Fusion Networking and Tech did a fantastic job on our Cat 6 cabling project. The installation was…read moreclean, well-organized, and clearly done with attention to detail. Everything was labeled and set up in a way that makes ongoing use and maintenance easy. Their pricing was fair and straightforward. On top of that, they were great to work with as they were very responsive, professional, and flexible with scheduling. Overall, we had a very smooth experience from start to finish. We'd highly recommend Fusion for anyone needing reliable, high-quality network cabling.

They were pretty quick from contacting them to them showing up. They went above and beyond and…read morereplaced all the telco lines to fix the issue.

I am paying for 1 Gig internet and consistently receiving around 90 Mbps download speeds. That is…read morenot even remotely close to what I am paying for. I contacted customer service multiple times and instead of troubleshooting the issue properly, I was repeatedly told that I "have to use their router." That is simply not true. Customers are allowed to use their own compatible routers. Being told otherwise felt dismissive and misleading. I requested that a technician come out to check or replace the modem since the service clearly is not performing as advertised. I was then told I would have to pay $150 for a technician visit. Why should I pay to fix equipment or service that is not delivering what I am already paying for? On top of that, customer service was extremely frustrating. Communication was difficult, and resolving anything felt impossible. There was no ownership of the issue and no real attempt to fix the problem. After this experience, I have decided to switch providers. I would strongly recommend researching other options before signing up. The speeds have not matched the advertised service, and the customer support experience has been very disappointing.

Have been a customer for over a decade. We have been without internet for a week. Technician cam…read moreand still no internet. They are going to send us a 3 rd router. Can't talk to anyone local. Horrible customer service.

Lorenzo responded quickly and was very helpful and efficient, also provided good advices…read more He also did a remote problem diagnosis before coming in to save time, very thoughtful service. Very satisfied.

Called Phone Expert to fix a damaged landline phone connection. They responded quickly. We…read moreinadvertently gave Lorenzo some incorrect information about the prior phone hookup, he nevertheless patiently diagnosed the problem and solved the issue, professional all the way. Can't recommend this company highly enough.

This review is for T-Mobile's poor customer service, not at the store, but their customer support…read moreteam. I am so shocked and disappointed to see that the discounts their supervisor promised me (when I was about to switch to Mint Mobile), were not applied to my recent bill. When I called to ask just now, the new supervisor I spoke to said they had no record of the discounts I was promised. They have no integrity and lied to me, just to keep me as a customer. I've been with them for well over 10 years and this is how they treat me. They are not to be trusted. I can't wait to switch to Mint Mobile. T-Mobile also offered me a 'free' phone with a 'free' line but never told me that I would owe money if I canceled the line. I will never recommend such shady people.

Weird customer service ! Ive been a long time t mobile…read morecustomer and when I wanted to get a new phone I naturally went to their store. Big mistake! The salesperson aka manager doesn't know basic math it turns out ! He tells me the phone price is 816$ and convinces me to buy it in installments since 'there's no interest' But his math was not 'matching' He tried to sell me the phone for 39$ a month for 24 months plus 125$ tax and initiation of line which is definitely not 816! When I pointed it out to him his explanation was even more bizarre He said he always 'rounds up the monthly sum and then when the bill comes and it is lower the customer is pleasantly surprised' Wow!

Everything the best of the best Gali the owner and Joel the…read moreTech you can't miss They deliver what they promise

The BEST! This last April was the second time I used Gali and his staff for a move and they never…read moredisappoint. They know their business and are fantastic to work with. I would recommend them most highly.

My office needed an urgent network cable replacement that went between a couple of buildings. You…read morecan imagine how stressful it is when computers can't communicate with each other and production goes way down. Stress to the max! Enter Darren, the owner of Communications West. He came by that day, assessed the situation, and provided a temporary solution within less than an hour until he would be able to come back and put the new replacement cable in place. That gave my office some breathing room and brought us back to full production. Darren came back a few days later to replace the cable throughout the buildings and the network and computers are blazing fast. Darren provides excellent, prompt, and courteous service at a fair price. If you are in need, call Darren without hesitation.

When our conference calling had suddenly stopped working and the phone company (Frontier) was…read moreblaming our equipment for the problem, I called Darren to come look at our office phone system. He was very knowledgeable about everything that had to do with our phone system, and we tested everything meticulously. He even helped me talk to the Frontier techs on the phone to communicate our problem. We concluded that our equipment was not the problem, but that something was now different about line 1. It helped tremendously that he was there to communicate with the techs using technical terms to convey our problem. I would call him again if ever I had a phone problem or want to change our system. He really knows the whole system from top to bottom.