I didn't have a problem at first ( I thought) however when I called to book the reservation the 2nd time, a staff member told the owner I guess that I went off on her when I picked up my animals (the 1st short stay). So I guess they blocked me. However, when I called them they told me the above story, I tried to tell the head lady that all the info stated against me was not true whatsoever, but she was very rude and would not believe me at all. How can someone do that to someone, I thought? maybe they mixed me up with someone else, I thought? so I attempted to call them again to resolve this false statement against me. Nope, the same lady still believed this and was still so so rude and would not even check into clearing me from the things stated above about me. So at that point, I decided if the owner treats customers like this, I will not take my animals to her, in fear of mistreatment.! Also if a staff member states Absolute lies about you, Then how do I know how my dogs will be treated...? Honesty is important to me and I found out it is 100% not important to them or regarding their business. They know the demand is great here. But if you love your pets, take caution about what could happen behind their doors... I have now for years gone to Broadmoore boarding and won't ever change, They however have great care and also good customer service. thought I would tell pet owners in need of quality care. Please for the sake of your loved pet take caution at K-9 kennels. Have a Blessed Day! read more

I'm hesitant to write a review, because they are so great, and I worry about them becoming more popular, and in turn, not being able to get reservations as easily, for my dogs, in the future. That being said, they are amazing and deserved to be given a 5 star review. We refuse to kennel our dogs anywhere else. A+ all around! read more

We are so glad we found this place. We have 3 dogs and one of the is a "handful". She get anxious. The employees here treat her with care and spoil the other two. K9 kennel loves animals and our dogs love them. Great, affordable, clean, and safe. read more

Fantastic place!!!! Gosh I didn't get her name, but the employee there was wonderful!!! I had a last minute emergency and even though they require you to make reservations before hand, she made an exception and helped me out!! She made it hassle free and was so willing to take my pup for the day. AND it was only 5 dollars!!!!! What?!! I couldn't believe it!! What a fantastic service!!! My dog left very happy!! If I move to Cheyenne, she is going to be my go-to lady!! Thank you k-9!!! read more

We love it here and so do our dogs. We travel 2 hours out of our way to leave them here. We never have to worry when we are away when the pups stay here. read more

We like boarding our mini dachshunds here, both dogs can stay in one 'run' and the staff take good care of our pets. It isn't fancy or brand new, but the people there recognize how much our dogs mean to us. Reasonably priced compared to other facilities, and comfortable for small dogs. Some kennels in town better for larger breeds. And they have a groomer, so we can have that done during boarding. read more

This place is wonderful! They took such great care of my lab. You get the feeling that they truly love dogs. I cannot recommend this place enough! read more

The ladies are so friendly! I love the fact that my two can board in the same run and they have access to indoor/outdoors so they are not cramped. Highly recommend them. read more

I would not recommend this kennel to any dog owner who is concerned with their pets well-being. I am beyond furious right now after picking my dogs up from a two night stay at Cheyenne's Kennels. We have boarded with them in the past, and they have always double checked our vaccination records, BEFOREHAND to ensure that they have up-to-date records. We assumed that they had copies of their most recent vaccinations, as we self vaccinate. We received no phone calls during our trip, and went to pick up our dogs as planned. Upon arrival we were greeted with extra charges on our bill, that when questioned, the girl nonchalantly let us know that they were vaccination charges. Apparently instead of calling us to A. Check that we did not have records that could be faxed or emailed, to B. Ensure that there have not been any bad reactions in the past, or to C. Even ASK PERMISSION in any fashion to vaccinate, they decide to take it upon themselves to do it for us. They have now been double vaccinated for Bordatella, canine distemper and parvo. We should have been notified.. and an effort should have been made to obtain consent. This was a defensive move made by the business to cover up their mistake in not double checking their records. We will never take our dogs back, and we urge all dog owners to think twice about confining their dogs to the ultra small kennels in a place that does not properly monitor records and makes medical decisions without even attempting to contact the owner. read more