The experience was definitely worse than that on other airlines like Delta, but given how cheap the ticket was, I guess I couldn't really complain. A few things to note if you're going for Spirit Airlines: - Even water cost money! Bring a water bottle with you and full it up before boarding. - Download a movie or bring a book to read. They don't provide any form of entertainment during the flight. - The seats do NOT recline. I regretted doing an overnight flight. I thought I could sleep on the plane, but it was so uncomfortable, I couldn't really sleep. I feel like I'd be fine on a daytime flight though. - Delays are pretty likely. Mine was initially delayed for 20 minutes and in the end, an hour. It could be troublesome if it's an connecting flight and you might miss the next one. If they have super cheap tickets again, I'd probably choose them, except for overnight flights. read more

Spirit Airlines - Airlines Near Me - Newark, New Jersey

I needed assistance and decided to call this business at 18556575135. The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

Absolutely horrendous!! Service is awful, slow and always unprofessional. They just don't care about customer service.

Only flight cancelled all morning at Newark Aport they blamed air traffic control and weather so they have zero responsibility to their customers! Cost me $1225 extra for 4 passengers to fly on United a little bit after the spirit flight should have left. Could have also flown frontier or delta all left no prob! read more

Spirit Airlines - No other flights cancelled but one spirit flight how can you blame weather! - Airlines Near Me - Newark, New Jersey

Okay--I have to tell you--I have flown on Spirit four times this past year on long hauls across the USA and I am a fan. And I am going to fly with them again on a long haul next month. I think they do an excellent job of keeping everyone informed in the terminal, new planes, and loading the plane on time and getting you there on time. But there are some rules and things to know about them before hopping on the Yellow: With the exception of the Big Ass front seats in the front--all the economy seats are uncomfortable and they don't recline. The Big Ass seats don't recline either--nothing reclines in Spirit--so as a result--they get a lot less complaints from passengers and no fights on board like other airlines. The A-hole in front of you can't recline his seat and cramp you for 5 hours! Imagine that! You get to keep all the space in front of you and no one can take that away. Guy in front of me calls the flight attendant over because he can't find the button to recline his seat--he is pushing it back and back and back and it goes no where. Flight attendant tells him the seat does not recline. He asks her to move to a seat that does recline--she says no seats recline on Spirit. He says to her--if I can't recline my seat, how am I going to make the guy in back of me miserable crushed for the entire flight? (I made that last line up--but you can see it on his face--I was loving it!) I have sat in the economy seats with 3 abreast, the comfy seats with the middle blocked off and the front Big Ass seats that are just 2 with a giant arm rest. IMHO--I probably won't voluntarily fly with Spirit unless I am in the Big Ass seats even though my Ass is not that Big. You do not need to have a Big Ass to sit in the first 2 rows. You do need to have a big wallet to sit there. And don't worry--if you book the Big Seats you get to board 1st and they Do Not get the intercom and yell.."All the big ass people--board now." They just say, "Group 1." And with the Big Seats comes unlimited soft and alcohol drinks and unlimited high end snacks. And they even called me by my first name and you get served 1st. This is why I love Spirit! They treat me like a King! read more

I decided to take a spontaneous vacation and a Spirit flight was the only option for same day travel! I booked my trip at 6am and left at 10pm that night for my adventure. I opted to let Spirit pick the seats for my family of 3 and that worked in our favor. We ended up with seats in row 4 at no extra cost and the middle seats were empty!! The gate for Spirit at EWR is extremely dated. There are few (very expensive) food options available, vending machines and a Starbucks. Boarding the flight went without incident. We boarded on time and left on time which I've heard is not the norm for this airline. The flight attendants were very friendly and did their best to make sure everyone was ready for take off. They have snacks and drinks available for purchase. I highly suggest bringing your own snacks with you. The seats are not the best! My flight was a little over 2 hours and that was more than enough for me. I had enough room to stretch my legs a little but the seats are like sitting on bricks! The tray for eating is enough for a mouthwash cup and a small bag of chips. Do what you will with that information. They did not check the size of any of our personal items. We all had small duffles that we were able to put under the seats. I paid $0 for bags and I was very happy about that. There's no entertainment at all and the wifi is not free! I suggest downloading movies/music on your phone or bringing a book to read. I was nervous to book and fly with spirit based on all of the negative reviews. I am happy to report that it's really not that bad! Again, any flight over 2 hours is a NO on this airline for me and that's only because the seats are uncomfortable. read more

Spirit Airlines - Space in row 4- I'm 5'7 - Airlines Near Me - Newark, New Jersey

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Bro, I wish Spirit had more comfortable seats because I always enjoy flying with them. Especially considering the price. I have flown with them a lot over the years to many destinations all across the USA and I rarely if ever have any issues except for their cramped seating arrangements. I usually get a big seat up front or an emergency exit seat depending on the price. FYI: call their customer service number for the best price as they always discount heavily the day of your flight. On this flight to PIT I got an emergency exit seat for $10 but I hate that they have those dividers in between them. Remove those stupid things. But the leg room is great if you're over 6' tall like I am. Their terminal at EWR is nice too. Small but they have what you need. All and all this was a super smooth flight and the service was good. read more

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Spirit Airlines was terrible! They were nasty and raucous, on a four hour flight from Las Vegas to Newark. They hijacked passengers for carry-on fees for small shopping bags besides their personal item, we were warned on the intercom at the gate several times that if everything didn't fit into your personal item, backpack, that you will be charged for a carry-on (no exceptions) and it was very expensive. There were no free refreshments on the long flight, I asked for a cup of water and they wanted to charge me for it. I ended up getting a Cabernet and a bag of pretzels and it cost me $16. The crew was not nice and if I didn't have to, I would never fly Spirit Airlines again. And again, besides all this, the attitude and demeanor of the crew was negative. read more

I hadn't flown Spirit in many years. Today I completed my second flight in as many months! For me, if it's a decent savings versus another airline, I'll fly Spirit! I've never seen such happy and smiling cabin crews on another airline! Maybe they're happy because they only have to cater to the first 5 rows of passengers! Whatever the reason, they're visibly happy! Yes the seats don't recline but I've found them as comfortable, if not more so, than seats on other airlines. Yes, there's no entertainment, but if I am saving $50 on my ticket, that pays for 6 months of Netflix. So I've taken two flights and had no issues. If it's a good deal, I'll be flying Spirit again! read more

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Cabin bags is $100 fo my cabin bags that with only 14 lbs This is an scammer airlines read more

We arrived at the airport 2 hours before our flight and went to the kiosk to print out our checked bag luggage tag and boarding passes. Our departure gate had changed from our original check in the evening before, The every hour we received updates that the takeoff had been delayed an hour. After the 4th time, my partner called the airline and asked for an explanation and the response was they had no response but the airport was experiencing issues and we could continue to wait or Spirit would refund our ticket. No food voucher, no hotel voucher, no transportation voucher..either wait or a refund. We said we would take the refund and NEVER ever fly this carrier again. read more

I thought this airline was going to be bad, there was good leg space (since I'm short) It was comfortable, there wasn't TV but it didn't matter. I got good sleep even if it was only a 2 hour flight. Best part is there was no turbulence on my flight. read more

Spirit Airlines - Airlines Near Me - Newark, New Jersey

Absolute disaster of an airline. Flights cancelled at a moment's notice. Do not be deceived by the low cost of a flight. There is an excellent chance the flight will be cancelled with no recourse. The baggage policy in the end costs the consumer more money. 1 star because they refund the fares on cancelled flights quickly. read more

Aside from the tight seats and rude service, this airline damaged both of our bags. This is the most uncomfortable experience flying. Even if they gave me a free ticket, I would not take it. It would only be another ride from hell. If I could I would give them zero stars. read more

Spirit is awful. I recently flew spirit with my golf clubs in a proper golf travel bag and surely enough my driver was broken when we landed. I reached out for a claim and they told me it would take up to 30 days. Sure enough on the 30th day they tell me I packed it incorrectly and that they would not take accountability and blamed me. Then they followed it up with saying they won't answer any of my messages anymore and would not give me a phone number to call. So essentially they can destroy your luggage and have absolutely 0 accountability. if I could give 0 stars I would. read more

Spirit Airlines - Airlines Near Me - Newark, New Jersey

Constant delays and cancellations. No regards for the paying customer. The $50 savings is not worth the stress and unpredictable travel times read more

Quite honestly the worst ever experience I've had with spirit. I've always flown with spirit and expect delays but this has gotten ridiculous. My flight got delayed 5 times on 09/25 and ultimately cancelled. Then told me "Spirit is not at fault for the cancellation so you will likely be denied compensation for a hotel stay" We received NOTHING. No vouchers no compensation just a sad excuse and "we'll rebook you tomorrow more than 24 hours after you were supposed to originally land" I board my flight 09/26 happy and relieved to FINALLY go. The boarding process already takes some time but the entire computer system needed to be reset which took about 30-40 minutes (I believe should've been done before boarding but what do I know). They didn't start the reset process until after all the customers were seated and buckled ready to go. Mind you this meant NO AC ON A FULL FLIGHT Again the best all these paying customers got were sad excuses and apologies. I do not blame the Spirit employees but rather the operations as a whole. I will rather drive cross country, take buses and trains or even pay THOUSANDS to never fly spirit again. As a company, do better so that your employees wouldn't have to regularly apologize on your behalf and take the heat from angry customers. How do I leave 1/2 a star rating? ‍ read more

I showed up on time for my Spirit Airlines flight, and they told me I couldn't board because I didn't get my boarding pass 24 hours in advance. I explained that I had just booked my flight, but they didn't care. The flight hadn't even started boarding yet, and they still wouldn't let me on! Never flying with Spirit again. Be careful--they'll take your money and leave you stranded. read more

Never use spirit, they canceled my flight 6 times in a row and I'm trying to get home to see my family. No charging ports on the plane, no legroom, seat is uncomfortable, $4 for just a cup of water, and other crazy prices for other snacks, customer service is terrible. STAY AWAY FROM THIS AIRLINE. read more

PUBLIC WARNING: SPIRIT AIRLINES DESTROYED MY LIFE IN 24 HOURS By: Craig Hunter | cobe171982@icloud.com | (336) 210-5058 THIS ISN'T A REVIEW. IT'S A MOVEMENT. I'm not a blogger. Not a troll. Not a keyboard warrior. I'm Craig Hunter -- a disabled, diabetic Black man who just wanted to get home. I booked a basic Spirit Airlines flight. Instead, I got: * Abandonment * Lies * Humiliation * Medical risk * And 0 accountability By the time this ordeal hit its peak, let me be real: I wouldn't have cared if Stevie Wonder was the pilot, Ray Charles was the co-pilot, and Helen Keller was running air traffic control -- I just wanted to get home. That's how desperate and broken Spirit left me. THE FLIGHT FROM HELL - SPIRIT AIRLINES 6/30/25 (EWR RDU) Scheduled to leave Newark at 4:40 PM, arrive in Raleigh at 6:21 PM. What I got instead was: * 7 flight delays with a different excuse each time: air traffic, weather, routing, divine intervention. * No mobility assistance, even though I'm an amputee. They told me to "walk to another gate" if I wanted compensation. * Staff so unprofessionally dumb, even Stevie Wonder could've seen through the incompetence. * No food, no water -- and I'm diabetic. My blood sugar crashed while I sat for hours. * Boarded at 10:30 PM, sat on the tarmac until 12:53 AM with no AC and a nauseating odor. * Then came the final insult: "Air traffic has no route. We don't have fuel for the detour. We're refueling..." Except you weren't. You lied, made us get off the plane, then canceled the flight. CUSTOMER SERVICE INSULT TO INJURY Stranded, exhausted, and low on blood sugar, I called customer service. You know what they told me? "It's not the airline's fault. We don't control God or the weather." Are you kidding me? No. What you do control is basic communication, fuel, human decency, and ADA compliance. And you failed every single one. THE REAL COST: $300, LOST MEDICAL CARE, & A 4AM LYFT * I had to pay $300 for a new ticket on United Airlines just to get home. * I took a Lyft at 4:00 AM, exhausted and medically unstable. * I missed my doctor's appointment, which I'd planned this entire trip around. * I had to reschedule other appointments, lose time, lose rest, and lose peace. All because Spirit Airlines is a danger to people like me. SPIRIT AIRLINES: NEVER AGAIN Your "values" -- Customer Commitment, Accountability, Teamwork, Respect? They're a joke. You gave me: * Lies * Manipulation * Disrespect * Excuse after excuse No teamwork. No integrity. No effort to fix anything. If I had been traveling with a child, an elder, or anyone fragile -- this could've ended worse. THIS IS MORE THAN A REVIEW. THIS IS A WARNING. If you are: * Disabled * Chronically ill * Elderly * Traveling with a family * Or just a human being who expects basic decency DO. NOT. FLY. SPIRIT. I'M NOT DONE: ADA Complaint Filed U.S. DOT Complaint Filed Review sent to Yelp, BBB, Google, and Social Media Preparing legal/media distribution Demanding full refund + compensation for ADA violation, medical risk, Lyft, and United ticket CONTACT ME -- I'M EXPOSING THIS Craig Hunter cobe171982@icloud.com (336) 210-5058 Let's make Spirit Airlines synonymous with failure. Let's protect other travelers. Let's burn the whole lie down. #SpiritAirlinesFail #FinalStrike #NeverSpirit #ADAviolations #DisabledTravelersMatter read more

Would give 0 if i could. Booked online round trip from MI to NY, for some Dumb reason, it sent me to Newark for my flight out.. which is 1-2hr away from N.Y., N.Y. When i originally booked the round trip it said LGA-Detroit and i thought the departure said Detroit-LGA but nope ig not. Why would i book a round trip to different airports?? When i notified them of the issue, instead of helping me out they said it would cost over $240 to make the update to my itinerary. Which was almost as much as the round trip costs. F them never flying spirit again. read more

SPIRIT AIRLINES IS GREEDY HEARTLESS CRUEL AND FRAUD. My Brother passed away in Texas and that night I booked flight at 4 am to go for Funeral. When we reached for check in they did not let us board the plane. We had to buy tickets from United Airlines and went to attend Funeral read more

Do. Not. Fly. Them. Ever. I don't care how cheap it is or how good it looks. Don't do it! They'll delay your flight all day and then cancel it. And then they'll give you a voucher worth a fraction of what you paid. And then you'll lose what you spent on your next hotel because it's too late to cancel that and they won't provide a voucher for that either. I wasted a whole day of vacation in the airport. And the worst part is they don't even care. There was no one at the podium so we all had to exit security and wait in a long line to try and get help (which we didn't). Literally the worst airline out of the twenty plus airlines I have flown in my life. read more

My seat was completely broken and the intercom was unclear. There was no classes of anything, extremely poor conditions, poor service and overall not a good vibe. The people on the plane were expectantly disrespectful. However I did enjoy one persons commentary and humor. All in all I do not recommend this airline though it is cheap the quality reflects this. read more

Spirit Airlines - broken seat - Airlines Near Me - Newark, New Jersey

their very deceptive when booking a reservation. They say 1 carry on & 1 personal. Except the measurements for the Carry on are so tiny you can barely notice it. Its the size og a back pack ppl.. i take my carry on to europe & Im never charged these guys charge me $99 for a carry on. This is the first & the last time I use Spirit! read more

The gate crew at Newark are extremely rude. Yelling and demeaning and older disabled woman because she's struggling to speak English. They had to call a supervisor because other passengers were trying to defend her. What a disgrace I've never seen more unprofessional angry women. Completely unprofessional.. read more

Spirit Airlines - Same woman - Airlines Near Me - Newark, New Jersey

Horrible airline. Horrible people. Plane was late, overbooked, the AC Wasn't working. Gate staff were idiots and jerks! Do not fly!!!

One of the worst experiences in all of my decades flying. What a shitshow. And the cheap fares are circumvented by the onslaught of up sell emails! The fare was $200rt. I then was told I must choose a seat.... But a seat. Another $200. Bags? Forget it. Carry on and checked bags all cost. There's no complimentary food or drinks on the flight and. Everything is twice Southwest. Wi-Fi? Nope. A charge. I will never, ever, whichever one is longer, use Spirit Airlines again!! read more

I'll never fly Spirit again. Not because they nickel-and-dime flyers for common "luxuries" that other airlines offer, but rather because they've consistently failed to meet the most basic expectation that every passenger has: get me (safely) from point A to point B. While this is no trivial feat, it is one that everyone should reasonably expect their airline to accomplish, except for Spirit evidently. On my first ever flight with Spirit, the flight had to be canceled for reasons that can only be summarized as "plane's broken". Fortunately, the Spirit terminal crew was able to put me on a direct flight, even though I was incredibly rude to them at the time. It's honestly surprising that the face-to-face customer support has been good, since I assume that like the rest of the Spirit experience, they'd settle for a "budget" approach. My second trip with Spirit was absolutely inexcusable. On my return flight, the first leg of the trip was canceled after being delayed for several hours due to a storm. This outcome was somewhat understandable. However, my parents, who were also on a west-bound flight, on a United flight were able to take off the same night, despite going through the same delay. I managed to find a hotel, and got ready to depart over 15 hours after I was supposed to. Except Spirit the next day canceled my rescheduled flight only a few hours before it was supposed to take off. Now, I've had to wait 2 days until I can go back home. On the off chance that anyone from Spirit reads this, any offer of recompense won't convince me to fly with this airline again. To anyone who is still considering flying with this airline because it's "budget-friendly", I urge you: don't. You deserve, and can do, better. The savings you realize will pale in comparison to the headache that will happen when the deficiencies of Spirit rear their ugly head, leaving even your lowest expectations unfulfilled. read more

FLYERS BEWARE Purchased flight online with Spirit Airlines through airtkt to save $ As I paid for my ticket I added insurance. Days later when I had to change dates on flight I was informed by 3 different very unprofessional Spirit reps that it would cost me $129 and that the insurance I got was not through them but a 3rd party Eros tours and I would have to contact them for coverage. I have tried contacting them for days with no success and feel Spirit Airlines misrepresented themselves offering flight protection that is a scam. When I complained to one rep named John who was very rude I asked to speak with his manager I was put on hold AGAIN waited 10 minutes only to be connected to Spanish speaking automated teller. It even states on itinerary "Thank you for opting in OUR premium Travel assist plan" I was led to believe I would be covered by Spirit Airlines only to find out I paid for insurance that doesn't exist. Spirit Airlines falsely represented themselves were extremely unprofessional and I feel as though I was scammed. Buy flights directly through a reputable airline people as Spirit Airlines is not one. read more

Spirit Airlines - Airlines Near Me - Newark, New Jersey

Why isn't no stars an option? This airline is a disgrace! They charge for everything even carry on bags! They advertise that their flights are cheap but what they don't tell you is they get you with everything else it's a total scam. A carry-on bag is $55 and a checked bag is 48 that is absurd. They send you an email that you can check in you begin to check in they take your credit card information they have you choose a seat which by the way you pay extra for that as well it was almost $30 and then the website crashes every single time. You can't get anyone on the phone and instead they text message you back and forth. When I expressed my discussed at how poorly everything is run I was told to be mindful. No sir I am the customer you be mindful and treat me with respect the same way I was treating you with respect don't forget I keep you employed. Absolutely horrible airline if I had the extra money I would just cancel and use someone else read more

This is for sure the last time I'm traveling with Spirit. There was talk at the terminal between passengers that someone heard the flight would be delayed but the gate still said "on time" and they were boarding people. As soon as everybody was loaded up they left the gate and then announced the delay of 1.5h. Now we are stuck on the plane with a hundred people, there is no service. People asked for beverages but none have been received. If that delay was known to them they should have just left us at the terminal. This is like being held hostage. There is no fresh air. This is the absolute worst. read more

Spirit Airlines - Airlines Near Me - Newark, New Jersey

No hassle for this leg ( EWR- LAS)... I am a member of their $9 club ( which is of no use) so I know their pros & Cons. Baggage cost, online check-in, all that thing which make them extra bucks, I totally avoid it. Tip: while doing online check-in 24 Hrs before, when they asking for seats, chose a random option, if not, you have to pay more. 90 % chance, you'll get your seat along with your companion. Traveled 4 times, and got the seats together with my lovely wife. It's just one of their trick to make money. So if you are aware of these, then these airlines are good. Have read customer complaints about the extra charge, they have already mentioned all these points on their site that it will cost more. Coming to this flight, early morning flight is always crowded. Though reached the airport at 6:15 for 8 AM Flight. There is a kiosk for a Luggage tag, nowadays every airline has their kiosk. You just have to hand over the bag after tagging your luggage. The flight was okay, as I know their seat does not recline or no TV-Food service. So no expectations are always good. It was 4.5 Hours flight to LAS (Las Vegas) and everything was on time. (Little did I know what was waiting for me at Vegas airport while coming back, that is in next review) read more

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Checking out some cheap fares for a contemplated trip and the Spirit Airlines algorithm constantly beckons. The basic fare is rock bottom but when you add in fees for carry-ons, actual luggage, stale pretzels and bonafide seat assignments, their pricing advantage quickly evaporates. And of course there's the extracurriculars and in-flight entertainments captured almost daily by social media featuring in-flight rage-a-thons over mask etiquette and other assorted failures of rudimentary anger management and the collective gene pool All things considered, my desire to willingly confine myself in a metal tube with a planeload of knuckle dragging mouth breathers is fading fast as is my desire to venture far beyond my bedroom without a fully charged tazer and a riot-sized can of mace. Sure, I'd like to get to Florida in three hours but hitching a ride with Spirit Airlines suddenly makes driving sound like a much better alternative. Now all I have to do is find my keys. read more

Boarding began 8:55am for a 9:40pm departure. We arrived to the airport at 9:05am but were told we cannot check in, and have to be placed on another flight (for an additionalfee of course). I truly believe the original flight still could have been made. The agent also seemed to need help every step of the way from their supervisor, which just lengthened the process. read more

HORRIBLEEEEEE , Don't flight with this airline anymore Super bad , and super expensive the baggage Don't do that read more

The only positive thing i can say about Spirit Air is that the plane didn't crash.... We are in Forida, approaching gate 84, with 45 min to spare.... As we approach the gate, they changed our gate from 83 to 24. Now we have to go back to the main hub, ride another tram and go through security again.... THIS AIRLINES IS HORRIBLE.... Do not Fly with them.... Not to mention, we had to get rid of all our beverages purchased after going through the first security. Cost $30. All because they changed gates at the last minute..... DO NOT FLY WITH THESE BOZOS!!!!!!! read more

They absolutely suck! Where do begin? Deceptive pricing or crap service? Highly un-recommend!

Idk why spirit airlines always delay. Waiting in the airport for more than +5 hours and my flight still not departure. Contacted the airline agent for compensation. At least a meal voucher. But the response is " the delay is minimal and does not offer compensation " No customer service or what's so ever. I guess that's why it's cheap airline and you cannot ask for more. read more

We've been stuck on the tarmac for close to an hour and a half because the plane just won't work.. the maintenance team is in the cockpit trying to figure out why the plane can't start. The crew is friendly enough, but it doesn't take away from the fact that this airline is booty cheeks. read more