I would rate this death trap negative stars if I could. I HATE THIS PLACE WITH ALL THAT I HAVE. I don't come here very often, because I don't live in Cheyenne. But when I do come, I am tempted to go look inside this place everytime I go to the Cheyenne mall. My most recent visit was July 14th. 2012. I was totally appalled, and I even began to cry. I walked through the isles, and hated what I saw. The people that work there are fucking idiots and don't know makes from females. I looked into the rat cage, and there were eight, large breed rats in one ten gallon tank. Even worse, the males and females were mixed, and there were dead babies everywhere, that were being eaten. Some were trying to cling to their mother to nurse in an attempt to stay alive. It was absolutely sickening. There were well over 20 mice in one ten gallon tank, and you could clearly see ones that were dieing or were already dead from lack of oxygen. It made my heart sink. They also obviously don't know the difference between a guinea pig and a rabbit because they placed a baby guinea pig in the same cage as three large rabbits, and the guinea pig had visible signs of being bitten and attacked multiple times. The puppies actually brought me to tears inside the store. The large breed puppies were being kept in an enclosure that was much to small. There were two bull mastiff puppies that were being kept in a glass cage that didnt look like it was even 4 feet long. As they slept, one looked like its pelvis was out of place. The thing that brought me to tears was watching a puppy die right in my arms from some disease that must have been spreading through the place. The puppy was a jack russle, the exact type of dog that I have, that I call my own child. I alerted the front desk about the puppy, and they took I and put it in a black bag in a back room, not even making sure if it was still alive or not. After witnessing the horror, I alerted the Cheyenne humane society, but unfortunately, they couldn't do anything since it was its own operating business. I really wish the people that worked there could get a taste of what all of the poor animals on there have to go through. NEVER purchase ANYTHING from here. This place needs to be run out of business so that none of the animals have to suffer anymore. By purchasing from them, you are just as sick and bad as the people who work there. I FUCKING HATE EVERYONE WHO WORKS THERE, AND EVERYTHING ABOUT THAT DAMN PLACE!!!!!!!!!! read more

I have sold puppies to this location. My puppies were checked by a licensed vet and had health certificates given to prove this and were healthy. I could not sell my puppies to this location without my puppies being vaccinated against many different things including parvo, distemper, bordatella and much more. I am a hobby breeder and my dogs are pets first but are show dogs too. Most if not all of the puppies that come through this location are from breeders like myself. They do not purchase puppies from "puppy mills". Just so you know too, coccidia can happen to any and all dogs. It is a naturally accoring bacteria that a dogs can pick up anywhere, and that is straight from my vet. I am studying to become a vet tech and I have been through this location several time, unannounced, and saw no problems. The puppies were let out in the back to play and are not kept in the cage all day. Each person that has worked there since December 2010 has been knowledgable, and very nice and CARING. The contract thay have is very clear and they will support issues if they happen, as long as they are not the new OWNERS fault, like not taking the puppy to the vet and later discovering the animal is sick.... I will deal with this location in the future as long as I don't see any issues when I sneak in. I have been to many different Pet City locations, and this one has a good feeling to it. I have been to many, and I mean many of these locations and this is the best one so far. What people don't realize is that puppies poop and make messes. You can only clean everything up so fast. They spend thier days cleaning up after them and caring for them. Puppies get sick, there are a million things that can contribute to it and a million ways to try a prevent it, but puppies get sick. Yes, parvo is a terrible sickness to deal with, but it takes time for parvo to show and vaccinations don't always work. If you do not want to take the responcibility for a puppy and all the if or could happens then do not buy one. Puppies cost money, just like a child does, and if you are not prepared for that then do not buy a puppy until you are prepared for everything that comes with a puppy. read more

Smells,dirty, and the people there would have you believe that they are AKC when they are not. The animals look sick, unless they are new, then it might take a week for them to look as bad as the other ones do. They keep big dogs in very small cages, the reptiles are deplorable! A sign of good health, clear eyes, belly not distended, nose not dry nor excessively runny, good energy, clean uniform coat (varying from breed to breed), ears should also be clean and they should be up to date on all shots. I actually witnessed with my own eyes, knats hovering around a "kitten cage" in there. It is a small,cramped little place made for profit. SAVE YOUR MONEY and more importantly the heartache of finding a friend and possibly losing it because of the poor way the animal has been treated and possibly has come from a puppy mill where they over breed so much it makes them COUNTLESS times more to have genetic defects and long term health issues. Put a stop to people who through greed or even if it is through ignorance are supporting the cruelty of animals! Private breeders, or your local shelter is a MUCH better alternative! read more

We bought our Bearded Dragon from Pet City six years ago, and Pet City's owner was fantastic. He discussed our new pet with us at length, told us everything we'd need to know to take good care of him, discussed all the equipment options and knew absolutely everything about the animals and where they came from. Whenever we had questions over the next several months, he took the time to answer them and spent over an hour helping us figure out how to optimize Jorge's environment as he matured to keep him healthy and happy. The baby Beardies always run over to look at us through the window when we visit; it's obvious the owner knows how to keep them safe and healthy. The cages are top quality. We play with the puppies and kittens sometimes and they are always lively and happy. Of course the feeder mice are crowded and so are the feeder goldfish, but their destiny is to feed other animals. read more

Funny how the posts are being deleted along with the picture of said employee. This employee they have was mopping the puppy play area and one of the puppies in it was trying to play with the mop when said employee GRABBED the puppy by the muzzle till it was crying and said he ( the puppy) was going to learn!!!! This person should NOT be working with a living being!!!!!! I fear for the safety of all of the animals, if this employee treats a puppy like this on the floor for all to see, what does he do behind closed doors?!?! I hope Frontier Pets does not approve of this behavior from the people they employ. Frontier, I sure am looking forward to seeing how you handle this situation. 2 stars because the young lady in the back was loving on the puppies. read more

I have purchased my 3 pets from them. First my golden retriever who is by far the healthiest most well behaved dog i have ever had. Second my cat and she also is extremely healthy and last my hypo het albino red tail boa. The reviews below are far from the actuality of this place. I go there at least twice a week for feeder rats and just to look around. The staff is pleasant and very informative. I have NEVER had a bad experience. As far as puppy mills they seem to only buy from reputable sellers as well as their own animals are bred. These people really truly care for animals ans strive to find good homes for them. This is the BEST place in town to buy purebred registered animals. read more

We just bought a puppy last week, and the experience was terrific! These aren't "puppy mill" dogs; they come from reputable breeders in Wyoming and surrounding states. The staff was knowledgeable and very helpful to us. All of the puppies are lively and well cared for. Our puppy is happy and playful and he got an excellent bill of health from our veterinarian. We're quite happy with Pet City. read more

This place was great! My wife and I went in just to check it out and got to play with a puppy she instantly fell in love with. When I asked the workers to hold her so I could come back and get the puppy as a surprise they did so no problem! I got back and had issues with not having enough credit history and they worked with me, even staying late past close, to help me surprise my wife! read more

My new little Shiba is amazing! None of the other reviews have actually done business with this store, but I have and they were fantastic!!! Even when my dog got a touch of a cold they were very helpful and gave me the resources to take care of him. If you talked to the owners or staff you would see people who are very passionate about the caring of animals. read more

The owner actually knows what he is talking about and is extremely helpful. He has bent over backwards to ensure i got/ get what i want, when i wanted it. I watched him take care of customers and help them save money. If you want to buy anything pet related this is the place to do it. They will help you get the perfect fit for your family. read more

I will be honest I went in there and they lied to my face telling me that it was a certified breeder. I looked at what they were passing off as registered slips, but they are not real. Please do not keep funding puppy mills. This is cruelty to animals! Please do not keep funding this horrible place read more

This particular store is the best. Both Leo and Amber were so knowledgeable and helpful. Today we bought a miniature Australian Shepard who is adorable.. This is our second dog from these folks and we would not consider going any where else. Thanks alot you all !!!!! read more