Their really an independent contractor. The company stores are better. They are good for quick fix…read moredepending on you get

I finally upgraded my IPhone 6 - and had to go to Verizon to activate the business account. There…read morewas another customer and I waited. Brandon G, the sales person acknowledged me, and said it would be about 20 minutes. When he could, he began my activation while the other customer was in download mode. Brandon was calm, polite and very efficient- answering all of our questions (she and I both). Excellent customer service Brandon ! And thank you to the other customer who was kind enough to share his expertise.

If I could give them 10 'stars', I would! They not only fixed my issues for a very fair price, but…read moreserviced it 2 more times right after because of my mishaps and lack of computer knowledge. They were helpful and polite with each visit and never made me feel 'stupid' due to this lack of knowledge, like I have experienced in the past with other computer whizzes! If you have issues... Oaks Data Systems is the place to go! Their address is a little confusing, but well worth the time to find!!!

I dropped my computer flat on the concrete as my computer bag unzipped. They recovered almost all…read moreof the data and fixed the damaged parts for a good price. They diagnose and quote before they do any work and that was nice. They are even keeping my drive for the weekend to try and recover the corrupted files. I would recommend them to anybody.

This review is long overdue, as I was at the store back in September 2025. I'm giving 3 stats…read morebecause I want to rant about the poor staffing and rave about the great service. I was there to get a new iPhone 17 shortly after they were released, and while there were at least three people there for the same thing each time I went, there was only one employee staffed. The appointment I had made meant nothing because it was ultimately first come first serve. I left and came back on two separate days in hopes of not having to wait hours. Finally, I sucked it up and waited my turn. Cam (Camden) was the man on duty, and he was a rockstar. He was able to help me and my older father while alternating between two other customers at the same time. He was incredibly efficient and friendly despite what seemed like a hectic situation. I so appreciated Cam's patience and help. My only complaint is regarding the staffing, as Verizon should have been able to anticipate more customers, and therefore the need for more staff, when a new iPhone is being released.

They ought to be more transparent and refrain from exploiting customers by adding unauthorized…read morelines to their accounts. This severely damages Verizon's reputation!

Great reliable internet at great prices. Highly recommend compared to corporate companies.read more

Hard. Pass…read more I got involved with them because I was under the impression I had no other choice in my building. Took about a week to get an appointment. No one would call me back. I emailed, called, filled out their form- nothing. I eventually emailed a "project manager" and got a response. He set my appointment up for Monday (this was Friday). Monday was Labor Day- but okay, I don't know how they operate. I emailed Monday morning for a heads up on when I could expect them. That's when I was notified that they aren't working because of the holiday. Had I not emailed, I would have been waiting all day. It was rescheduled for the next day (Tuesday) and I was told I would hear from their tech in the morning. Morning came and went- I emailed and received a call about an hour later from another rep. He said the tech was ON HIS WAY and would give me a call within a half hour to let me know when he would be here. 2 hours later- I heard nothing. So I had to follow up. Thats the theme with siteserver- you have to follow up. They won't. Hours later, I heard from the tech. He didn't bring everything he needed to set up service (why wouldn't you?!) so he had to come back the next day. We made an appointment for 8am. I showed up and was ready at 8am, but- as I anticipated- tech was a no show. I had to call him several times and eventually he picked up, gave me some lame excuse and was "on his way". An hour later he finally showed up. I honestly hope nothing ever goes wrong with my service. It will take waaaaay too much work to get someone out here from my previous experience. I spent so much time chasing them down, I should have sent them an invoice. The tech also left my wall open. I called to try and get him to come back and fix it. But he didn't pick up or return my message (surprise surprise!) so, did it myself. Thanks siteserver! By the way, it was like pulling teeth to get my service set up but they sent me my first bill REAL quick!!! I had service for about 10 mins before that bill came rolling in. Of course, it wasn't what we had discussed so I had to do MORE WORK to contact someone and get it changed to something closer to what we talked about. Got stuck with their inflated cost modem. $50 modem for $75 even though I had one sitting here for the tech to use- literally the exact same one they gave me. So, not sure why we couldn't use that one ‍‍

I had a wonderful experience meeting Thomas and working with him on a commercial property that had…read morelots of modifications and issues. He took care of everything from A-to-Z. He is honest, always is available and provides the best service and prices. I will 100% recommend him for any low voltage project.

We've been using Oaks Tech Support for our camera system since 2016. Thomas and his team are always…read moreprompt when we have technical issues with our computers. He is local which makes it convenient for service.

We upgraded our sonicwall firewall from Western NRG and now our firewall is managed by them. I got…read moretheir information from Dell and i was surprised how good their customer service is. Price was fair even lower than some online competitors. less than 15mint downtime on installation ( Plug n play ) and engineer ( Alejandro Paris) is an excellent and extremely knowledgeable, instructing each step at the time of installation. Paul Garcia is also great salesman, he wont try to up sale you he will understand your need and suggest you the best possible options. Keep it up guys..best wishes..

Western NRG, set up and now monitors and maintains our firewall. Their service is phenomenal as…read moreare their expertise. Their network troubleshooting has saved our butts on several occasions, despite our problems not coming from the firewall. I can't recommend them highly enough.

My home is cleaned every other week by Maria and Lianet of The Cleaning Authority in Austin. Their…read morework in my home is exemplary!. I especially like the way they make my beds with fresh clean sheets that I provide....and the kitchen is always spotless when they leave, especially the floor. Unfortunately, I don't speak spanish, but they have a translator app on their phones that allows us to communicate. I rarely need to use it because they know exactly what to do each time they come. I've used The Cleaning Authority for years and their process is to deep clean a different room each week on a rotating basis. They leave my home looking and feeling pristine when they leave. These women clearly care about the job they do. I am so grateful for their efforts. Rebecca Connally

REVIEW UPDATE for Go Creative Wireless:…read more Please read my original review for my abhorrent experience with Go Creative Wireless. This update is to provide more information as well as to confirm my legitimacy as a previous customer! I find it professionally dishonest that the owner would state in a reply that I am not a real customer, in addition to: "Nor have we had any service cancellations or disconnection requests in the past several months that resemble this situation." When in fact, the person who both acknowledged & signed the counter dispute letter for the bank was precisely the owner, Erica S., merely 13 days ago. May I ask how many cancellations you receive daily to the point where something this recent can be forgotten? Attached below is my account information because I was accused of being a fake customer. Also marked in red of where the cancellation policy is written in fine text. Also, the entire email trying to gaslight me from your support agent with their name, since you want to say that "contradict our support protocols." Instead of resolving it like a professional, the owner attempted to deny my legitimacy as a client. Just like how they denied any issues on their end with the service they provided. I have also attached the policy links from the welcome email I received, where all links except the 1st one lead to nowhere. Perhaps it would be advisable to actually have working pages where the customer can actually view your policies? I opened an account with Go Creative Wireless around late March. This was done over the phone when I READ OUT my credit card info to a rep, instead of making a payment on a website, therefore the company got hold of my card info, leading to charges on the card as they desired, including those not approved by the customer. The reason why I read out my card info is that their Simi Valley office address leads to a corporate building, where they rented a room within the building, and I could not enter the office room since I did not have an appointment. They do not have a storefront. Therefore, you MUST do that to open an account/pay. Late March - Account opening & installation. $224.82 payment (Installation and 1st month of service ($89.99)) ~4/10/25 - Finished setting up my desktop and began using the internet for more stability demanding tasks. I noticed the stability issue but assumed that it was something on my end. 4/20/25 - First call to express concern over internet stability issues after clearing all potential issues on my end. The tech claimed to have made adjustments and assured that the system is fine. 4/21/25 - Email sent to the tech team with test results from my end. 4/21/25 - Email from tech team claiming to have made adjustments and stating that all is good. 4/22/25 - Email sent to the tech team expressing further concern that the issue is not fixed. 4/23/25 - Email from the tech team denying the legitimacy of my tests, and attempting to GASLIGHT me into believing that despite the stability issues, it is still usable. 5/13/25 - My request to cancel via the phone, when I was made aware of the 30-day cancellation fee, and also charged a $52.19 fee in addition to a full month of service charge ($89.99). The equipment was uninstalled and picked up the same day. I had rejected the cancellation fee charge, but since the company had my card information, they just charged the card anyway. I'm not new to computers or the use of the internet. I noticed issues within the first few days of actually using the service, but gave the company the benefit of the doubt and tried to fix the issue on my own multiple times. Including the backend processes, tried with a new e-cable, tinkering with the router itself, etc. I also considered the possibility that good internet is just inaccessible up on a hill, since I've always lived in more populated areas. Since I have willingly given my credit card information to Go Creative Wireless when opening the account over the phone, I cannot request refunds on the $89.99 charge for the 2nd month despite the company's denial of any issues thereby the lack of action to fix anything before the start of the billing cycle, neither can I request a refund on the $52.19 cancellation fee because by subscribing to their services, you would automatically be subject to their policies. At this point, a refund is no longer requested. I accept responsibility for my terrible choice when opening the account with Go Creative Wireless, unlike the company itself, which refused to accept any. From a customer's POV, I spent $367 on ~1.5 months of bad internet, and liable for all the costs because I hadn't canceled the service fast enough. Not only did Go Creative Wireless deny/refuse to fix the issue, trying to gaslight me into believing that there isn't an issue, they also took 1 full month of service charge on the 13th day, AND a cancellation fee on top of that. Is this really a company you want to do business with?

We contacted Doug Cohen, who apparently is a representative of Newcom, based on the recommendation…read moreof a colleague. We wished to schedule an appointment to review and correct the transmittal of our CCTV system. We emailed - Mr Cohen replied that he wasn't in Saturdays and asked for a cell number. We emailed a cell number in response. He did not call.. Several days later, we called the business number and left a message for Mr Cohen. We left our business number since it was morning and we assumed we would have a return call momentarily. Not so. Mr. Cohen left an irate message on our business phone five hours later stating that he needed a cell phone number. When we talked briefly, he denied receiving our emails. He was abrasive and rude. Not if he offered his consultation fees for free would we work with him.

stay away this company ! the owner wrote very professional email to explain the fee and solution,…read moreso we feel trustable and decided to use his service. on the schedule day, he sent one of his tech guy to our company to do some phone work as discussed in the email, and tech could not solve the issue, so he had to call back to office for remote support, and of course delay lot of times due to they charge customer hourly. but in the end, when they gave me the final invoice, I was @#%$@%#%$. B/C they even changed me additional fee for remote support ( from his tech to his main office ). ITS A JOKE !!!!!!! they sent non-experienced technician to customer , and will charge customer extra fee if the non-experienced techinician need remote help from his office !!!!!!!!!!!!!!!!!!! and the biggest problem is owner think it's absolute right, this is how he does the bussiness. STAY AWAY !!! he will try his best to charge you lot of additional fees