We flew from San Juan Puerto Rico into Atlanta. We landed and got off the plane. We asked about our checked baggage as we are connecting to Boston. We were told all set not to worry about it. The connecting flight ironically was the same plane? Refueling? The plane departure was 10:40 On time. We went to the restroom Walked to the concession area came back and was told Gate is closed - you missed it 10:28pm The staffing at the gate were less than helpful Supposedly the woman at our gate Didn't catch her name but was very NON-EMPHATIC of our situation. She claimed she called our names We were a party of 4 6 others also missed this flight!!HOW DID 10 PEOPLE MISS THIS FLIGHT tonight??? The man at the adjoining gate tried to stick up for her and said she called your name I heard her Meanwhile his gate was loading and we heard him giving them Last call boarding in 5 minutes Flight # Ft. Lauderdale 4 minutes please come to gate 3 minutes doors will be closing 2 minutes final call Ft. Lauderdale flight # They made the flight by the way As for me and my family we are sitting on the floor waiting for a 6:00am flight to Boston. If it wasn't for Ella at the ticket counter to assist us I'd probably have some really nasty things to say about this airline. Will I fly Frontier again? Probably not unless I had no other options. One last complaint I ordered a vodka and cranberry stewardess took my card and said $ 15 and pointed to leaving a tip Not only was it dark I couldn't see the tip choices Apparently I gave a $ 2 tip So it cost me $ 17.04 I know should have said no tip But they should at least point to the no tip option!! read more

Frontier Airlines - Airlines Near Me - Atlanta, Georgia

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Frontier really said, "What if flying felt like a side quest?" The ticket was $39 and by the end of the trip I somehow owed them custody of my firstborn and $14 to breathe near the emergency exit. The seat didn't recline, didn't cushion, didn't believe in me emotionally... but it WAS technically a seat. Boarding the plane felt like Walmart on Black Friday: Zone 1. Zone 2. Zone 47. People fighting for overhead bin space like it contained the last Xbox on Earth. The pilot came on the speaker sounding exhausted: "Folks, if this plane starts making noises... just mind your business." And the snack prices??? The flight attendant handed me a Pringles can like it was rare contraband: "That'll be $11.50 and a small sacrifice." But listen -- they got me across the country for less than the price of an Uber Eats order, and the plane only shook twice, so honestly? Elite service. Would absolutely fly Frontier again against my better judgment. read more

Frontier Airlines - Airlines Near Me - Atlanta, Georgia

Do not make the same mistake as us by thinking flying Frontier will 1) save you some money and 2) won't be a mess from start to finish. Starting off strong for why Frontier f-ing sucks is that they advertise discounts if you sign up for their credit card. We did so, and after multiple phone calls due to nothing working correctly on their website, we finally got what we were promised at a discount of about $100, not the $200 advertised. As others have stated, Frontier is gonna try and squeeze every last cent out of you for ridiculous "perks" such as a bag of pretzels or getting to pick your seat. I doubt that anyone flying Frontier actually ends up saving very much money at all. If Frontier had an adequate staff to help ease some of these issues, I might give them a higher rating. However, our flight from Atlanta to Las Vegas and vice versa was a sh-t show. After boarding everyone on a plane in Atlanta hours late, we were then told "this is flight is canceled" and essentially to "take a hike." There was no explanation from any staff about what or why this happened and crew acted like passengers were the bain of their existence because we had the audacity to ask for help rescheduling. Round two a full 48 hours later wasn't much better, with Frontier staff behaving totally clueless about multiple flights getting ushered to one gate. After much confusion and running to the other end of the airport, we finally boarded our cramped, basic aircraft and took off late once again. Our return flight from Vegas wasn't as terrible, thankfully. Flying Frontier from start to finish was a nightmare with not one staff member stepping up to give any sort of explanation, direction, information, etc. Their collective attitude seems to be "pay for a plane ticket and good luck from there. Don't bother us." I will never bother to fly Frontier Airlines again. read more

After reading the other reviews, I was hesitant but it was the fastest connection to Atlanta from Philadelphia. And perhaps due to my low expectations, I am thrilled to let you know that flights in both direction were on time and pleasant! Yes, it's no frills, but service was efficient and all announcements were understandable. I would recommend this airline for people who travel with carry on and just want an efficient way to get from point A to B. read more

This has got to be one of the worst airlines on the face of the earth on my opinion Charging $80 for luggage ok yea not a fan When landing at ohare from Atlanta I heard " please leave as soon as possible because we are late for a flight going back to Atlanta " I did fly them three times this year. They also use the ticketing people as your gate agent 3 hours later or so ...I'm sure they didn't pay them more.ive only seen that in Latin America .not sure if overworking your unmotivated employees is part of a good business plan. The attitude problem Of the the staff is probably the worst problem /even compared with Latam flight I took from Cali to bogota where they put up a divider and allowed people boarding and deplaning to commence activities at the same time read more

Here now. First time trying this airline despite all the warnings. This airport is horrible. It's too damn large. There were folks on my flight from Chicago that were late connecting to Tampa (courtesy of Frontier) and had to run through this God forsaken airport to get to a far far away gate. Hope they made it.... Doubt most of them did. Tried to change my plans yesterday to fly out earlier since my schedule changed and the lady on the phone had the audacity to tell me one flight would be 15 hours and the other one will be 18 hours. Really ma'am? I just kept what I had. Both my originating and connecting flights were late, of course. People were arguing with the flight attendants. The flight attendants were giving bad information - double-booking seats and asking people to refresh their website... And yelling at people. They FEE you to death (or try to anyway). This whole airline is a mess - regardless of price. Although it was a "savings" over the $700 everyone else was quoting I clearly gave it all back in time and inconvenience. Despite it all they don't forget for a moment to pitch their rewards card. :/ I won't get home till sometime in the wee hours of the morning. You absolutely get what you pay for every time in America. Fly me from Chicago to Atlanta to fly me up to Baltimore after a 3.5 - 4-hour wait. In their defense, the planes are new, they seat vets early and the pilots appear to be good. Never again though. It's the Waffle House of the sky. read more

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This is my first time on Frontier, and so far so good. My husband and I mainly fly Southwest Airlines, but Frontier's tickets were really reasonable. So, I decided to give the airline a try. The airline has snacks and beverages that you can purchase, and if you decide to switch seats, you pay before boarding if the they have any. The plane is crowded, but the travelers are boarding fast. The seats are comfortable and it's plenty of leg room. I'll definitely book another flight, if needed. :-) read more

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Our first time flying Frontier, through Atlanta via Jamaica. We choose for direct flights and initial low cost ticket. It is the lowest cost that draws you in but also have to pay for everything else, seat choice, bags, personal items, in flight drink or snack, check-in if you haven't already done on phone. I did upgrade to business class to include 2 checked bags per person, 2 personal items, and free cancel with refund for extra 200 each. Business is only way would ever fly this carrier again as get extra legroom, and includes extra seat for storage or sleeping on. Nearly private overhead bins as Business is the first 3-4 rows at front of plane. Our flight was 41 rows and we were row 2 for around $530 per person with upgrade to Business. As for my negatives, even for Business upgrade the seats are still uncomfortable to sit in for just a two hour flight. In Atlanta and Jamaica the boarding staff don't call the boarding groups out until people are already boarding. So you end up with all the passengers lined up in a free-for-all to be first in line it is utter stupidity, board by groups like a reputable airline. Before they will let you step foot in the plane you have to physically show that you have a paper pass, you know from the pass scanner you just used 2 minutes prior. So you end up with people holding the boarding process up looking for papers another idiotic policy for Frontier. The board staff will do "random security check" and pull someone out of line with no explanation as to why, and suddenly start acting like you are a terrorist if you question anything. This check is after everything on you was scanned through the actual x ray machines, to me it is more about profiling people to give them problems. Mixed thoughts here, the dumb policies and inept employees probably take away from decent value for a short flight option. Pack a pillow for your bottom. read more

Oh no! What could improve? Literally everything. How do you know an airplane is coming but don't have a gate ready for an hour? Sure, so we sit here, then people can't pee either? We're literally in the airplane parking lot. Oh we were also late to leave because the cleaning crew took 30 minutes. And the gate screens consistently had the wrong flight so people thought they missed it. Not even the "budget" price was that good. Spirit was better. I have read the tarot cards, Frontier will perish. read more

Hi, I would like to express how disturbing and unacceptable my experience was as a first-time flyer with this airline. My flight from El Salvador to Atlanta was fine; however, once we landed in Atlanta, the experience quickly became a nightmare. I had a connecting flight from Atlanta (ATL) to New York. We arrived in Atlanta around 7:00 p.m. and had a two-hour layover, with boarding scheduled for 10:00 p.m. I located my gate and spoke directly with the gate agent, who confirmed that Gate C7 was correct. Both my printed boarding pass and the boarding pass on my phone also showed Gate C7. I remained at that gate for over two hours. Eventually, an announcement was made that boarding would begin shortly for a flight to Baltimore. Confused, I approached the gate agent, who then informed me that my flight's gate had been changed. No text message, email, or announcement had been made to notify passengers of this change. When I asked what time my flight had departed, I was told it had left an hour earlier. At that point, I was extremely distressed and began to cry. The following day was my birthday, and my son was sick with a fever, which made the situation even more overwhelming. I was then instructed to go to the customer service desk. A staff member told me to take the train to Stop T. When I arrived, I was informed that there was no customer service desk at that location and that I needed to go to the ticket counter in Concourse E instead. After finally reaching Concourse E, I approached a female staff member for assistance. Before I could explain my situation, she stated that her shift was over, walked out of the booth, and pointed to a QR code, instructing me to contact customer service as she was leaving. This experience was incredibly frustrating, stressful, and disappointing, especially for a first-time flyer. The lack of communication, misinformation, and unwillingness to assist left me feeling abandoned and unheard. At this point, I began to panic because I needed to get home. I had not seen my son in seven days and did not want to spend my birthday alone in an airport. While waiting, I was repeatedly approached by men, homeless individuals, and even employees, which made me feel extremely unsafe. I contacted customer service, but it took a long time for someone to answer. When I finally spoke with a representative, I was told there were no remaining flights that night. I was also informed that a refund could not be issued and that certain issues could only be resolved at the ticket counter. By this time, my anxiety had escalated to the point where I needed to use my asthma inhaler, as I felt an anxiety attack coming on. The customer service representative, Chris (who stated he was not permitted to provide his last name), informed me that the next available flight was at 9:00 a.m. from Atlanta to LaGuardia Airport. I had no choice but to accept this flight. I then asked about hotel accommodations, as I did not feel safe sleeping in the airport overnight and also needed access to a shower due to being on my menstrual cycle. Chris advised that he could not assist with hotel arrangements and that this could only be handled by the ticket counter. Unfortunately, the only ticket counter agent available had already refused to assist me, directing me instead to a QR code and telling me to contact customer service. The representative then offered a $50 flight credit, which was of no help, as it could not be used to secure a hotel room or meet my immediate needs. As a result, I was forced to book a hotel room on my own. I then had to travel in the rain while trying to locate the taxi area. I was given incorrect directions twice before finally finding transportation. When I arrived at the La Quinta hotel, the experience was equally distressing. The room was unsanitary, with dirty sheets and a poorly maintained bathtub. I was forced to change rooms twice before being able to settle in. That night, I was emotionally overwhelmed and spent the evening crying. The following morning, I checked my email for the flight confirmation that I was told would be sent to me, but I never received any confirmation or communication regarding my rebooked flight. I never received a boarding pass or any confirmation for the rebooked flight. I contacted customer service again and spoke with a female representative who also stated she was unable to provide her last name. She rebooked my flight, but all of the accommodations I had originally paid for--such as my carry-on bag and Comfort+ seat upgrade--were not properly honored. I was again offered an additional $50 credit, which felt inadequate given the circumstances. At this point, I believed I deserved both a refund and appropriate flight credit. When I arrived at the airport, I spoke with an agent at the ticket counter regarding reimbursement for my hotel stay and the additional expenses I incurred. I was told that the ticket counter no longer had the authority read more

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so i went to disney for a vacay,and our connection was in atlanta! so our flight was at 12:46, we get on and we end up leaving at 1:40 because the pilots were not there!!!! we get off the flight and we missed our connection!!! now the next flight is at 9:00 and i have school tomorrow!! i wish frontier airlines crumbles while i laugh at it falling Update.. it got delayed to 12:31 read more

Frontier Airlines - Me laughing at their downfall - Airlines Near Me - Atlanta, Georgia

I bought the Wild Pass April 2025 and it lasts til May 2026. It was $600. It can get you on a last minute flight for just $0.01 plus tax so many domestic flights will cost you only $16 to $50 one way. It's a great deal even if you paid for a carry on. But some staff can be very unkind and they don't update the gate into or the apps so you get bad old info and the staff blame you for it. Customer service is terrible and subpar. As long as you know this and travel light for just a personal item you will be fine, it's not organized and it's the fault of the staff who are not very caring or hard working. Not all but many I found to be rude and aggressive and not fair. They refuse to accommodate despite their mistakes and lack of keeping updates with information like vital flight delays and gate changes. If the staff were more respectful, hard working, kind, polite, responsive, and not rude, I would give Frontier stars. read more

Frontier Airlines - Airlines Near Me - Atlanta, Georgia

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On time. Professional. Helpful service. Good prices. Dependable. Have counted on Frontier many times. Have not been disappointed

Worst customer service ever. They told me I could trust the app and text messages and tried to leave me behind because "the pilot decided he wanted to leave early". Then the attendant treated me terribly for trusting them. DO NOT BOOK WITH THIS AIRLINE. THEY TREAT YOU LIKE GARBAGE FOR PAYING THEM MONEY AND TRUSTING THEM read more

Worst airline ever. Frontier switched planes and delayed me this morning 45 minutes on my flight and then later the same day when I returned home I was five minutes late because of the 45 minute delay this morning and they absolutely would not help. I just spent $400 to fly home on Delta. Avoid frontier at all costs. read more

Hello on the 30thof December I flew in from Miami to Atlanta with my 2 great grandson's my daughter had already order a wheelchair that was not available getting off the plane had to wait finally it came then the driver couldn't take me to my ride I'm disabled we had to walk very long distance..it's not my fault they didn't have enough workers I will never take this airline again lousy service I'm still frustrated and my legs in pain from such a long walk with a 7-8 yr.old they wanted me to wait until they board the other passengers the flight was already 45 minutes before they let us off .extremely terrible service & staff. read more

This frontier location has the worst staff. Not only do they split frontier up into multiple terminals, but our flight to IAH was delayed by 6 hours. They had only offered $30 retribution after telling passengers that the brakes on the plane were over serviced and engine/AC had issues. THE KICKER IS, the gate agents were snarky, rude and threatened the passengers that they would be arrested if they approached with questions about the six hour delay. Zero communication or announcement on delays and estimated issues. read more

Not only did Frontier lose my bag (it happens, annoying but understandable and usually solved quickly at other airlines), but they also won't answer the phone at the number they provided to call back about said bag. This morning, they initially kept telling me the bag was coming, so I stood by the baggage claim for TWO HOURS after a red-eye with no sleep. They also can't tell me where my bag was last scanned, only that they "guess" it missed my layover in Tampa, so I'm supposed to call back and ask whether the bag made it to Atlanta on the next flight. This would be mildly helpful if they would answer the phone at the literal time they told me to call. So now, I'm without my medications (thank goodness not life saving), without my shoes, and without my toiletries for who knows how long. Maybe they'll see this and respond with a solution, but given the star rating overall, it seems like maybe they just don't care about their customers. Oh, also - there are no entertainment options on board and everything besides water costs money. read more

DO NOT FLY FRONTIER AIRLINES! Their flights might be a tad lower, but they jack up EVERYTHING ELSE. Their Customer Service Representatives don't know what they're talking about I had one LIE on the phone about resolving a baggage charge fee. One claimed to resolve the issue, quoting my email address as the place where the confirmation would be sent. The confirmation NEVER arrived. I called back and a different Customer Service Representative said there is No Way that could be fixed. I just hope this is NOT reflective of their mechanics and pilots!! Anyway: STAY AWAY FROM FRONTIER AIRLINES!! read more

Rude customer service representative AND constantly canceling flights!?!??? Within moments of boarding, after delays all day, frontier decided to cancel the flight because THEY overbooked, had to get a rental and drive , very frustrating experience I will not book with frontier willingly. read more

Zero stars if that were an option. Frontier Airlines ruined my Christmas and stranded me indefinitely. If you are considering flying Frontier--don't. Pay more. Drive. Cancel your trip. Anything is better than this airline. My flight was canceled twice, leaving me stranded for the entire Christmas weekend with no realistic prospects of getting home. After the second cancellation, I was explicitly told by Frontier that they had "no options" to get me back home, yet the offshore customer service rep said they were willing to send me to a completely different city that wasn't even close to my destination. In other words, they couldn't get me home, but they were happy to drop me somewhere else and call the problem solved. This wasn't a short delay or a minor inconvenience. It was days of being stuck, exhausted, and abandoned by an airline that takes absolutely no responsibility for its customers. Customer service is effectively nonexistent. Rebooking means nothing because replacement flights are just as likely to be canceled. Agents provide conflicting information, and once Frontier has your money, you are on your own, no accountability, no urgency, and no empathy. A canceled flight can happen. Two cancellations, no recovery plan, and being told "we can't get you home, but we can send you somewhere else" is systemic failure. Being left stranded over a major holiday is unacceptable. Frontier may look cheap on paper, but the real cost is missed holidays, lost time, stress, additional lodging, and the very real risk of being stranded indefinitely. I will never fly Frontier again, and I strongly advise anyone reading this to choose literally any other airline. read more

They left me stranded. literally. they left early with my child's car seat and stroller. I couldn't leave the airport.

the WORST airline ever- i tried to give them the benefit of the doubt and they kept failing me every flight!!! they delay my wife and I 1st flight becuz we hv to wait for a passenger coming fr Minneapolos, and missed our next flight and booked us on the next flight which is at 11pm, once we got to the gate at 9:30pm they will not check us in unless we pay $25 per person even tho they are seeing in their NOTES its their fault & we are not responsible for any fees. And becz we refuse not to pay at the gate, attendant rudely closed the door on us and called security that we are being rude!! Be mndful that She will not speak to us unless we pay and said wait until the last person checked in and we said ok we will pay and once that last person was in-she shut the door on us and said in our faces "YOU just missed YOUR flight!!!!!!!!! " This is while I am on the phone with customer (FRONTIER) service and I even begged her to speak to them (customer service) and she would not and I asked if we can speak to her sipervi and she said we hv to find her ourselves. I had it with this LOW CLASS-RUDE airline- I am sad for those who work for them and I am sure they need this job but hate working for them. DO NOT FLY FRONTIER IT IS NOT WORTH !!!!! THE COUPLE OF DOLLARA U SAVE IS NOT WORTH IT!!!BECAUSE THEY WILL CHARGE YOU ON THE BACK END IF YOU EVER TALKED TO THEIR CUSTOMER SERVICE!!! read more

Frontier Airlines - Airlines Near Me - Atlanta, Georgia

passengers scrambling to make other arrangements and like myself I paid $224 to fly Southwest then I will have to pay an additional $50 for an Lyft home. Frontier seems to have no regards for their passengers, this was such a disappointment. In addition I paid $48 on Frontier for an upgraded seat in addition to wasting my voucher for a flight I did not use. Frontier keeps providing vouchers but it's all about the Customer service. Thank you read more

Frontier Airlines - Frontier you did it again, cancelled the flight and did not notify passengers until arrival at the airport. - Airlines Near Me - Atlanta, Georgia

After taking a flight from Baltimore to Atlanta. Flight uneventful. It was at the baggage claim where I encountered the problem. Waiting at carousel 6, bags for many people didn't come up from the ground. I later found out from someone else on the plain who had an AirTag in his luggage, it showed the luggage from the flight was just sitting on the tarmac. People working in the Frontier baggage claim office were horrible and unable to provide updates for a complete hour plus. Do better Frontier. Your customer service absolutely sucks! read more

we've been sitting on the plane waiting to take off for over an hour.... mechanical issues! These seats are THEE WORST seats to have to sit in for a long period of time. Thesw flights are notorious for delays, even including baggage delays. This company makes too much money nickling and diming customers to not have a better experience read more

Absolutely the worst airline experience of my life. I would give zero stars if I could. I will never fly Frontier again. My flight was canceled in Atlanta, and the service I received was nothing short of awful. The ticketing agent made no effort to assist with rebooking or provide any real help, instead, she handed me a card and told me to go online and request a refund myself. That was the extent of their "support." When I asked if there were any other flight options, she casually said she didn't bring it up because "common sense" would tell me that the next available flight wouldn't get me to my destination until two days later due to a connection. Seriously? Isn't it my right to decide whether I want to take that option or not? The lack of communication, empathy, and basic customer service was shocking. Frontier clearly doesn't care about its passengers, just moving people along like it's a burden to help them. Never again. read more

We were 5 minutes late for check in and they couldn't do any exceptions and then the next flight wasn't until tomorrow and then on top of that they made us pay an extra 160 dollars for the difference. read more

Frontier Airlines - Airlines Near Me - Atlanta, Georgia

Unbelievable they are in business. Left us and a whole flight stranded in another state. 5 hour delay on runway resulting in missed connecting flights, offering no hotel, food or new flights. We all slept on benches outside the airport. All our luggage is gone too/never recovered. Spent a grand to book new flights to get home the next day with multiple stops. No compensation. No one cares. Never again. read more

Worst airline ever. If you want to get where you are going, pay the extra $20 for Delta. Frontier will not get you anywhere on time. If you like sitting on the runway for an hour, you will enjoy this airline. read more

Was supposed to get a travel credit for a cancelled flight, but I never got a confirmation and I can't get anyone from customer service to provide me with receipt of this travel credit. This company is FRAUDULENT. Aside from their verbally abusive behavior every time you interact with a member of their staff, now they are stealing our money?!? Absolutely wild that they get away with this. read more

They have the worse customer service. Employees are unkept, wrinkle clothing, hair not maintained appear as they just rolled out of bed. Talking to each other on the plane negatively about passengers. It is my opinion that Frontier Airlines is running a scam with online vendors. An advertised $304.00 round trip ticket ended up being $691.00 due luggage charges advertised as $55 for carryon and $55 checked for reasons between vendor and airline baggage payment not processed, so arrival at airport arrival price of baggage was increased and had to be paid. $158 PLUS TAX ONE WAY! Christmas time! Agents rude, customer complaint line rude. DONT FLY FRONTIER read more

This is another ULCC (ultra low cost carrier). In short, their service is nearly identical to that of Spirit Airlines. After adding up all their fees, you will usually find that flying on one of the majors would have been cheaper and much more comfortable. See my review of Spirit Airlines and just exchange the airline names. A full review of this airline is basically the same. read more

Frontier Airlines - Airlines Near Me - Atlanta, Georgia

This was by far the worst airline experience I've ever had. Our Frontier flight was 4 hours late with barely any communication from the staff. Once we finally landed, we sat on the tarmac for another 2 hours just waiting for a gate to open up. The crew was rude and dismissive, clearly frustrated themselves, but taking it out on passengers, specially on me 3 months post spinal surgery. I was in so much pain that i couldn't stay seated any longer therefore the flight attendant was rude and mean threatening to call the captain on me. There was zero effort to make anyone feel comfortable or informed. I understand delays happen, but this was handled horribly from start to finish. Combine that with the uncomfortable seats, hidden fees, and terrible service--this was a reminder that cheap isn't worth it. I will never fly Frontier again, and I wouldn't recommend it to anyone. read more

We sat on the tarmac for 30 minutes so a "sister" plane could check a seat belt issue. Why but use an open gate? Idiots

I have never left a review for an airline before, and I have had my fair share of bad flights. With that being said, my experience on July 27th 2025 was by far the worst experience I have ever faced and Frontier did absolutely nothing to accommodate. My flight from DTW to ATL was Delayed by a half hour. Due to Frontier's delay, I was cutting it very close for my connecting flight in ATL, which was suppose to leave at 3:24pm. I did not land in ATL till 2:55pm. Not only that I was all the way in Terminal E and my connecting flight was in Terminal C. After hauling ass to try and make it, I showed up to the gate at 3:07pm. Only for the two ticketing agents to tell me that they could not open the door and that the plane was closed... which was clearly a lie because a frontier staff member ran down the bridge to the plane to drop something off AND the plane was not leaving for another 15-20 mins. After pleading to get on and getting no where, I had to go all the way back to ticketing to find a replacement flight home. Only to be told that the next flight was after 5pm on Monday July 28th 2025. It gets better, they did not offer me compensation for a hotel room or transportation. They pretty much said "Figure it out and spend your own money, even though it was our airlines fault". As a result, I had to spend $400+ dollars and purchase another ticket from a different Airline just to make it home. After 12 plus hours at the airport and $500 dollars later I finally made it home. BUT the story gets better.. I called Frontier customer service to get a refund for my trip, because this was a huge inconvenience and financially put me out more than I anticipated. The best Frontier was able to offer me was $50 or so dollars for the connection flight I missed... wouldn't send me to a supervisor or collections team or anything. Due to this horrendous experience, I've decided and encourage others to never fly this airline again! They have no care or empathy for individuals. They do not care about any inconveniences they cause you and do not care to make it whole. This is by far the worst experience I've had with an airline provider and by far the worst customer service I've encountered. I understand, you pride yourself on being a cheaper airline and offering less expensive flights, but your lack of service and care for their customers is probably why most people stay clear of them. I will never fly Frontier again and I encourage others to pay a little extra money for a much better experience and customer service. read more

I would give this airline a zero if I could. 1 hour late. Dirty gate area. Luggage charges over $100 for one bag. No Announcement microphone. Flight half full and people in middle seats. Never again. Not worth the savings. I feel bad for the flight attendants. I'm sure they are underpaid for the wrath they receive from customers. read more

Frontier Airlines - My husband and I on the same itinerary and not sitting together on this flight. This airline is the definition of asinine. - Airlines Near Me - Atlanta, Georgia

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I paid for 2 checked baggages and a upfront seat at 389.00 and I didnt even get the seat I paid for, I was seated at the last row of the plane and then they lost both checked bags and the the Customer Service was not anywhere near helpful.....lets see how the claim department works from Atlanta to LGA missed placed not 1 but 2 baggages. It was the worst experience for a first time user.....It is definitely my last use of this airline read more

Worst experience ever. The app is glitchy. The website gives nonstop pop-ups for "upgrades". When I called I was told to use the website. I will NEVER fly Frontier. read more

This is my last trip with you, I can't describe you, we were late for the plane and they said they would give you a place to spend the night, they said they would send you emails but nothing like that, they are irresponsible, and when you ask them no one has an answer read more

Frontier Airlines - Airlines Near Me - Atlanta, Georgia