Full disclosure, I've known Cory and Shellee, the Owners for years, long before they were travel…read moreagents. I think the travelling circus that my wedding and honeymoon became may have planted the "We can do this better" seed in their minds. And they do it far better than the all online, nothing worked as planned wedding/honeymoon I did back then.
I had been leery of going on cruises, because after numerous 7-11 month long trips on Navy boats, and a couple years working offshore oil, the last thing on earth I wanted to do was get on another bleepin boat. Abby wanted to go on a cruise. She hates flying. I finally said OK, we'll try this.
But then, work, reserves, job change, reserves, laid off, new job cross country moves (TWICE!) sick parents, hurricane damage to parent's house, etc basically kept happening.
That said, Cory knew I needed to go on a vacation, since I hadn't had a non working vacation in five years and that my wife wanted to go swim with dolphins, and go on a cruise.
We were talking about me going to Florida to go fix things at my parents house (working vacation strikes again) and basically planning things around my wife's work schedule. Cory said he knows of a cruise that would said out of Port Canaveral in Florida, I was already going to be there having driven down to work on my parents house, and would work time wise with Abby's job and meetings she had to be back for.
About two hours later I get an email from Cory as I'm watching the football game and the price was far better than anything I could get on my own. So the next day I go over to Cory's office (this can be done online or on the phone, but it's about a block away so I just went over) and then we go through everything, plus as someone who has cruised a lot, he had lots of "pro tips" that made the cruise even better. I may have drunk texted him going "BOOK IT" but he waited until I wasn't a six pack of IPA into the Patriots game to make sure.
People may ask "why do you use/pay a travel agent, the internet lets you do it yourself, etc"
News flash. You are paying a travel agent even if you use Orbitz, company's website, anywhere. You just don't see/talk to them. They also don't tell you things like "do the dolphins in Freeport, it's cheaper, and there are things other than Dolphins you probably want to do in Nassau"
I also didn't guess about what was a good cabin, should I get X Y or Z, whatever. Cory handled all that, and explained it all. And saved me a boat load of money over what I would have spent booking it myself.
All the work I did was basically looking over the basics, and giving Cory my payment. That was it. I left his office with boarding passes, bag tags, everything I needed.
Once we got on vacation, the cruise line had to change the itinerary due to a bad storm. Cory tracked that, updated my Dolphin shore excursion, and sent me the information. I didn't have to call anyone or do anything. I literally got a text/fb/email all pop on my phone going "Dolphins are now 10:30 on the new day in Freeport, it's all handled"
And Abby got to swim with the Dolphins.
We're going on a cruise again, the only question is where.
We will be using Chicks Beach Travel for all our travel needs.
They do more than cruises.