Let me start by saying the service was good, and this is not a service issue! We really wanted a decent burger and saw great reviews about Friendlys and decided to try it. We were extremely disappointed. The burgers came out overdone and very greasy, almost like frozen patties. It wasn't juicy but still greasy and honestly rubbery. The fries were soft and very oily. The pop was flat and sweeter than normal. We didn't try the ice cream as we were already beginning to feel sick from all of the grease. The atmosphere was decent, retro vibes. The AC was broken with no signs indicating that. We were sweating. Like said, the server was kind. Overall, just meh. read more

Friendly service and open late for that area. The food was pretty basic and not that great. But I didn't have too high expectations. The best thing was the cheese fries. I would skip the ravioli, the menu said they were highly requested return but I'm not sure why. We got our order to go. They had a cute ice cream counter. They had games for the kids. They are friendly there too. read more

If there was a 3.5 stars that's what I would put service is always joyful and welcoming and everywhere is relatively clean but the food expected from somewhere like friendlys all I would improve is the food quality but the effort by employees is truly appreciated and the energy is welcoming It's my second time here and I've had the same experience everytime The ice cream is good and has lots of choices I feel like friendlys is a good place for an ice cream break but not as much as a meal because you can just tell the second u taste it that it could be better but i don't expect much better the summary is food could be better for its price but the service and energy definitely makes up for it read more

The hostess, server, & cashier were all friendly. I got the Captain's Platter. It's a nice assortment of seafood. I also had a cup of clam chowder, & medium Reese's Pieces sundae. The clams were delicious. The shrimp was good as well. The Cole slaw was very good. The ambiance is very casual. It was a nice meal. I plan to return. read more

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Horrible service alls i wanted was a cotton candy milkshake , it took 30 min for it and and they didn't ask for what size i wanted and automatically charged me for a large and took forever for my check for my one item not happy with my experience read more

Stopped through to grab a cone. It was what I expected, no more, no less. Friendly service though!

We didn't get to sample the food. We were asked to wait and apologized to for the delay only to be told that there was a 20-minute "hold" for ice cream due to staffing issues and left at the desk to make up our minds. The restaurant was about one-third capacity but everyone I saw was trying their best to handle that volume. Nobody on staff seemed particularly stoked to be there. Did we want to wait around 20 minutes for ice cream? No. Friendly's ice cream isn't that great and the mood of the restaurant was lousy due to the pressure on staff to keep up with what they had. Waiting was not how I wanted to spend part of my holiday. If this location is still open in six months, I will be shocked. read more

Worst customer service. No wonder the place is always empty. I was sold a $7.50 container of ice cream. Got it home and it was freezer burnt. Wife called and they said they would replace it. Went in two weeks later and was insulted by the manager. Don't go here. read more

Amazing food amazing service great place in general and it's not out of the place. Great ambiance also !

excellent food and service. Eating in or take out the food and service is always excellent. Friendly staff high quality food. Always a great experience. read more

The server was absolutely awesome friendly sweet personality and amazing smile and great attitude, very busy but professional keeping it together handling at least 8 tables and Pregnant seems like a great team the manager was helping and another server was working too yes sir just this server is awesome read more

Friendly's was clean and staff was attentive. Good deal on burger, drink, fries, and ice cream. Kids love getting the kids meal with ice cream and toppings included. read more

Friendly's - Seating area - Burgers Near Me - Harrisburg, Pennsylvania

We sat at our table for 10 minutes with servers walking right passed us and never once acknowledged or greeted our table. When we told the hostess that the servers were too busy to greet us and that we were leaving, she said she could find someone else. Every one of the servers watched us just sit there.... No thank you! We will take our money and tip to a business that wants it! It's obvious your servers make enough money they are not worried about getting that next table read more

Food and Service was great! Tricia was a great server! Will definitely go back again!

Food and service was AWESOME! A little pricey but everywhere is nowadays. Our waitress was nice and accommodating.

very friendly service food is always great weather we eat in or take out it is always fresh and hot.

Food was perfect. The price was nice too. The people here certainly live up to the name of the place. I was greeted with a welcoming hello and Krystal was a gem making sure all was well. Sure wish they had one of these where I live. I guess I'll have to try for this layover so I can come back again. read more

Being from Virginia, we were excited to see a Friendly's because they closed all of them down where we live. We stopped and had a great nostalgic lunch of supermelt sandwiches and happy ending sundaes. The restaurant was quite spacious, plenty of parking. Our server was friendly and attentive to our needs. Everything tasted just as we remembered it. read more

As remembered and good service and food was good. Will return. Menu is same as it has been and prepared very well.

I love this place and the customer service. I would recommend friendlys to everyone. The food is great. it's clean and smells good.

I have to say that even though they were short staffed tonight they are doing amazing work. The hostess took our number and texted us to let us know our seat was ready. Our waitress was wonderful and very attentive although she was the only waitress on the floor tonight. She handled it like a champ. Our food was fresh and very flavorful. This was our first time at a Friendly's and I have to say they did not disappoint. read more

Friendly's - Lobster Roll - Burgers Near Me - Harrisburg, Pennsylvania

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Young gentleman explain what was in the different flavors and was very helpful. It was awesome. The barking pretzel is great.

Fast service, tasty food (loved the Cobb salad). Our sons thought the sundaes had the best ice cream and toppings

Average experience at an average restaurant. Nothing to get excited about, but the food was edible. Not many options if someone in your party has allergies or intolerances. read more

The shrimp quesadillas are delicious, the buffalo wings are juicy, and you already know the sundaes are some of the best around. I was extremely pleased with this quick and tasty delivery. Thank you for adding these great additions to your menu! read more

One of our favorite places for ice cream though today we had regular food stuff. We've definitely had better crab chowder and honestly- just pass on the seafood quesadilla. I'm not picky but for some reason it just wasn't good. My son thought the same. I think we should just stick to ice cream when we go here. read more

Friendly's - Seafood quesadilla - Burgers Near Me - Harrisburg, Pennsylvania

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food was good and server was friendly and efficient! And of course the ice cream was deliciou!

Jayden was a perfect, pleasant server!! Food was awesome and delivered promptly! We will be back.

Service was great. Good came out quickly and was delicious. We are in the area visiting but wish we still had Friendly's near where we live. Will definitely come back the next time we visit. read more

i love friendlys‼‼‼‼‼ bbq chicken supermelt everyday till i die i lovef riendly tastes like healimg my inner child!!!! vibes on point my servers are always polite at wvery friendlys i love friendlys so much read more

Friendly's - Burgers Near Me - Harrisburg, Pennsylvania

This was always my go to spot for brunch. It's usually nice with no problems. I went in Saturday, ordered pancakes, and they came out burnt. I asked my waitress to have them replaced and she did. She came back stating, the cook made them again, however, he made blueberry by mistake , and asked if I was ok with that. I couldn't believe it. I said, no. She apologized, came back with the replacement, and all was good. read more

Food was great, we really loved the chicken bacon ranch quesadilla! All of the staff was friendly, attentive and personable!

Amazing food great service lobster pasta was great as it call my name loved it so good

Gave them another try... way better, more staff... Theresa made sure we had hot fresh coffee, and I had a terrific omelette... my buddy had a lumberjack breakfast that would have pleased Hulk Hogan...... well worth the trip and a return visit....... read more

The restaurant bathroom was caked with so much grease, that the joke was you could go ice skating in there. Next thing we know, my child (wearing full athletic sneakers) slips right on the tile floor and bumps his head. We come out and immediately ask to see the manager and for him to immediately address the floor. Neither of those things happened. Your liability is off the charts, Friendly's. You put yourself in a position to have a severe injury on your property, you've opened yourself up to being sued and your management staff severely needs training on these aspects. CLEAN YOUR BATHROOM! It's the simplest part of running a restaurant. CUSTOMERS BEWARE! read more

great time , great restaurant, the waiter was awesome. Did a great job. his name is tai at Harrisbur.

We walked in Asked to be seated at a table Once we were at the the table the young lady who is assigned to us threw a fit screaming "I am so done with this" There was Something about helping more people there are plenty of other open tables why did I get stuck with them. We listen to her scream in the back going to other rooms yelling and screaming at that point we decided to leave.Given these times of quarantine, social distancing and 50% capacity I did not expect to have to leave a restaurant feeling like I wasn't wanted. thankfully there was a Chilis next-door that was more than happy to take our business!!! read more

It has been a while since we have been there on a regular basis and it was pretty good. I had a bacon cheeseburger with pasta on there (they say call it Mac and cheese but it is not the right noodle) but to me it taste just like a bacon cheeseburger. Mom tried the turkey burger. The waitress was nice but my mom had to cleaned up herself it was gross. It has gone downhill but maybe it is on the come back read more

Our waitress was Jazzmine and she seemed a bit distracted when she came to take pur order. My partner ordered an all American cheese burger which was listed on the senior menu. When the order came, the burger had no cheese. He took it back up to the front desk and instead of apologizing about the order being wrong, her and another waitress argued that if he didn't say it was the senior menu then they would assume it is the all American burger. When she made the sandwich correct she nearly threw the plate on the table. Then when it came to the ice cream she slid my ice cream across the table. We have NEVER had anything but great service at this restaurant UNTIL tonight. I'm VERY disappointed in this bad service. I know that being wait staff is not easy but Jazzmiine needs instruction on how to deal with uncomfortable situations. Right now she gets an F in her service and I will think hard about whether I will come back to this location. read more

I ordered takeout from Friendly's. I was able to pick it up at the ice cream window outside, and it was ready when I was told it would be. I ordered a Set Up burger with no mayo. It came with fries, and I also added a side of coleslaw. I also got a Kit Kat Friend-Z, which is supposed to be like their version of a Blizzard. I got home and found that I had a different burger with lots of mayo. My plan was to just eat it without the bun to avoid most of the mayo, but then I saw I didn't get the coleslaw I paid extra for, so I decided to take it back. When I got there, there was no one at the hostess station. The woman who came had her mask down at her chin and acted annoyed that she had to pull it up. I told her my order was wrong, and she got someone else, who I think was maybe a manager since he was wearing a different shirt than everyone else. Originally I was going to ask them to fix my order, but the employee barely wearing a mask grossed me out, so I asked for my money back. The manager told me refunds are issued at the corporate level and that I would get it in a few days or however long it would take my bank to process it. Nobody apologized for my order being wrong or offered to fix it or get me something else. They took the bag before I could even say they didn't need to refund the ice cream. I'm glad I didn't get a chance, though, because when I ate it later the whole thing had maybe the equivalent of one mini Kit Kat, pulverized into bits so small I don't even know for sure that's what it was. It was basically a big cup of vanilla soft serve with little bits of something chocolatey for $5 something. I won't be going back. read more