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    Frontier Airlines

    1.1 (10 reviews)

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    10 months ago

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    1 year ago

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    1 year ago

    The only good thing about frontier is that you'll never miss your flight...they'll be late, rest assured

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    Jacksonville International Airport - JAX - Rocking chairs (12.22.25)

    Jacksonville International Airport - JAX

    4.0(728 reviews)
    0.4 mi•Northside

    I have dropped people off here before, but have never used this airport…read more I am traveling with Breeze Airways, and I have to tell you that it was a breeze going through check-in and security. I got in line, used the QR code to check in, waited about 15 minutes, as the line moved along with deliberate speed. Got to the counter, showed my Real ID driver's license, she made a joke, and we both laughed. Even though everything is electronic, she printed a paper copy of my boarding pass. Walked through the airport a bit, and passed up the huge row of rocking chairs (maybe about 60 of them) in the middle of the breezeway. Nice! Got to the TSA and did not have to take my shoes off! Finally, got back to sanity! Put my stuff in the huge bin, walked through the scanner. The guard had to check my wrists and arms, because I have a Dot.com bracelet on for my Instagram, so it probably set off a light or two. Easy peasy, got my stuff and headed to my gate for a seat. I have to say that was the fastest I have ever gotten through an airport from being dropped off. The whole process took about 35 minutes! Wow!

    THE BEST airport ever! It is so easy and smooth to find everything and the staff are so friendly…read morekind and supportive helpful and sweet very caring and clean and organized plus sanitary and absolutely excellent service! Thank you for your service and patience decorated and devotion to the community I appreciate it so much keep up the best work and thank you for everything! You all deserve raises and treated well and love I appreciation! You're the best airport ever I wish every airport was like this one! Happy summer everyone! From Lauren

    Photos
    Jacksonville International Airport - JAX - Welcome to Jacksonville airport

    Welcome to Jacksonville airport

    Jacksonville International Airport - JAX - Corridor at JAX

    Corridor at JAX

    Jacksonville International Airport - JAX - At JAX

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    At JAX

    Breeze Airways - Charge it!

    Breeze Airways

    2.9(12 reviews)
    0.0 mi•Northside

    I have so much time to kill, sitting here on the plane, about 200 yards from the airport, watching…read moreplanes go right by us to disembark. We have been sitting here for an hour now. My first flight, I was ignored during snack and beverage time. I figured it was a fluke, but we were delayed from disembarking for 45 minutes. Things happen. Delays seem to be the m.o. of this airline. We arrived from Pittsburgh in Jacksonville, and had to wait for a Breeze Airways plane to finish and taxi away...no problem. Would you believe ANOTHER Breeze Airways plane passes us up and went straight to the airport and unloaded. Then an Air Canada plane came and docked, then a Delta plane cane and docked, and we are still sitting here. Now, Brian, one of the flight attendants was very entertaining while giving us all the flight info, so much so that when he was done, he got applause. I have never seen that! The way the schedule the planes needs to improve. Not only did they delay more than a hundred people, they also negated his stellar performance on the microphone. Also, I was skipped for the beverage on this flight, as well. The row in front and behind me got drinks, and I went thirsty. When the crew saw how delayed we would be, they got cups and water to help with the dehydration of flying. I stared at each one of the three flight attendants, and not one of them looked at me, nor did they ask if I wanted some water. The row in front of me got water, as did the row behind me. Not sure why this airline just serves drinks randomly, and not systematically! So much room for improvement. I actually want to fly this airline again, in a few months, to see if things get better. I will also write several emails directly to the company.

    Today was my first time flying Breeze Airlines. It is a near full 4 hour flight that turned into…read morenearly 5 hours due to dodging storms along the way home. Not a horribly lengthy flight, yet still too long. Somehow, overnight, the departure time was lengthened by 15 minutes. Once we arrived to the airport, it was delayed again twice, to equal another 25-30 minutes. Typical, but not a good first impression! Boarding the plane became chaotic because few people could understand what the Breeze employee was saying. She seemed to want to eat the microphone when speaking into it. Once on board the flight, the attendants had to stay seated for the first hour of the 5 hour flight because it was too bumpy. Once through the turbulence, they got up to serve drinks. Your choice was water or ice water. Anything else, they charged for. No snacks were handed out. I asked one of the attendants if they had a blanket because my husband was cold, but really wanted to rest his head on it while he tried to sleep. They had no blankets of any sort, so they said. There were several young babies on the flight who were quite vocal about their being uncomfortable! I was taken aback when one of the flight attendants shouted fairly loudly 'Give 'em a bottle! Give 'em a pacifier! Give 'em a boob!' That was rude & unethical as well as uncalled for! It is definitely not her place to be instructing passengers on how to quiet their kids who have no control over how they feel about flying. It was not the best of flights home from vacation.... But still happy to be back home and in my own bed!!!

    Photos
    Breeze Airways
    Breeze Airways - Nicer Seat. Lucky to have the rare occurrence of having two seats to myself!

    Nicer Seat. Lucky to have the rare occurrence of having two seats to myself!

    Breeze Airways - Drink and Snack Menu

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    Drink and Snack Menu

    Amtrak

    Amtrak

    3.2(50 reviews)
    9.0 mi•Northside

    Well, this is a two-for regarding the station and the train itself. We parked our vehicle and…read morecaught the train. The Amtrak station wasn't crowded; it was clean and the staff was very pleasant. There seems to have been some renovations going on at the station, which is good. It was an easy process to check our luggage and just wait on the train, which was delayed a bit. Of note, there were delays throughout the trip. Not one time was any of the trains ever on time. There were multiple stops along the way to pick up travelers and to drop off travelers at various stations. But we always made the next connection. This was our first train ride of this kind. Both my husband and I wanted the experience of an overnight train ride. We traveled from Jacksonville to New York City (overnight), then caught another train (9-hour ride; Coach seats very comfortable; very ample leg room) from New York City to Niagara Falls, then took a taxi across the border to the Canadian side. Though we paid for a "first class" experience, the accommodations were definitely not "first class." Definitely need an upgrade in terms of the rooms. Still, the experience of traveling and not having to deal with anything near the stress of catching a flight was just very satisfying. We purchased the bedroom and the space was very tight, but it was private and peaceful. Enjoying the scenery along the way was awesome. The meals were good and the service we received was top notch. With the meals, we had the option of eating in the dining room, or having our meals brought to our room. We exercised both options throughout the trip. Note, there is a "cafe" on board the train as well for those who were riding coach and for anyone who wanted to purchase food in between meals. On our return trip back, we had a bit of a layover in NY so we were able to enjoy the lounge (complimentary food, spacious seating area). The staff at the station in NY City train station were simply amazing; so very helpful and with great attitudes - considering the hustle and bustle!

    First, Amtrak is horrible!!!! Trains are always delayed by significant times…read more Location in Jacksonville, Florida looks like a dump. Not well maintained. Better off flying!!!! Will not be traveling again using Amtrak!!

    Photos
    Amtrak - View of the tracks from outside the station.

    View of the tracks from outside the station.

    Amtrak - Convenient vending machines

    Convenient vending machines

    Amtrak

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    United Airlines - If disappointment was a flavor

    United Airlines

    2.3(41 reviews)
    0.1 mi•Northside

    Almost didn't make it to Seattle! Our flight from Jacksonville to Washington was delayed, causing…read moreus to miss our connecting flight to Seattle. We were panicking because we were supposed to meet my 80 year old parents there who had just flown in all the way from the Philippines! Initially, the United agent via chat told us we would have to wait until the following day because United had no more flights that day. Leaving my elderly parents alone at the airport for the entire night was not an option! The agent said they couldn't book us on another airline. However, when we went to the gate front desk and informed her that there is a flight to Seattle via Alaska Airlines, she immediately rebooked usI Yey! I guess the lesson I learned from is, if the airline's own flights are full, specifically ask the desk agent to rebook you thru one of their "partner" airlines.

    Flew from Jacksonville to Syracuse recently on connecting flights with United. Across the board,…read morethe crew at check in and on the flights were just polite, helpful and top notch. Their app and notices are excellent as well. I also enjoyed having our bags tracked as well. First time flying United and I definitely see them as a go-to choice going forward.

    Photos
    United Airlines - Premier Silver thanks to Marriott Titanium Status - March 4, 2024

    Premier Silver thanks to Marriott Titanium Status - March 4, 2024

    United Airlines - Addicted to the chocolate pie (left) and the veg meatballs Lol.   Thx for the upgrade United.  10.28.22

    Addicted to the chocolate pie (left) and the veg meatballs Lol. Thx for the upgrade United. 10.28.22

    United Airlines - Terminal

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    Terminal

    JetBlue

    JetBlue

    2.3(54 reviews)
    0.1 mi•Northside

    First time JetBlue flyer! Took a short, non-stop flight from JAX to FLL and although my departure…read moreflight was delayed 30 minutes from boarding, I had a great experience. Never have I ever been on a flight that was delayed where the pilot came out and spoke in detail about the reason for the delay, what was done by the maintenance team, and what will happen next. Not only that but he detailed his years of flight experience, including maintenance experience, and time in the AirForce to express his confidence in flying the aircraft based on the results of the maintenance teams work. Lastly, Capt Mark Mitchell (Flight 17) spoke on the importance of us getting to our friends family and shared that to JetBlue all passengers are family. This was such a kind gesture. Once we were ready to take off, we had a longer delay waiting for FAA clearance. At this point, I would have arrived sooner if I had driven but it is what it is. For such a short flight, an economy ticket was sufficient. Surprisingly the seats were comfortable and spacious!! I'm 5'0" on a good day but these seat would be comfortable for a much taller person to stretch out their legs. The flight attendants were friendly and the cabin was clean and new. My return flight could easily cause this review to go from a 5 to a 2... the crew is not the issue. The planes are the issue!! We departed from the gate for an on time departure. We taxied down the runway then the Captain comes on board and says "we must return to the gate because the computers stopped working so maintenance needs to take a look at the issue." The flight was delayed an hour. We arrived in Jax safe and sound. I did witness flight attendants personally go to passengers with certain flights and layovers that may be impacted by the delay or the weather to provide options. Many decided to deplane for later flights. Again, this shows that JetBlue does care about their passengers.

    After flying jet blue for 10 years this was my final straw with their lack of care after delaying…read moremy first flight for 3 hours , diverting my flight 3 hours away from my destination only to leave all passengers stranded either no accommodation! Not a care in the world for any of us .. they didn't offer food , water or try to get us out after 7 hours ! After midnight the pilot used excuses and told us we are stuck and will have to see when s flight leaves the following day.... Well after 22 hours and no updates , we jumped on a greyhound after booking a hotel on our own expense to get home ! JetBlue ticketing , customer service agents and flight crew all deserve to be fired and passengers reimbursed !

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    JetBlue
    JetBlue
    JetBlue

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    Frontier Airlines - airlines - Updated October 2026

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