immediately being quoted nearly $500 for the repair. Given the history of this light passing inspection and the amount being charged to replace it, the entire experience unfortunately felt like a money grab to me. This experience has seriously damaged my confidence in this business. I would recommend that anyone receiving a rejection here ask to be shown the exact reason for the failure and get a second opinion and outside repair quote before authorizing any work.

Everything went well, customer service was great. These guys had the best prices in the area. I…read morecouldn't have found a better deal. They fixed an issue with my right rear wheel bearing and at short notice was able to repair and replace my driver side mirror. There are a lot of cars in the lot but if you make an appointment they'll honor your appointment time slot and take your vehicle in immediately. Be careful on pulling into the driveway, it's a sharp right and traffic flow pretty steady on the Main Street; if you're driving too fast you may miss the turn.

I requested a quote via Yelp. Jim and I originally stated speaking in 01/11. He would message to…read moreget exact specs on the car to make sure they could do the job requested. After assessing the car in person, they quickly realized I only needed a head gasket. The communicated with me the entire via text, email and phone to keep me updated as things changed. Their customer service was impeccable from start to finish. The price was about half of what it would have cost me at the dealership. My only complaint is how dirty my car was upon return. I'm aware it's a shop but fingerprints on cloth is not fun. I'll still be using them in the future if major repairs arise.

I went In for an oil change and my car came back with a dent. As they clearly did not use the lift…read moreproperly. Finally, they tried telling me that my lugnets were swollen and they couldn't do the tires. But when I got home I was able to do so in twenty minutes.

I've come here three years in a row for inspections and they are affordable and fair! Their…read morecommunication isn't the best though- they said they'd have my car finished by the end of the day and the shop said it closed at 3pm and my car wasn't ready until 6:45pm which was a little frustrating to have to wait that long.

I will miss this place . Provided me with service many years for various vehicles. Ryan thank you…read morefor all your help. I hope you and the rest of the team see many more blessings your way.

Joyce motors has been a fixture in Clarendon for as long as I've had a car. I trust them with my…read morecars and would absolutely recommend them for any work you need done. They have reasonable rates and are happy to talk you through the work.

I came in for a quick oil change knowing I really needed one. All of the technicians who helped me…read moreout were very friendly and helpful. They answered all of my questions and they were extremely knowledgeable and efficient! I was in and out pretty quickly even though I ended up getting my radiator serviced, too. Big thank you to Ricky, Byron, Nile and Brandon! & Christian was the absolute best for taking care of my car!

Not all instant oil change places are the same. This location is awesome. All the employees were…read moreworking hard when I came and worked as a team. No awkward miscommunication between techs like I have experienced at other locations. The techs talked me through everything and didn't try to pressure me on upsells. I am definitely going to be a loyal customer. 15 mins for oil change and radiator flush, can't beat that. Best value especially with all the coupons.

The folks at this Metro Motor are second to none. They take great care of my vehicles and treat…read morecustomers like family and friends. They've been extremely kind to me over the years. I won't go anywhere else- I truly do trust them!

I am so disappointed. No. Disappointment isn't the word. I'm pissed…read more I bought my car here in October and November of 2018. I got over $2000.00 years work done. I trusted them to make necessary repairs. Monday I had to take my dog to have serious surgery all the way in Manassas. My car sputtered which caused me great concern because I was only about 15 minutes into an hour drive to the pet clinic. While my dog was in surgery I took it to a local mechanic because I didn't want any problems on my way home. After a $113 diagnostics test I was told the parts I'd just purchased in November were faulty. I called Liberty and I was told to bring it in. Tuesday on my way to Liberty my car shuts off. ON THE 395 FREEWAY! Yes. It. Shut. Off. Imagine my terror as cars were steadily moving past me. After less than a minute it started long enough for me to drive safely off of the freeway. I had the car towed in the evening and left the keys with the attendant. Yesterday (Wednesday) I get a call at 5:28 that my car is ready. I don't get there until 7:30 and the garage is closed. The current attendant gives me my keys and when I go to turn the car on, it doesn't start. I tell the attendant and he says, "I'm just an attendant, I don't work here"... I was livid. So rather than going home with my car keys and no I left the keys with the clerk and filled out another for. Today (Thursday) I call them around 1:30 to see the status of my car. Ricardo tells me that there was one car close to being finished in the next 10 minutes and that my car would be next. It is now 5:43 PM and Ricardo just called me to tell me my car didn't start because of the battery. And that he needed to order a new battery for me because they didn't have any more of the battery he needed for me. So they're kept my car a whole nother day for a battery...an absolute inconvenience and I believe a passive aggressive response to me holding them to their own warranty. I won't ever recommend this place to my friends. And they just list a loyal customer because of their shady behavior.

I have been a frequent guest here since 2021 with multiple different cars of both Japanese and Euro…read morebrands. I've always been treated well, and while the pricing isn't the cheapest, I don't think it is unreasonable for the neighborhood they are in, and the brands they service. I have been comfortable knowing that there aren't shenanigans going on here. I like the inspection report that lists all major areas of my cars and if there is a recommended action. I also like that when I speak to Lucas, he ballparks when I need things done in case I want to spread out preventative maintenance. I've since left the region, but I do still visit a few times a year, and work in my service visits while I'm in town. That's probably the biggest endorsement I can give.

You know the joke about how a mechanic will always find something to fix on your car? Doesn't…read moreapply here. I recently took my seven year old pickup in for a state inspection and asked them to also look over the whole truck to see what maintenance needed to be done. They emailed my report a few hours later and said the truck looked good; no suggested maintenance. Auto Stop is great. I've been taking my cars here for more than a decade. The email reports they send with pictures of your car are also very helpful. Let's you know what's good, what needs to be taken care of soon, and what can wait if you want. And everybody I've interacted with there has been nice.