Top level service but the place leaves a lot to be desired. The building is old and feels old. Worn furnishings, junky ceiling tiles and flies. Food was ok. Not great, like other Friendly's I've tried. You get the feeling a decent kitchen is working with cheap food. We passed on ice cream, which is nuts but after decrusting the dried condiments from the bottles we were given we just didn't feel like eating more food from here. read more

Got there during a busy time and woman seating us was astounded we decided to wait for a seat (she'd said 20 minutes). We were seated after only 10 minutes and then almost completely ignored. Same woman who sat us was our server and was terrible. Table next to us came in 15 min. after us, had more people, and their drinks, appetizers, and food all came before ours. I wanted only a sunday and the two people I was with both wanted meals. I was done my sunday before the appetizer even arrived. And I eat ice cream very slowly. One of the people I was with asked for mustard when ordering his burger. It never came. He asked again, it never came. I got up to get our server's attention and she was just leaning on a wall in the back. I mouthed, "mustard and water?" She brought the mustard when he had only one bite left. Brought water - for one glass. No "sorry" for the long waits, no "sorry, I'd forgotten the mustard," nothing. It's like she was pissed we actually stayed to eat and then decided to ignore us almost completely. read more

Always good service and delicious food! Good size portions for the money. Highly recommend if you are in the area.

You come here for the ice cream. Period. Anything else? Well... you're rolling the dice. I don't mean that the food is bad, per se! But, I can't remember the last time I've had a meal here (beyond dessert) where I wasn't painfully sick the next day. And please... don't ask what I mean by that. Just leave it as "tummy issues." It's not just this location. When they were open in Crofton, I had the same issues. I don't get it, either. The food is okay, it tastes fine, and I can't remember any time when it seemed "off." Maybe there's an ingredient (oleo-something) that triggers me? Anyway... This last visit, I split the spicy grilled cheese with my spouse, and man... what a tasty treat! I loved the berry-habenero jam!! There was plenty of cheese, and the sandwich was perfectly grilled. Fries: standard, nothing insane here. It was a great dish! Dessert, though, that's where I saved room. I had the Reese's Pieces sundae, which is both smaller than I remember, yet also still too much to finish! It's plenty big for the price, and the flavors are still spot on! What I didn't know before was, you can swap out any ice cream flavor for the vanilla!! Game Changer!! So, I went with the butter brown sugar chocolate covered pretzel... thing. And let me say, it was a flavor revelation. Unreal. So good. Coming back for this alone. Yes, please. On the downside, the place is well overdue for some TLC (i.e. renovation) and a good thorough clean would not go amiss. I wouldn't say it was 'dirty,' just... not clean. The staff was plenty helpful and friendly, though. Literally putting the 'friendly' in "Friendly's." Ha ha, dad joke! No, but serious, if anyone on the management team is reading this, please give props to your servers. They are doing a great job. Definitely a dessert destination and worth visiting again! read more

Fishamajig served quick, hot and melty with Cole slaw instead of fries! Ice cream is a freebie! Feels like the 70s, minus the gingham skirts and low prices. read more

Kendall was an excellent server so much so I'd request him on my next visit and I highly recommend him

the food and service was so amazing, made my wife so happy. The food was fast and soook good!!!

Everything was great loved the boneless chicken wings. Friendly US always great. Finished my meal off with a sundae. read more

Friendly's - Give it a try!! You won't be sorry - Burgers Near Me - Glen Burnie, Maryland

Best ice cream everything Great service!! Always love coming to Friendly's. Very reasonable prices if your on a budget. ​ read more

Quick service at the door and taken promptly to our booth. Waitress was awesome, and was very safe with her covid mask and gloves. She made our sundaes quickly and definitely hooked it up :) kept our waters topped whole meal and gave us napkins before we needed them. Krystal you deserve the most :) definitely request her when you come in! Jake n kev read more

great place to eat the staff is wonderful Food is good and affordable great place for kids and lots of ice cream read more

Always a good time at friendly's. My daughter favorite place to go and everyone so nice.

Quick update. Deleting some of what I said. I still had a not great experience with my Reeses Pieces Sundae, The ice cream was icy, not creamy, not the wonderful texture and taste of Friendly's ice cream. And the candy pieces were not great I thought the. Restaurant changed their recipes in the same way that the retail ice cream did. 2 different owners now. Dean has drivin Friendly's into the ground. Glad to see they are going backrupt. Hope someone comes in and brings Friendly's products back to the way they should be. I will be driving a hour back to this location this weekend probably to try it again and see if its any better. I may actually try the location down the street. Stinks, Glen Burnie has 2 Friendly's and VA has none. I will update my review once I go back again. I did get a response from Friendly's restaurant telling me nothing has changed recipe wise in the restaurants which I am happy to hear. read more

Came for ice cream after dinner with my family & the woman at the window was so nice and pleasant !

I'm originally from Springfield, MA (home of friendlys ice cream), so I have an incredible love for this place. When I found out that there was a friendlys (multiple) here in (Maryland), you know I was stoked! Discretion on this part of the review, it's been over a year since I've had their food, but this is what I remember from my experience. My go to for food is their honey bbq chicken melt... obviously. You can't go wrong with this selection. 9/10 My go to for ice cream is the same every time - mint chocolate crunch with caramel instead of fudge, add walnuts and rainbow sprinkles. Delicious I believe the name of our server at the time was Jordan who was AMAZING. Again, this was last year so I could be wrong... but the name sounds right. Although I haven't sat down at this location since my visit then, I have ordered ice cream to go on multiple occasions. I have also had the hunka chunka pb fudge lava cake sundae and omg it's so delicious. Friendly's will always have a place in my heart. Highly recommend read more

Only been here for breakfast, but it has been consistently good. I feel it's a way better quality than IHOP nearby. More people should give it a chance. The servers are always friendly. read more

Great food, great service, great environment. Would definitely recommend and I will definitely be returning.

The servers are always friendly! My order is always accurate and served fresh. The space is always clean.

The servers are always nice and I haven't had any issues with the food. The worst thing that ever happened to me there was that they were out of bananas, so I couldn't get my Jim Dandy. However, I came in close to closing, my fribble was fantastic, and my server went above and beyond during the meal. No complaints from me, fam. I love Friendly's! read more

Always a great experience with Friendly's best ice cream around awesome service and great bunch of people

We had a long wait before being greeted and led to a table, but the very kind waitress explained that there were only two of them working in an almost-full restaurant! Despite this, the service was excellent and timely. The onion rings and mozzarella sticks were fabulous appetizers. I wasn't especially impressed by the veggie burger but the waffle fries made up for it. Overall, a good place to stop but they need more than two waitresses working a busy lunch shift! read more

Friendly's - Mint cookie crunch sundae - Burgers Near Me - Glen Burnie, Maryland

First, the staff was amazingly great. They were very nice, fast and checked in frequently. Highest ratings for them. The restaurant is nostalgic and worn down a little. It's been years since we've been able to go enjoy their ice cream treats. The quality/quantity/value was not what we remembered so won't be going back. read more

Friendly's - Burgers Near Me - Glen Burnie, Maryland

Went for a quick lunch. Server was attentive and appetizers were good. Our entrees came out quickly and tasted great! I highly recommend the crispy chicken wrap - absolutely delicious! The only cons in my opinion would be that several servers ignored us when we first came in, so we were standing up at the hostess stand for a while and I do think the menu is overpriced for diner-type food. But all in all a fantastic lunch! read more

Friendly's - Burgers Near Me - Glen Burnie, Maryland

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We had one of the worst dining experiences of our lives here last night - Valentine's Day. I know this isn't fine dining, but our experience was completely unacceptable. Here is a summary of our experiences: 1. We were seated across from and next to two families with wild children. I'm talking screaming at the top of their lungs (both the kids and the adults), crashing into the divider at our table, running around the restaurant and jumping on other guests' tables, and climbing all over tables that had already been cleaned for incoming guests. For the entire hour we were there. Management refused to say a word to any of them, so the rest of us had to suffer. We were talking and lamenting with each other that it was unbearable and that the restaurant refused to do anything about making the experience completely miserable for the rest of us. We had pounding headaches the rest of the night. Not to mention, it was gross that these wild kids were allowed to literally climb all over tables that had already been cleaned and set for the next guests - and the restaurant did not clean the tables again afterwards. 2. We ordered crocks of clam chowder and they arrived half filled. The food runner said they were almost out of chowder and we were "lucky" to get what we did. We were charged full price anyway. 3. Our coffee cup was also half filled, old tasting, and COLD. So was the refill we had to ask for. 4. Our water had a funny taste to it. We actually felt very nauseous after drinking it 5. Our $7 sundae was also half filled. A large Reese's Pieces Sundae is always piled high above the rim, with plenty of ice cream and whipped cream and sauces. Ours arrived in a sundae dish that was literally half filled, not coming close to reaching the top let alone piled above it, with no whipped cream or marshmallow sauce, hardly any peanut butter sauce, and definitely not five scoops of ice cream (although we were charged for the large sundae). What arrived was a completely melted goopy mess (none of the ice cream was solid, it was like they had it under the heat lamp) with hot fudge spilled all over the outside of the dish, which got all over our table and hands. 6. We ordered a kids meal to go and they forgot the fribble. We assumed it was in the bags they handed us because our waitress said everything was in there, but it wasn't. So we got beat out of our fribble. 7. We had to wait forever to pay our bill. Not sure where the waitress went. $50 for this amazing experience. We will never be back! read more

Nothing special really. The restaurant was pretty busy, even for a Saturday afternoon. The service was quick, but the food was just 'warm'. The fries were bland and tasted like they reheated, barely crispy. We ordered burgers and mozzarella sticks. The sticks cane after the burgers, as we asked about them. They were nothing to write home about. read more

Been coming to this Friendly's location for decades with only the occasional slow service. We stopped tonight for Reese's Cup Sundaes to go. When we got home, we realized that the sundaes had all the toppings but NO ice cream. We never thought to check the order to make certain it actually contained ice cream. No wonder most Friendly's locations are closed. read more

Terrible service. Took over an hour to get food with only four occupied tables. Kids were not happy.

Went to Friendly's this evening 6/3/19. I stood at the hostess stand for 10 minutes and no one came over. I saw a server and asked him if there was a hostess that would seat my husband and I. His exact words were "the wait staff seats the guests and they are all currently busy." He walks off and comes back over a few minutes later and says " I can seat you, how many." He seats us and we sit in a booth for 15 minutes, not one staff member said a word to us or took an order of any kind. Will not be returning to this location ever. read more

This was a great experience for the family, we had a sweet little lady as our waitress refilled drinks with grace and was very sweet with a kind laugh . You can tell she enjoyed it there and so did i , i got the chicken tenders tossed in buffalo sauce and they were bewildering . Then after i was upholstered i had to get some friend z , of course i took it home and had a bite before tossing it in the freezer , and this one little bite reminded me of my childhood going to friendly with my grandmother and getting one of these and promising her i would eat the whole thing and only having two spoon fulls . overall delight in dining here and would recommend. read more

i see a roach in the. back cooking french fries smh... unprofessional. fries are my favorite food so sad read more

Friendly's - Burgers Near Me - Glen Burnie, Maryland

This place has been a staple in good family dinning since the cave man era well maybe not that long lol. A place where you can get great eats at a reasonable price and spend time out with the family. This review may be a bit bias since my fiance is from the birth place of friendly's and would kill me if I spoke ill of it but luckily I feel the same about it. Can never go wrong with this option of family dinning. read more

Friendly's - Tall glass of Arnold Palmer - Burgers Near Me - Glen Burnie, Maryland

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Server: Danielle You have to sit in her station she is great!!! We had the specials $5.55 meal of fried chicken sandwich and fries And I had the honey BBQ chicken and bacon with seasoned waffle fries Best I ever tasted read more

Bad food. Bad service. Dirty floors and menus. Good ice cream. Don't waste your money or your time. My husband had a basic cheeseburger. I had a turkey melt. Both were just okay. Fries were limp and terrible. read more

We are very happy with the service at this location :) the food are ordinary but we don't expect too much since we have had bad experience at the 412 Crain Hwy location. The food came very fast and the waitress constantly pay attentions to our needs :) we will surely come more often. read more

This is my second time being here. They have good food but the service timing was bad and the food wasnt brought out at the same time. A child had to wait 10 minutes for his food while the rest of the family had there's. The bathroom smelled like cigarettes and old urine. read more

I went to this location this evening and the service was great. I brought my kids for ice cream and drinks and the waitress was very attentive. read more

Friendly's - Caramel sundae. It was sooo good! - Burgers Near Me - Glen Burnie, Maryland

First off it's my first time there, it was my birthday and the food was horrible it was cold and bland. The serve was not bad but it was definitely under staffed. And they didn't or couldn't understand that I was allergic to seafood and didn't know how to help me. I wouldn't go there again and it took them over 30 minutes to clear the table read more

Friendly's - Waiting well over 30 minutes for them to clear the table and get our ice cream - Burgers Near Me - Glen Burnie, Maryland

Why I got friendly with Friendly's is because of the coupon bound. This friendly's is not friendly in leaps and bounds. It's small like you are eating in a truck and feel cramped with diners so got my order to go. The floors need more sweeping, mopping or better yet, renovation. The food tastes like a copy cat of some other chain restaurants. For ice cream, why not go to Baskin Robbins where you can see the different, new flavors. At Friendly's, you can't see the ice cream but you have to pick it from the big menu. I just can't be friendly with that. This friend is on my list of bad chain restaurants. read more

This is the worst Friendlys in the whole chain. I door dash Friendlys at least 3 times a week ( I know cut me some slack everybody has a habit I don't drink,smoke or do drugs) the last 3 times we have ordered our order has been missing 2 sundaes or more or the sundaes have been made completely wrong. For example a Jim Dandy with ice cream and whipped cream no other toppings. Tonight tried to call to complain I eventually hung up after waiting for a manager for 12 min. Figure I will try and reach a general manager on Monday. Wish I could give less than 1 star. Looks like I will be Door Dashing Coldstone or Baskin Robbins from now on!!! read more

The last two times they have messed up my order and won't return my phone calls. How hard is it to make ice cream especially when it's write down clearly for you. I am extremely disappointed and frustrated. I wouldn't even give them 1 star but it makes you for the review. read more