If you're looking for clean, professional AV and home installation work, Wire Guys--and especially…read moreRay--are an easy recommendation. From the first interaction, Ray stands out for his responsiveness and professionalism. After a quick call, he was able to come out the same day to assess the project, which immediately set the tone for a smooth experience. He takes the time to understand exactly what you want and then executes it with precision. The quality of the work is what really makes Wire Guys shine. Whether it's mounting a TV, installing a camera systems, installing a surround sound system, or setting up a full home alarm, everything is done with attention to detail. Wires are completely hidden, components are neatly organized (even tucked away in cabinets when possible), and the final result looks clean and polished--exactly what you'd hope for but rarely get. Another thing that stands out is how tidy Ray is while working. He cleans as he goes, so there's no mess left behind, which is a huge plus for any in-home project. Overall, the work is efficient, high-quality, and hassle-free. If you want a job done right the first time--with no visible wires and a clean finish--Wire Guys is definitely the company to call.

I work for a small non profit and a our IT guy recommended Wire Guys. We were completing a…read morerenovation project for our offices. All network wires needed to be done from scratch. Network wiring for 10 workspaces were done with 2 network ports in each station. We also upgraded our network rack which Wire Guys order for a very reasonable price. As for the technicians, all I can say is they were amazing. They were very professional, detailed oriented and on time. All of the work performed was done great and great quality. The technicians were friendly and accommodating to any request no questions ask. Our project was completed on time as planned and everything from the technical aspect of things were done great with no issues. We will definitely keep using Wire Guys for any work.

We walked in on a Saturday expecting we'd probably have to wait, but we were pleasantly surprised…read morethat it wasn't very busy and were assigned a representative right away. My phone battery had been dying quickly, so my fiancé and I wanted to see how much it would cost to trade in our phones for new ones. My fiancé had received an email offer to mail in our phones for a credit toward new phones. The representative explained that the offer typically isn't available in-store, but he spoke with his manager and was able to honor it for us. We ended up leaving with our new phones the same day! Afterward, we went across the street to pick up phone accessories like cases and screen protectors. Since the representative had offered to install everything for us if we came back, we returned and he was able to help us immediately again. He also recommended that we restore our phone backups at home because the store charges $30 per phone for that service, and it can take several hours. We decided to do it ourselves, and he was absolutely right--it took several hours. We were glad we saved the money and did it at home. The next day, we returned our old phones and the process was complete. I really appreciated how smooth and efficient everything was from start to finish. The customer service was excellent, and I'm loving my new iPhone 17 Pro Max!

Rude. Treat customers better especially when they try to buy something. Testing elderly people…read morebetter as well.

Frontier installed my new fiber modem in the garage. Obviously, this installation cut the speeds…read morein the house in half. Darren moved the modem into my family room and doubled the speed I was getting. He was responsive to my request, a pleasure to work with and fixed my speed problem at about half the price I had been quoted by another company. Can't say enough about how great the experience was

Darren was excellent! Got a few cat6 wires ran and new access points. Then I had him install a tv…read morewall box and mount my tv. His prices are fair and well worth it. Very professional and I would definitely hire Darren again for any networking projects.

Awesome service and great price... I would highly reccomend this company to someone who is looking…read morefor outstanding service!!

Brian, thank you so much for helping us out last Friday. You were right on target with what it…read morewould take to swap the line, and your timing was impeccable. We'll definitely be in contact with you for future projects. Toby Silva, I.T. Director Berkshire Hathaway HomeServices Drysdale Properties

Xfinity does not care about their customers and this store is just an amplification of that…read moreresounding message. We have had our payments on autopay for the last 10 years and then all of a sudden they told us the payment failed (and we owed fees and they might shut off our service) through text message! We immediately called our bank and there was no problem on our end. We tried to fix the issue online but kept getting pop up errors and then proceeded to spend over two hours in "chatting" online with customer service, only for them to tell us we would have to drive to a physical store to make a payment because they couldn't help us. We drove 20 minutes to this store and upon entry we saw 6 young employees sitting on their phones, except one who was helping a customer. One employee was so bored he was playing with a kendama, trying to catch and balance it on top of things. The employee who asked us what we needed immediately told us that the issue was probably because "their internet is down". Let that sink in. First of all, THEY ARE THE INTERNET! Second of all, if they go down so much that it becomes their employees default answer to everyone's issues, maybe they are in the wrong business. We explained the issue again and he tried looking up our account, only to tell us he was getting the same pop up as us and the people online and he could not fix the problem. We also tried to make a payment while we were there so that we at least didn't have to worry about that, but they told us they could not do that either and we would have to drive to a different city to a "corporate" store and maybe they could help us. We were so pleased and confident in their abilities that we immediately drove the 45 minutes to the next city and.... JUST KIDDING! We went home because it was obvious they did not care and couldn't help. After 2 hours on the phone, transfers from IT to Billing and more, and getting hung up on THREE different times by their customer service agents, I finally got someone named Phillip who actually seemed to comprehend basic English and maybe even care about his job a little. He told us that something went wrong with the payment and they could not fix it but to go to the store and try paying CASH to see if the issue ultimately resets. We returned to this store, made a cash payment and now have no idea what is going on with our account because we still cannot log in without a pop up. We are currently looking at switching to AT&T because going to a physical store to make a cash payment every month is 2025 is insanity.

Absolutely worst customer service.... You cannot reach a live person and when the technician came…read moreout after 3days of no service they finally confirmed it was an improper calibration (after climbing the pole ) and promised they would have it up and running today. NOPE AND NO WAY TO CONTACT ANYONE! I am having surgery tomorrow morning and did I mention we have a special needs son who relies on his IPad . DISAPPOINTING! Unfortunately I can't leave a zero star rating

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!

Our dental office experienced a power outage two days ago and lost all of our programming on our…read morephone system. It's an older system, so finding someone who will service it is pretty difficult. I found FYI Telecommunications on Yelp and all I can say is "WOW!" We could not be happier with their service. From the moment Rachel answered the phone, she was understanding, friendly, and QUICK to get us help. I called them Wednesday morning and by 12:30pm, Fred and Steve were at our office getting things going for us. They were also understanding, friendly, and QUICK in getting us up and running. We will be referring any of our colleagues to FYI Telecommunications and look forward to doing business with them in the future.

Wow! Super impressed! Our busy restaurant in El Dorado Hills, CA was having a phone problem and…read moreFred came to the rescue. He was extremely accommodating - rearranging his schedule to help us with our emergency. He was professional, was able to provide a certificate of insurance to our building management in an instant and best of all kept me informed throughout the repair (I was off site at the corporate office further north). I would highly recommend FYI Telecommunications if you need quality telecomm support.