Let me share with you an awesome experience with the founder and owner of The Device Lab, Austin,…read morewho is calm, cool, collected, down to earth, and who impressed me so much that I feel compelled to share my story here. I would like to express my appreciation of Austin's professional ingenuity and get the word out that he is head and shoulder above Genius Bar in what he does-- device repair. Price is reasonable. Here is the quick story: Last Saturday (08-15-2026) I took my 2016 Apple MacBook Pro to Apple Genius Bar for diagnostic and repair, where I was received with utmost courtesy, waited there patiently for 1.5 hours, witnessed my computer given all kinds of diagnostic tactics by the receptionist, who did with all her earnest effort to revive it. Unfortunately I had to leave Genius Bar with the announcement that my MacBook Pro is "beyond repair." Unconvinced, I tried my luck on another store from online search and found The Device Lab, and Austin fixed it! Well, an old computer is an old computer and there is no need for much fuss or excitement about this triviality. But Austin left me with another impression: his sincerity and ability to do what he sets out to do, which is to repair. What can be cooler than a man who delivers his promise by doing what he likes and is good at? I spoke to Austin and found his business philosophy reasonable and truthful: doing what he likes, helping people, figuring out the cause of problem, getting things fixed without having to resort to replacement ( a favorite recommendation from big companies...). Behind this work ethic and principle is another guideline that directs his work: trust from his customers. I like that! O, by the way, there is another reason that urged me to write this review for Austin. He told me he started this company over a year ago, and I see in him what I had to go through back in 2004, when I started having my own tutoring center. I understand how a small business like his lives on word of mouth among customers, as it was with my own company. I also understand how negative comments tend to travel ten times faster than good, appreciative feedback. I think it is fair and natural that I share my thoughts with those who may be viewing his website for selection. One more thing: I live locally, and I love supporting local small business! De-Yin Jeng

I had such a great experience at The Device Lab! They fixed my daughter's iPhone 11 Pro screen and…read moreit works perfectly now. What really stood out to me was that they actually had the screen in stock, every other place I called had to order it and told me it would take a couple of days, plus they were quoting me $20-$40 more. Not only was The Device Lab able to do the repair the same day but their pricing was super fair. On top of that, the vibe of the shop is honestly amazing. The moment I walked in, I noticed how warm and welcoming everything felt. I even complimented the owner because it's so different from the typical plain, white-wall repair shops. It felt chic, cozy, and thoughtfully put together. Love how he immediately gave the credit to his wife, you can tell he is extremely proud of her work and rightfully so because I would hire her to make my business look as cute as The Device Lab. Great service, great pricing, and a beautiful space. highly recommend! Thank you again, I know my Daughter needs an upgrade but the IPhone 11 will do for now.

When dealing with various companies I rate them by poor good excellent, and at times using the…read morephrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. I had to literally look up the additional words to complement these incredibly talented and more so caring people. When dealing with various companies I rate them by poor good excellent, and at times using the phrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot one night when it was acting up. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. They even went as far as finding a new computer for me since the one I purchased to replace the one I had was defective, so to save precious time they found and purchased a much superior one from a retail store that they sold me at the same cost they paid. Their labor charge was more than reasonable and they have earned my business for life! They are incredible. More explainitive words for these gentlemen are, When dealing with various companies I rate them by poor good excellent, and at times using the phrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. They even went as far as finding a new computer for me, not the garbage I purchased at Costco which was defective out of the box, and to save time Sean went and found a computer at another retailer that was much superior, picked it up for me to save time, and charged me exactly what he paid for it. Their fee to transfer all the necessary programs which they successfully was able to find in my old computer was more than fair. They are truly "The very best of the best" These gentlemen are the Elite of the industry they serve. I thank both Sean and Jason for their understanding and compassion to help me out.

Our old home wi-fi system needed to be upgraded. Jason recommended a replacement system, and the…read moreimprovement was great. His best quality was his thorough, patient approach. My wife was very concerned about How things would look. She didn't want a lot of tech gear affecting the aesthetics of the house. Jason was understanding and patient. He took the time to balance the best network performance and her concerns about placement of the nodes. In the end, both my wife and I were happy with the results. Jason knows his technical stuff, but he also understands the importance of customer service.

Had an issue with iMac not backing up. Response was prompt, effective and inexpensive.read more

I went to a place in Ventura called Mitec and charge me $100 for them to tell me that thing I told…read morethem what was wrong with my computer. A quoted me $1000 or more to get my Apple Computer fixed. This took a week for them just to call and tell me this information. However, I contacted 1-818-307-6868 / moble PC medics and they told me they could do it for a lot less. They were very reliable and very honest and detailed. I didn't feel like I was going to get ripped off like I did with the other company Mitec. Thank you so soooo much mobile PC medics!!!! My Apple Computer runs great and with how expensive everything is, you guys did it without breaking my bank account. Skip everyone else and go right to these dudes who be glad you did.

WONDERFUL WONDERFUL WONDERFUL! Jerry and Larry are super professional and pleasant and I just know…read morethey would have done an amazing job. They came over to see exactly what I needed so they could give an accurate quote, which was totally fair! I ended up not needing their services as my brother in law hooked us up, but I would have hired them in a heartbeat. Thanks guys I will def keep your number!

High quality professionalism and integrity. I am recommending them to all my friends and family.read more

I had a wonderful experience meeting Thomas and working with him on a commercial property that had…read morelots of modifications and issues. He took care of everything from A-to-Z. He is honest, always is available and provides the best service and prices. I will 100% recommend him for any low voltage project.

We've been using Oaks Tech Support for our camera system since 2016. Thomas and his team are always…read moreprompt when we have technical issues with our computers. He is local which makes it convenient for service.

My pc was turning on and off and really inconsistent with booting. He had to take everything apart…read moreto fix it which he did and it runs perfect he also installed windows 11 for me!

Amazing support! Well versed in his work. I had issues with clean installing my computer with…read moreWindows 11. Kyle helped me with blazing speed. Had one day turnaround for an amazing price. He made sure that I knew what he was doing every step of the way. Go to him for all your computer needs. Great guy!

I have been trying to get a refund for a laptop that I was misled to buy. Best Buy recommended it…read morebut it was not what I wanted. It was returned but I can't get the refund to Affirm. All I get is the stupid Al assistant. I am so done with Best Buy. I never would have ordered from a marketplace seller if I had known what a hassle it is to get a refund.

Brian is my go to guy for fixing my computer. He's a lifesaver - and friendly to boot!read more

The absolutely the best service I've ever had top-notch patient knowledgeable you couldn't ask for…read moremore!!

I think I found my new computer tech . Honest and fair local businessman. Problem solved in 5…read moreminutes. THANK YOU JORGE

During a recent business trip my laptop quit working and obviously I needed it for my customers,…read morethat's when I found Dr. PC on Thousand Oaks Blvd, the owner John, was polite and very knowledgeable and quoted me a fair price, I dropped it off on a Saturday morning and was ready that afternoon. Thank you very much!

I run a very busy hair salon and when my computers are not functioning correctly, we can have big…read moreproblems with scheduling, etc. Yesterday or scheduling system went down at our front desk, needless to say, it was causing big issues. I found DrPC from a recommendation from one of my customers. I called DrPC and booked them for 9am the following morning. John showed up and immediately got to work. HE was very friendly and explained what he was doing as he worked. Turned out that the computer was no longer on our network. I also had him install a printer for us. John did a great job, highly recommended

I've dropped my phone many times, and eventually I had to get it repaired. I brought it to this…read moreshop, and I was very impressed with their service. They were friendly, professional, and did a great job fixing my phone. I'm very happy with the experience and would definitely recommend this place to anyone who needs phone repair. Thank you for the great service!

Once again the folks at uBreak saved my butt, saved me money, and saved my dated laptop. My…read morehighest recommendation. They know what they are doing and do it well.