This is my computer experience from a computer shop in Ripon, CA which eventually lead me to…read moreComputer Pros in Stockton, CA. I came to the computer store in Ripon (my local shop) to attempt to recover pictures and documents from two hard drives from older computers that were freezing up. I was told that the first hard drive had the pictures on OneDrive and none were on the hard drive and was charged $29 for the diagnostic. I brought in a second hard drive from another computer to attempt a second recovery because I knew that the pictures were definitely stored on there and brought an external hard drive for the transfer. The owner stated that he wanted to charge me $399 for the hard drive repair and an additional $150 for the data transfer by text after a few days. I decided not to do the work and came in to pick up my internal and external hard drive. The owner seemed surprised of my decision and threw out a hypothetical question on what the pictures were worth. I was confused on why he would even ask me that question but just told him that they were not worth the estimate that he gave me. I asked him a question about the first hard drive and telling him that I was 100% sure that the pictures were on the computer and asked him to explain it to me again and to "talk to me like I am dumb with computers and not like I am an idiot". He looked puzzled with my statement but the whole experience was condescending from day one each time that I asked a question about my computers. He is very knowledgeable but will make you feel like an idiot for asking any question to try and understand the recovery process. Both internal hard drives were taken to Computer Pros in Stockton and Erik the owner was the true computer expert. He explained the repairs to me and made me feel appreciated as a customer. Erik stated that if he could not retrieve the documents and pictures that there would be no cost. He stated to me that the second internal hard drive and external hard drive were toast and that the documents and pictures could not be retrieved. I understand that the internal hard drive could have been jacked up because I had the first place take the drive off the repair process before it finished but my external hard drive was not broken when I brought it in to him. Thank goodness that Erik was able to retrieve the documents and pictures that the first shop said were not on the internal hard from the beginning. He was able to retrieve 100% of the 12 GB of data. If anybody is willing to drive to Stockton for computer repairs, I highly recommend Computer Pros with Erik. They are top notch with knowledge and customer care was amazing. He also does remote work to save you that trip if it fits your needs. I will be coming back for future computer needs.

Very helpful. I haven't been here in quite awhile And I wasn't sure it would still be open. I was…read morethrilled when I saw it was. They are so nice and friendly here. Service is fast and on point.

Wonderful customer service! I called about a broken screen on my laptop and he gave some ideas to…read moretry first that might be more in the budget for me. I would highly Recommend calling Jim for any computer needs.

Responds in timely manner. Very honest and understanding. Would definitely recommend.read more

Computer Link is a fantastic store to take your computer to be fixed or just need help!…read moreTony has been its only owner and he has been in business in stockton over 20 years! Tony and his staff are friendly, helpful and they get the job done! Steve

My computer caught an issue when running a Windows or Lenovo update and wasn't able to log in…read more Likely a simple issue in the tech world but needed some outside expertise. My first choice with good ratings said they would need to keep my laptop for a couple weeks. That wasn't agreeable with me, so I ended up going to ComputerLink. ComputerLink said they may have my laptop fixed by Monday but definitely within the week. I didn't hear from them during the week and returned on the following Saturday - and they didn't even look at it at all. Needless to say, I was a pretty perturbed. The tech called me on the following Tuesday to let me know he's working on my laptop and will call me back when it's done - and I never got a call back. So I again go on Saturday to get a status update on my laptop and they said it's been done - but they didn't call me. They charge $80/hour and charged me for 3 hours. I would think they would call me to let me k is the estimate beforehand - especially if it's going over the initial hour. And highly skeptical it took 3 hours to fix. They took off $40 for their poor customer service but the good news is, they fixed the issue.

My phone would not charged, took it in I was in & out in 30 minutes. It works like new , I highly…read morerecommend this place 5 stars across the board thank you

Mohammad was amazing and quick and very nice. Would recommend bringing my other devices to this…read morelocation to get fixed, took about 20min. Phone was in water and turned all black and now its like new. FYI: They do fix samsung flips but parts do have to be ordered

Great prices, amazing work and quick turnaround. THE best new repair shop in town. Check them out!read more

Please be weary of getting your phone fixed here. I originally took my WORKING iPhone here and…read morealthough the screen was fixed, the device will no longer turn on. Happened about 10 minutes after I took the device to be fixed and the gentleman was kind enough to "re-fix" it however "nothing was wrong" after he initially fixed it and sent me on my way with the device working. A few days later the device is now no longer working and am unable to get ahold of anyone from the location to see what they will do to fix it. Will update review after receiving response however please be aware if you get services from this location.

Head and shoulders above the competition. For more than 20 years Nabil and his folks have been…read morethorough, thoughtful, very experienced and able to think outside the box. They have responded quickly to my occasional crises and have consistently served my best economic interests with fair pricing rather than pitching products or services that are not genuinely necessary. Most of us have a functioning capability to use our computers in the same way that we know how to use our cars, and in both situations, we need people we trust to take care of these devices that are too complex to understand and service ourselves. I have complete confidence that Nabil and staff will take good care of me with integrity as well as expertise. Charles R. McCormick, MD

Went there looking to recover data on a locked up thumb drive that in my computer would not show…read moreup. He looked at and said it would be expensive to recover, about $119/ hr, could take 3 hrs+. I said it's probably not worth it though there was a lot of things there I didn't want to have to "rebuild". He advised me that there might be programs on the internet that could help and to look around. I found one and got Everything recovered, for only $98. and it did take 3 hrs. I respect his honesty rather than trying to "sell me a bill of goods". If anything else comes up I'll be sure to return.

I dropped my phone while I was leaving for work. I needed my phone for a conference call while I…read morewas driving to work. Joe repaired my shattered iPhone6 plus screen in 20 minutes while I waited in the store. Great, fast, reliable service. I definitely will return for any phone or computer issues. Erik Hasal

I am very sad to have to give this establishment a one star, because up until about a year ago,…read morethey were THE place to get your computer work done in the local area. I have been a loyal customer for them since they opened in 2012, and they were awesome... completely professional, stood behind their work, and when they said it would be done by a certain date, by God they were done by that date. But in the past year or so, I've had them work on my computer three times, and all three times I've had fairly large problems with their work. The first time, I needed my Steam account fixed, and after doing God knows what with my computer for a full month, they ended up completely formatting all of my hard drives and starting from scratch because they couldn't figure out what was wrong. But they didn't put anything back as it was, so I had to spend several hours reinstalling and putting everything back the way it was. As well, for some reason, they also undid the overclocking and other special changes needed for my computer. It fixed the problem, but... a full month, and they gave me back a blank computer. Gee... thanks. I could have formatted my hard drives myself, if that was all you were going to do, why did I pay you a couple hundred bucks to type "Format C:"? I wanted it fixed, not delete the entire damn thing! The second time, I asked them to physically clean my computer inside and out, fix some audio issues I was having with the new gear I'd purchased, and give me some estimates on some graphic card upgrades. They didn't clean the computer (I had to wait another hour after they called me to pick it up for them to clean it), the audio issues weren't fixed (I ended up having to hire someone else to do it), and apparently their idea of "estimates" was "Ummm... I don't know, what did you want to buy?" Great customer service there, eh? Now, finally, I just picked up my computer from them for the last time, and this is the final straw. I had to go out of state to Illinois for five days, so I gave my computer to them to overclock and speed up, do whatever they could to make it as efficient and fast as possible, fix an intermittent problem I was having where the computer would pause and freeze up for about 30 seconds or so before fixing itself, and physically clean it. They had five days to do it... I was assured it would take no more than two, so it would be ready when I got back. Well... First of all, they said they couldn't work on my computer while was in Illinois, because I had to bring in the computer's power cord. I've never had to bring in my power cords in the entire time I've been with Manteca Computer Services... in fact, the previous owner specifically requested we didn't. So according to them, they couldn't work on it until I brought in my power cord. What kind of computer shop doesn't have power cords? I've never even heard of that with any computer shop ever... it's the most basic thing to have! So the first five days... worthless. Well, still... they could clean it, right? Nope. I brought them the power cord when I got back from Illinois, and for the next week they had my computer. Never mind that they said it would take two days, they had it for a week. I picked up the computer... it was dirty. I asked if they had cleaned it, and the technician looked at me as if it was the first he'd heard of it. He checked the tag... sure enough, he was supposed to clean it. Well, I didn't have time to wait around for an hour, so I took the computer anyway. He said he couldn't fix the intermittent problem, but he'd overclocked the computer. I got back home, set it all back up, and checked to see if it had been overclocked (I know how to check it, I just don't know how to do it). It hadn't been touched. As well, my first hard drive had originally be partitioned into a C: and D: drive... for some reason, they had deleted the D: drive. Why? There was no reason whatsoever to even touch it, why was it gone? I fired up some programs, including some very graphic-heavy ones... zero difference in how it performed before. So what the hell did they do to my computer during the two weeks they had my computer, other than delete my D: drive which I didn't want them to do? So I take the computer back in, the owner tells me I'm at the front of the line, and they'll fix it immediately. Total lie. I called them two days later for an update, and they hadn't even looked at it yet. The technician had to ask me what was wrong with it... AGAIN! I took the computer back (by this point, I'm done with them), and at least this time it was clean. No overclocking, error still happening, D: drive still deleted. I basically paid them to break my computer. You used to be the best, MCS... get your shit together!

I have been with CCT for about 30 years. I have always had exceptional service! Never a problem!…read more The staff are all super friendly and helpful! I appreciate a Christian Business and they are the best and live up to their faith and commitments!