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Frontier Airlines

1.3 (45 reviews)

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Christina A.

One of the poorest/low grade airlines to fly that charges regular price. Did not know this as this was my first experience flying with them!!! Flight was supposed to depart at 7:08pm so I arrived at 4:30pm. So happens a thunder storm appears and the flight departure was rescheduled several times until the storm passed. The plane landed in Philly as the storm passed and headed up to NJ. Once the plane arrived, the passengers un-boarded , the crew got on and everyone lined up to get on. A crew member came on the intercom and said we are being delayed until further notice due to one of the crew member running late and hasn't showed up yet...it's now 1am (the next day)...Never again. This is the same airlines that just duck taped a passenger to his seat for being unruly. Several complaints on the net about this airlines about lateness and cancellations...wish I knew beforehand!!! See picture of all the cancellation emails received.

Sleeping on the filthy floor while many noises interrupted. This is a six-year-old's first flight. He was not the only child either!!
Dusty R.

I had the worst flight in my 56 year old life of flying on Frontier. Last night I slept in the airport--with my 6 year old son. It was a new low in air transportation. A 2:41 pm flight was delayed, then delayed then delayed again--and again... and then at 1:15 am we were told that the flight would take off at 6 am. There were no options, no assistance, no customer service, no kindness. And then, at 6 am, the flight was delayed again! Finally at 7 am it took off... wow. Really pitiful. Some of it was mechanical troubles, some weather, and some related to workers and their schedules. But underneath it all, Frontier has no heart. No customer service. No ability to react to issues that will naturally arise. Everyone was miserable, including my son, on his first flight. What a let down. Zero stars.

Ado

Wowowowsubziee!! Frontier man, what an airline, My child, alyssa, lovveddd the animal decals!!! service was amazing. While other airlines, give you 4 pretzels, frontier gave us 5!!! in our pretzel bag. My flight to Pyongyang was awesomeee!! Thank you For the amazing trip, Hope to see matthew the moose was so cuteeee!!! Ty again!!

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Air Premia

Air Premia

3.2(19 reviews)
0.9 mi

*Call main assistance (Toll Free) phone number is 1:~ (8 8 8) \\559\\1630 available anytime (day or…read morenight). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

To talk 24/7 (toll-free number)+1-(888)-889-71.o3 For All Airlines' phone number to speak with a…read moreperson is, which is available 24 hours a day As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again!!

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Air Premia
Air Premia
Air Premia

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JetBlue - comfortable modern planes.

JetBlue

2.2(160 reviews)
0.5 mi

I've been flying every couple of months on JetBlue and I still really like them…read more Once on board you can control what you watch or listen to. I love using the app to book my flights, get my seat assignment and decide what level I want to pay for when it comes to my ticket. The staff is always very friendly, especially when you're on board. When you fly JetBlue you get free movies, free TV, free music, free Wi-Fi, a free nonalcoholic drink,and snack. .. They are serving alcohol again, and there is a charge and you must use a credit card whether you purchase food, drinks, earphones, blankets, pillows etc. You don't get all the riffraff like when you fly Spirit Airlines. Passengers are normally very quiet and they know how to handle their children so they're not unruly. I love that they board people very quickly and if there's no backup at Newark, you can get out immediately. Sometimes there's an occasional delay but that problem has to do with Newark Airport and not having enough Air Traffic Controllers and too many planes departing and arriving. Sometimes the pilot can make up time in the air. I also love that JetBlue is in the new terminal A and not terminal C, which is the international terminal and a pain in the neck to get in and out of. Now JetBlue and United have joined forces together. Hopefully for the better. Only time will tell.

Abandoned at the wrong airport with zero support…read more JetBlue's motto of "bringing humanity back to travel" is a joke. On January 18th, my family of four (including two children) was left stranded at the airport for over four hours with zero communication, zero transparency, and ultimately, zero way home. ​After a massive delay, JetBlue dropped us at a different airport than our ticketed destination. Instead of providing the ground transportation or the assistance required, they essentially abandoned us. We were forced to pay for our own Uber just to get home after being ignored by staff for hours. ​To make matters worse, their "customer service" is a ghost town. I waited on hold for an eternity, requested a callback, and when they finally called--they hung up on me. ​They have lost a loyal family of customers. If you value your time, your money, or your safety, do not fly JetBlue. They will leave you stranded and expect you to figure it out yourself. ​Booking Ref: AZPQSW Date of Incident: Jan 18, 2026

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JetBlue
JetBlue - Svbbsgeba

Svbbsgeba

JetBlue - Terminal A

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Terminal A

American Airlines

American Airlines

1.7(142 reviews)
0.3 mi

Absolutely love AA... Don't always have the best experience, but I do fly weekly and have flown…read morenearly all domestic (and many int'l) brands throughout my many years and AA overall is my selection. Quite tired of all the negative reviews, mostly from inexperience, non-business travels who are very inflexible and/or have no clue how to schedule connecting flights or ow to properly pack or what to expect when utilizing air travel, which are 99% of the 1 or 2 star reviews for most any airline, especially the extremely large ones like AA. My experience isn't inline with these negative reviews and I use AA weekly. 95% of the experience is very positive, mostly ontime, comfy, and professional. Highly recommend AA!

American Airlines Newark check-in staff this morning around 4:15 AM were extremely rude and…read moreunprofessional. The entire customer service experience was nasty from the beginning. What really bothered me was seeing a Spanish-speaking passenger struggle because he didn't speak much English, and the staff showed little patience or professionalism. It honestly came across as dismissive and discriminatory instead of helpful. To make matters worse, the flight attendants were not pleasant either and carried attitude throughout the flight. I'm currently connecting in Dallas and hoping the next flight experience is completely different because so far this has been unacceptable customer service. Do better, American Airlines. Side note I wish I could give zero stars.

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American Airlines
American Airlines
American Airlines

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United Airlines

United Airlines

2.2(67 reviews)
0.3 mi

United Airlines operates its main 'customer service' telephone number (877) 982-2011. This…read more(toll-free) line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related support services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

**For immediate assistance with United Airlines, call their (U.S) toll-free support line at…read more+1-877-982-2011, available 24/7 for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related customer service support. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

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United Airlines
United Airlines
United Airlines - United Premier Access entrance

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United Premier Access entrance

JetBlue Airways

JetBlue Airways

4.2(57 reviews)
17.0 miLaGuardia Airport

**Need for 24/7 quick assistance, *call Airlines at* +1 (888) 5.11-20.90 *phone number. They can…read morehelp with booking management customer support, flight changes, and flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

**Call main assistance** (Toll Free) phone number is +1-88'8-738-0,699*OR+1-844-3o0-o0'12 available…read moreanytime (day or night). As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

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JetBlue Airways
JetBlue Airways
JetBlue Airways

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Air France

Air France

3.9(37 reviews)
0.1 mi

*Call main assistance (Toll Free) phone number is 1(8 66)|231|40.32 available anytime (day or…read morenight). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

To Speak with live Human at Air France Airlines call 1-877-982-2011 for '24/7 customer service'…read moreassistance with new bookings, flight changes, and cancellations. This line is available to connect with a live agent anytime, including for urgent issues. General customer support options can also be explored through their website. As an Emerald member with the one-world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain The most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gave me another number to call. I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. We called Detroit back, another person answered and gave me the information I was asking to begin with. Not done yet. I finally checked in and got on the plane. The plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and the bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian agAIN

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Air France
Air France
Air France

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Newark Liberty International Airport - EWR - Lower lobby

Newark Liberty International Airport - EWR

2.4(3.4k reviews)
0.3 mi

I was in New York City for work and needed to catch the latest nonstop flight possible to Orlando…read moreso I could make it in time for race bib pickup Thursday morning at the ESPN Wide World of Sports Complex for the 2026 RunDisney Springtime Surprise Weekend. Looking at airport options in the NYC area, there was JFK, LaGuardia, and EWR. I've never flown out of EWR before, and saw that it had the latest flight leaving NYC at 9:00 P.M EST. This was helpful since I had to leave the office at around 5:30, and needed time to get out of the Financial District in NYC on a Wednesday evening. I booked a nonstop on JetBlue out of Newark, and thankfully the whole airport experience ended up being pretty smooth. The airport itself was much nicer than I expected, especially for such a busy New York area airport. The terminal felt modern, clean, and fairly easy to navigate in the terminal that I was at for the Jetblue flight. There were plenty of food options, seating areas, and charging spots! Flying out of Jetblue from EWR was wonderful. Getting to the terminal and gate wasn't too difficult. The boarding was well organized and there was plenty of open seats on the plane at that flight time. It also arrived a few minutes early into Orlando! Newark Liberty was a good airport experience for a first visit. I only tried [2] different food options though before boarding my flight. It was a quick experience, but I would consider flying out of EWR again for another nonstop flight.

I recently flew into Newark Liberty International airport through United Airlines . Now being from…read moreupstate I have never flown into this airport . What do they say first impressions matter . Well that is absolutely correct. While walking through the terminal everything was clean and modern . I even asked an employee for directions and they walked me to my destination . I have been to many airports and this was clean modern well organized . I look forward to pass through again .

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Newark Liberty International Airport - EWR - Going downstairs to Baggage Claim

Going downstairs to Baggage Claim

Newark Liberty International Airport - EWR - Global Bazaar food court

Global Bazaar food court

Newark Liberty International Airport - EWR - Departure Area Drop Off

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Departure Area Drop Off

Frontier Airlines - airlines - Updated May 2026

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