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    Recommended Reviews - JetBlue

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    Hey everyone. It really only takes one google search. I have not seen one person speak highly of jetblue in the 30 minutes I have been researching this airline. The lack of empathy, awareness and simple respect that customer service/staff obtain is genuinely very concerning. I'm not sure what we need to do as a community to either improve this issue, or just simply remove jetblue from airports period, but something needs to be done. Families have been stranded. Loved ones have been screamed at. And luggage has been neglected. There's multiple reporting of uncleanliness in their aircraft's as well. I have attached pictures of multiple people who feel victim to the wrongs of jetblue. Please guys. This is not a good airline and please look anywhere else BUT jetblue.

    Shanay H.

    easy drop off family and check your bags. It's also not hard to check in, and the security line goes really fast

    Jessica P.

    I like jetblue. They have reasonable prices and fly to many destinations. Today I'm headed to FLL then Jamaica. Relaxing seats and friendly crew so far. Excited to be headed on vacation

    Water
    Rachel D.

    The airlines offers more legroom however you have to pay for seating in those areas even if there are empty seats available and you've already paid for upgraded seating. They'd rather have folks piled 3 in a row than allow others to sit in open seating. No thanks. I will stick with southwest. I don't like how this situation works especially during these times. If there are seats available cater to Your customers and not your pockets.

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    3 years ago

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    1 day ago

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    2 months ago

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    3 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    3 years ago

    we got delayed for 3 hours then we arrived at orlando then we had to switch terminals due to atc i guess

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    7 years ago

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    9 years ago

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    8 years ago

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    5 years ago

    The worst customer service,I waited 50 minutes in the line,and they hang up in my face. I will never book with them again.

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    8 years ago

    Huge shout out to Mikala for being super helpful and nice. Mikala is a perfect reason why JetBlue is the best.

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    8 years ago

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    Page 1 of 2

    Ask the Community - JetBlue

    Review Highlights - JetBlue

    The seating is as comfortable as Economy can be with sufficient legroom and overhead storage.

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    Jacksonville International Airport - JAX - Rocking chairs (12.22.25)

    Jacksonville International Airport - JAX

    4.0(717 reviews)
    0.3 miNorthside

    Jacksonville International Airport (JAX) It's a good size airport very walkable, walked a few laps…read morewhile waiting on my plane, easy to navigate. Security, gates, and baggage claim are easy to navigate. Staff are helpful and approachable. Dining is solid for a smaller airport, There's variety you can have a sit down meal or just something quick. Big plus for disabled veterans: free parking for vehicles with DV plates. You just need to park in the designated area (posted before entering the garage and pulling a ticket). When you're checking out, go to the cashier with your parking ticket. If no one is there, press the assistance button and they'll walk you through the process.

    The Jacksonville International Airport is a nice airport that is currently undergoing major…read moreconstruction. Some great things about JAX are the airport check-in counters, and TSA area. Everything is very clear, with open space for big crowds and the restrooms are very clean. Also, they've recently changed their scanning machines at TSA which makes the process smoothers. However, once you pass TSA and enter the terminals, that's where it gets very crowded and there's not enough space for the amount of people waiting for their flight which can be very chaotic. Also, the food options are very limited, so I would recommend just grabbing something to eat before getting to the airport. Also, the bathrooms near the gates are very dirty and would avoid them at all costs. Frankly it feels like a whole different airport once you cross TSA, and not in a good way. However, the main reason why I am giving them three stars is their rental car area, which is insanely confusing. You first check-in with your rental car company across from the baggage claim area, and they will give you a parking spot number to pick-up the car. If you are carrying a lot of luggage with you, this can be extremely annoying because it is a long walk and the signs are not very clear. If you are traveling with kids and a lot of luggage, I suggest having one person pick up the rental, while the other stays put by the pick-up area outside of baggage claim.

    Photos
    Jacksonville International Airport - JAX - Welcome to Jacksonville airport

    Welcome to Jacksonville airport

    Jacksonville International Airport - JAX - Corridor at JAX

    Corridor at JAX

    Jacksonville International Airport - JAX - At JAX

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    At JAX

    Allegiant Air - Allegiant airlines

    Allegiant Air

    2.0(23 reviews)
    0.2 miNorthside

    *Airlines main assistance (Toll Free)™ phone number is *1_(8 55)|6.57|47.OO available anytime…read morebooking management, flight changes.. (day or night). As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

    **To reach live human at Airlines call +1 (855) 65.7~47~0o (US) * and reach 'Customer Service…read moredirectly' at any time. This 24/7 toll-free 'phone' line ... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again..

    Photos
    Allegiant Air
    Allegiant Air
    Allegiant Air - Flight updates getting pushed back multiple times

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    Flight updates getting pushed back multiple times

    JetBlue - airlines - Updated May 2026

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