We flew from San Juan Puerto Rico into Atlanta. We landed and got off the plane. We asked about our checked baggage as we are connecting to Boston. We were told all set not to worry about it. The connecting flight ironically was the same plane? Refueling? The plane departure was 10:40 On time. We went to the restroom Walked to the concession area came back and was told Gate is closed - you missed it 10:28pm The staffing at the gate were less than helpful Supposedly the woman at our gate Didn't catch her name but was very NON-EMPHATIC of our situation. She claimed she called our names We were a party of 4 6 others also missed this flight!!HOW DID 10 PEOPLE MISS THIS FLIGHT tonight??? The man at the adjoining gate tried to stick up for her and said she called your name I heard her Meanwhile his gate was loading and we heard him giving them Last call boarding in 5 minutes Flight # Ft. Lauderdale 4 minutes please come to gate 3 minutes doors will be closing 2 minutes final call Ft. Lauderdale flight # They made the flight by the way As for me and my family we are sitting on the floor waiting for a 6:00am flight to Boston. If it wasn't for Ella at the ticket counter to assist us I'd probably have some really nasty things to say about this airline. Will I fly Frontier again? Probably not unless I had no other options. One last complaint I ordered a vodka and cranberry stewardess took my card and said $ 15 and pointed to leaving a tip Not only was it dark I couldn't see the tip choices Apparently I gave a $ 2 tip So it cost me $ 17.04 I know should have said no tip But they should at least point to the no tip option!! read more

Frontier Airlines - Airlines Near Me - Atlanta, Georgia

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Frontier really said, "What if flying felt like a side quest?" The ticket was $39 and by the end of the trip I somehow owed them custody of my firstborn and $14 to breathe near the emergency exit. The seat didn't recline, didn't cushion, didn't believe in me emotionally... but it WAS technically a seat. Boarding the plane felt like Walmart on Black Friday: Zone 1. Zone 2. Zone 47. People fighting for overhead bin space like it contained the last Xbox on Earth. The pilot came on the speaker sounding exhausted: "Folks, if this plane starts making noises... just mind your business." And the snack prices??? The flight attendant handed me a Pringles can like it was rare contraband: "That'll be $11.50 and a small sacrifice." But listen -- they got me across the country for less than the price of an Uber Eats order, and the plane only shook twice, so honestly? Elite service. Would absolutely fly Frontier again against my better judgment. read more

Frontier Airlines - Airlines Near Me - Atlanta, Georgia

Frontier airlines has always been great to me. It gets me from point A-B. And tonight I flew from Ny to Atl! Smooth ride. Good snacks. I'm a Griz snack box girl. And a Diet Coke of course. All at a great price. read more

Run away. It's be better for you to walk to your destination. Bad service. Horrible communication. At least the pilots can do their jobs. Otherwise, walk. read more

Do not make the same mistake as us by thinking flying Frontier will 1) save you some money and 2) won't be a mess from start to finish. Starting off strong for why Frontier f-ing sucks is that they advertise discounts if you sign up for their credit card. We did so, and after multiple phone calls due to nothing working correctly on their website, we finally got what we were promised at a discount of about $100, not the $200 advertised. As others have stated, Frontier is gonna try and squeeze every last cent out of you for ridiculous "perks" such as a bag of pretzels or getting to pick your seat. I doubt that anyone flying Frontier actually ends up saving very much money at all. If Frontier had an adequate staff to help ease some of these issues, I might give them a higher rating. However, our flight from Atlanta to Las Vegas and vice versa was a sh-t show. After boarding everyone on a plane in Atlanta hours late, we were then told "this is flight is canceled" and essentially to "take a hike." There was no explanation from any staff about what or why this happened and crew acted like passengers were the bain of their existence because we had the audacity to ask for help rescheduling. Round two a full 48 hours later wasn't much better, with Frontier staff behaving totally clueless about multiple flights getting ushered to one gate. After much confusion and running to the other end of the airport, we finally boarded our cramped, basic aircraft and took off late once again. Our return flight from Vegas wasn't as terrible, thankfully. Flying Frontier from start to finish was a nightmare with not one staff member stepping up to give any sort of explanation, direction, information, etc. Their collective attitude seems to be "pay for a plane ticket and good luck from there. Don't bother us." I will never bother to fly Frontier Airlines again. read more

This has got to be one of the worst airlines on the face of the earth on my opinion Charging $80 for luggage ok yea not a fan When landing at ohare from Atlanta I heard " please leave as soon as possible because we are late for a flight going back to Atlanta " I did fly them three times this year. They also use the ticketing people as your gate agent 3 hours later or so ...I'm sure they didn't pay them more.ive only seen that in Latin America .not sure if overworking your unmotivated employees is part of a good business plan. The attitude problem Of the the staff is probably the worst problem /even compared with Latam flight I took from Cali to bogota where they put up a divider and allowed people boarding and deplaning to commence activities at the same time read more

Here now. First time trying this airline despite all the warnings. This airport is horrible. It's too damn large. There were folks on my flight from Chicago that were late connecting to Tampa (courtesy of Frontier) and had to run through this God forsaken airport to get to a far far away gate. Hope they made it.... Doubt most of them did. Tried to change my plans yesterday to fly out earlier since my schedule changed and the lady on the phone had the audacity to tell me one flight would be 15 hours and the other one will be 18 hours. Really ma'am? I just kept what I had. Both my originating and connecting flights were late, of course. People were arguing with the flight attendants. The flight attendants were giving bad information - double-booking seats and asking people to refresh their website... And yelling at people. They FEE you to death (or try to anyway). This whole airline is a mess - regardless of price. Although it was a "savings" over the $700 everyone else was quoting I clearly gave it all back in time and inconvenience. Despite it all they don't forget for a moment to pitch their rewards card. :/ I won't get home till sometime in the wee hours of the morning. You absolutely get what you pay for every time in America. Fly me from Chicago to Atlanta to fly me up to Baltimore after a 3.5 - 4-hour wait. In their defense, the planes are new, they seat vets early and the pilots appear to be good. Never again though. It's the Waffle House of the sky. read more

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Horrible. The ticket was $469.96 round-trip. I was going to fly to meet my granddaughter. I was so excited. Frontier was a nightmare. My original flight was for 7:40am. They delayed it until the next day in the middle of the night or I could rebook. So I chose to rebook. The new flight was for 7:11pm on the same day. The flight was delayed 6 more times! I canceled my flight because it was a mechanical issue with the plane. They even began loading people at one point and then unloaded them. So I canceled using their app. They refuse to refund me because I rebooked the flight with them in the beginning. They said I can have a credit of $239. I told them I would never fly with them. I lost my time meeting my granddaughter and my money. I am disgusted with Frontier. read more

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This is my first time on Frontier, and so far so good. My husband and I mainly fly Southwest Airlines, but Frontier's tickets were really reasonable. So, I decided to give the airline a try. The airline has snacks and beverages that you can purchase, and if you decide to switch seats, you pay before boarding if the they have any. The plane is crowded, but the travelers are boarding fast. The seats are comfortable and it's plenty of leg room. I'll definitely book another flight, if needed. :-) read more

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After reading the other reviews, I was hesitant but it was the fastest connection to Atlanta from Philadelphia. And perhaps due to my low expectations, I am thrilled to let you know that flights in both direction were on time and pleasant! Yes, it's no frills, but service was efficient and all announcements were understandable. I would recommend this airline for people who travel with carry on and just want an efficient way to get from point A to B. read more

Lack of communication. Poorly trained employees. No customer service. Worst travel experience.

DO NOT fly this fucking airline. They are completely unorganized. We got delayed almost an hour for "matinence issue" like yall know you have flights to accommodate for why not have that shit done before? Now when landing we got delayed another fucking hour on the ground just sitting in a seat for 5 hours and very little updates. Don't even waste your money flying with them you will be HIGHLY HIGHLY disappointed. They quite literally fucking suck as an airline. Spirit even had better seats than this shit read more

Would give a 0 if possible. What you don't pay for in ticket fair you'll need to use to pay for therapy because they will put you through the ringer. Flights will be delayed north of 7 hours, but they claim "weather"so they don't have to rebook you for free (even though every other airline will be able to fly). They'll lose your luggage, make you come to the airport to get it, and then be absent from the counter so you get to wait longer for your gear. The care factor is abysmal. It feels like they go out of your way to make your day worse. read more

Our first time flying Frontier, through Atlanta via Jamaica. We choose for direct flights and initial low cost ticket. It is the lowest cost that draws you in but also have to pay for everything else, seat choice, bags, personal items, in flight drink or snack, check-in if you haven't already done on phone. I did upgrade to business class to include 2 checked bags per person, 2 personal items, and free cancel with refund for extra 200 each. Business is only way would ever fly this carrier again as get extra legroom, and includes extra seat for storage or sleeping on. Nearly private overhead bins as Business is the first 3-4 rows at front of plane. Our flight was 41 rows and we were row 2 for around $530 per person with upgrade to Business. As for my negatives, even for Business upgrade the seats are still uncomfortable to sit in for just a two hour flight. In Atlanta and Jamaica the boarding staff don't call the boarding groups out until people are already boarding. So you end up with all the passengers lined up in a free-for-all to be first in line it is utter stupidity, board by groups like a reputable airline. Before they will let you step foot in the plane you have to physically show that you have a paper pass, you know from the pass scanner you just used 2 minutes prior. So you end up with people holding the boarding process up looking for papers another idiotic policy for Frontier. The board staff will do "random security check" and pull someone out of line with no explanation as to why, and suddenly start acting like you are a terrorist if you question anything. This check is after everything on you was scanned through the actual x ray machines, to me it is more about profiling people to give them problems. Mixed thoughts here, the dumb policies and inept employees probably take away from decent value for a short flight option. Pack a pillow for your bottom. read more

Wish I could give a zero. Rudest workers ever, completely disorganized pick and choose who goes through and who doesn't. If you have more than a purse expect to pay $100 after being delayed for hours. Don't do it. read more

Hi, I would like to express how disturbing and unacceptable my experience was as a first-time flyer with this airline. My flight from El Salvador to Atlanta was fine; however, once we landed in Atlanta, the experience quickly became a nightmare. I had a connecting flight from Atlanta (ATL) to New York. We arrived in Atlanta around 7:00 p.m. and had a two-hour layover, with boarding scheduled for 10:00 p.m. I located my gate and spoke directly with the gate agent, who confirmed that Gate C7 was correct. Both my printed boarding pass and the boarding pass on my phone also showed Gate C7. I remained at that gate for over two hours. Eventually, an announcement was made that boarding would begin shortly for a flight to Baltimore. Confused, I approached the gate agent, who then informed me that my flight's gate had been changed. No text message, email, or announcement had been made to notify passengers of this change. When I asked what time my flight had departed, I was told it had left an hour earlier. At that point, I was extremely distressed and began to cry. The following day was my birthday, and my son was sick with a fever, which made the situation even more overwhelming. I was then instructed to go to the customer service desk. A staff member told me to take the train to Stop T. When I arrived, I was informed that there was no customer service desk at that location and that I needed to go to the ticket counter in Concourse E instead. After finally reaching Concourse E, I approached a female staff member for assistance. Before I could explain my situation, she stated that her shift was over, walked out of the booth, and pointed to a QR code, instructing me to contact customer service as she was leaving. This experience was incredibly frustrating, stressful, and disappointing, especially for a first-time flyer. The lack of communication, misinformation, and unwillingness to assist left me feeling abandoned and unheard. At this point, I began to panic because I needed to get home. I had not seen my son in seven days and did not want to spend my birthday alone in an airport. While waiting, I was repeatedly approached by men, homeless individuals, and even employees, which made me feel extremely unsafe. I contacted customer service, but it took a long time for someone to answer. When I finally spoke with a representative, I was told there were no remaining flights that night. I was also informed that a refund could not be issued and that certain issues could only be resolved at the ticket counter. By this time, my anxiety had escalated to the point where I needed to use my asthma inhaler, as I felt an anxiety attack coming on. The customer service representative, Chris (who stated he was not permitted to provide his last name), informed me that the next available flight was at 9:00 a.m. from Atlanta to LaGuardia Airport. I had no choice but to accept this flight. I then asked about hotel accommodations, as I did not feel safe sleeping in the airport overnight and also needed access to a shower due to being on my menstrual cycle. Chris advised that he could not assist with hotel arrangements and that this could only be handled by the ticket counter. Unfortunately, the only ticket counter agent available had already refused to assist me, directing me instead to a QR code and telling me to contact customer service. The representative then offered a $50 flight credit, which was of no help, as it could not be used to secure a hotel room or meet my immediate needs. As a result, I was forced to book a hotel room on my own. I then had to travel in the rain while trying to locate the taxi area. I was given incorrect directions twice before finally finding transportation. When I arrived at the La Quinta hotel, the experience was equally distressing. The room was unsanitary, with dirty sheets and a poorly maintained bathtub. I was forced to change rooms twice before being able to settle in. That night, I was emotionally overwhelmed and spent the evening crying. The following morning, I checked my email for the flight confirmation that I was told would be sent to me, but I never received any confirmation or communication regarding my rebooked flight. I never received a boarding pass or any confirmation for the rebooked flight. I contacted customer service again and spoke with a female representative who also stated she was unable to provide her last name. She rebooked my flight, but all of the accommodations I had originally paid for--such as my carry-on bag and Comfort+ seat upgrade--were not properly honored. I was again offered an additional $50 credit, which felt inadequate given the circumstances. At this point, I believed I deserved both a refund and appropriate flight credit. When I arrived at the airport, I spoke with an agent at the ticket counter regarding reimbursement for my hotel stay and the additional expenses I incurred. I was told that the ticket counter no longer had the authority read more

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so i went to disney for a vacay,and our connection was in atlanta! so our flight was at 12:46, we get on and we end up leaving at 1:40 because the pilots were not there!!!! we get off the flight and we missed our connection!!! now the next flight is at 9:00 and i have school tomorrow!! i wish frontier airlines crumbles while i laugh at it falling Update.. it got delayed to 12:31 read more

Frontier Airlines - Me laughing at their downfall - Airlines Near Me - Atlanta, Georgia

I flew with Frontier last month.When I checked in online, I checked in 2bags, but I didn't know they charged me 4 bags and I didn't know how to pull out the receipt.When I call them they said when I already paid I could not get refund even if I only checked in 2 bags read more

Our flight was canceled, and we were refused to be given a full refund, even though the next available flight to our destination was two days after our original flight. Additionally, customer service was HORRIBLE. All the attendants were incredibly rude to us and our questions and requests were only met with eye rolls and attitude. Manager was physically pushing her staff around when frustrated and was honestly very degrading. Additionally, a hotel was provided however the shuttle was not working and the airline did absolutely nothing to accommodate. Lastly, food vouchers were provided however, and we were required to put in our credit card information to activate, but the voucher was only compliant with Master or Visa cards, and therefore I was ineligible to receive my compensation. I absolutely do not recommend this airline, and am exceedingly frustrated by this whole experience. read more

This is the 2nd time I have had major issues with them. I understand delays can't be controlled, however they had us sit on the plane for 3 hours. Then deplaned us saying there was a delay. We could have been deplaned instead of sitting for 3 hours. A man also had a medical emergency after 2 hours of us waiting because we were supposedly going to take off. The flight was delayed from 12pm to 7:40pm, then we still didn't take off because they boarded the man again with the medical emergency and he started having another medical emergency and ems had to come. That then made us take off at 9pm since it took time. We finally made it to our destination 9 hours delayed and all they offered was a $10 food voucher. This airline is so ghetto. I had friends whose flight was delayed the same day due to the weather they received reimbursements and options on if they wanted to rebook etc. Frontier is so ghetto with no compensation. They offered a refund that took 7 days to complete . read more

I bought the Wild Pass April 2025 and it lasts til May 2026. It was $600. It can get you on a last minute flight for just $0.01 plus tax so many domestic flights will cost you only $16 to $50 one way. It's a great deal even if you paid for a carry on. But some staff can be very unkind and they don't update the gate into or the apps so you get bad old info and the staff blame you for it. Customer service is terrible and subpar. As long as you know this and travel light for just a personal item you will be fine, it's not organized and it's the fault of the staff who are not very caring or hard working. Not all but many I found to be rude and aggressive and not fair. They refuse to accommodate despite their mistakes and lack of keeping updates with information like vital flight delays and gate changes. If the staff were more respectful, hard working, kind, polite, responsive, and not rude, I would give Frontier stars. read more

Frontier Airlines - Airlines Near Me - Atlanta, Georgia

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Terrible, don't fly. My name is QUIANTE they should remember me. I had a cancelled flight, they aren't refunding $1000 after I was stuck in ATL for 35 HOURS. no accommodations, no nothing. All they are talking about it's credits. I don't want no damn credits. read more

First it's the worst airline ever! I had to take a quick flight due to an emergency, I couldn't get a flight so I thought ok frontier had availability. First of, I had to pay extra to seat in the front row . I paid for a checked in bag but had my carry on , they said carry on is 99 dollars. So ok I paid. When I boarded, even my seat was not there and nowhere to keep my luggage. I had to move all over the plane opening and closing and checking if there's a spot! So ghetto! The flight attendants are just on their phones can even help you! I stood there wanting a refund, very frustrated. This was my flight from ATL. Guys avoid this flight! If you must save or have to be prepared for a bad experience. That's all read more

Probably the worst airline to take frontier is the new spirit airlines you have rude flight landed in Atlanta airport and couldn't get off the plane for a hour and a half and a woman came to ask what's wrong and everyone is frustrated and the flight attendant call her a " bitch" as she walked away. Super expensive and you have to pay 80$ to bring a bag. And plan on them delaying you for an hour . Will never fly frontier again this has been a horrible experience. Also the flight attendants keep talking loud while everyone is sleeping but their relationships and boyfriends nobody wants to hear while trying to sleep. And keeps talking about how she was extremely drunk the night before . Truthfully one of the worst flights i have taken DO NOT FLY YOU WILL NOT MAKE IT IN TIME AND THEY ARE RUDE read more

Nickeled & dimed to death! They canceled the flight and I had to buy ANOTHER seat - I could have flown Delta Business for what I ended up paying w/bags. CHECK all the fees before you buy! They won't be seeing my ass again! Probably okay for a backpacker. read more

Purchase my ticket online flying to Florida. First of all it should be a direct flight from Las Vegas to Miami a week later it was e change Las Vegas to Atlanta then to Miami. I was not assigned a seat on my boarding pass so I asked the attendant for my seat number he politely answered that I never purchased a seat and I told him that I purchased a ticket and booked my flight. So he was insisting that I should buy a seat.WTF it doesn't make sense at all read more

On time. Professional. Helpful service. Good prices. Dependable. Have counted on Frontier many times. Have not been disappointed

Worst airline ever. Frontier switched planes and delayed me this morning 45 minutes on my flight and then later the same day when I returned home I was five minutes late because of the 45 minute delay this morning and they absolutely would not help. I just spent $400 to fly home on Delta. Avoid frontier at all costs. read more

Horrible travel experience. This airline gives you the illusion of saving money but then waste your time and doesn't even give you straight answers as to why they canceled flights. They don't care if you get to where you're going all they care about is if they have a full plane. I also heard it with my own ears from one of their employees that told me that they also often cancel flights if they are understaffed. There is no adhering to any kind of schedule. They just load up a plane if they happen to have one land at the airport. This is the next Spirit Airlines. There's no way this airline will be around for another 10 years running things the way they do now. My advice; pay a little extra for another airline and actually get to where you need to be when you need to be there. read more

passengers scrambling to make other arrangements and like myself I paid $224 to fly Southwest then I will have to pay an additional $50 for an Lyft home. Frontier seems to have no regards for their passengers, this was such a disappointment. In addition I paid $48 on Frontier for an upgraded seat in addition to wasting my voucher for a flight I did not use. Frontier keeps providing vouchers but it's all about the Customer service. Thank you read more

Frontier Airlines - Frontier you did it again, cancelled the flight and did not notify passengers until arrival at the airport. - Airlines Near Me - Atlanta, Georgia

Not only did Frontier lose my bag (it happens, annoying but understandable and usually solved quickly at other airlines), but they also won't answer the phone at the number they provided to call back about said bag. This morning, they initially kept telling me the bag was coming, so I stood by the baggage claim for TWO HOURS after a red-eye with no sleep. They also can't tell me where my bag was last scanned, only that they "guess" it missed my layover in Tampa, so I'm supposed to call back and ask whether the bag made it to Atlanta on the next flight. This would be mildly helpful if they would answer the phone at the literal time they told me to call. So now, I'm without my medications (thank goodness not life saving), without my shoes, and without my toiletries for who knows how long. Maybe they'll see this and respond with a solution, but given the star rating overall, it seems like maybe they just don't care about their customers. Oh, also - there are no entertainment options on board and everything besides water costs money. read more

Worst customer service ever. They told me I could trust the app and text messages and tried to leave me behind because "the pilot decided he wanted to leave early". Then the attendant treated me terribly for trusting them. DO NOT BOOK WITH THIS AIRLINE. THEY TREAT YOU LIKE GARBAGE FOR PAYING THEM MONEY AND TRUSTING THEM read more

This frontier location has the worst staff. Not only do they split frontier up into multiple terminals, but our flight to IAH was delayed by 6 hours. They had only offered $30 retribution after telling passengers that the brakes on the plane were over serviced and engine/AC had issues. THE KICKER IS, the gate agents were snarky, rude and threatened the passengers that they would be arrested if they approached with questions about the six hour delay. Zero communication or announcement on delays and estimated issues. read more

DO NOT FLY FRONTIER AIRLINES! Their flights might be a tad lower, but they jack up EVERYTHING ELSE. Their Customer Service Representatives don't know what they're talking about I had one LIE on the phone about resolving a baggage charge fee. One claimed to resolve the issue, quoting my email address as the place where the confirmation would be sent. The confirmation NEVER arrived. I called back and a different Customer Service Representative said there is No Way that could be fixed. I just hope this is NOT reflective of their mechanics and pilots!! Anyway: STAY AWAY FROM FRONTIER AIRLINES!! read more

Rude customer service representative AND constantly canceling flights!?!??? Within moments of boarding, after delays all day, frontier decided to cancel the flight because THEY overbooked, had to get a rental and drive , very frustrating experience I will not book with frontier willingly. read more

Zero stars if that were an option. Frontier Airlines ruined my Christmas and stranded me indefinitely. If you are considering flying Frontier--don't. Pay more. Drive. Cancel your trip. Anything is better than this airline. My flight was canceled twice, leaving me stranded for the entire Christmas weekend with no realistic prospects of getting home. After the second cancellation, I was explicitly told by Frontier that they had "no options" to get me back home, yet the offshore customer service rep said they were willing to send me to a completely different city that wasn't even close to my destination. In other words, they couldn't get me home, but they were happy to drop me somewhere else and call the problem solved. This wasn't a short delay or a minor inconvenience. It was days of being stuck, exhausted, and abandoned by an airline that takes absolutely no responsibility for its customers. Customer service is effectively nonexistent. Rebooking means nothing because replacement flights are just as likely to be canceled. Agents provide conflicting information, and once Frontier has your money, you are on your own, no accountability, no urgency, and no empathy. A canceled flight can happen. Two cancellations, no recovery plan, and being told "we can't get you home, but we can send you somewhere else" is systemic failure. Being left stranded over a major holiday is unacceptable. Frontier may look cheap on paper, but the real cost is missed holidays, lost time, stress, additional lodging, and the very real risk of being stranded indefinitely. I will never fly Frontier again, and I strongly advise anyone reading this to choose literally any other airline. read more

Terrible service DO NOT waste your money. You will be sorry. Traveling to Jacksonville ended up on a flight with some bat !@#$ crazy passengers and staff. I will never waste another dime on Frontier again. read more

worst possible experience, they started by delaying our 3pm flight to 4:50pm, then once we boarded, they stationed us for another hour and an half. they later told us to get back to terminal due to some random ass delay. it's safe to say this is the shittiest airlines. read more

I booked with Super.com on May 21st, 2 tickets from Atlanta to Baltimore for June 3rd with Frontier Airlines. Super.com confirmed that the 2 tickets were for 2 different passengers. However, when I tried to check-in on June 2nd, for some reason the 2nd passenger's name changed to shorter version of my name (only the first and last name, not the middle names)! Super.com told me to contact Frontier Airlines. I did but they offered no help!! When I contacted Super.com, their representatives kept repeating what I wanted even though I already told them the problem. No one read the information from my previous calls to see what the problem was. One representative even suggested that I purchase another ticket. That would be a total of 3 tickets, 2 with my name and 1 with my husband's name! What sense did that make??!! The day of my flight, everything was still the same, my name was on 2 tickets, even though Super.com confirmed that the tickets were for 2 different passengers. Also, my flight information was NOT on the Frontier app. I tried adding it several times but when I selected the "add flight", nothing happened. I told the Frontier reps, again, nothing happened. My husband, the 2nd passenger, had to pay an extra 165 USD at the airport to have his name changed back to show his name. Yes, my name was still on his ticket!! Frontier Airlines and Super.com did not help with my problem until money was paid for a mistake that I did not make! I will NOT use Super.com nor Frontier Airlines again! read more

Hello on the 30thof December I flew in from Miami to Atlanta with my 2 great grandson's my daughter had already order a wheelchair that was not available getting off the plane had to wait finally it came then the driver couldn't take me to my ride I'm disabled we had to walk very long distance..it's not my fault they didn't have enough workers I will never take this airline again lousy service I'm still frustrated and my legs in pain from such a long walk with a 7-8 yr.old they wanted me to wait until they board the other passengers the flight was already 45 minutes before they let us off .extremely terrible service & staff. read more