1. Frontier Airlines

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Norfolk, VA

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Frontier Airlines

1.2 (10 reviews)

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4 years ago

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6 years ago

Don't be fooled by cheap airline tickets. Their services suck! Their customer service sucks! You get what you pay for.

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Southwest Airlines - Southwest Airlines

Southwest Airlines

2.9(50 reviews)
0.1 mi

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further ado let's begin!!!... Southwest Airlines has always been our go to airline because they had the two bags fly free deal, but recently that has ended so my feelings about flying different airlines has changed. We all like options right? Yes of course we do!. But overall I will keep my options open!.

This was my first time flying with Southwest & most likely my last time booking tickets with them…read more I travel pretty often with a little one & have been since he was a newborn. Southwest does not accommodate young travelers/families like other airlines. While they do offer boarding, it's after groups A & B. I'm also used to leaving a car seat at the gate for pickup as soon as we get off. As soon as we entered the plane, I asked the flight attendant if I was fine to leave my car seat there & they agreed. Southwest also has an open seating plan, meaning you don't have an assigned seat, you just pick one once you get in the plane. After we found seats & stowed out bag, they called out on the speaker of whose car seat was at the gate. I raised my hand & they were like why wasn't it checked. I said I confirmed several times it was good to go. I didn't appreciate being belittled by the lady (not sure of her name but she is at the desk in the picture. Had Southwest made their rules & policies about car seats clear, I would have properly followed them. This flight felt chaotic from the time we lined up to board until the plane took off. While I can appreciate the reasonably priced flights during the holiday time, the customer service & family friendly flights are just not what Southwest is about.

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Southwest Airlines
Southwest Airlines
Southwest Airlines

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Norfolk International Airport - Mothers room

Norfolk International Airport

3.3(611 reviews)
0.2 mi

Norfolk International Airport was a really pleasant airport to travel through. It's relatively…read moresmall compared with a lot of major airports, but I actually liked that because everything was easy to find and getting around was simple. The layout makes sense, signage is clear, and I never felt like I was walking forever just to find my gate or get where I needed to go. The airport was also very clean, organized, and surprisingly quiet. It didn't have the hectic or chaotic feeling you get at some larger airports. Everyone I interacted with was polite and friendly, and the overall atmosphere was relaxed. It may not be a huge airport with endless terminals and amenities, but for actually getting in, getting through security, and getting to your flight without a hassle, it does a very good job. Overall, a clean, comfortable, and well-run airport.

I like Norfolk International Airport! As Yelper Friend Carol says it's a medium-sized/smallish…read moreairport. It is the primary airport serving coastal Virginia and northeast North Carolina with scheduled air service provided by American, Breeze, Delta, Frontier, Southwest and United. When I lived in Virginia Beach, friends and loved ones would fly in/our of Norfolk International. Picking them up and dropping them off was always easy peasy! The airport was always clean, inviting, and had friendly staff top to bottom! My best friend visited from Birmingham and arrived on a Delta flight and we spent probably an hour or more posing in the airport taking photos! Same with my sweet Momma when she visited me for a week! We relaxed, I brought her flowers to meet her at the gate and it was painless to pick her up and to drop her back off, sadly, to say goodbye for her return flight to Huntsville, Alabama. There are two concourses, Concourse A and Concourse B. Concourse B was the concourse my sweet Momma and my dear best friend arrived at. I would recommend Norfolk International Airport for all your coastal Virginia and northeast North Carolina needs! Thanks, Norfolk International!

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Norfolk International Airport - New International Terminal

New International Terminal

Norfolk International Airport - Walkway to Garage at ORF

Walkway to Garage at ORF

Norfolk International Airport - Dropping my son to leave. First time to drive after hand surgery. Had to do most of it with left hand. But I wanted to go!!!

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Dropping my son to leave. First time to drive after hand surgery. Had to do most of it with left hand. But I wanted to go!!!

United Airlines

United Airlines

1.5(48 reviews)
0.1 mi

I had a decent experience. I caught my flight and made it to where I needed to go. I'd use this…read moreairline again.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further delay please let's begin!. This is my first time I booked a flight with United Airlines, and this was almost my last at the same time! Why you ask? Because: My wife and I arrived at the airport at least an hour and a half before our flight boards! We were standing in the checkout line at least an hour just to check our one suitcase in. It came to a point where they said it was too late to check in luggage, what? We were there for at least an hour in line, how can you say that? It's not our fault there was a delay in check in on their behalf... After more than an hour passed and one of the attendants ask who was traveling to Newark, about 10 or maybe more people shouted out! At this point my wife already headed towards the gate to advise them of the delay at check in! So they were able to radio each other about the people including myself that was waiting to check in with luggage!. Finally I get my luggage checked in and I sprint to TSA! ( Luckily I have TSA pre check so I was able to zip through and then sprint again to my boarding gate!. Let me say this is the first time that I have almost missed a flight and I have been flying as long as I can remember! Will I fly again with United Airlines you ask? Sure,but I hope this never happens to me or any other airline passenger ever again!!!...

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United Airlines - 6-6-22 at 0700

6-6-22 at 0700

United Airlines
United Airlines - Up in the clouds

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Up in the clouds

Allegiant Air

Allegiant Air

2.5(12 reviews)
0.1 mi

(7/27) First time flying Allegiant Air from ORF to JAX. I booked it because it was cheap, non-stop…read moreand a quick flight. The base price of my ticket was $50 but after choosing my seat & adding an overhead carry on bag, my total was $70. Not bad for a one way flight! 24 hours before my flight, I received the email notification to check in and download their app so I could have a digital boarding pass. The app is easy to navigate and runs smoothly. You can also change you seat and purchase carry on luggage or check in luggage for $18, oppose to $45 if you were to do it at the airport! The seats were comfy, spacious and the area was clean. Flight attendants were kind and very helpful, constantly asking if we needed anything to make our flight more enjoyable. We boarded & took off on time and landed earlier than planned. I would definitely recommend Allegiant Air for short non-stop flights! While they are a low budget airline, they get you to where you need to be without any hassle. *I really appreciated the fact that they warned us passengers before approaching turbulence. It was nice to expect it rather than being flown straight through it and freaking out. Tip: bring a hoodie or jacket because they keep the airplane really cold! I've flown a lot and this has got to be the coldest plane I've been on. I was freezing in my cardigan and jeans.

My first time flying... smooth coming and going!…read more I have been eyeing this Airline for over a year now. The price for roundtrip ticket from here to Florida was unbelievable. Too good to be true type of thing. Before I decided to give them a try, a friend of mine flew with them a few times and had a few hiccups, but the flight itself, no issues. I still wasn't convinced. It wasn't until March 2018 that I saw an opp that was too good to pass up. I decided to take a trip to Florida in February 2018. I started looking at prices for roundtrip tickets... $300 and above. But I came across a flight under $150... I was like no way!!! Well the price was right and I hopped on and brought a few others with me too! We arrived at check in at ORF... we arrived about 90 minutes before take off and the line was super long to check in our bags. I'd say we spent about 10 minutes in line. Well it was our turn and our luggage was 5 pounds over the limit. In my mind I freaked out... but the employee advised it's ok this time, but be mindful coming back to make sure you are under the limit. Whewww!!! Talk about a relief! So we checked in our bags with no worries. The flight didn't take off as scheduled but take off wasn't that much off of target. The flight staff was great. The young lady that manned the speaker... she was all the way live! She cracked jokes, spoke with a jovial voice... it was almost like, "what airline am I on again" - while she was comical, she definitely had my attention. The flight was smooth... no concerns at all. I'd like to think I'll fly with them again and again! I recommend you give them a try as well. You are required to pay for checked luggage as well as an oversized carry on. And snacks on the plane are provided at a cost. While the ticket prices are cheap, they will get their money back in charging for everything else. Snacks are allowed on the plane. Seating is comfy. And they do offer seating with extra legroom for a few dollars more. Have fun and enjoy life :)

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Allegiant Air
Allegiant Air
Allegiant Air

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Frontier Airlines - airlines - Updated October 2026

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