Our adult son who has an intellectual disability works at the Naval Air Station. I can trust Alba…read moreto get him to his job on base. Alba always comes in adequate time for our son to be at work on time. We are very appreciative of the drivers' kindness and friendliness. Cars are clean and beautifully maintained. I highly recommend Alba Taxi.

Whenever I need a cab/taxi I have always called Alba Taxi and they are very nice people, and they…read morealways get you to your destination on time. Highly Recommended

Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!

I finally had my first rideshare experience with Uber a few weeks ago, I won't hesitate to use the…read moreservice again should the need arise. I dropped off my car for some service and needed a ride home to pick up my truck so I brought up the Uber app on my phone and requested a ride. Getting a ride through the app was quick and easy, I only had to wait about five minutes for the driver to arrive at my location. The car was clean and comfortable, the driver was very polite, friendly and professional. We engaged in pleasant conversation throughout the short trip. I have used taxi cab services in the past but after my experience with Uber I think it will be my first option going forward. I am happy to have their service as a transportation option.

I'm using Uber more often when traveling and find they are dependable and safe. After picking up my…read morebags in Norfolk I had a short walk outside of baggage claim to the taxi/share ride area. The app worked with no issues and provided the necessary information of pricing, arrival time and car details with tag number. I really like the fact it's a flat fee as opposed to a taxi. I have used Uber out of Norfolk over half dozen times. I have also have pre ordered my driver the night before and that worked flawlessly. Not all rides have been four stars, but I will average with some three stars. I can't say I've ever had a ride that warrants a full 5. My recent out of Norfolk International to Home worked very well. The car was clean, the driver was nice and no hitches. The price was around $2 cheaper than my normal taxi fee. I tipped off the app. I have used both Lyft and Uber with similar good results. I'm using Uber more now since my status has better pricing. I would recommend Uber in Norfolk.

Fabulous service. My taxi arrived promptly at the Norfolk airport with less than 1 day notice. They…read moreasked for my flight info in advance. He knew back roads to avoid traffic in the airport area. Very friendly service! Highly recommend if you are going across the bridge.

This cab service is reliable and can be flexible to accommodate any personal situation. When I had…read morea car issue and desperately needed transportation, Tim was on the scene and got me where I needed to be. Also followed up by sending me an item I left behind in his cab.

Great service. Booked the night before for a 6am pickup. Debbie showed up 5 min early in a SUV,…read moremaking the trip easy. I already booked my next ride.

Debbie has saved me several times when Uber didn't show up, getting me from Virginia Beach to ORF…read morein time for my flights. Great person, great service! I won't even bother trying to book an Uber in advance again.

Male Driver drinks and will overcharge you for the trip. I will never forget my experience from…read moreChesapeake to Virginia Beach. Three trips going to the same place cost me $300 in one night. I didn't know these people but the guy I just met knew the driver who was the owner of the company. I never rode with them again.

If i could give them negative stars i would. Wife is always drunk in the backseat of the car. They…read morecharge your card before you even take a ride. I have had rides confirmed and then cancelled. This is a totally unprofessional business. DO NOT USE THIS COMPANY

Can't give it zero stars. Had an agreement for Vontrell to pick me up at ORF this past Friday…read more(9/20/24). When I called him to advise I was delayed he told he he could no longer pick me up as he had a fare to Maryland. What , no other driver? And when did you know about the Maryland fare? Had I been informed I could have made other arrangements instead I was stuck at the airport for hours (after midnight) trying to arrange a ride. I would not trust this driver nor the company.

Awesome company for anybody's transportation needs.. the driver, Vontrell, provided transportation…read moreto myself and my disabled girlfriend to a recent concert event at the amphitheater, picked us up early, dropped us off in a timely manner, then provided transportation home after the show as well, couldn't have asked for a friendlier and humorous Gentleman.......FIVE STARS TO AGAPE.

I was charged for an airport run on 3/31/23. I was charged…read moreagain for the same trip on 4/6/23. I called, sent copies of the receipts and was told it would be 7-9 days before the reversal appeared on my account. That time has passed and they will not respond to emails or phone calls. Do not use this service.

They could honor their reservations! I almost missed my early morning flight when their driver was…read more20 minutes late! THEN they charged my card AND convinced my credit card company that the charge was valid because I didn't follow their cancellation procedure. I WAS LATE FOR A PLANE! I didn't have time to cancel a ride I never got!

This business amazing. Took group from Newport News to Norfolk Airport and met us a week later for…read morereturn trip home. Great service. Driver was in contact with me before we got our luggage.

Have used them several times. Great service, vehicles and staff. Always on time (mostly a little…read moreearly!). They communicate well. Highest recommendation!

Wish I had read these reviews prior to booking. All the negative feedback is spot on…read more Roberto called me back the morning after I had spoken to him but "he was too busy at the moment" to book my ride. Should have known based on that experience. Calls me, confirms my ride for 4 people from a restaurant to the Va Beach Ampitheatre and then a pickup after the show to our Airbnb. Paul was assigned to pick us up at 6:15. We pop out of the restaurant on time, no car and I text him and he says oh sorry I had a flat tire. Really? 12 hours before I had a confirmation...wouldn't one think if that truly happened that another car would be called in? Reached out to Roberto who said don't communicate with me any more. In reflection, based on the crazy driving reports on these reviews I am lucky Paul didn't show. Do yourself a favor, please avoid this company at all costs. Anyone who operates in such a manner should be out of business.

Was there for me in a pinch for a last minute pick-up from Oceana. Nothing special, but has…read moremilitary base access and gets the job done.