Got our roof done about 15 years ago. We've experienced nothing but a living nightmare, issues after issues! Within the first 4 years 2 water leaks that we were able to see. Now more water leaks, and after 3 roof inspections from different roofers they agreed hands down bad craftsmanship and poor materials used, and most shingles are lose. If you are looking for your roof to last what it should, 30 years, do not use Fritz. read more

Doug Miller and Mark did a fantastic job! They were on schedule and came when they said they would come. They were patient with my insurance company Who made all of us a little crazy. Very thankful for the exemplary job. Fritz Roofing Service did for us, here in Bartlett. read more

Really good experience, originally worked with Mark and then Doug on the second occasion. Both times quick response and my roof problems addressed and fixed in timely manner. No complaints will definitely use this company again. read more

Couldn't ask for a more honest and reliable roofing contractor. Great professional and personal service.

I can't tell you how amazing, professional, and precise this company is. They did my siding, soffit, fascia, gutters, and down spouts, and my house looks completely new. I cannot say enough good things about this business. Payment was cheap for the services that they provided, and I am more than happy with everything that went into it. (Long story short, you will absolutely get your money's worth.) In addition, the men are so nice, respectful, and efficient in their work. I have already recommended this company to my friends and family numerous times in just the two weeks since my house has been finished. Like I said, I cannot say enough good things about this business, and for anyone who needs home improvement done, you should absolutely go with Fritz! read more

In 2001, when we lived in Illinois, we hired Fritz Roofing Service to replace our roof, which had been damaged by hail. We had a two-story house with a high, steep roof; ditto for the garage. Fritz came out with about half a dozen workers and put that roof on in one day. They worked quickly and efficiently, and left the yard as clean as it was when they got there. They also made sure to pick up every staple/nail they could find, which we appreciated as we had young children who played outside a lot. We know Fritz did a good job because that roof never leaked, not even around the skytube we installed before Fritz replaced the roof. When we sold the house several years later, the roof still looked great. Now we live north of the Cheddar Curtain and we need a new roof. I sure wish Fritz Roofing was in Wisconsin! read more

The quality of workmanship, professionalism and cost was outstanding. Would highly recommend Fritz for your roofing needs without hesitation. read more

I had my roof done in October 2018 and sorry for this late review but wanted everyone to know that Fritz is a very good company. We dealt with Doug and to be honest his team of father and son who performed the job were OUTSTANDING!!!!!!! They honestly treated my house like it was their own....Always willing to change things if I wanted them to along with making sure that everything had personal touches on there. Also their work ethic was outstanding. Did not get their names, but really a big shout out to them. My pricing with Doug was very fair as I had gotten 4 other quotes to make sure I felt that I was getting a good price. I have even referred Doug to my boss! Thanks for the work read more

FR: Thank you for calling Fritz Roofing how can we make you smile today? Me: Hi, I have a leak on my roof and I went into my attic to see where the leak is coming from and it looks like that some shingles are missing and need to be replaced. FR: Okay, could I please have your name and number and I'll have a technician call you back to schedule a time to come out? Me: Sure. Please make sure they call me back ASAP because this needs to be fixed as soon as possible. FR: I'll tell them. Me: Thanks Eight hours later. FR: Thank you for calling Fritz Roofing how can we make you smile today. Me: Yeah, I called this morning regarding a leak coming from my roof and I still haven't received a call from a technician yet. FR: I'm really sorry about that. I know that they're really busy. I'll contact them immediately and relay the message to them. Me: Please do. I'd fix the problem myself but I don't have a ladder long enough to reach my roof and I don't want to go on the roof with all that snow. The following day. FR: Hi, this is B.O. from Fritz Roofing I hear you have a leak on your roof. Me: Yes I do. How soon can you come out to look at it and give me an estimate? FR: When is convenient for you? Me: Can you come out tomorrow morning at 7:00 AM? FR: No problem. I'll be there between 7:00 - 7:15 AM. Me: Sounds good. Thanks so much. See you tomorrow morning. Next Day. FR: Hi I'm B.O. from Fritz Roofing. Let's see what you got. Me: That's where the leak is coming from. That water is coming through the seam where the two plywood boards meet because the shingles are missing from the roof. How much is it going to cost me? FR: How much did we charge you last time? Me: $339.00 FR: Even though our prices have gone up I'll just charge you the same rate. I don't want to hike up the rate on you. Me: When can you fix it? FR: I can come out next week on Tuesday to fix it. Me: Okay. Call me to let me know that exact time you're coming out. FR: Will do. See you next week. Tuesday the following week. Me: Hi it's me. Are you still coming out today to fix me roof? I was also wondering if the rate you quoted me was negotiable. I got another rate and they quoted me $150.00. FR: No. Our rates are firm and I can't come out today. The snow from yesterday put us a few days behind. I can come out on Thursday. Me: Call me on Wednesday to confirm that you're coming out. FR: Okay. Yesterday: Man from Kaiser Roofing shows up at my place of abode. KR: Looks like the leak is being caused by some missing shingles. I can replace all of the missing shingles and spot caulk your chimney and skylights for $150.00 Me: Can you do it right now? KR: Yes I can. Me: Go for it. Fritz Roofing: Ripping people off since 1953. http://chicago.bbb.org/WWWRoot/Report.aspx?site=46&bbb=0654&firm=1003742 read more

Horrible follow through if you ever have a problem with your roof that they guarantee. Have had to call them multiple times to try and get them out to look at issues with my roof, that was done by them only a few years prior. Only time someone ever calls me back is if I have just talked to the boss. Even then they don't follow up when they said they would. I don't write many reviews but I would strongly discourage going with this company. read more

While I was happy with this company 15 years ago, something must have changed. After trying to contact Fritz roofing THREE times for a inspection and quote on my new home, I never received a reply. I avoid companies with poor customer service. Apparently this is what happens when you have a concern about their work! read more

After last weeks monsoon rains, we discovered a small issue. I called Jerry on Monday, keep in mind this is almost 2 years after our roof replacement, they had a technician at the house, he found a small twig that got launched under a shingle next to the roof vent. They added some sealant around the vent, and the issue was fixed in one day. Thank you Jerry and Fritz roofing for going the extra mile! That is customer service at its best. I would highly recommend them for your next roof project. read more

Fritz Roofing has done two of our houses and both times have done a wonderful job. Very professional. They do not ruin landscape and clean up after themselves. I had a leak in my garage in the fall and attributed it to the roof. I called Fritz and someone was out by the afternoon. The gentleman climbed around my roof, inspecting every inch. He could not find any leaks so he went into my attic. Again, he could not see any leak but had a feeling the chimney was the cause. The man spent 2 hours problem solving and did not charge me a penny. Fritz Roofing stands behind their work and truly cares about their customers. I will be a forever customer and would recommend them to anyone needing a roof replacement. read more

Amazing company that did a great job on our roof! All employees were professional and friendly. Would definitely refer to friends and family. read more

I had LP Smart siding put on the house. I have a 2 story colonel home 90% siding. The instructions call for a gap in between each board but most of the boards were butted up against each other. This past winter the siding bowed in multiple places. Fritz Roofing came out and with finishing nails nailed in all the bowed pieces leaving nail marks with the nail marks not being sealed. Before the siding was put up they said the bowing was caused by no expansion gap between the boards (I had a neighbor that had bowing). After they installed the siding they said it was due to the house being old and not inline. I contacted LP Smart siding sent them pictures of the nail marks and the boards butting up against each other they said it was improperly installed. They did not caulk the posts on the front porch. read more

I called Fritz Roofing several times and left several messages on their answering machine. Finally, after a few days, they called me back. On the phone they said that they would come over and give me an estimate...well they never did come over. I even talked to a second person about coming over and giving me an estimate and he never came over. I'm tired of waiting for them! Fritz Roofing: giving people the business since 1953. read more

Doug Miller, the owner, came out to look at a small roof repair that I needed done on a tight timeline. He quoted me a price which I thought was fair (not a bargain, but fair) and the job got done within my timeframe with other contractors and ComEd who were not flexible at all. I appreciate that Doug was a stand up guy and kept his word even though it turns out I needed the job done on two of the hottest days of the year. There were even some communication problems on my part (I missed a voice mail message) and he still came through. read more

Doug Miller was very professional and his crew did an excellent job on my house and my parent's house here in Elk Grove Village.

I have to agree with the reviews touting excellent service when it comes to initially contacting Jerry Flores and having him come out for an estimate to do an entire roof replacement. Johnny on the Spot, everything is great. But wait until you have an issue, of which I have had two. Getting Jerry or his current supervisor, Derrick, to come out, even when I sent pictures both times of water dripping from the ceiling and running down the wall, is nearly impossible. First Jerry says it may not be the roof leaking. They did the entire job, even replacing the sub roof, so if water is running down my wall, from the ceiling, it has to be the roof, whether it's shingles, ice and water shield, flashing, something they initially replaced, that is the issue. Next I'm told they are really busy this time of year with new jobs. Ok, my job was a new job less than 3 years ago and I have mold and rot possibly setting in from shoddy work. I have given Jerry my schedule numerous times, Derrick has made one appointment in the almost 12 weeks since this second leak was reported, which he did not keep, and now I'm ignored. The next step is to contact an attorney. These people are terrible, and they came recommended to me. If you are considering Fritz Konstruction or Fritz Roofing, however they are advertising themselves, and they come highly recommended, be sure you find out how long it's been since the person recommending them had the job done, what issues they have had to deal with and how prompt Jerry is with getting someone out to take care of any problems. His latest suggestion was that I call Derrick directly. Derrick has an answering machine and calls do not get returned. I highly recommend you stay away from Fritz Konstruction/Roofing. read more