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    PetSmart

    2.6 (63 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

    Full grooming

    4 More Services

    Pet haircut

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    PetSmart Photos

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    I took my dog to their Pet Hotel for one night to start with. I took his dry food and wet food I had another dog that was being treated at CSU and needed recovery time. Everyone was super nice. His stay extended to 3 nights. I took enough wet/ dry dog food for two meals everyday The extremely disappointing and unacceptable happened when I picked my dog up. The lady went to get my dog and his blanket and toys. What she brought back along with his toys was his first nights dinner of chicken breast that was never given. I asked why because that was half his dinner and she goes I don't know let me get someone. The woman that came back was totally unbelievably horrible. I asked what happened why he wasn't given his food. She goes must have been over looked. I asked did he get everything thing else. Yes. Then I asked was it refrigerated the whole time?She goes yes. I pick it up then it is room temp and about all blown up like setting out at room temp. She lied. Now I just got home and unpacked toys and found his dry dog food. They missed one whole meal. I would not recommend this place at all

    I came in to pickup some dental chews and get a name tag for my dog. Didn't have a problem finding things as aisles are clearly marked. There was a friendly store attendant who came by with a treat for my doggie. There is a machine to customize your name tag with an laser engraving of your choice. There's a video showing you how to insert the tag into the machine. Takes at least 10 minutes but count on at least 15 if the person in front of you is a slow reader :) Make sure you keep your receipt - you'll need a code from the receipt to initiate your tag engraving. Noteworthy are the grooming products. Just when you think the company CHI has products just for you, they have now decided your pets need them too! Sign up to get rewards and notifications of events.

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    We are rookie level owners and ended up adopting an expert level dog but Laura helped us every step of the way.

    Mentioned in 3 reviews

    Read more highlights

    Raintree Animal Hospital - Cat Kennels

    Raintree Animal Hospital

    (64 reviews)

    Updating my review to 2 stars. The vets are fantastic. It's a real shame that they don't have…read moreadequate support staff. Everytime I call anymore, it's a struggle to get what I'm requesting. Copy of chart notes so I can submit a claim to insurance? Took 4 calls & having to lay it out as simple as I can "I need the notes that the Dr wrote after he saw my dog today. I do NOT need a receipt." Trying to get meds? Half the time I'm told they can't order that medication for me. The other half... they call in meds to a compounding pharmacy since my dog is small. BUT THEY DON'T HAVE IT COMPOUNDED?? I had to tell the same staff member 3 times that yes, i did, in fact want the medication compounded. And then I get a follow up text "just to confirm, you do want this to be compounded?" Last weekend was my breaking point. I took my dog in for a quick blood draw. I was there for an hour. They never drew blood. There were animals in and out. Both for tech appointments and to see the Dr. My dog sat in the back the entire time while I sat in the lobby. I asked several times if it was going to be much longer. After 45 minutes I did tell the manager to please just give me my dog. That took yet another 15 minutes to get my dog & pick up medication. I'm disappointed, because I felt like the vets gave my pets top notch care. But if I can't trust the rest of the staff and constantly deal with frustration anytime I contact them - I can't do it. I am waiting for my dogs records - which has yet again been a struggle.

    Dr Lu doesn't know what she is doing, she couldn't even give shots without messing up and giving…read morethe oral medication into a shot, then she tried to blame me and I wasn't even in the room! I recommend she shadow her supervisor because what she did could have seriously affected my puppy! I was very upset but all they do is Tell you not to come back! Too high priced, and Inept Doctor! I didn't plan to go back!

    Camp Bow Wow

    Camp Bow Wow

    (53 reviews)

    I called this place on a Sunday when I arrived in town because I was moving my niece into her dorm…read moreon Monday afternoon. I was told that I needed to fill out an application, get all of the veterinary records and schedule an interview before they would take my dogs for a few hours on that Monday. I went through all the hoops to get the interview and send in all the necessary documentation. When I arrived I was really, really disappointed. Before even walking in the front door the smell of urine was very prominent. I went in and no one came out to meet me even though my appointment was at that moment. I waited until someone finally showed up a few minutes later and was told to please wait while they logged into the computer to find me. We were then ushered into a small interim room where they showed me that I could watch from the monitors where my dogs were going to interact with other dogs during their stay. What I noticed on the monitor were there two big rooms full of dogs that had absolutely nowhere to sit or lay down or anything except on the concrete floor or fake grass. Even the outside area had nowhere for a dog to relax. If you have your dog there for more than a few hours l, you know they're going to want to have some down time. I asked if these were the only 2 rooms that the dogs would be in for the next 5 to 6 hours, which was my plan, they said yes. I was so disappointed with the setup and the service and the smell that I just walked out the door.

    I used to love bringing my dogs to camp bow wow but the past two times I've been surprised by new…read morecharges for boarding. These weren't emailed out or told to me before booking. Most recently I dropped them off for a weekend to find out it's $110/night for two dogs because Friday and Saturday are now peak pricing. That used to be just for holidays but I guess that's changed recently. The time before that I was surprised when I picked my dogs up around 5-6pm to find out I was charged an extra $15/dog for picking up after 10am. If I drop my dogs off later in the day, I don't pay less than if I drop them off at 7am for boarding. $250 for two dogs for 2 nights is insane. I will not be coming here anymore as you can get a Rover to come to your house for $100-$150! I'm well aware of overheard and price increases but the lack of communication is ridiculous and guests shouldn't be surprised by charges. In addition when I went to pick up my dogs, they didn't give me my bag with their things - I had to ask. Then I had to ask again for their refrigerated food. I've been coming here for over 5 years and this place has dramatically gone downhill.

    South Mesa Veterinary Hospital

    South Mesa Veterinary Hospital

    (34 reviews)

    I was a client at South Mesa Veterinary Hospital for over six years, initially choosing the…read morepractice based on strong recommendations for customer service and transparency. During my time there, we cycled through three different veterinarians. Because one of my dogs is very anxious and temperamental, consistency in care was especially important to me, and the frequent changes made visits increasingly difficult for him. Over time, particularly with the most recent veterinarian, I noticed a decline in communication and overall customer service. Interactions felt more blunt and impersonal, and the level of support I had previously experienced diminished. I have always requested cost estimates prior to appointments, understanding they are subject to change, but during my final months I requested an estimate that I never received, despite being told it was sent. This was unusual, as I had never had issues receiving their emails before. During one visit, my dog was quicked during a nail trim, resulting in bleeding, and I was bitten while trying to manage the situation, an incident that had never occurred before or since. At my final scheduled appointment, the cost for the same service had more than doubled within a few months, without explanation or prior notice. As a result, I chose to leave without being seen. Overall, I experienced a noticeable decline in attentiveness, communication, and customer care, and ultimately decided to take my pets elsewhere before further issues arose.

    This vet has recently completely changed staff, and is now the worst vet service. A shame because…read morethey used to be great.

    PetSmart - petstore - Updated May 2026

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