Delta Air Lines within Hartsfield-Jackson Atlanta International Airport was pretty much my transition from Tallahassee Florida enroute to Chicago Illinois. During that transition, I really did not get the chance to enjoy the airport itself because once I arrived, I was in search of the airline gate. Post my short layover, the airline gate was easy to find within the terminal thanks to posted signage, as well as the Plane Train for getting me to the concourse quickly! By the time I arrived at concourse F from concourse B, it was time to board the airplane once I arrived at the Delta Air Lines gate. By then, I swear my anxiety level was nearly at its peak because I did not even have a boarding pass at the time, so I was thinking to myself that I might miss my flight back to Chicago. Near the end of the boarding process, the gentleman that was checking travelers in came over and assisted me, which released that anxiety. The last thing I wanted was to miss my flight, or purchase another ticket, which more than likely would have resulted in a later flight back to Chicago. As for the airplane interior, I loved that the seat area had enough space to where I could adjust my body while seated. I had a decent amount of foot space to where my military-style backpack could fit underneath the seat in front of me. And there were also charging outlets within the seat, thankfully because I burned most of my battery checking the Delta Air Lines website for my boarding pass while enroute to the concourse. While onboard the flight, I ended up watching the movie 'Blade', which put a smile on my face after the commute to get to the gate, and potentially missed the flight. And onboard this flight, the Delta Air Lines attendants gave out refreshments, and snacks which are always a plus. In closing, I am still open to choosing and recommending Delta Air Lines to a friend, relative or colleague even after this experience. My rating given is mostly because of me not receiving my seat until near the boarding process was completed, which is something I never want to experience as a traveler who just wants to go home. Anyway, safe travels, and blessings to all that read this review. ~ Keep moving Forward ~ Thomas G read more

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So the flight officer being ill is not the fault of the airlines but the multiple delays that were not clearly communicated to those of us waiting was their doing. FYI--comfort plus isn't comfortable at all. Seats don't recline & having a larger lady spill over into my seat forcing me to hang over into my husbands seat so that her body habit-us did not assault me was NOT worth the extra cost. (She worked for the airline we later learned.) First time flying with Delta and my last . read more

Quite a busy hub in Atlanta on a Thursday morning. The ATL airport does need a remodel in a lot of areas which is in the works. The Delta seatback entertainment is great and much preferred to not having one. Service is very good too. Some of Delta's domestic planes seem a little on the older side, having flown on a lot of 757s and 737s. Hopefully they take delivery soon of all the new planes on order. The newer A220s are very nice. read more

We've been stuck on the ground for 15 minutes on the tarmac in Atlanta because another flight is late pulling out of its gate. I would understand this to be a problem if it were anywhere else, but for them to not be able to find a spare date when they literally have hundreds at this hub airport for the entire airline is ridiculous. They're sitting here wasting fuel not letting passengers get up to use the restroom and turning what was going to be a leisurely two hour connection into the usual mad dash that makes Atlanta airport a hell hole how Delta gets rated the best airline is beyond me. It sure as hell isn't because of the way coach Service is or how they run the operation at their main hub. read more

(Traveled 09/02/25 TU @ 9:55am): Although I was in the South, I saw no deltas anywhere near the airport! I recently flew one-way with Delta Airlines as I had a layover in Atlanta Hartsfield-Jackson International Airport ATL but originated from Los Angeles International Airport LAX. In recent years, Delta has been my favorite international carrier (Alaska and Southwest Airlines were my favorite domestically!) mainly because they had the cheapest and most direct flights. Obviously, this particular flight was an exception. Would my thoughts delta about this airline!? PURCHASE(S) One-Way Airfare ($255.05): Nowadays, I booked one-way flights because I usually had more flexibility when I needed to return. Although I had a definite travel window on this recent vacation/business trip, it still made sense for the one-way option. Since I booked the flight merely weeks before its departure, I felt this fare was reasonable for air travel during the medium season (I traveled slightly before the Labor Day holiday weekend). On an overnight flight that initially arrived in Atlanta around 5:50am the next day, it was all good. Checked Luggage (Varied; N/A this instance): I traveled very light even though this particular trip was a relatively extended one, so I only had a carry-on and backpack. FLIGHT EXPERIENCE ~Check-in: I was already checked in for the first leg of my flight from LAX, had my QR code boarding pass on their app, and traveled with only a carry-on and backpack, so I was ready to go! Although I had Global Entry & TSA PreCheck, I didn't go through any security checkpoints. When it was time, passengers were queued-up in order of their boarding group and number (i.e. Zone 1/2/3, etc.). Sadly, the layover was over four hours, so I had plenty of time to kill. Once we finally left, the flight felt like it arrived shortly after it departed (barely two-hour flight). ~Seats: I happily had a window seat (26F) in the Main Cabin and slightly more leg room. I always favored the back of the plane close to the restroom and snacks. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=24&select=eO4EE6NnXUtcH-lCRyxMTg ~In-flight Meals (Varied; FREE this instance): I opted for my normal Seagram's Ginger Ale and Sun Chips snacks. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=24&select=9OP9-lJg51WloWwoOWLSyw ~Lavatory: I did my business at the terminal before we left, so I had no idea of the condition of the restroom closest to me. ~Service & Amenities: All uniformly-dressed flight attendants were adequate and spoke perfect English. All of the seats had video monitors for movie/show watching, music listening, and games playing https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=24&select=ZRiAzOPgAqAn-hSzJpsE_w which excited me! The seats themselves were roomy enough. Headphones were provided, but I always carried my own. No blankets or pillows were provided. The drink/snack cart rolled out shortly after the plane leveled off after takeoff. There were no carry-on baggage fees. PARKING (Varied; N/A this instance): I was traveling through and had no need to park. However, the airport offered onsite parking structures with rates that varied from a range of $10.00-$75.00/daily maximum. Because this was located within Concourse F of arriving and departing flights, you had to already be an outgoing or incoming passenger to even get here, so parking would be a moot point. ATMOSPHERE, DÉCOR, AMBIENCE Because this was a layover flight, there were no security checkpoints to deal with as I took the Plane Train shuttle system from Concourse A to Concourse F of the Terminal International and headed towards my gate where the waiting area was spacious enough, several long rows of seats, and a modern appeal. There were sufficient places to sit throughout the terminal. Plenty of natural lighting came in through the large windows that looked out to the tarmac while a ton of electric ceiling lights filled in the rest. Once on the airplane (I forgot to note the type of plane), it seemed like any other. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. I liked to be unencumbered and unfettered, so the least amount of clothing, especially while I traveled through an airport, the better! OVERALL My one-way layover flight on Delta Airlines from Atlanta Hartsfield-Jackson International Airport ATL to Toronto Pearson International Airport YYZ https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=24&select=zLBV1TWdHGflw1360NQXeg was quick and safe which truthfully was all that mattered to me on any flights. Therefore, I'd fly and recommend them again. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $255.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice...AMEX! 4.0 STARS read more

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Comfortable seats for my flight to Jamaica. Chose to fly Delta for this international trip to make use of some sky miles points I had accumulated. Tickets were reasonable. Each checked bag was $40 so make sure you factor that into your cost. Planes appeared to be cleans. I had a short flight from Baltimore to Atlanta with a little layover then a 2 hours 25 minutes flight to Jamaica. Due to turbulence there was no inflight service to Atlanta. Nice in flight entertainment options. A little rough weather but I still was able To sleep through most of it. Arrived a little later than scheduled. Overall a good experience and I will fly delta again. read more

Delta Air Lines - Seat back - Airlines Near Me - Atlanta, Georgia

I've been flying Delta for nearly 20 years now, and I'm on the brink of hitting two million miles with them. That kind of time in the air doesn't happen if you absolutely hate an airline, so yes--I've had plenty of good experiences along the way. For a long time, Delta felt like "my" airline. But lately, things have shifted. Since Ed Bastian took over, I just don't feel the same sense of loyalty coming back from the company. Instead of valuing frequent flyers, it feels like Delta is mostly chasing the next travel dollar. Fares keep climbing and never seem to come back down, and the frequent flyer program has lost a lot of its punch. Onboard, the planes themselves are showing their age. Too many seats I've sat in recently sag like an old couch where the padding is long gone. Comfort used to be a strong point--now it's hit or miss. And then there was this past summer: three weeks in a row, my return flights were canceled. I ended up with either exhausting long drives or scrambling onto other airlines just to get home. Thankfully, my more recent flights have been smoother and on time, but those cancellations still sting. All in all, I don't hate Delta--I wouldn't still be flying them if I did--but I can't say I feel valued the way I once did. These days, it's more "just another airline" than the standout it used to be. For me, that lands somewhere in the neutral zone. read more

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Left us stranded in another city other than our transfer location. Shipped our luggage without us and we used delta for both flight. No one cared. There were only worried about making their flight s schedule. They closed the door in my face even though the rest of my party was a few gates down. Desk lady said she was closing the door in 30 seconds and then proceeded to count down skipping numbers. She gave me about 15 seconds. She counted out loud so everyone one can hear them close the door without us. I spoke with the supervisor and he verified that we just got off another Delta flight that was a whole train ride away. He did nothing to hold the plane for us. I will never use or recommend again! read more

Thanks to Delta for rerouting us today from XNA through Atlanta to MCO. Our original flight was through LGA and that flight was delayed to a time that would not allow us to make our connection. Delta seamlessly made the change for us and here we sit just a short one hour flight from Orlando. We were given a snack box on the way from our connection flight as an added bonus, which gave us a little snack on our way into MCO! Thanks Delta! AND happy 100 years, of which I've been with you 55 of them. read more

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We were victims of the government shutdown- while flying from Sacramento, we were advised our flight to Sarasota was cancelled. Chaos in Atlanta with everyone trying to rebook. We spent the night in a hotel near the airport- took 1 hour to check in given the line and people without reservations. Just a travel nightmare. Back at Atlanta at 6 this AM ; hopefully, we can make it back to SRQ today. Addendum- we made it finally but further delays in ATL due to weather read more

My experience with Delta is usually every positive. I don't fly Delta often only because New Orleans is not a major hub so it's hard to find direct flights. I prefer Delta when traveling overseas for the great service and comfortable planes and the complimentary WiFi. I will say the WiFi on the most recent spot was spotty and unreliable but that's how it goes sometimes. read more

Thunderstorms came through here last evening and there was a "Complete Ground Halt", both in and out of ATL Hartsfield Jackson. Nothing but nice things to say about the ground crew and the Delta Sky Lounge staff. We eventually boarded two hours later, but just as our plane approached the runway, again there was another stoppage. Better to be safe, as they say! We sat for over two hours and eventually took-off, two and a half hours later. Thank you Delta for putting safety first, even if we did arrive at IAD @... Zero Dark Thirty. Yep, that's correct. read more

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I'm the type of flyer that a flight is a means to an end, of which I'll satisfy comfort for a better fare. So if a center seat in the back row is cheap, I'll be sitting there. And what about Southwest Airlines? 150 First Class Seats. Gayle on the other hand has a motto of "Who Doesn't Want to Be Comfortable?", which for International flights means Business Class. I've long lost the lower cost argument, and now focus my efforts on finding the best price within this class of service. So in Atlanta, we came in from Dublin on Delta International Business Class and connected on a Domestic First Class flight to Salt Lake City (connecting to Reno). Here's our take on the International Leg: - Outstanding cabin crew service. An extra treat was that it was one attendant's last flight before retirement, which was a lot of fun. - Comfortable, yet tired Business Class seats. I'm not so sure, but we both agreed that there wasn't enough storage within our little pod. - Bathrooms - A little tight - Wi-Fi. Power Outlets, and Entertainment - Very Good. For some reason, I ended up watching a lot of Mom! - Dad! - Bingo! - Bluey! - Disappointing Food. Meal times are always tricky across time zones, but I agree with Gayle that "Chef Selections" aside, our meal choices were uninspired and in one case with Gayle, inedible. Now my dear Wife has it in her head that she wants to fly the "best of the best" in Business Class, which for her is Emirates. I'm not sure what future trip that will include that. And last but not least - Domestic First Class - We only fly First Class in conjunction with an International Trip. Our Delta First Class experience was pretty much on par with other airlines, with the extra comfort and service noted and appreciated. read more

The airline's customer service is well below average. The tone of their workers is more uncaring and lacking engagement than is typical of the typical US domestic airline - and that's saying something. There was one great person in Portland, but the rest I've encountered leave you feeling like they couldn't care less if they keep your business. read more

I have a delta Amex card. It provides a $200 ecredit for spending certain amounts. However I find that this is essentially a bait and switch. You have to book on the delta website to use the credit and I have found on many flights the cost to book directly with the airline is significantly higher than the Travelocity price for exactly the same flight and class. For example, a flight to Cleveland that I am looking at is $160 on Travelocity but on the Delta website it's $300. I can see a little discrepancy, but this is ridiculous. read more

Heading home and in full panic mode...I was convinced my luggage visited the buffet and I would be hit with extra heavy baggage fees. The ticket again remain calm while I softly spazzed..trying to figure out what to do as I needed to get through security to make my flight. She spilled, spoke in a low voice and said I'm sure it will be fine, let check. And if not, maybe you can shift items from the backpack and the purse but I'm sure you'll be fine. Moment of truth: 42 pounds. Exhale! Besides enjoying the in-flight and on the ground experience with Delta Airlines, this review is dedicated to the above and beyond kindness I received..when the stress of missing my flight took over my mind. There were others in line who needed to check bags and head to their respective gates as well. The agent could have nicely said figure it out, if you wouldn't mind stepping aside, etc., but she did not. My one sole regret is not taking down her name. Thank you, Delta Airlines! read more

Front desk employee she was so rude and nasty her attitude DL 1757 flight at Atlanta Airport!

Another bad experience. This time plane had mechanical issue so we were delayed 45 min. Then the weather kicked in and we were grounded for 3 hours on the runway. Then when we could have finally taken off/ we didn't have enough fuel and had to return to gate. Then by that time, the crew timed out and we never took off. Seriously, this airline is run by a bunch of morons. read more

Sooooo glad to be back with Delta! As a work traveler, primarily to-date, I'm at the mercy of whichever corporate rate my company has selected for the year. The last two have been with AA (ifkyk) so when Delta became an option again, it was an exciting time. They have more customer-friendly polices, and typically will work with you more. Safe travels! read more

Forced me to check the smallest possible carry on suitcase when tons of open bins. Delta Atlanta crew is the worst. Zone 4 boarding. Then let many others on with a bag. read more

We did not volunteer to check our carry-on bags because we have a short layover in Orlando on Delta Flight 2035. Despite this, we were told to check our luggage even though I only had one carry-on bag. I had to remove all my personal items--pillows, computers, chargers, books, and water--right there at the gate. There was still overhead bin above us, TOTALLY EMPTY space available, and we noticed that passengers behind us were allowed to bring their bags onboard. That felt very unfair. When we tried to explain our situation and concern about our short layover, one of the staff members became confrontational and even threatened to remove me from the plane. When we asked another flight attendant for his name, she said she did not know. We also noticed that the staff member, the rude one (black tall guy) had removed his ID and name tag, which made it difficult to identify him. Why???? Guilty, perhaps?!!! The entire experience felt disrespectful and distressing. read more

Two issues with recent Delta flights from Reno via LAX to OGG and return. Did not book way early so that's on me. Wanted round trip first class LAX to OGG. Got First class LAX to OGG for an extra $500 so took it. They "did not have" any First class seats at that time from OGG to LAX so booked what I could. Kept checking and miracle of miracles some first class seats became available but now they are $1,000 + more than the lower level. Kept checking and on flight day first class seats which are still available are over $2,000 more than lower level. If you had them available for $2,000 more, why didn't you have them when they were $500? Can you say price gouging the first class flyer? Passed on that. Second issue, I gate checked a walker at Reno through to OGG. It arrived missing a wheel and a bolt. They found the wheel but not the bolt. They literally taped the wheel and it worked for the short term. Took the time to file a claim at baggage claim at OGG. Then received a series of text messages and Delta Fly notifications that I needed to f ile a claim on line. There were no direct links to file anything, just general URLs to Fly Delta. Called the number? Recording referring me to Fly Delta or return to the OGG airport, an hour and a half away from where we were staying. Could not talk to a single sole or get a direct URL. I was wanting to know what they intended to do to fix the problem while I was still in Maui needing the walker. The answer, obviously, (silly me) was NOTHING. One text message told me replies to complaints could take more than 21 days to resolve. Your customer service SUCKS. I am only grateful that it was not a customized wheel chair they damaged. For those who cannot move without one, it would have been a tremendous problem they had no intention of doing anything about. First class customers and those with assisted mobility devices need to be aware of DELTA's total lack of regard for either. read more

I just got off and on a delta flight in the course of a week, from Atl airport to Miami and back,Delta really is the best airline..Best customer service, quality workers most comfortable airplanes. I could go on and on, Delta is just the best. read more

Delta Air Lines - Naked gun movie I was watching on the plane. - Airlines Near Me - Atlanta, Georgia

This was our first time we ever flew Delta. We were always loyal to United but this year the layover coming home from Puerto Vallarta via Houston was 20 hours- ridiculous! Therefore we decided to use Delta. Delta has free WiFi on their planes and tons of movies, music and live tv. They consistently walk down the aisle offering beverages and snacks. This was a great experience- better than United. They helped us tremendously with having wheelchair assistance. I would certainly recommend Delta for air travel. read more

Delta Air Lines - Delta gate - Airlines Near Me - Atlanta, Georgia

Flying Delta one international is much better than Flying regular Delta first class domestically. The food, service and amenities are all a step above. Although granted no matter what you do the best airline food will always only be a notch or 2 above cafeteria food. It's tough though because I can see that they are truly trying but the conditions are just too constrained. Even so the pumpkin was tasty and well balanced. The short ribbon was unctuous, and the key lime cheesecake was just the right touch. Flight crew were all courteous, polite and professional. The crew of ATL to CDG on Delta did a great job. read more

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God experience this flight. Quick board, little delay, and attentive flight crew. Pilots communication was great about any movements or delays. Way less of a cattle car feel that AA. read more

It's 2025. You're telling me delta has planes with no charging ports?! Anyhow, besides that.. you have idiot flyers that park their fatasses in the middle of the aisle. Hello! Some of us have connections to make. But let's hold up deboarding because you boarded last and your bags are 9 rows behind you. Flight attendants were not friendly. Did not get a hello or a goodbye. Only flew this route bc of the price. Next time, I may forego the horrible service and just pay on alaska air. read more

I traveled with Delta on January 5th from Orlando to San Luis Potosí with a connection in Atlanta. Unfortunately, the Orlando flight was delayed, which caused us to miss our connecting flight. While disruptions can happen, the way Delta handled the situation was disappointing. Delta rebooked us on a route to San Luis Potosí via Mexico City -- a significantly longer and illogical itinerary that required flying further away only to come back again. We ultimately had to change this ourselves to secure a direct flight, adding more inconvenience to an already frustrating experience. The customer service from Delta staff was particularly poor. On board the Orlando-Atlanta flight, we politely asked for assistance to deplane earlier due to our tight connection. We were told that this was not possible because most passengers also had connections. When we finally managed to exit the plane, we ran to our gate in Atlanta, only to find that boarding was nearly closed. While Delta allowed a passenger in a wheelchair to board, they refused to let us through, despite us being right there in time. No explanation was provided, and the Delta representative simply stopped engaging with us altogether. As a result of Delta's delays and lack of support, we incurred unexpected expenses, including a hotel stay, meals, toiletries, and a change of clothes -- costs we had not planned for. Overall, while flight delays can occur, the lack of empathy, communication, and reasonable rebooking options made this a very frustrating experience with Delta. read more

On 9/30/25 my flight from BCN to JFK got diverted to MAD due to a mechanical issue on the plane. The flight attendants told everyone to get their own lodging no matter what the cost as there were 2 big events (a soccer tournament and a political event) in town and lodging was going to be difficult to find. So, about 440 people were all online scrambling to get lodging and things on AirBnb, Expedia, etc were disappearing fast. The best hotel room I could find was $904.15 total. The flight attendant also told everyone to come back the next day at 1:00 to leave for JFK. As I was getting ready the next day I got a text that the flight had been delayed until 4pm. At that point I called and talked to a Delta representative about getting me on a partner airline in case this flight got cancelled again or delayed to the point where I'd get stuck at JFK and have to go through having no luggage and getting a hotel in New York. They told me the flight I was on was the best option and declined to rebook me. Once I showed up to the airport, I got a text that the flight was now delayed until 5pm and when I asked the desk agent she said operations was telling them it was a 50/50 chance the flight would even go out so I got rebooked on Air France for the next day (Oct 2). She was nice and found me a hotel that Delta paid for but........when I got to the hotel they couldn't find my reservation. When I looked at the ticket she gave me she had booked me under ANOTHER NAME even though she had my Passport and that's what the hotel also had me under so I had to sit and wait for the hotel to deal with Delta while I was on the phone with Delta to get BOTH things changed to MY name. Poor Ruth Stevens, whoever she is probably ended up with a destination that wasn't hers since I had a ticket in HER name. What a huge mess. When I submitted my expenses to Delta they only paid 1/4 of what I paid for my hotel the first night even though the flight attendant told everyone to "get what you can because there are 2 big events in town" and the CHEAPEST I could find (that wasn't a hostel) was $900 EURO and even included screenshots of availability showing that everything else was $1200+. Delta proves once again that they don't care about their passengers. read more

Delta Air Lines - Ticket in wrong name - Airlines Near Me - Atlanta, Georgia

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Quality/Quantity - The last time I used Delta was an exceedingly positive experience, but then of course, we had VERY low expectations as all our previous experiences were not good. This experience still could have been better with such a simple solution, let us pick our seats earlier!! On both flights, we were NOT allowed to pick (or even to pay extra) our seats till the day before or day of flight. So on both flights, we were in the VERY last row, next to the bathrooms... I guess I should be thankful that we got to sit together??? Atmosphere - Crammed into a plane like sardines. Good thing we are patient and pay extra for direct flights. Atlanta is one of Delta's Hub. The experience in the airport was good, see other review. Service - Okay. Price - $900 for 2 roundtrip tickets. The good news is that you were not only cheaper than Southwest, but offered direct flights! Thank you. But I got what I paid for. My experience reflects the price. And I did not feel $450 roundtrip for 1 person is inexpensive, but it was less expensive than all your competitors. Owner Comment - Congrats on your success since 1929. read more

Delta Air Lines - 4/13/24 Snacks. - Airlines Near Me - Atlanta, Georgia

2024.6.20 I received the following reply: Dear Irene Eng, The FAA's Delta Airlines Certificate Management Office completed their investigation of your allegations in case AAE-EHL-20240217-443. The investigation did not substantiate that a violation of an order, regulation or standard of the FAA occurred related to Delta's crewmember willingly refused to close an open overhead bin door while enroute, thus jeopardizing safety. Thank you for bringing this matter to our attention. Sincerely, Federal Aviation Administration | Office of Audit and Evaluation | Washington, D.C. read more

Delta Air Lines - Airlines Near Me - Atlanta, Georgia

Sorry to say Delta has really gone downhill with customer service. I have over 500,000 miles flown with Delta, and can remember a time when they were good. I paid $2,000 for first class ticket from Knoxville to Sacramento. With a layover in Atlanta, I went to the club to rest a bit. I was refused entry and asked to pay an additional $50.00 to get in for the 30 min I had available. I was stunned that they would not allow a member with a first class ticket entry. I was rudely told to pay or get out of the line . Unbelievable, i fly about once a week on various airlines depending on their schedules. Delta will now always be the last airline I choose when traveling. Not the first customer service incident, and I am tired of being treated poorly by Delta. They used to be good years ago, but this is their culture now. read more

Chose delta this time around due to finding a ticket I couldn't turn down. Easy transaction onto the plane, my seat was even upgraded to comfort plus! Definitely will be flying delta the next opportunity I get! read more

Delta Air Lines - Airlines Near Me - Atlanta, Georgia

SHAME ON YOU, DELTA!!! I just had a horrible flight experience. My flight that should have taken 6 hours took over 24 hours. I should have been on the plane for about 5 hours, but was on it for over 20 hours. The water in the bathroom sinks didn't work. No one could was their hands for the 15 hours we were on the first leg of the flight. That isn't okay. We were offered our usual snack and drink....about 6 ounces of soda and a small bag of cheezit, small bag of chips, or 2 cookies. While we were stuck on the plane for 15 hours, we were offered 2 extra snacks. We were offered 4-6 ounces of water 3 times in 15 hours. That is wrong!!! Delta had the gall to send an email telling us how amazing they are. This isn't a time to brag. Take accountability and apologize. You messed up. Don't sweep it under the rilug and pat yourself ilon the back. Apologize, give customers a refund, and make a plan for this to never happen again. Do not fly on Delta. That day, Delta had 159 flights canceled in Atlanta. Other airlines had 1-3 canceled flights. That doesn't make sense. Delta has a major problem.​ read more

Stay away from Delta. This company over the last 5 years or so has gone WAY down hill. Due to delays caused by there crew mishandling they turned a $400 ticket into an additional $1500 charge to my trip. There response is to bad we dont care. I will go another route next time and would recommend other people to steer clear of Delta airlines. Look at all the issues they have had recently with crashes etc... they are turning into a third world airline... read more

Hello, I am writing to request a resolution to a highly frustrating and unacceptable experience I had as a passenger on Delta flight AF3620 from Paris-Charles de Gaulle (CDG) to Atlanta on January 20, 2025. During my flight, I encountered several issues that significantly impacted my travel experience. * **Flight Delay:** The flight was delayed by two hours, which is not the primary concern. * **Damaged Luggage:** My luggage was damaged during the flight. * **Missed Connecting Flight:** Due to the delay, I missed my connecting flight and was forced to wait at the airport for over seven hours. However, the most concerning aspect of my experience was the lack of professionalism and customer service I received when I sought assistance. After missing my connecting flight, I approached the rebooking counter, where I was assisted by a customer service agent (CSA). Instead of offering any apology or empathy, the CSA simply informed me that there was nothing they could do for me. She provided me with a $12 meal voucher as the sole form of compensation. When I requested compensation for the flight delay and the damage to my luggage, I was directed to find a supervisor. Upon locating a supervisor (whose name I have documented), I was directed back to the customer service counter. There, I encountered another CSR who again denied any possibility of assistance and called a supervisor. The supervisor who had previously directed me to customer service returned and began verbally abusing me in front of other passengers when I inquired why he had not offered any assistance earlier. His aggressive behavior continued, and I have recorded the incident on my mobile device for documentation. He then demanded that I leave the premises and threatened to call the police when I attempted to take a photograph for my records. To further complicate the situation, the supervisor subsequently engaged in a disrespectful and unprofessional conversation with his colleagues, which I found unacceptable. I am deeply disappointed by the treatment I received from Delta Airlines staff, particularly the lack of courtesy, professionalism, and empathy exhibited towards me as a paying customer. I am therefore requesting a comprehensive investigation into this incident and appropriate compensation for the inconvenience caused by the flight delay, the damage to my luggage, and the distressing experience with the staff. Kindly inform me of your plans to address this matter. I would appreciate a prompt response and resolution. I will not rest until I receive a satisfactory outcome. The supervisor's name is:Thior Thank you for your attention to this serious matter. Sincerely, Hatem Gabr General Manager Gabr Anesthesia, INC 818 852 2345 hbgabr@gmail.com read more

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Excellent food in First Class on the nonstop flight from Atlanta to Costa Rica on my current trip. I manage a team of employees in Costa Rica for my employer since 2012. After taking these round trip flights dozens of times I can rate Delta as a consistent four star performer. For 12 years it's been the same Boeing 757 plane that is past its prime. Sometimes there is tape on the interior components holding them together. Most of these planes are 25+ years old. On my previous flight the majority of the video monitors were nonfunctional for most of the passengers including the monitor at my seat- super disappointing and boring for a four hour flight. On another flight the crew had installed a shower curtain rod on the first class bathroom stating "out of order" however we all witnessed the crew using the bathroom the duration of the flight and forcing us passengers in first class to walk to the back of the plane and stand in line - the waiting lines were up to 20 minutes long at points. On this same flight with the closed bathroom, we had preordered meals using the Delta app five days in advance when the notification arrived in the app for the first class meal. My brother and I both preordered and made print screens of the confirmation and a picture of our order. We don't eat pork and we are primarily vegetarian and pescatarian . The flight attendant serving first class had given away our meals by the time he arrived at our row. The wine we were served was the same wine that was served to the main cabin- from a can. The Pinot noir was almost frozen in the can and I had to wait for it to defrost. The wine service is variable in quality in the flights to Costa Rica in first class. Sometimes it is high quality wine from glass bottles and other times it's inexpensive wine in plastic or aluminum cans. My flight on Friday, May 10th with my brother was excellent. Taylor and Kayla provided excellent service and the special food from Chef Mashama Bailey of The Grey in Savannah was excellent!! The wine selection was great and we enjoyed the Chardonnay and the sparkling wine. Our flight to Hawaii on the nonstop to Honolulu was decent. We flew in the Premium Select cabin with the recliner seats and it was pleasant. Unfortunately there were only two food choices and both were mediocre and served in scalding hot tin foil containers. Premium Select offered better service and food before the pandemic. The experience is inconsistent and I have now learned to pack books and magazines to read when the monitors are nonfunctional and my own snacks for when they fail to deliver on confirmed preordered meals. I find Delta better than United or American Airlines which have both left me disappointed on multiple occasions in first class and premium economy cabins. Delta wins by default read more

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Daughter had a trip home for spring break from college. First flight was cancelled. Replacement flight was cancelled. Replacement for that was delayed 4 hours. Then flight back to college was delayed 4 hours, then cancelled. No announcements to the people flying about where to get their luggage off the flight. Total disaster. Makes me never want to fly Delta again. read more

I have not flown Delta in a long time. It was nothing Delta did. I just flew other airlines. However, after my recent experience flying from LAX to the East Coast and back, I will never fly Delta again. I flew out of Charleston to ATL, and I was supposed to catch a connecting flight fr ATL to LAX. The first leg was late, so I missed my connecting flight. The flight attendant said there were two later flights to LAX. I found out later he lied: There was only a flight to SNA later. However, that flight was booked. I waited in the queue for "How Can We Help You", and I never got called. I messaged Delta via the app, but by this time I had already booked a flight the next day. I don't have a seat assignment, but I am already expecting to be put in the back, in a seat that cost less vs my Comfort+ seat I originally purchased. FUD (Fuk U Delta)!!!!! You strand me in ATL and do not offer me any assistance. I had to ask for lodging compensation. After this shitty experience, I will remember why I never fly Delta again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Fucking delayed my flight 4 times. Then got to Atlanta. Waited 4 more hours sitting on the plane to get to the terminal. Every time the stupid pilot thinks he is giving us good news tells us another hour. After 5 hour waiting on plane. Finally got to the gate. They reused to let people off. Busiest airport in the world and you can only worker to get people off the plane. They only letting one person off the plane at a time while people just wait there on the plane some more. In the meantime they apologized more and more but won't compensate us for our trouble. I would have just have the trip be cancelled instead of being in a plane in the tar mat for over 6 hours. Yet Delta charge you arm and leg to fly their plane. It ain't cheap. We know where to the money goes . Some stupid worker outing with singers and food. This airline finally sucks in my eyes and many others. read more