I have nothing but positive things to say about Ritcher and the staff at Frontline. Time and time again, they deliver incredibly transparent information on what your vehicle maintenance needs are, never push to do any unnecessary work, complete the work in a very timely manner, and communicate very well the whole way. Pricing is very reasonable, Ritcher is very honest, charismatic and it's safe to say I'll return for anything vehicle related going forward. read more

Frontline Auto Plus - Auto Repair Near Me - Arlington, Virginia

Honest, outstanding Service and Expertise! I can't say enough good things about Frontline mech shop. From the moment I walked in, their customer service was top-notch. The staff is friendly, professional, and incredibly knowledgeable. Richer and his crew took the time to thoroughly explain the issues with my cars every time I take them. And provided honest, fair pricing without any upselling. I even bought a car from them a while ago and it still runs smoothly. Frontline is my GO-TO place for all of my cars maintenance. It's clear they take pride in their craft and genuinely care about their customers. The shop itself is clean and well-organized, which is a testament to their professionalism. If you're looking for a reliable, trustworthy mechanic then Frontline is the place to go. Highly recommend! read more

I was told over the phone to arrive at 9a.m., however nobody was there until closer to 9:20 a.m. Initially I was upset with this, but I did not want to let that influence my overall visit. Their sign on the door does say 9:30 a.m. and I am sure there was just a miscommunication amongst the staff. I was helped as soon as an employee arrived and he gave me the break down of how long my service would take and the costs up front. I had a tire rotation and balance. They unfortunately do not do alignments at this location, but they did give me an address of another shop nearby that did. My car was ready in the time they promised and I was throughly impressed. From their mechanic who seemed knowledgeable and made reasonable recommendations for my car to the women at the front desk who made sure I was taken care of, everyone was great! As I was driving away my trunk had accidentally opened and the shop was kind enough to give me a call to let me know. I am so glad this shop is in my neighborhood and I will definitely be back for my future car needs. read more

The worst place I ever took my car for maintenance, they don't understand what they are doing .. I kindly request from everyone not bring ur car here if especially ur car is new they will mess it up and at the end they will only say it was a mistake .. mistake can happen one time , but if it happens more it is habit or they don't know what exactly they are doing . I really have bad experience and they make my job three times difficult and cost me more to fix my car read more

Keep in mind that their hours are wrong. Their website and business on Google says that they're open at 7:30 AM, but I showed up at 8 AM and they were still closed and no one is answering the phone. I love a wasted morning. read more

There is a reason Frontline has a perfect rating. Richer and his team hold themselves to a high standard of work and customer service. I recently took my vehicle to get looked at due to a slow coolant leak. I did not have an appointment but they took the time to diagnose and actually show me physically the issue on my vehicle. Once the work was done I noticed that my fluid and electrical light was on and Richer took it upon himself to resolve that issue the following day. I will definitely be returning to Frontline for any future vehicle maintenance and issues. Also as a member of the Military, they offer a discount to service members! read more

I had a nail on my car tired ! Made a quick stop during my work break, Tech did an effectively patch up on reasonable time! customer service is great and staff was very attentive. read more

I came to Frontline Auto Plus based on the recommendation of a friend. I am very happy with the service at Frontline Auto and feel confident bringing in my car for any problem I might have. I have a Fiat 500, which is not a standard car for parts. This did not pose a problem for them and they repaired my car quickly and in the time-frame they said they would. Richer provides honest service and with reasonable prices for the service done. I plan to bring my car back to Frontline Auto Plus the next time I have a repair. This, coming from someone who always believed in going to the dealership for repairs says a lot about their great service! read more

This place is the best, the removed a dent and scratches from my car and charged me the best price compared to all the other places near by. 10/10 would recommend to all. read more

FrontLine Auto Plus is the only place I take my car to get serviced. Richer and his crew have always been completely straightforward and honest, and have never tried to upsell me on repairs I didn't need. The customer service is second to none, and the prices are fair. They deserve all the accolades they can possibly get. Do yourself a favor and take your car here!! read more

Excellent service, excellent prices - would highly recommend. I brought my SUV in after it was making a slight grumbling noise -- Richer was able to quickly identify the problem and correct it. He also provided price quotes for some maintenance items I will need in the near future, and his prices are very, very competitive. I would highly recommend Richer and Frontline Auto Plus! Thank you for your outstanding service! read more

I had an amazing experience with Richer during my whole process. Being a woman I've come accustomed to places that try to sell me on services that I don't necessarily need just to make an extra buck, but this was not the case here. I went in for a state inspection and emissions test and to discover that my wheel bearing was gone AFTER I had passed and had mentioned my concern with an odd sound that I though was my breaks. He didn't hear what I had been hearing until he decided to take my car for a trip around the block. Without hesitation and with great service, Richer said that I could come back the next day to get it replaced ASAP. I went and my car is running better than it has been in a while. I'm so grateful for Frontline and Richer's impeccable service and attention to his customers. I will certainly be returning for more servicing of my car! read more

If you are looking for auto repairs or service from a shop that you can trust, then Frontline Auto Plus is that place. Jose is a Certified Master Technician that made me feel confident about the services he performed. I trust him, and I won't take my car anywhere else. Also, Richer (General Manager) is very kind and gave wonderful customer service. I am so happy that I found Frontline Auto Plus and you will be too! :) read more

Quick, professional, safe, and clean place for a state inspection or emissions tests. read more

Frontline Auto Plus - Store front - Auto Repair Near Me - Arlington, Virginia

Awesome service! I ran over something and tore my tire open while visiting dc. Being far away from my trusted tire guys made me very nervous. I needed a new tire and they replaced it quickly and affordably. The real test was when I came back home and had my own mechanic check out their work, which turned out to be great. I highly recommend! Its a little out of the way but not hard to get to even for me, and I get lost in my own neighborhood. read more

I came here for the first time a few weeks ago to get all new brakes. It doesn't seem like much from the outside, but this place was great! I came here solely on the Yelp reviews and I'm happy to give this place 5 stars. When I came in and spoke to Richer, he was very friendly and patient and explained what he could do for my car. I've previously taken my car to the Midas up the street on Columbia Pike and will never go back to Midas again as it is overpriced and nothing compared to here. This place was running a deal on brakes and I saved a few hundred dollars compared to what Midas was charging. Richer even completed my VA inspection for free. I really appreciated the work they put into it and will be coming back here from now on. I'm glad I did my research on Yelp, as this place has great reviews for a reason. Would recommend highly. read more

I can never find time for get my inspection done. I finally decided to stop in at Frontline to see if they had any chance to take my car in last minute. Richer was great! Enthusiastic and friendly, he got my car in and out quickly and offered some advice on upcoming maintenance. Thanks Richer! read more

My windshield wiper was F****d. So I had to get a new one, called these guys up and told me my car model and year. They said it'd be ready the next morning! So I go the next morning, and bam. They got it done. Service was reasonably priced, timing was efficient. In addition, the lady working behind the main desk that does phone calls is the nicest, sweetest employee I've ever seen on the job. The other employees are also nice and professional. Next time I have any issues with my car, this is the place I will be coming to. read more

This is the only place I will have my car repaired at from now on. I brought my car in to check for a coolant leak. The problem was diagnosed as a faulty water pump, which turned out to be a bigger repair than I initially anticipated, but based on my research of what this repair normally costs I can say that I was charged a very fair price by Frontline for it. It was the first time this shop has had to replace a water pump on my make and model of car, but Richer went out of his way to purchase a special tool needed from the car manufacturer (at no charge to me), and undertook the job. They even went ahead and replaced the thermostat at the same time to prevent future costly repairs. There was a complication after the repair was made, but Richer told me to bring the car back and ensured the issue was resolved. For me it is rare to leave a mechanic shop and not feel like I got robbed somehow, but when I left Frontline I felt like I paid the best price possible for the best work possible. They take pride in their work and earned a lifelong customer. read more

I had the pleasure of receiving excellent, professional and very kind service today at Frontline Auto Plus from Richer and company. The tires were put on and I was on my way in about an hour. Even though I had told Richer that I planned to get my oil change next week somewhere else with a coupon, he gave me one for free because he thought his mechanic had mistakenly given me one. When he found out that had not happened, he had the mechanic give me an oil change anyway. Why? To honor his word (given 5 minutes before). WOW! Old fashioned Integrity! He will get my business going forward. Kathleen M read more

Frontline Auto Plus is the most honest place to bring your car. Never had such great service as this place and these guys are the real deal. Thank you for the great service!!! read more

This mechanic shop is hands down the best place to get your car fixed or checked out. Richer takes his time and makes sure your worries are no longer a worry or a problem anymore. The customer service is incredibly amazing, never been treated better. If anyone is looking for a honest and humble place where they wont take advantage of you I recommend going to Frontline. read more

Frontline Auto Plus was very helpful in fixing my car! They were able to order the part to my car very quickly and efficiently. I was able to get my car back the very next day. They give you the best price compared to other mechanics in the area. I would recommend them to all my friends and family. Thank you again Frontline Auto Plus! My car is running even smoother then when I first bought it. read more

Sevice is very good. 2years I am going there. I am satisfied on Their service. They are professional.

Got a new battery here. A little pricy since they charge to install. Also took them a bit longer than you would expect. They did however help me out with a jump since I was near by. Nice guys though. read more

As a woman, I'm always wary of car places (shops or dealerships) as so many places try to talk around me and sell me services or repairs I don't really need. However, Frontline and Richer were referred to me through a co-worker, and I'm so glad I went there! This spring, I had a serious concern with my car (2009 Toyota Camry). Two other places (including the dealership) said there was no way to fix it and that I only had two options: buy a new car or replace the engine. I wasn't thrilled about either option. Enter, Richer at Frontline. I brought my car to him for a third opinion. He was very friendly and put me at ease. He clearly explained things to me and said he could replace the engine for a lower cost then the other two places quoted me, but also said if it were him, he'd try another option to see if it would work. He explained the option to me, with the caveat that it may or may not work, but with the cost of his suggestion only being small fraction of a new car or new engine, I took him up on it. My car is running great now -- no new engine, no new car! He could just as easily have told me I needed a new engine, quoted me a price, and made a lot more money than the smaller repair that we actually did. That's when I knew for sure I could trust him! Now, I take my car there for each oil change and other maintenance and repair needs. I highly recommend Richer and the team at Frontline! read more

I am so happy to find Frontline Auto Plus. I am always pleased with the professionalism and expert work I get there. My car is a 2003 CR-V, and thanks to Mr. Cadima's technical expertise, it still runs wonderfully. Most recently, he cleared extensive fogging of my headlight covers which was giving me problems with night driving, and keeping my car from passing safety inspection. Not only are my headlight covers crystal clear like they were brand new, but he cleared them at a fraction of what it cost when I had it done at a dealer about 4 years ago. Always 100% quality, care, and concern. I love Frontline Auto Plus, and so does my car which runs beautifully even with over 160,000 miles. read more