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    Hampton Roads Transit

    2.7 (7 reviews)

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    Greyhound Bus Lines

    Greyhound Bus Lines

    1.4
    (5 reviews)
    1.6 mi

    I Googled "Greyhound bus station counter open near me" and this one came up. Went there and asked…read morerandom employee do y'all sell Greyhound bus tickets? She said no It's a bus hub for Hampton city transit buses. What a waste of my time, since moving to VA from NY they seem stupid and waaay behind the times! As if they're back in colonial days SMH

    First this was my first-time using Greyhound and It will be my last. If I could give them a zero I…read morewould. My sister and I had a special event to attend November 4. I had booked our trip to Wilmington DE with Greyhound a few weeks in advance. My scheduled departure time was November 4 at 11:55 am from the Hampton Road bus stop. While in route I got a email stating the bus was late and would not arrive until 12:20, that was ok not too bad. Our scheduled arrival was for 6:20pm. Once we reached the Hampton Road station it was not even open, so we had to wait outside until the bus was to show up. Finally, when the bus arrived the driver stated his shift was over and a new driver was supposed to be taking over. There was no driver at the station, so the driver had to call his office to find out where was the driver and they were not even aware that driver wasn't there. We are there just waiting while they try to find out what's going on. It's almost 1pm now and still no driver. Finally, they discover the driver was a no show and they had to find a replacement driver. We were informed it would take a few hours for a new driver. Luckily, I was able to book a trip with Amtrak but had to use money I really did not have. (side note that trip was delayed also but I did get to my destination, but we were late). I learned that they had to call in a driver who was in Raleigh NC and my original bus did not leave until 8pm. Unfortunately, I had to use my return trip to get back home and guess what that bus was 2 hours late. I have been trying to call Greyhound for any type of compensation or refund and when I talk to anyone, they say it has to go through the website account through emails. I have sent emails and all they say is I can't get any refunds. Never again will I use this company.

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    GoodYear Bus Tour Inc

    GoodYear Bus Tour Inc

    1.8
    (9 reviews)
    9.2 mi

    Do not use this bus service! The busses are dirty, they make way too many stops to pick up…read morepassengers, adding to travel time and they do not have great service. The first and last time that I used this bus it had gum and food all over the floors. The bus arrived an hour behind schedule and did not even have wifi or outlets. The driver communicated poorly to passengers, not informing us how many stops we were going to make or even when we were going to stop at a rest stop. They may have inexpensive prices but that just goes to show you get what you pay for.

    The worst experience ever! I went to NY Saturday morning 12:00 am just to do quick business came…read moreback to VA the same day at 10:00 pm the same driver from the morning going to New York. When we arrived at Chesapeake Bay Bridge the driver was falling asleep and the bus was swerving everybody was scared and tried to talked to him but he doesn't speak English a guy asked me to talk to him coz he thought I was Chinese but I'm not, what I did is tell him to stop and explain by hand gesture that he was swerving and needs to take a break. But instead he got mad at me and said he was fine and he's been driving a bus for 20 years!!!! His reason is irrelevant it doesn't go by experience but by how much he took rest before he drove the bus that day!!!! He told me not to ride Goodyear bus again! Omg I won't anymore even if it's FREE!!!!!! If u guys love your life stay away from this company they're untrained, unprofessional, very rude and very bad service go pay a little more extra at other bus company but at least you will be much more safer.

    Hampton Roads Transit - publictransport - Updated July 2026

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