1. Ethiopian Airlines

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Atlanta, GA

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Ethiopian Airlines

3.5 (2 reviews)

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3 years ago

Love this airline! Best customer service and nice plains. One of the best airlines to fly anywhere in the world, and still expanding.

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10 months ago

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Delta Air Lines - Gate F12, Concourse F, Maynard H. Jackson International Terminal, Hartsfield-Jackson Atlanta International Airport on 9/13/2026. ATL to GSO.

Delta Air Lines

2.2(911 reviews)
0.3 mi

Air was nice and cold and flowing freely as we boarded…read more We boarded on time with an early departure and we are expected to arrive early - did the same on the trip out here. Glad to be going home and thanks for the safe and reliable transportation! Go Delta!

I recently flew with Delta and had a layover here in Atlanta. I only chose Delta because they got…read moreme to my final destination earlier than any other airline when booking this particular trip, but they only allowed a 45 minute layover in this airport between flights, and my arrival and departure gates were in different concourses. Considering the way Atlanta airport is laid out and all the running and the escalators and tram ride required to move between concourses, I barely made my departing flight before they were closing the boarding doors. The second strike was when I finally arrived to my departing flight, only to be ordered by Delta staff to check my carryon. The reason I packed a carryon was so I wouldn't need to waste 20 minutes waiting at a carousel for my bag at my final destination. To add insult to injury, my bag arrived to me dirty and it had a black mark smeared across the front. I've been using this carryon for a few years, on probably 5 sets of flights annually and it's never been damaged or stained until now. Thanks, Delta!

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Delta Air Lines - Sitting inside the upstairs loft at the Delta Sky Club in Concourse F at Hartsfield-Jackson Atlanta International Airport (ATL).

Sitting inside the upstairs loft at the Delta Sky Club in Concourse F at Hartsfield-Jackson Atlanta International Airport (ATL).

Delta Air Lines - Baggage claim carousel 1 in Hartsfield-Jackson Atlanta International Airport domestic terminal South. Delta Air Lines.

Baggage claim carousel 1 in Hartsfield-Jackson Atlanta International Airport domestic terminal South. Delta Air Lines.

Delta Air Lines - Delta Air Lines Flight DL 675 on September 12, 2024. Atlanta (ATL) to Portland (PDX). View from Seat 14B on a Boeing B737-900ER.

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Delta Air Lines Flight DL 675 on September 12, 2024. Atlanta (ATL) to Portland (PDX). View from Seat 14B on a Boeing B737-900ER.

Hartsfield-Jackson Atlanta International Airport - Inside the Delta Sky Club in Atlanta Concourse B on 3/19/2026 around 12:30-1:00 PM EDT.

Hartsfield-Jackson Atlanta International Airport

3.3(5k reviews)
0.9 mi

I want to extend a huge thank you to the team at Hartsfield-Jackson Atlanta International Airport:…read more - Terri from Delta Airlines, Terminal A - Shamya and Jamal from Delta Airlines These individuals went above and beyond to ensure that unexpected changes became a success.

Made a reservation through Expedia. Received a call from "Rae" right as I was boarding my flight…read moreand told they didn't have cars but had made arrangements to honor my reservation at the Avis at the airport. Got to the Avis counter at airport. Horrible! Slow and rude. Dealt with a woman with a very fancy and expensive nail job. Refused to honor reservation that had been transferred from midtown. Said she had no record and wasn't going to honor a reservation due to my word. Interrupted me several times.Told me to get out of line and call Expedia (who originated the reservation). Truthfully, worst interaction I've ever had with a representative from ANY establishment. Will never use Avis. Btw... "manager" sitting next to her ( in a beanie) never said a word. Watched her treat customer after customer like dirt. Ran into a gentleman at Dollar who asked, "How are you?l" told him, "it's been a little rough." He said, "I know I saw." Apparently he felt the same as he was also getting a car from Dollar.

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Hartsfield-Jackson Atlanta International Airport - Saturday 11.08.25; Hartsfield-Jackson Atlanta International Airport (ATL)
 6000 N Terminal Pkwy (at Airport Loop Rd)
 Atlanta, GA 30320

Saturday 11.08.25; Hartsfield-Jackson Atlanta International Airport (ATL) 6000 N Terminal Pkwy (at Airport Loop Rd) Atlanta, GA 30320

Hartsfield-Jackson Atlanta International Airport - Boeing 767 headed to Munich!

Boeing 767 headed to Munich!

Hartsfield-Jackson Atlanta International Airport - Gate F12, Concourse F, Maynard H. Jackson International Terminal, Hartsfield-Jackson Atlanta International Airport on 9/13/2026. ATL to GSO.

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Gate F12, Concourse F, Maynard H. Jackson International Terminal, Hartsfield-Jackson Atlanta International Airport on 9/13/2026. ATL to GSO.

Southwest Airlines - Luggage

Southwest Airlines

1.9(754 reviews)
0.1 mi

Love southwest to Houston but these new seat assignments and charges are ridiculous!!…read more Picked for low fare, then had to pay for each seat $30 each ( 4x) for shit economy, and $45 a bag, plus taxes taxes taxes. Now it's higher than delta . Guess I'll stick with Delta!! 1 free bag and not all these seat charges . Deceptive and 5 hr layover to get to Detroit! Way to spend Memorial Day!! Go delta !!

With all of the changes at Southwest Airlines, I keep trying to give them the benefit of the doubt…read more Well, fool me once shame on you. Fool me twice shame on me. The experience is continue to get worse and worse. I purchased and paid for an upgraded seat before check-in. That was not reflected on my boarding pass, although my credit card was immediately charged when I got to the airport. The woman at the counter tried to argue with me that I hadn't paid for it and that the charge was pending. After calling a supervisor and continuing the conversation for approximately 15 minutes, they realize that yes, I had paid for it, and that there was a glitch in their computer system. I was given the upgraded seat, but no change in boarding group. Speaking of boarding groups, the new system is the most ridiculous part of all of this. Ask United Airlines, how well it worked to board window, middle, aisle... It lasted about five minutes at United because they recognized that it did not improve efficiency. If I can help it, this will be the last time I fly Southwest. I have the highest level of status with American and status with Delta, so why would I put myself through this hassle??? I would rather connect via Dallas on AA, which reflects the level of dissatisfaction. If Southwest goes back to the airline that we used to know and love, I'll reconsider at that point in time.

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Southwest Airlines - The view from Boise.

The view from Boise.

Southwest Airlines
Southwest Airlines - Us sailor in uniform holding emotional support dog for my family.

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Us sailor in uniform holding emotional support dog for my family.

British Airways

British Airways

1.0(4 reviews)
0.6 mi

The customer service is abhorrent! The lack of concern follow up or follow through on their behalf…read moreis maddening! We flew to Portugal in May they lost our luggage, I had NOTHING for 5 days of our 6 day trip. We were not in Lisbon there was no Walmart type shops to buy things so I was forced to stay stuck in my room with no clothes or proper shoes because I'd worn comfy slides for the flight. Our trip was ruined and now I'm being told to send more info before they close my case but the emails don't specify what more info they need. When I reached out through chat on their site I was in the queue for fours hours before I got a person who told me there was nothing they could do it had to be done through their customer service department and gave me the customer service email address that I already have. I waited in line two hrs after landing to start this claim. Also I'd left a bag on the plane but remembered before we reached the terminal. I asked the bus driver if I could ride back or what to do he pretended to speak no English he put his hand in my face and by the time I could tell the agent at the counter (who actually was amazing thank you Pedro) he called the the crew for that gate they found nothing because the cleaning crew had already boarded and of course turned nothing in. That was $250 gone. I can't put into words how terrible my experience was and has been since. I WILL NEVER FLY WITH THEM AGAIN. LONDON HEATHROW BRITISH AIRWAYS IS THE WORST!!

I had a ticket atlanata- London and got covid. Sent all the info to them . They approved a…read morevoucher. I went to Isreal tge voucher and my $700 ticket was 17 cents. They said I was a no show and they was what tge taxes were worth. What??? I kept sending in documentation and proof of covid and their execituve off ice denied it. After 2 years and hundred of hours on the phone, I gave up.

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British Airways

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JetBlue - Frustration

JetBlue

1.7(32 reviews)
0.1 mi

I used Jet Blue for the first time from Hartsfield Jackson in Atlanta. I was really impressed. I…read morechecked in on the app but when I got to the airport I asked for a wheelchair because I have bad knees. I boarded the plane before other passengers because I'm slow. That was a nice touch. The plane itself was nice and clean and I have to say comfortable and I'm a large size person. There was WiFi on the plane and the option to watch tv or a movie. I watched a documentary about Aretha Franklin. The flight attendant advised passengers in my section that another passenger had an allergy to shell nuts. They advised they would not be providing nuts as a snack and asked if anyone was currently eating any at the time. The passenger seated by the window on my row was already eating a bag of nuts so she alerted them and the flight attendant changed her seat. That meant we could stretch out with no middle seat person. That was awesome since the flight was full. I was impressed with how friendly the staff was on that flight. Also they give a snack that is a full regular size bag. Not a tiny joke of a snack. Our landing at JFK had to be one of the smoothest ever. I have zero complaints about JetBlue and look forward to booking with them again in the future.

JetBlue trapped us in Puerto Rico for three days last month. They cancelled our flight to Atlanta…read moreon Thursday and now have delayed my flight to New York this morning. I have used them as m preferred airline for years. But, alas all good things come to an end. I guess they are the new Spirit of the skies. Very disappointed

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JetBlue
JetBlue
JetBlue - Check in

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United Airlines - Gate T18. ATL to ORD. United flight UA 626. Hartsfield-Jackson International Airport.

United Airlines

1.9(106 reviews)
1.0 mi

I don't really give two star reviews. If I've truly had a poor experience with a business it's…read moreusually bad enough that I will put them down for one star. But I'd say in this case the two star rating is on point. It's not an absolutely terrible experience to fly with United compared to other airlines but it's far from awesome. For example, I get on planes knowing full well to expect a lower quality of food than a good restaurant might provide, but I've generally been disappointed with the food even by industry standards. Case in point: My tea was not hot or even really warm on my short flight to Chicago. The time before that, when I was headed from Atlanta to California, the breakfast choices were the type of food: pancakes and eggs that need to be fresh. The entrees were noticeably stale! The other piece that's annoying is that they offer in-flight entertainment from your mobile device, but my experience has been that the signal was barely strong enough to stream music, not strong enough to even initiate the movies or tv shows offered. So basically, you'll just be sitting there for the duration of your flight. I really want to give United a three star review but they just don't make it to average in my opinion. Yes I'll probably fly with them at some point again but I definitely won't go out of my way to choose them, because in my opinion, basically all they do is get ya there haha

I'm extremely disappointed with United Airlines. After…read morepurchasing first-class tickets for my family, I was told at the gate that first class had been oversold and that I was being downgraded to economy. When I asked how that was even possible, I was repeatedly told that "the computer selected me." I don't buy that explanation. It felt like I was singled out because of my Eastern European last name. Then, after I challenged the decision at the gate, another passenger--an African American woman--was suddenly chosen to be downgraded instead. The whole situation was handled terribly. I've been a loyal United customer for years. I have elite status and consistently keep around 250,000 miles in my account. This is not how you treat your loyal customers. Shame on you, United Airlines.

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United Airlines - United flight UA 626 ATL to ORD. Inside a B737-800/900. Gate T18 at Hartsfield-Jackson International Airport. View from Seat 30A.

United flight UA 626 ATL to ORD. Inside a B737-800/900. Gate T18 at Hartsfield-Jackson International Airport. View from Seat 30A.

United Airlines - Had an entire row to myself

Had an entire row to myself

United Airlines - United flight UA 626 ATL to ORD. Inside a B737-800/900. Gate T18 at Hartsfield-Jackson International Airport. View from Seat 30A.

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United flight UA 626 ATL to ORD. Inside a B737-800/900. Gate T18 at Hartsfield-Jackson International Airport. View from Seat 30A.

Alaska Airlines - 9/8/24

Alaska Airlines

2.4(21 reviews)
0.1 mi

Dates: June 30 - July 8, 2026 BOOKING Code: NWZQMY…read more THE GOOD I purchased a RT trip fare. I travel by wheelchair because of a mishap occurring over 15 years ago, when I was knocked down onto the floor at an airport by a rushing traveler. When, "Going", (flight to Seattle) my pillow and blanket pack did not make it onto the plane. I was unaware that it was not with me until I had boarded and was unable to locate the items. The packing cube generally stays attached to my carry-on luggage. I was very concerned because I recently had neck surgery and I'm also challenged with intense and wide-spread arthritis. The planes, generally, are kept VERY cold during flights. I voiced my concern to one of the crew members and all tried, in vain, to locate the items. They were wonderful! The air was kept moderate the entire trip and a neck pillow was fashioned out of paper towels and plastic. It worked and I had a very restful and comfortable flight and to my knowledge, there were no complaints concerning the plane's less than frigid air. Thank you! THE BAD I paid for an upgrade, twice, once when I purchased my RT fare and again for my return trip, to have more sitting space and not to be required to walk far to deplane. I have an artificial right hip and severe arthritis in my back and both leg joints, especially knees and left hip. My seatmates were two men. (Full flight, no seats available) The middle seat was occupied by a 6'4, @280 lb gentleman who had no extra space and basically took what little I had sitting in the window seat, "8F". He was just as uncomfortable as I. The man, in front, let back his seat and again the middle seat passenger's knees were cramped with no movement allowed at all. I had lost my pillow and blanket on my initial flight. My daughter bought me a replacement pillow. I just needed a blanket. I tried to grab a blanket when boarding the plane from 1st class, I was told they were ONLY for first class passengers. I tried to explain my circumstances and was quickly shut down and asked to proceed to my seat. Different plane, different crew, different attitudes. When I tell you I suffered, let me tell you, I SUFFERED! The plane was freezing! My seat had no back support and no butt support. The bottom foam padding had separated and was lumpy. It provided no support for my aging and arthritic hip whatsoever. My feet and ankles swelled and my back and hip were in excruciating pain thereby rendering me unable to stand when it was time to deplane. In order to deplane, 2 service people assisted me in order for me stand out of my seat and then to hobble off the plane into a wheelchair. I did not get to enjoy my family that I visited. My activities were limited. The pain in my joints stayed with me the entire stay. I am on a fixed income. Airline tickets are currently extremely high cost expenditures. It will take 6 months to pay off, with interest, the cost of the ticket. My recommendations to ALASKA AIRLINES: 1. Do not count pillows, extra seat cushions and blankets as "extra" baggage. Most seniors need them for medical reasons, not just for comfort. 2. Invest in ergonomic seating for your passengers. We all deserve to be comfortable though you have us packed in like sardines in a can. 3. Train ALL crew to extend quality customer care.

Do not use this airline. We are sitting waiting for our bags at 1pm EST and all of the bags are on…read moredifferent concourses making it impossible to get them. This had my exhausted children grumpy and of course none of the restaurants in ATL Airport. I was using the wheelchair aces and an angry Karen didn't even check for my wheelchair we had to ask the pilot for help an absolute nightmare

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Alaska Airlines - 9/8/24

9/8/24

Alaska Airlines - Check in

Check in

Alaska Airlines - 9/8/24

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9/8/24

Frontier Airlines - Delays

Frontier Airlines

1.3(254 reviews)
0.1 mi

We flew from San Juan Puerto Rico into Atlanta. We landed and got off the plane. We asked about…read moreour checked baggage as we are connecting to Boston. We were told all set not to worry about it. The connecting flight ironically was the same plane? Refueling? The plane departure was 10:40 On time. We went to the restroom Walked to the concession area came back and was told Gate is closed - you missed it 10:28pm The staffing at the gate were less than helpful Supposedly the woman at our gate Didn't catch her name but was very NON-EMPHATIC of our situation. She claimed she called our names We were a party of 4 6 others also missed this flight!!HOW DID 10 PEOPLE MISS THIS FLIGHT tonight??? The man at the adjoining gate tried to stick up for her and said she called your name I heard her Meanwhile his gate was loading and we heard him giving them Last call boarding in 5 minutes Flight # Ft. Lauderdale 4 minutes please come to gate 3 minutes doors will be closing 2 minutes final call Ft. Lauderdale flight # They made the flight by the way As for me and my family we are sitting on the floor waiting for a 6:00am flight to Boston. If it wasn't for Ella at the ticket counter to assist us I'd probably have some really nasty things to say about this airline. Will I fly Frontier again? Probably not unless I had no other options. One last complaint I ordered a vodka and cranberry stewardess took my card and said $ 15 and pointed to leaving a tip Not only was it dark I couldn't see the tip choices Apparently I gave a $ 2 tip So it cost me $ 17.04 I know should have said no tip But they should at least point to the no tip option!!

Frontier really said, "What if flying felt like a side quest?"…read more The ticket was $39 and by the end of the trip I somehow owed them custody of my firstborn and $14 to breathe near the emergency exit. The seat didn't recline, didn't cushion, didn't believe in me emotionally... but it WAS technically a seat. Boarding the plane felt like Walmart on Black Friday: Zone 1. Zone 2. Zone 47. People fighting for overhead bin space like it contained the last Xbox on Earth. The pilot came on the speaker sounding exhausted: "Folks, if this plane starts making noises... just mind your business." And the snack prices??? The flight attendant handed me a Pringles can like it was rare contraband: "That'll be $11.50 and a small sacrifice." But listen -- they got me across the country for less than the price of an Uber Eats order, and the plane only shook twice, so honestly? Elite service. Would absolutely fly Frontier again against my better judgment.

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Frontier Airlines - Pitching the rewards card program.

Pitching the rewards card program.

Frontier Airlines
Frontier Airlines

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Ethiopian Airlines - airlines - Updated October 2026

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