They have a brand new bus that has leather seats, and I'm all for it. Everything still remains the…read moresame: clean bathroom with hand sanitizer, no rowdy customers, and a clean bus!

Steven is the best driver he's considerate of his passengers he's always on time. I feel very safe…read morewith him behind the wheel. I try to ride on the days he drives. I know I'm not the only one that feels this way. Whoever does your Tuesday runs is awful the long wait time is absolutely ridiculous waiting over an hour is unacceptable. There's never an issue when Steven is on. My 4 star review is based his service as well as the affordability, comfortability, cleanliness of the bus.

I had a good experience with this bus company on Saturday. The buses even came more often than I…read morefigured they would. I needed to get from Virginia Beach to Newport News. The bus was the cheapest option and a nice lady gave me a 1-week pass at the first bus stop, so it didn't cost anything. It was a smooth ride. The middle seat in the back didn't get hot like some buses. It was loud though. The bus drivers were nice and didn't mind questions. They helped me find the right bus connection and stop. The people riding the bus were friendly and normal. It was a pleasant ride and I'd do it again. There are bike racks on the front of the bus, so they might come in handy. Until there is a way to go from Norfolk to Hampton as a pedestrian this is one of your few options.

Of course I was left at the bus stop again because the bus drivers are not paying attention to the…read morepeople standing at the stop or they can't see or they're too busy talking running their mouth. Stop Granby and 38th smh Pembroke 10:40 But I see them leave people all the time and not give courtesy to others when they are lost. I watched a driver tell a man he can get off by 711 and Mt Trashmore and then left him and let him off at the next stop a mile and a half away smh. There's no accountability for drivers it's just a voicemail.

Professional and courteous showed up for on time. Took the shortest route. I was rushing and forgot…read moremy cell phone. Driver asked me what time my flight was after I told him he said we had enough time to got back for my phone and still make my flight on time which we did. Great job.

I called ahead to get a ride to the train station in Norfolk a day ahead of time. Recieved a…read moreconfirmation code. Waited for the cab & when calling to inquire why my ride wasn't there, the automated system said they were searching for a driver & couldn't give me a wait time. Luckily a friend was able to take me where I needed to be but was very disappointed in this service. I gave 1 star because in the past I've used this company with great results. But when your needing to be somewhere at a certain time, service is unreliable.

I rode the Elizabeth River Ferry from Chesapeake to the Water District in Norfolk. It was February…read moreso it was chilly and windy but sunny and beautiful. We rode up top on the way over and sat inside on the way back. The cost was $2 round trip and we found free street parking in Chesapeake. There was a sign posted advising customers to wait to walk down the ramp until everyone got off the boat. I handed my ticket to someone just inside the boat. They scanned it and gave it back to me as it's needed for your return trip. We walked upstairs and enjoyed the sites of the bay as we traveled across the water.

Such a great mode of transportation between Waterside in Norfolk and Old Towne Portsmouth. People…read morein Virginia Beach need to take advantage and check out Old Towne. The ferry is CASH EXACT CHANGE ONLY. $2 each way and worth it. Runs on time and often. I don't remember the exact schedule. We had a beautiful day and you can sit in the sun or stay out of the sun. Great views and just a very relaxing ride on a paddle wheel ferry. You can also bring your bike. Highly recommend for locals and tourists.

Terrible service, rude driver/owner. Seems rude to women specially. Maybe only use him if you're a…read moreman and you might have a good experience.

Best taxi service for any need. Took 51 Cab from VB to Carnival Cruise Port on a Saturday morning…read morein July. Cab arrived five minutes early, we were ready. Smooth drive to Norfolk. Driver knew the area and a secret drop off spot only a local would know. Worth every penny.

Very good Transportation!!!! The Norfolk Library hosted a silent read ride, you read and enjoy the…read moresites, learn where the train takes you (Norfolk University, Downtown Norfolk, Tides Harbor Park Baseball Stadium, etc.) There were about 9 stops, I rode the entire route which was was approximately 1 1/2 hrs ride.

We have tried the light rail from this location several times now. We were so impressed the first…read moretime we went that I can't believe more people don't use this public transportation. It's so cheap yet so clean and convenient to park at. The only downfall is that I wish it went further in both directions. I was also disappointed that at around midnight they don't go all the way back to Newtown Road. However, it is so fast and convenient that I will ride it regardless. It saves on parking garages and the hassle of driving through the city. Highly recommend!

This is a long review. Scroll down to last paragraph for the TLDR version…read more I live on the edge of Virginia Beach and traveled from Norfolk to NYC, round trip. The fare now is $45 one way, $90 round trip. Upon entering the bus, it smelled mildly of urine, despite me sitting up front and of weed from another passenger who had gotten on. The bus was older and the shocks had cleared given up the ghost years ago. Because this is a Chinese line, this company caters to Chinese speakers or people looking for a cheap and reliable way to get back and forth. Customer service and cleanliness are not high on the company's priority list. There is a bathroom on the bus and it may or may not be clean or have toilet paper. I recommend you either bring you own supplies or use the bathroom in the depot before leaving. Get here 30 minutes early as you'll want to make sure you're on the bus first to get a seat or if you're traveling with someone and want to sit in the seats your assigned. Otherwise, the company does not enforce the rules. And riders are either ignorant or just don't care. It's a free for all with seats and this type of clientale is neither understanding, considerate or stable. Don't expect the company or other passangers to be accommodating; but the good news is no one will bother you if you leave them alone. Friendly reminder: print out the tickets before hand. There is a $1 charge if the depot has to print for you. There are chargers and usually free WiFi but don't rely to on the latter every time. Every bus is different. The seats are small and the arm handles arent adjustable. Be prepared to be uncomfortable if you are larger (either tall or heavy set). Bring the neck pillow, you'll want it for a decent night's sleep if traveling at night. This is a barebones ride but thankfully the driver will outpace the GPS, usually. My trip from Norfork to NYC arrived an hour early. I took the midnight trip leaving at 12:35am; we stopped once in Maryland to pick up a passenger and we still arrived an hour early, at 6:25am. No traffic and the driver sped. (The New York stop is 59 Canal Street, nearest metro is F Line). The trip back to Norfolk from NYC was similar. I took a mid afternoon bus and even stopping once for a 15 minute bathroom/food break, we made it in under 7 hours. (I also traveled on early Saturday morning, returning Sunday afternoon. Keep in mind, if you take a midnight trip, the bus will not stop for food, only pick ups. Day trips there is 1 stop for food/restroom usually at a gas station. There may be passenger stops). Should you use this service, set expectations extremely low. I would also try not eating or drinking in excess to avoid having to use the restrooms on the bus. Bring light snacks if necessary. There are also some snacks available for a nominal purchase in both depos. If you're sensitive to smells, motion sickness or need structure and reliability, do not book this company. This service is best for those who are flexible, value economy and can fend for themselves, ie be an asshole if necessary. As for traveling with children, it can be done and many people do. I have no recommendations either way. Only you know what your child can handle AND what you as their parent can deal with yourself. I sat by kids both times and they were well behaved. But I like kids and have children myself. I do think you should consider hygiene and prepare in advance in terms of hand washing, food, entertainment and bathroom breaks. Very young children may be ok. The bathroom is incredibly small, I would not count on changing a diaper there (but I've seen moms and dads do the miraculously when pushed to the brink of despair. However you would have enough space to do it if you had both seats to yourself on one side of the aisle). 2 stars solid. One for being cheap, the other for being expedient. Lost one star for not enforcing order on the bus, one star for being unreliably clean and the last one for unreliable customer service/services offered on the bus. There are other lines that are $10-20 cheaper and I would recommend those lines to unseasoned travelers or travelers needed and expecting higher accommodations.

This was an adventure for sure. First of all, on the basis of price, it is hard to beat $35 from…read moreNYC to Norfolk for a daytime run. Secondly, make sure your expectations are reasonable; then you should be ok. I would do it all over again because it was so fast and cheap. The skinny...the 9:30 bus to Norfolk left at 9:20. Yes, it left ten minutes early, and fortunately, I had arrived twenty minutes early. This meant that the first fifteen minutes of our trip consisted of the driver crawling around the side streets of Chinatown while some unlucky passengers caught up to the bus and were allowed to board. It was only fair. We made one stop for ten minutes the entire seven hours, and that was somewhere in New Jersey. Nearly everyone seemed to know the routine and disembarked to use a clean bathroom. I was seated near the front of the bus, and was unsure whether the bus bathroom was closed or it was just that passengers were highly discouraged from using it during the journey. (I heard both versions during the trip.) I chose to "hold it." Yes, it was an older bus and not the cleanest one I have ever been on, but it rapidly took me from A to B, and that is all that really mattered to me. We arrived in Norfolk ahead of schedule at 4:20 PM, and it was all good. I would not hesitate to go with New Everyday in the future.

Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!

!!!! PERMANENTLY CLOSED !!!!!!!…read more This bus terminal no longer exist. It still pulls up on maps but it is simply an abandoned building. The only greyhound bus stop is at the Amtrak train station. Beware buses leave whenever they feel like it, they don't always stick to the schedule. They come late and leave early and will NOT notify of any delays or changes to the schedule. It's best to be there 1 1/2 hrs early. The Norfolk station is adjacent to the harbor park station, in the vicinity of the baseball stadium. 280 Park Ave Norfolk,Va 23510

I give this place a one star if I could give it less I would. I had the absolute most horrible…read moreexperience today with them the day before my birthday trying to travel to my family, I will never use them again. I have never been so livid about the way a company handled a situation. First and foremost you need to change your address for the Norfolk location on the internet it hasn't been that address for months now you haven't changed it I went to the wrong stop and because of that I miss my bus. I lost a ton of money traveling from Hampton to Norfolk by Lyft I lost the money on my ticket you offered no help no refund no anything absolutely despicable business practice