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    British Airways

    1.0 (4 reviews)

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    JetBlue - Frustration

    JetBlue

    1.8(30 reviews)
    0.6 mi

    I used Jet Blue for the first time from Hartsfield Jackson in Atlanta. I was really impressed. I…read morechecked in on the app but when I got to the airport I asked for a wheelchair because I have bad knees. I boarded the plane before other passengers because I'm slow. That was a nice touch. The plane itself was nice and clean and I have to say comfortable and I'm a large size person. There was WiFi on the plane and the option to watch tv or a movie. I watched a documentary about Aretha Franklin. The flight attendant advised passengers in my section that another passenger had an allergy to shell nuts. They advised they would not be providing nuts as a snack and asked if anyone was currently eating any at the time. The passenger seated by the window on my row was already eating a bag of nuts so she alerted them and the flight attendant changed her seat. That meant we could stretch out with no middle seat person. That was awesome since the flight was full. I was impressed with how friendly the staff was on that flight. Also they give a snack that is a full regular size bag. Not a tiny joke of a snack. Our landing at JFK had to be one of the smoothest ever. I have zero complaints about JetBlue and look forward to booking with them again in the future.

    I am extremely disappointed with JetBlue's service. Our tickets were canceled twice, causing…read moreunnecessary stress and confusion for my entire family. On top of that, after the second cancellation, JetBlue separated our family onto two different flights instead of keeping us together. Traveling with family should not be this difficult, and the lack of coordination and customer support made the situation even worse. We planned this trip carefully, and these repeated cancellations completely disrupted our travel plans. This experience was frustrating, inconvenient, and unacceptable. I expected much better organization and customer care. Unfortunately, this situation has seriously affected my trust in JetBlue, and I will reconsider flying with them in the future.nuestra experiencia con decepcionante. La aerolínea canceló nuestros boletos dos veces, causando un gran estrés y desorganización en nuestro viaje familiar. Lo más preocupante fue que nos dejaron en vuelos separados de nuestros hijos, algo totalmente inaceptable para cualquier familia que viaja junta. A pesar de múltiples intentos de comunicarnos con el servicio al cliente, no hemos recibido respuestas claras ni soluciones. La falta de responsabilidad, comunicación y consideración hacia los pasajeros --especialmente familias con niños-- demuestra un servicio muy deficiente. Esperábamos más profesionalismo y apoyo en una situación creada por la misma aerolínea. No recomendamos viajar con JetBlue hasta que mejoren su atención al cliente y manejo de cancelaciones.

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    Alaska Airlines - 9/8/24

    Alaska Airlines

    2.4(21 reviews)
    0.6 mi

    Dates: June 30 - July 8, 2026 BOOKING Code: NWZQMY…read more THE GOOD I purchased a RT trip fare. I travel by wheelchair because of a mishap occurring over 15 years ago, when I was knocked down onto the floor at an airport by a rushing traveler. When, "Going", (flight to Seattle) my pillow and blanket pack did not make it onto the plane. I was unaware that it was not with me until I had boarded and was unable to locate the items. The packing cube generally stays attached to my carry-on luggage. I was very concerned because I recently had neck surgery and I'm also challenged with intense and wide-spread arthritis. The planes, generally, are kept VERY cold during flights. I voiced my concern to one of the crew members and all tried, in vain, to locate the items. They were wonderful! The air was kept moderate the entire trip and a neck pillow was fashioned out of paper towels and plastic. It worked and I had a very restful and comfortable flight and to my knowledge, there were no complaints concerning the plane's less than frigid air. Thank you! THE BAD I paid for an upgrade, twice, once when I purchased my RT fare and again for my return trip, to have more sitting space and not to be required to walk far to deplane. I have an artificial right hip and severe arthritis in my back and both leg joints, especially knees and left hip. My seatmates were two men. (Full flight, no seats available) The middle seat was occupied by a 6'4, @280 lb gentleman who had no extra space and basically took what little I had sitting in the window seat, "8F". He was just as uncomfortable as I. The man, in front, let back his seat and again the middle seat passenger's knees were cramped with no movement allowed at all. I had lost my pillow and blanket on my initial flight. My daughter bought me a replacement pillow. I just needed a blanket. I tried to grab a blanket when boarding the plane from 1st class, I was told they were ONLY for first class passengers. I tried to explain my circumstances and was quickly shut down and asked to proceed to my seat. Different plane, different crew, different attitudes. When I tell you I suffered, let me tell you, I SUFFERED! The plane was freezing! My seat had no back support and no butt support. The bottom foam padding had separated and was lumpy. It provided no support for my aging and arthritic hip whatsoever. My feet and ankles swelled and my back and hip were in excruciating pain thereby rendering me unable to stand when it was time to deplane. In order to deplane, 2 service people assisted me in order for me stand out of my seat and then to hobble off the plane into a wheelchair. I did not get to enjoy my family that I visited. My activities were limited. The pain in my joints stayed with me the entire stay. I am on a fixed income. Airline tickets are currently extremely high cost expenditures. It will take 6 months to pay off, with interest, the cost of the ticket. My recommendations to ALASKA AIRLINES: 1. Do not count pillows, extra seat cushions and blankets as "extra" baggage. Most seniors need them for medical reasons, not just for comfort. 2. Invest in ergonomic seating for your passengers. We all deserve to be comfortable though you have us packed in like sardines in a can. 3. Train ALL crew to extend quality customer care.

    Do not use this airline. We are sitting waiting for our bags at 1pm EST and all of the bags are on…read moredifferent concourses making it impossible to get them. This had my exhausted children grumpy and of course none of the restaurants in ATL Airport. I was using the wheelchair aces and an angry Karen didn't even check for my wheelchair we had to ask the pilot for help an absolute nightmare

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    Alaska Airlines - 9/8/24

    9/8/24

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    9/8/24

    Frontier Airlines - Delays

    Frontier Airlines

    1.3(250 reviews)
    0.6 mi

    We flew from San Juan Puerto Rico into Atlanta. We landed and got off the plane. We asked about…read moreour checked baggage as we are connecting to Boston. We were told all set not to worry about it. The connecting flight ironically was the same plane? Refueling? The plane departure was 10:40 On time. We went to the restroom Walked to the concession area came back and was told Gate is closed - you missed it 10:28pm The staffing at the gate were less than helpful Supposedly the woman at our gate Didn't catch her name but was very NON-EMPHATIC of our situation. She claimed she called our names We were a party of 4 6 others also missed this flight!!HOW DID 10 PEOPLE MISS THIS FLIGHT tonight??? The man at the adjoining gate tried to stick up for her and said she called your name I heard her Meanwhile his gate was loading and we heard him giving them Last call boarding in 5 minutes Flight # Ft. Lauderdale 4 minutes please come to gate 3 minutes doors will be closing 2 minutes final call Ft. Lauderdale flight # They made the flight by the way As for me and my family we are sitting on the floor waiting for a 6:00am flight to Boston. If it wasn't for Ella at the ticket counter to assist us I'd probably have some really nasty things to say about this airline. Will I fly Frontier again? Probably not unless I had no other options. One last complaint I ordered a vodka and cranberry stewardess took my card and said $ 15 and pointed to leaving a tip Not only was it dark I couldn't see the tip choices Apparently I gave a $ 2 tip So it cost me $ 17.04 I know should have said no tip But they should at least point to the no tip option!!

    Frontier really said, "What if flying felt like a side quest?"…read more The ticket was $39 and by the end of the trip I somehow owed them custody of my firstborn and $14 to breathe near the emergency exit. The seat didn't recline, didn't cushion, didn't believe in me emotionally... but it WAS technically a seat. Boarding the plane felt like Walmart on Black Friday: Zone 1. Zone 2. Zone 47. People fighting for overhead bin space like it contained the last Xbox on Earth. The pilot came on the speaker sounding exhausted: "Folks, if this plane starts making noises... just mind your business." And the snack prices??? The flight attendant handed me a Pringles can like it was rare contraband: "That'll be $11.50 and a small sacrifice." But listen -- they got me across the country for less than the price of an Uber Eats order, and the plane only shook twice, so honestly? Elite service. Would absolutely fly Frontier again against my better judgment.

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    Frontier Airlines - Pitching the rewards card program.

    Pitching the rewards card program.

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    British Airways - airlines - Updated August 2026

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