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    Japan Airlines

    4.1 (20 reviews)

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    Loved these snacks
    Teresa S.

    This was my time using Japan Airlines out of JFK and it was a very pleaseant and uneventful experience. Well the only reason I am not giving 5 stars is because I always have difficulty accessing their website. This caused me not to be able to request a window seat, ok and me waiting to the last minute to try and request it had something to do with it too, lol. Nevertheless, to my dismay the flight was full and I was in the middle seat for both flights traveling to my destination for over 20 hours, ugggggghhhh... Thankfully on the return flight home I was able to get two aisle seats. Surprisingly, my middle seat adventure wasnt too bad. Thankfully the seats were roomy, the leg room was bigger than I expected (still having flashbacks of Hawaiian airlines tight ass seat space, but I digress). Customer service was amazing, the airline staff kept smiles on their faces. The food, drinks and snacks flowed regularly, woo hoo. I lovvved those rice crackers and always requested more than 1 and they obliged with a smile. There was plenty of entertainment to keep you busy via your personal TV screens with music, movies, news or games. Now if you pay a bit more well A LOT more than what I did you can enjoy more luxury seating in first class with the seats that recline with leg rest as if you're in bed. Ahhhh one of these days, I will treat myself. :-) I would definitely fly with Japan Airlines again and again.

    JAL executive lounge
    Jewel Y.

    Bad news: Cathay called me super early in the morning (5:30am!) to inform me that my flight to Tokyo has been canceled due to the engine problem. Great news: Now I get to fly with Japan Airline, one of my favorite airlines!!Talk about blessing in disguise!! Woohooo!!! What I love most about JAL is its meticulous and gracious service from the ticket counter all the way to the cabin. I've flown with many different airlines in my life but JAL always impresses me most with its outstanding quality customer service.It's truly refreshing to be treated so politely and attentively and there's none of those attitude and aggression much too familiar to New Yorkers. Although I prefer Cathay's 45° cubicle seat layout which provides more privacy, the JAL business seat is quite comfortable especially in bed positions. With a down-filled duvet and pillow, I was totally relaxed and fell asleep instantly. Each seat comes equipped with a decent size multifunctional TV, but Cathay has a bigger awesome screen and big DJ headphones that are beyond compare. However, JAL always gets the priority baggage right unlike Cathay, and has the cleanest bathroom! Now, the most important category..... FOOD!!! JAL's inflight meal rocks!!! It's the BEST!!! Just see my photos, they speak for themselves. They are not only beautifully presented, but also sensational!! Make sure you choose Japanese style meal, it's so worth it, trust me!!! The vanilla mousse was EXCELLENT, it melted in my mouth ...mmmmm!!! Jewel-approved!!! JAL offers vast selection of food choices as well as good wines & champagnes and on-demand second meal service is welcome too. I completely pigged out more than I should, and kept going to the snack bar for more new snacks. Check out the chocolate truffles if they are available..... sooo good!!!! Another FTR!! Yay!!! Hehehe!!!

    June S.

    One of the best flight experience ever! The staff is very nice, helpful, and polite. We flew from NYC to Tokyo in Premium Economy, and the service was excellent. We enjoyed the lounge at the airport as well. The quality of their food is much better than most others as well, especially after I used mostly Continental/United in the last several years, flying with JAL made it feel like I was a royalty. In comparison, JAL flight attendants were super sweet, the drinks (both alcohol and non-alcohol) were free, and tasty food and snacks, also free. It made our long flight to and from Japan very enjoyable!

    Rocky C.

    Went on business trip from JFK to PVG connect at NRT, on Japan Airlines business class. The service was excellent from the moment you enter the plane. The business class airfare was the cheapest compre to CI, BR, KE and OZ... And the food was also very good (for in-flight meal). At anytime, you can order drinks, food and snacks from an remote control. I definitely recommend JAL Business Class for people looking for comfort, relaxing and good meal.

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    8 years ago

    WORST AIRLINE EVER. Customer service is rude AF even after putting you on hold for 1.5 hours.

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    Ask the Community - Japan Airlines

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    **FOR 24/7 help** call 888-797-5𝙾16** to reach customer support. They can help with booking management, flight changes, and other travel-related needs.

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    Review Highlights - Japan Airlines

    Also, you'll find that JAL Dreamliners are pretty warm inside - don't need to swaddle yourself in a blanket.

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    Norse Atlantic Airways

    Norse Atlantic Airways

    2.5(91 reviews)
    0.2 miJFK Airport

    The official main 24/7 "customer service number" for **Norse Atlantic Airways** is 1 (888)…read more669-0167™ or +1 (888) 305-48.03™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Convenient Booking & Organized Travel Planning** The travel arrangements were completed through a booking process that was efficient, straightforward, and easy to navigate. Flight schedules, fare options, and seating preferences were displayed in a structured format, allowing every detail to be reviewed with confidence. The additional benefits of business class were presented clearly, making the premium selection feel both practical and worthwhile. Once the reservation was confirmed, the itinerary was delivered immediately, providing a complete overview of the upcoming journey. **Efficient Airport Procedures & Premium Ground Support** The airport experience was marked by speed and convenience from the moment of arrival. Dedicated check-in facilities reduced waiting time considerably, while priority security access ensured a smooth progression through airport formalities. Lounge access offered a comfortable environment to relax, refresh, or prepare for the flight in a peaceful setting. Boarding was conducted in an organized manner, allowing passengers to enter the aircraft without unnecessary delays or congestion. **Refined Cabin Experience & Personalized Service** Inside the aircraft, the cabin offered a welcoming atmosphere designed for both comfort and privacy. The spacious seating made it easy to unwind, work efficiently, or enjoy uninterrupted rest throughout the journey. Every area of the cabin remained clean, quiet, and meticulously maintained, creating an environment that felt consistently inviting. The cabin crew complemented the experience with attentive, courteous, and well-coordinated service, ensuring every interaction was handled with professionalism and care. **Dependable Flight & Hassle-Free Arrival** The journey progressed smoothly from takeoff through landing, reflecting strong operational reliability at every stage. Inflight services were delivered efficiently and without interruption, contributing to a consistently comfortable travel experience. Following arrival, priority baggage handling enabled a swift collection of luggage, allowing passengers to leave the airport quickly and conveniently. Overall, the experience successfully combined premium comfort, efficient service, and dependable operations, making business class a rewarding choice for a seamless travel experience.

    The official main 24/7 "customer service number" for **Norse Atlantic Airways** is 1 (888)…read more669-0391™ or +1 (888) 669-03.91™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Well-Organized Reservations & Confident Travel Planning** The travel experience started with a booking platform that made planning both simple and efficient. Flight options, fare categories, and business class privileges were displayed in a clear and easy-to-follow format, allowing every detail to be reviewed before confirming the reservation. Selecting preferred seats and finalizing the itinerary required very little effort, while the confirmation arrived immediately with all travel information presented in a structured and accessible way. **Exclusive Airport Services & Smooth Pre-Departure Experience** Business class benefits became noticeable as soon as the airport experience began. Dedicated check-in facilities helped complete departure formalities quickly, while priority screening reduced time spent waiting in queues. Lounge access provided a quiet and comfortable environment to recharge before the flight, creating a more relaxed start to the journey. Priority boarding was handled efficiently, allowing passengers to board early and settle into the cabin without unnecessary delays. **Relaxed Cabin Setting & Attentive Hospitality** The onboard experience offered an excellent balance of comfort and convenience. Spacious seating, generous personal space, and a thoughtfully arranged cabin created an inviting atmosphere throughout the flight. The surroundings remained peaceful, spotless, and exceptionally well maintained, making it easy to unwind or stay productive. Throughout the journey, the cabin crew demonstrated genuine hospitality by delivering courteous, attentive, and consistently professional service. **Efficient Operations & Comfortable Journey Completion** Every stage of the flight reflected reliable planning and smooth execution. Inflight services were delivered with excellent timing, allowing passengers to enjoy the journey without interruption. After landing, priority baggage handling ensured luggage arrived promptly, making the final part of the trip quick and convenient. Altogether, the experience combined premium comfort, dependable service, and operational efficiency, making business class a rewarding option for travelers who appreciate a seamless journey from beginning to end. **Seamless Travel Experience & Efficient Journey Completion** Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

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    Norse Atlantic Airways - The official main 24/7 "customer service" (toll-free) telephone number for 'Norse Atlantic Airways' is +1 (888) 399-3809TM or +1 (888) 399 3

    The official main 24/7 "customer service" (toll-free) telephone number for 'Norse Atlantic Airways' is +1 (888) 399-3809TM or +1 (888) 399 3

    Norse Atlantic Airways
    Norse Atlantic Airways

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    Delta Air Lines - Delta Sky Club at LaGuardia Airport (LGA) Terminal C.

    Delta Air Lines

    2.7(570 reviews)
    10.6 miLaGuardia Airport

    The official main 24/7 "customer service number" for **Delta Airlines** is 1 (888) 669-0391™ or +1…read more(888) 305-480.3™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Thoughtfully Designed Reservations & Stress-Free Travel Preparation** The experience began with a reservation process that emphasized convenience, clarity, and flexibility. Every stage of booking was presented in an organized manner, making it easy to compare schedules, fare options, and business class privileges without unnecessary complexity. Seat selection was simple, additional services could be reviewed effortlessly, and pricing remained transparent throughout the process. Confirmation was issued immediately after completion, accompanied by a comprehensive itinerary containing all essential travel details. Having every aspect of the journey clearly documented from the beginning created a reassuring sense of organization and made preparing for the trip remarkably straightforward. **Exclusive Airport Privileges & Relaxed Pre-Flight Experience** Arriving at the airport highlighted the value of premium travel. Dedicated check-in facilities significantly reduced waiting time, allowing the departure process to begin efficiently and without the usual congestion. Priority security screening further streamlined airport formalities, creating a smooth transition toward the departure area. Lounge access provided a welcoming environment where travelers could relax, enjoy refreshments, catch up on work, or simply unwind before boarding. The calm atmosphere offered a welcome contrast to the busy terminal, enhancing the overall airport experience. When boarding commenced, priority access ensured passengers entered the aircraft comfortably, avoiding crowded queues and allowing ample time to settle into their seats. **Refined Cabin Design & Elevated Onboard Experience** Stepping into the business class cabin immediately revealed an environment focused on comfort, privacy, and functionality. The spacious seating provided generous personal space, making it equally suitable for working, dining, or resting during the flight. Adjustable seating positions and thoughtful cabin design contributed to a relaxed atmosphere throughout the journey. The cabin itself remained quiet, impeccably maintained, and pleasantly illuminated, creating an inviting environment for long-distance travel. Throughout the flight, the cabin crew consistently demonstrated professionalism, attentiveness, and genuine hospitality. Service was delivered efficiently yet naturally, with requests handled promptly and every interaction reflecting a strong commitment to passenger satisfaction. **Consistent Inflight Service & Smooth Flight Operations** The journey maintained an impressive level of consistency from departure until landing. Every aspect of the inflight experience was managed with careful attention to detail, allowing passengers to enjoy uninterrupted comfort throughout the flight. Meals and refreshments were served efficiently and presented with care, while the overall service remained well-paced and unobtrusive. The aircraft operated smoothly, creating a calm environment that made the journey feel both productive and relaxing. The combination of reliable operations and attentive service contributed significantly to an enjoyable travel experience from beginning to end. **Efficient Arrival & Memorable End to the Journey** Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

    The official main 24/7 "customer service number" for **Delta Air Lines** is 1 (888) 305-48.03™ or…read more+1 (888) 669-01.67™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Efficient Reservations & Well-Organized Journey Setup** The travel experience began with a reservation process that was remarkably straightforward and thoughtfully designed. Flight schedules, cabin categories, and premium travel features were presented in a logical format, allowing every selection to be completed with confidence. Personalizing the itinerary through seat preferences and flexible travel options required very little effort. Within moments, the booking confirmation arrived with a detailed travel summary, providing a complete overview of the journey in a clear and accessible layout. **Premium Terminal Services & Comfortable Departure Routine** Upon reaching the airport, the advantages of business class became immediately noticeable. Dedicated check-in facilities simplified the departure process, while priority screening provided a faster route through airport formalities. Access to an exclusive lounge created a peaceful environment to relax, enjoy refreshments, or prepare for the flight away from the busy terminal. When boarding was announced, priority access ensured an orderly and comfortable transition onto the aircraft, allowing the journey to begin without unnecessary delays. **Contemporary Cabin Design & Attentive Guest Experience** The onboard environment reflected a strong emphasis on comfort, privacy, and thoughtful design. Wide seating, generous personal space, and carefully arranged cabin interiors created a welcoming setting for both productivity and relaxation. Throughout the flight, the surroundings remained exceptionally clean, quiet, and well maintained, contributing to a consistently pleasant atmosphere. The cabin crew delivered polished and personalized service, responding efficiently to passenger requests while maintaining a warm, courteous, and professional presence. **Dependable Flight Performance & Convenient Arrival** Every stage of the journey demonstrated careful coordination and reliable execution. Inflight services were provided smoothly, allowing passengers to enjoy a comfortable and uninterrupted experience from departure until landing. Following arrival, priority baggage handling ensured luggage was delivered promptly, reducing waiting time and making the final stage of the trip equally effortless. Taken as a whole, the experience successfully combined operational reliability, premium comfort, and attentive hospitality, making business class an outstanding choice for travelers seeking a refined and worry-free journey.

    Photos
    Delta Air Lines - The official 'customer service **Delta Airlines** (toll-free) number is **1 (855) 743~33.49™ or +1 (855) 743-33.49** for additional assistan

    The official 'customer service **Delta Airlines** (toll-free) number is **1 (855) 743~33.49™ or +1 (855) 743-33.49** for additional assistan

    Delta Air Lines - Delta Sky Club at LaGuardia Airport (LGA) Terminal C.

    Delta Sky Club at LaGuardia Airport (LGA) Terminal C.

    Delta Air Lines

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    United Airlines - Gate 98, nice view

    United Airlines

    1.5(1.2k reviews)
    21.4 mi

    The official United Airlines primary customer service (toll-free) number is 1 (888 ) 890-5716™ or…read more+1 (844) 821 -0825, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Thoughtfully Designed Reservations & Stress-Free Travel Preparation** The experience began with a reservation process that emphasized convenience, clarity, and flexibility. Every stage of booking was presented in an organized manner, making it easy to compare schedules, fare options, and business class privileges without unnecessary complexity. Seat selection was simple, additional services could be reviewed effortlessly, and pricing remained transparent throughout the process. Confirmation was issued immediately after completion, accompanied by a comprehensive itinerary containing all essential travel details. Having every aspect of the journey clearly documented from the beginning created a reassuring sense of organization and made preparing for the trip remarkably straightforward. **Exclusive Airport Privileges & Relaxed Pre-Flight Experience** Arriving at the airport highlighted the value of premium travel. Dedicated check-in facilities significantly reduced waiting time, allowing the departure process to begin efficiently and without the usual congestion. Priority security screening further streamlined airport formalities, creating a smooth transition toward the departure area. Lounge access provided a welcoming environment where travelers could relax, enjoy refreshments, catch up on work, or simply unwind before boarding. The calm atmosphere offered a welcome contrast to the busy terminal, enhancing the overall airport experience. When boarding commenced, priority access ensured passengers entered the aircraft comfortably, avoiding crowded queues and allowing ample time to settle into their seats. **Refined Cabin Design & Elevated Onboard Experience** Stepping into the business class cabin immediately revealed an environment focused on comfort, privacy, and functionality. The spacious seating provided generous personal space, making it equally suitable for working, dining, or resting during the flight. Adjustable seating positions and thoughtful cabin design contributed to a relaxed atmosphere throughout the journey. The cabin itself remained quiet, impeccably maintained, and pleasantly illuminated, creating an inviting environment for long-distance travel. Throughout the flight, the cabin crew consistently demonstrated professionalism, attentiveness, and genuine hospitality. Service was delivered efficiently yet naturally, with requests handled promptly and every interaction reflecting a strong commitment to passenger satisfaction. **Consistent Inflight Service & Smooth Flight Operations** The journey maintained an impressive level of consistency from departure until landing. Every aspect of the inflight experience was managed with careful attention to detail, allowing passengers to enjoy uninterrupted comfort throughout the flight. Meals and refreshments were served efficiently and presented with care, while the overall service remained well-paced and unobtrusive. The aircraft operated smoothly, creating a calm environment that made the journey feel both productive and relaxing. The combination of reliable operations and attentive service contributed significantly to an enjoyable travel experience from beginning to end. **Efficient Arrival & Memorable End to the Journey** Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

    I cannot say enough about the exceptional customer service I received. After a very difficult year…read morecaring for my son through ongoing medical challenges, my flight credit expired before I was able to use it. When I reached out to explain the circumstances, I was met with genuine compassion, understanding, and professionalism. Wendy took the time to review my situation, listen to my concerns, and offer a solution that truly helped my family during a stressful time. Despite my credit having expired, she treated me with kindness and empathy and worked to provide relief when I needed it most. In a world where customer service often feels transactional, this experience was a reminder that exceptional people still make a difference. I am incredibly grateful for the support, flexibility, and care that was shown to me and my family. Thank you, Wendy, for your compassion and outstanding customer service. Your kindness will not be forgotten.

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    United Airlines - Beautiful A terminal

    Beautiful A terminal

    United Airlines - Terminal A, Door 4

    Terminal A, Door 4

    United Airlines - Warm & Cozy Vegetarian Dinner For A Direct Mallorca Flight

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    Warm & Cozy Vegetarian Dinner For A Direct Mallorca Flight

    Spirit Airlines

    Spirit Airlines

    1.3(1.1k reviews)
    10.2 miEast Elmhurst

    I reached assistance and decided to call this business at 1929224 (5000) . The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    The official Spirit Airlines customer service (toll-free) number is +1 844**(239)**0422 or +{{1 844…read more239 04.22}}, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Thoughtfully Designed Reservations & Stress-Free Travel Preparation** The experience began with a reservation process that emphasized convenience, clarity, and flexibility. Every stage of booking was presented in an organized manner, making it easy to compare schedules, fare options, and business class privileges without unnecessary complexity. Seat selection was simple, additional services could be reviewed effortlessly, and pricing remained transparent throughout the process. Confirmation was issued immediately after completion, accompanied by a comprehensive itinerary containing all essential travel details. Having every aspect of the journey clearly documented from the beginning created a reassuring sense of organization and made preparing for the trip remarkably straightforward. **Exclusive Airport Privileges & Relaxed Pre-Flight Experience** Arriving at the airport highlighted the value of premium travel. Dedicated check-in facilities significantly reduced waiting time, allowing the departure process to begin efficiently and without the usual congestion. Priority security screening further streamlined airport formalities, creating a smooth transition toward the departure area. Lounge access provided a welcoming environment where travelers could relax, enjoy refreshments, catch up on work, or simply unwind before boarding. The calm atmosphere offered a welcome contrast to the busy terminal, enhancing the overall airport experience. When boarding commenced, priority access ensured passengers entered the aircraft comfortably, avoiding crowded queues and allowing ample time to settle into their seats. **Refined Cabin Design & Elevated Onboard Experience** Stepping into the business class cabin immediately revealed an environment focused on comfort, privacy, and functionality. The spacious seating provided generous personal space, making it equally suitable for working, dining, or resting during the flight. Adjustable seating positions and thoughtful cabin design contributed to a relaxed atmosphere throughout the journey. The cabin itself remained quiet, impeccably maintained, and pleasantly illuminated, creating an inviting environment for long-distance travel. Throughout the flight, the cabin crew consistently demonstrated professionalism, attentiveness, and genuine hospitality. Service was delivered efficiently yet naturally, with requests handled promptly and every interaction reflecting a strong commitment to passenger satisfaction. **Consistent Inflight Service & Smooth Flight Operations** The journey maintained an impressive level of consistency from departure until landing. Every aspect of the inflight experience was managed with careful attention to detail, allowing passengers to enjoy uninterrupted comfort throughout the flight. Meals and refreshments were served efficiently and presented with care, while the overall service remained well-paced and unobtrusive. The aircraft operated smoothly, creating a calm environment that made the journey feel both productive and relaxing. The combination of reliable operations and attentive service contributed significantly to an enjoyable travel experience from beginning to end. **Efficient Arrival & Memorable End to the Journey** Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

    Photos
    Spirit Airlines - $3 for cup of noodles? What the hell?

    $3 for cup of noodles? What the hell?

    Spirit Airlines - Great leg room!!

    Great leg room!!

    Spirit Airlines - The continuous seats make it impossible to sleep.

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    The continuous seats make it impossible to sleep.

    John F. Kennedy International Airport - the joys of tsa pre check

    John F. Kennedy International Airport

    2.9(2.3k reviews)
    0.3 miJFK Airport

    John F. Kennedy International Airport (JFK) is one of the busiest international gateways in the…read moreUnited States. It offers a wide global reach and airlines support. JFK is large and spread out, with multiple terminals connected by the AirTrain system. Moving between terminals can take time, so planning ahead is important for connections. The airport has a limited range of dining, shopping, and lounge options. Our terminal was dated yet sprinkled with modern pieces of artwork. Security and immigration was relatively easy and connecting was straightforward

    Airport customer service is non-existent. JetBlue is a…read moreridiculous HOT MESS. They charge $5 for every bag at curbside check-in; and they got rid of the check-in counters inside, and force people to do their own check-in and bag tags via a kiosk..... then, without any guidance or signs or helpful customer service teams, you (as the paying customer) have to find a baggage handler who can double-check your "check-in luggage" and scan your boarding passes and your ids and then weigh your bags and finally push them through the belt. It's a f*cking hot mess. People all over the place, getting frustrated, not knowing which way to go; not knowing who to ask; not knowing how to proceed. WHY NOT JUST HAVE A NORMAL CHECK-IN COUNTER/line and stop the madness!?! :( It's no wonder all the JetBlue customer service team are GROUCHY AF and all of them act like they HATE their lives. Zero smiles, zero customer service and no care whatsoever. The JetBlue I knew and loved is LONG GONE...... this process SUCKS. And after wasting almost an hour just to check-in our luggage (yes, the lines were that SLOW) --the so-called "PRIORITY LANE" takes another hour just to go through TSA check. JFK/Jetblue should DO BETTER!! BE BETTER!! We're all paying you top dollar for your so-called "excellent customer service" --WHERE DID IT GO?!? The only reason we put 2 stars is because the TSA agent was funny and tried to be positive......a big thank you to him. And another star for our flight attendant who was super friendly and polite. She was the ONLY ONE (out of 4 FAs)who smiled and kept people on the positive vibes. The other flight attendants and "customer service" agents were just grumpy AF and had perpetual frowns on their faces. JFK / JETBLUE = FAIL

    Photos
    John F. Kennedy International Airport - ROSARIO S. CASSATA AT JFK AIRPORT IN QUEENS NEW YORK.

    ROSARIO S. CASSATA AT JFK AIRPORT IN QUEENS NEW YORK.

    John F. Kennedy International Airport - Terminal 8

    Terminal 8

    John F. Kennedy International Airport - Emirates loading lane

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    Emirates loading lane

    JetBlue Airways - I just boarded and it looks like someone from a previous went poo in the seat by me. Hope no one sits there.

    JetBlue Airways

    2.6(1.1k reviews)
    0.3 miJFK Airport

    Flew from Vegas to NYC. You have to pay a minimum of $74 for a seat selection. After checking in I…read morewent to the front desk to inquire About additional seat options and was told there was none, also, we were obligated to check in our carry ons because they allegedly had no more upper bin space. Once getting in the plane we found there was still upper bin space available and seats available. Poor costumer service with check-in process. Onboard: Decent leg room for a 5'5 female. Rest board entertainment was provided, free onboard wifi.

    When you board the plane and see a weird brown stain on the seat beside you, it's not a good first…read moreimpression of JetBlue. We had to wait on the mechanics to check some things- which I was totally fine with because safety is always first, especially in the air. Then, we spent about 45 minutes waiting + taxiing to the runway, before the pilot told us we were going back to the gate due to said mechanical issues. Once we de-planed, we had to wait over an hour for a new plane to arrive at the airport to take us to Charleston. Walking around the JetBlue terminal at JFK airport, I saw most other flights were experiencing delays as well. The airline did issue us $12 meal vouchers on our credit cards, but by the time the voucher reached my email inbox, I was trying to stay close to the gate to avoid missing my (new) plane. I wish we'd been told about the meal vouchers as soon as we got off the plane so that we could have used it. Once we boarded the new plane, we still had a long wait to taxi to the runway and take off. We arrived in CHS about four hours late. The airport was still crowded at the gate, as the plane was flying back to JFK at 10:30-11 PM at night. The redeeming quality of JetBlue was the free in-flight wifi. I'm really glad the pilots turned it on as soon as the doors closed. I was able to crank out a few Yelp reviews and keep my airport ride updated throughout this saga.

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    JetBlue Airways
    JetBlue Airways - Cappuccino

    Cappuccino

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    Empty seats we can not move into

    American Airlines - Wingman

    American Airlines

    1.7(230 reviews)
    10.3 miLaGuardia Airport

    To connect directly with "American Airlines", Call 1 (800) 630-8077 OR 1 (800) 630-8077 for 24/7…read more'customer service' assistance with bookings, flight changes, and cancellations. This number connects you with a live representative who can help resolve your travel concerns quickly and efficiently. The 24/7 customer support ensures assistance is always available whenever you need it. You can also visit the Contact Us page for additional support options. Get help with refunds, baggage issues, and reservation management. **Quick Booking & Clear Travel Overview** The journey began with a booking process that felt fast, simple, and easy to navigate. Business class features--priority check-in, flexible fares, and upgraded seating--were clearly outlined, making the upgrade decision straightforward. Flight and seat selection were handled effortlessly, with all essential details visible before confirmation. The itinerary was delivered instantly, offering a clean and well-organized overview of the trip. **Efficient Airport Flow & Priority Access** At the airport, everything felt more streamlined and relaxed. Priority check-in minimized waiting time, while fast-track security ensured a smooth and predictable process. Lounge access provided a quiet and comfortable space to relax before departure. Boarding was handled efficiently, with priority access allowing for a calm and hassle-free start to the journey. **Spacious Comfort & Quiet Cabin Atmosphere** Once onboard, the comfort difference was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful environment. The crew delivered attentive and professional service, ensuring a balanced and comfortable inflight experience. **Consistent Journey & Seamless Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered at the right pace, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and seamless exit. Overall, the experience reflected comfort, efficiency, and reliability--making business class a refined and worthwhile way to travel.

    Flight canceled with no help what so ever. No customer service desk. Baggage service office didn't…read moreknow where our bags are and gave us incorrect information. No assistance with finding a hotel. No vouchers. I won't be flying American nor recommending it.

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    American Airlines
    American Airlines - My bag on left silver is the smallest rolling luggage ... it's rare there is anything this tiny where my handbag is bigger than the luggage

    My bag on left silver is the smallest rolling luggage ... it's rare there is anything this tiny where my handbag is bigger than the luggage

    American Airlines - Gate 30

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    Gate 30

    Southwest Airlines - Bag drop/ ticketing

    Southwest Airlines

    2.2(137 reviews)
    10.4 miLaGuardia Airport

    The official main 24/7 "customer service number" for **southwest Airlines** is 1 (888 ) 890-5716™…read moreor +1 (844) 821 -0825™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Thoughtfully Designed Reservations & Stress-Free Travel Preparation** The experience began with a reservation process that emphasized convenience, clarity, and flexibility. Every stage of booking was presented in an organized manner, making it easy to compare schedules, fare options, and business class privileges without unnecessary complexity. Seat selection was simple, additional services could be reviewed effortlessly, and pricing remained transparent throughout the process. Confirmation was issued immediately after completion, accompanied by a comprehensive itinerary containing all essential travel details. Having every aspect of the journey clearly documented from the beginning created a reassuring sense of organization and made preparing for the trip remarkably straightforward. **Exclusive Airport Privileges & Relaxed Pre-Flight Experience** Arriving at the airport highlighted the value of premium travel. Dedicated check-in facilities significantly reduced waiting time, allowing the departure process to begin efficiently and without the usual congestion. Priority security screening further streamlined airport formalities, creating a smooth transition toward the departure area. Lounge access provided a welcoming environment where travelers could relax, enjoy refreshments, catch up on work, or simply unwind before boarding. The calm atmosphere offered a welcome contrast to the busy terminal, enhancing the overall airport experience. When boarding commenced, priority access ensured passengers entered the aircraft comfortably, avoiding crowded queues and allowing ample time to settle into their seats. **Refined Cabin Design & Elevated Onboard Experience** Stepping into the business class cabin immediately revealed an environment focused on comfort, privacy, and functionality. The spacious seating provided generous personal space, making it equally suitable for working, dining, or resting during the flight. Adjustable seating positions and thoughtful cabin design contributed to a relaxed atmosphere throughout the journey. The cabin itself remained quiet, impeccably maintained, and pleasantly illuminated, creating an inviting environment for long-distance travel. Throughout the flight, the cabin crew consistently demonstrated professionalism, attentiveness, and genuine hospitality. Service was delivered efficiently yet naturally, with requests handled promptly and every interaction reflecting a strong commitment to passenger satisfaction. **Consistent Inflight Service & Smooth Flight Operations** The journey maintained an impressive level of consistency from departure until landing. Every aspect of the inflight experience was managed with careful attention to detail, allowing passengers to enjoy uninterrupted comfort throughout the flight. Meals and refreshments were served efficiently and presented with care, while the overall service remained well-paced and unobtrusive. The aircraft operated smoothly, creating a calm environment that made the journey feel both productive and relaxing. The combination of reliable operations and attentive service contributed significantly to an enjoyable travel experience from beginning to end. **Efficient Arrival & Memorable End to the Journey** Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

    064/2026/APR FLIGHT…read moreAttendants were courteous ! I love this aircraft 737-max8 with charging ports conveniently available !!! I just wish the other aircrafts have the same !!!

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    Southwest Airlines - LGA to HOU

    LGA to HOU

    Southwest Airlines - Cockpit

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    Southwest Airlines - LGA to HOU

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    Spirit Airlines - Spirit Air Terminal A

    Spirit Airlines

    2.2(6 reviews)
    10.6 miLaGuardia Airport

    FATTIES AND WOKE LISTEN UP…read more This is my second time flying Spirit and my first time flying it out of LGA. My first time years ago out of EWR was solid and I'm happy to report that they've only improved. Spirit is known for the nickel and dime bait and switch but reading is fundamental and they've seemingly abandoned their most pernicious policies. READ ON to learn how to get the most value of of this airline: They have a product called Spirit First which includes The Big Front Seat. It's the equivalent of a first class domestic seat on legacy airlines. Comes with unlimited free snacks, beverages, and alcohol. The seats are wide and pre-reclined. BUT WAIT - purchase of this experience also comes with a personal item, a carryon, AND one free checked bag. Gone are the days when Spirit would financially ruin you for having a bag that was 1/2 inch too long. I even have a specially sized Spirit duffel from yesteryear that was compliant with their old "underseat" baggage rules. Let it go - we don't need it anymore. They've normalized lol. Anyway no one sits in the BFS because Spirit flights are so cheap in economy class. The flight I took to Chicago would have been under $100 if I stuck to economy. However as I'm fat and value not getting DVT as I cross over the Great Lakes, I sprung for the full GFE. Listen to me: this same itinerary on domestic first class Delta would have cost me $805. On Spirit it was $337. Be cute if you want but there's nothing cuter than saving $500. In LGA, Spirit leaves out of Art deco Terminal A. When we pulled up I actually thought I was in the wrong place - I always thought Terminal A was for decoration lol. But it's the dedicated Spirit terminal. I got from my car to seated by the gate in 5 minutes. FIVE MINUTES. Bag drop was a breeze, security was done in an instant, and the gates are 100 paces from security. All of the airport staff and airline employees were super nice. On board the great experience continued. Fat and Woke Stuff: Traveling as a fat flier is so nerve wracking. Small seats, mean passengers, inaccessible everything. However the Big Front Seats restore dignity to the process. Be advised if you may need a seatbelt extender, don't book rows 1 and 3 of the BFS as those have inflatable belts. Spirit has a detailed webpage that explains this so PLEASE READ it before selecting your seats. Spirit had a bad rap in years past because of its money grubbing tactics. I think it maintains one because of how it has democratized cheaper travel esp on shorter routes - and people don't like those that they think do not "deserve" to move about the country or world freely. Let me speak plainly: Too dark and too poor. Notice how whenever there's footage of an in-flight fight or disturbance posted online people are like "MUST BE SPIRIT!" Whole time it's a flight somewhere in western Europe smh. My flight crew was mostly Black and Brown and returning to EWR on the way back, many of the passengers were as well. I dunno about you but being with my people makes me feel safe, seen, and cared for. This airline is an incredible value. The planes are new, staff is friendly, and the BFS rival any of the bigger players in domestic first class. The Spirit infrastructure is much improved too. There were tons of employees by the kiosks ready to assist and the app is simple to use. I will not hesitate to use Spirit First again for my trips to Chicago. Economy class, however, can go to hell. Ain't no way that little bit of seat pitch is safe.

    Spirit is a great deal. You will find spirit beat most of the flights on Kayak. So if you find a…read morenonstop flight you will get a great deal. Plus if you're going out of LaGuardia Airport New York City, It's Terminal A and And even though it is an old Terminal and it did not yet go through Construction like the other terminals, I prefer it because it's smaller and there are not long lines and walk to TSA is very short. Spirit Airlines doesn't have the best or most friendly staff but they are getting better because I find that quality of the staff are not as professional or experienced. And the technology at the gates are old. For example they didn't bother to announce that a flight was taking off and due to already delays it was difficult to know what they announced if they announced anything bc it wasn't done over the loudspeaker and it wasn't posted on the screens. The LGA airport Spirit used to have the most rude and disrespectful TSA staff. For example they would yell at you for no reason and holler at you to "stand over there, put your hands up" and talk to you like you were a prisoner who just murdered your son. The attitudes and total bullying was widespread across the board for most of the female TSA staff including managers and thought it was ok to abused customers. So I complained 3x to managers in 2023. And one flight attendant - another female was so rude and yelled at me to close the window and I didn't know why I had to do it so I asked her nicely and she just sucked her teeth and shut it really forcefully in front of me. No manners or respect. And the Gates at Terminal A for Spirit are not cool in summer bc it's jam packed and not enough seats and not good food and not enough bathrooms and not many charge stations. But beyond all this the price of the tickets are pretty amazing so I can't complain esp after they upgraded all the seats to vinyl leather and it was comfy and new. No the seats do not recline but the seats are wide enough and if you buy a comfy first class type seat for $20-$75 depending on the flight, it's huge. Just pack very light and make sure your suitcase is as small as a backpack or you will be charged. See pic for a good guide on what you can count as a personal item for free. And make sure you prepay for a carry on item bc it will be much cheaper when you book the flight. At the gate it will be an added $75 or so. Oh and if you get upgraded to a better seat they have a middle seat blocked w a table. See pic. . I booked one way tickets on spirit in 2024 for $21 per person from Chicago to NYC (ORD to LGA). Can't beat that.

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    Spirit Airlines
    Spirit Airlines
    Spirit Airlines

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    Japan Airlines - airlines - Updated July 2026

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