I will never use Uber or Uber eats again! I was released from the hospital and had to take an uber…read morethe guy had an electric car and couldn't make it to my home so he asked me to get someone else then tried to charge me for a ride. I ordered food today, there was a special on drinks but one get one free and I was charge $25 for drinks then told by Keifer (fake name) that I was given the discount although I provide my receipt and shown them I didn't. No way to call no way to get a resolution. Pure fraud!!!!!

If I could give 0 stars I would…read more We ordered a ride to pick us up from the Airport in Jacksonville and take us to our home in Ponte Vedra, due to the fact that parking at the Airport is very limited right now. We landed on time and then notified the car that we had arrived. Of note is the fact that there is a specific pick up area on the arrivals section for services like Uber to pick up their fares. Also, we are senior citizens carrying very heavy bags. The pick up line moves quite quickly. My wife was keeping track of our Uber on her phone. She was notified that the car, a Volkswagen Taos, would arrive in 9 minutes. At about the 15 minute mark, her phone showed that the car was 650 feet away. We waited and waited but no car. Then, my wife texted the driver to find out where she was. She was sitting in the waiting line way, way back from the pick up area. She then told us to walk back and find her in the line. My wife said that we were absolutely NOT going to walk back and find her. We were standing in the correct pick up area. It was her job to drive down and pick us up. We stood there patiently, and finally this white Taos came down to where we were, rolled down the back window and started to scream my wife's name, never even got out of her car to get our suitcases. My wife , hearing and seeing this ridiculous behavior, walked over and told her to forget it. In addition to being nasty, this woman had a magnetic sign on the side of the car, and when my wife asked her what it was, she said"that's my business." The name of the business was Hygiene Anonymous. We don't know what she was doing. Was she picking us up in between jobs? And what does that business have to do with Uber? We ended up getting a different service to take us home, ZTrip which was more expensive, but was sitting there and we both agreed that the driver was careful and very friendly. This is not to say we will not ever use Uber again, but this was a very bad experience.

Mike provided stellar service and went above and beyond! We had an issue with where to store the…read morecarseat my toddler used on our ride TO the airport and he agreed to keep it with him until our return. Sure enough, it was there as agreed on our ride back FROM JAX airport. We will use Mike's services moving forward everytime we travel with our toddler.

Michael performed as true professional by providing curbside service, a clean and reliable vehicle,…read moreand friendly conversation.

Awesome experience! Everything from booking to payment and to coordinating with the driver was…read moresmooth and easy. The owner is great with texting information but also available by phone. He was quick to send over a quote and payment info. We had 8 adults and 5 kids and had a great experience riding to the baseball game and back on 4th of July. Our driver Mark was wonderful- so friendly and easy going but also a safe driver. He knew the best place to drop off, pick up and how to get home. We had a blast playing our own music and on the way home the little ones had plenty of room to snooze. I highly recommend and hope I get to ride with them again!

The Driver arrived on time. He was so wonderful! I loved the decor inside the bus. He was an…read moreexcellent Navigator. We had to pick up a few of people staying at the family home and the next stop was, Fantasy Farm in Ponte Vedra. He had the lights going on and the music playing. Pros:the professional and kind mannerisms of the Driver. Cons: Music was a little bit too loud. Not commercial free music playing, but he would turn down the volume when a commercial came on. You can subscribe to Pandora Premium-highly recommended. Recommend? A big, "YES"!

I can't say enough good things about Castaway Transport. Augustin is great! Super easy to work…read morewith, punctual and he pays attention to every detail. I much prefer the experience of Castaway Transport to an Uber or Lyft when needing transport to the airport or a fun night out on the town, especially from Nocatee and Ponte Vedra. It's an easy decision for me when needing a car service.

From the owner: JAX Airport & Car Service - easy online scheduling. We also offer service from Jacksonville to…read moreOrlando, Ocala, Gainesville, Daytona, and more! Family Vacations, proms, business, and point to point service. If you need transportation, you won’t find better service than Castaway Transport.

Had an amazing experience for my friend's birthday celebration! The staff is friendly and…read moreprofessional and the ride was smooth and they were on time for arrival and departure. The ladies and I had a great and hiring Sunny Side Shuttle allowed us to focus on having a great night out instead of having to figure out who was going to drive, where to park and etc. Definitely worth the investment!

From the owner: We’re here for you. Airports, ports, casinos, private luxury travel,corporate, groups and much…read moremore! Call or text and visit our website!

This is the first time I used Dolphin Medical transport. The service was great and reasonable…read more Please keep up the work that you do. (Courteous)

This transportation company has been amazing in everyway possible ..My son has severe autism and…read morethe owner Mike is so compassionate and understanding and so are all the drivers..They are dependable and reliable and always on time to pick him up and drop him off..I feel confident to send my son with them and know he is safe and cared about!

Got married 6/28, and wanted to surprise my bride with a stylish getaway. Instead of friends…read moredriving us to our hotel, there was a shiny white stretch limo waiting for her to take us around Jacksonville with the wedding party for photos and fun. Cruz was a great driver. They took my request about a week before the event, and Mark gave me a great deal. The owners are great local beach people (we live in Atlantic Beach), and not some soulless profit-machine corporation. Could not have been happier with our service. Great attention to detail and cleanliness/sanitation (ugh COVID). Cruz was so professional and helpful in every way. The perfect ending to a perfect wedding day! Also, let me save you guys some trouble... I am VERY careful with my money. I looked at just about every limo service around and Riverplace was the best price, best service, best people to work with by far. Do your own research; you'll see for yourself.

Very very nice Butters... Mary and her husband are the absolute best in the transportation…read moreindustry... very rare to find a company that has it together and does even more than expected, they have it. I would challenge anyone to use this service and not give a thanks to me after for this r.. I almost wanted to keep them a secret for myself. Thank you to the Fleming's , you are on point Ouch , well Mary and her husband did so well that they got an offer to buy their fleet of limos, cars, SUV's and vans, with the same drivers and everything, just a new couple owes the company now. I first got ahold of Mary Fleming when she owned the business on Easter Sunday at 9pm, we exchanged emails and if I contacted her in any way she would get back to me within minutes. I sent in my usual birthday limousine request on Friday and I got a call from the new couple that bought the company about 9 months ago. I have not gotten the quote back yet but I will let you know how the new owners are doing very soon

I have been taking Beach Buggy as a local living at the beach since college (5+ years not to age…read moremyself) and have always had the most amazing experiences until this past weekend after my engagement party. Our driver, Taylor, was incredibly rude and had 16+ people in the large van and continued picking people up and asked us to "lap up" on the way to Atlantic Beach. Once there, we were all collectively going to the same location and she dropped us off multiple streets away. She said if we have a problem with it then "figure it out and call an uber next time", then banned me when I told her I felt lapping up was unsafe! I understand it's a "free ride" and they work off of tips and I am usually EXTREMELY generous and remind my entire party to tip usually $5-10 per person which is exponentially more than an uber makes. Unfortunately for this local, I won't be using beach buggy anymore or recommending it to anyone. Only takes 1 bad apple to ruin an experience I guess :(

I can't recommend Beach Buggy enough!! If you live in San Marco, did you know you can have a FREE…read moreride pick you up (via the app - just like uber) and drop you off at dinner, the museum, the riverwalk, etc?! I feel like people do not know about this service. I moved to Jacksonville a few months ago and have used beach buggy 10+ times. Kristen (with pink hair) drives the San Marco buggy. It charges at the Doubletree, so depending how far you are from the hotel depends how long it will take to get picked up. It has never taken more than 10 minutes for a ride. You type in how many guests you have on the app and then it heads your way. Please make sure to tip your driver! Cash or their venmo is clearly marked on the back seat. Kristen was so nice when picking up my family and I, and she always plays Fall Out Boy music. One time I couldn't find her, so she texted me to notify me that she was behind a big truck. These rides are safe and free. I take it often to happy hour or dinner when I have heels on and don't want to walk a short distance. Such a great asset to our community!