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Barrington, IL

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Friendly Windows

4.7 (58 reviews)
Open • 9:00 am - 6:00 pm

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Reviews With Photos

New windows
Michelle F.

Overall, I am happy with the service because we got new windows that work great--they open and close very smoothly, they are energy efficient, and are already keeping the house temp more stable. Waaaaayyyy better than what we had. The quote process was very helpful--Joe was very attentive to my emails/texts, replied almost immediately, and was pleasant to work with. I was surprised how cute the egress window looks. Pic here just to show it off. They were also able to finish all the work in one very long day. They arrived a bit late around 9:40am and left just after 8pm. I was happy that they were able to complete all the work in one day as I was expecting two days of work. They definitely worked very hard, and I appreciate it. But as you'll read below, I think they were rushed to just get the job done and leave. I cannot give 5 stars though because I felt very uneasy about the mess that was left. -There was debris left on our porch (see pic) which I just find unacceptable, especially in my home with a 2 year old. -I also noticed black smudging on some windows and perhaps the same black material actually coming out of one of the windows (see pics). I was hoping for super clean windows upon installation but I see that it's really just about installing--I'll need to clean them myself. -Small debris was found in other areas too like in my garden beds (I suppose how are they supposed to clean that up unless they laid down a blanket beforehand) and in the creases of our front door. -They also did not tell us we would need to remove a curtain hook we have on the side of our windows and I realized afterwards that they took it off themselves because they stripped the screw and put it back in backwards. -I've noticed that the caulking is not consistent throughout. Some windows have caulking in every corner, some are missing a corner or two. No idea if there would be a reason for the differences but I would have thought they'd be fully caulked. I appreciate the hard work and am happy with the windows. Just wasn't exactly the experience I was really expecting.

New porch windows and new front door
Dave F.

We had a great experience with Friendly Windows. We had 23 windows replaced, along with a new front door. Joe was very personable, knowledgeable and communicative during the estimate process. When it was time for installation, Patrick and David were also very communicative and easy to work with. We're about one week into living with our new windows and new door, and so far so good. The windows all look great and we're noticing a difference with regards to insulation (it's Jan in Chicago). Overall would recommend!

The patio door.
Sean C.

The patio door for the balcony in my condo was leaking in lots of air and needed to be replaced. It was the original one to the unit and was big and heavy and I'm on the third level. The staff from Friendly Windows helped me select the appropriate size replacement and aided me in the process of getting approval by my HOA for it to be replaced. When the door was made, they arranged installation within a couple of days after they received it and had it installed in a matter of a few hours. Their whole crew was very respectful of my place and let me know what they were doing each step of the way during the installation. I would recommend them for any household door and window projects.

Daniel C.

Had a great experience working with David and Patrick at Friendly Windows. They're not your average sales guys who are extremely pushy. They come in, evaluate what you need, listen to your concerns and come up with fair and honest proposals. I live in an HOA so the exterior has to be identical to what we currently have in terms of window design and David went above and beyond to ensure the collection of windows he was offering me matched exactly that. He provided many samples/examples of the type of window I would be getting so I could submit it to the HOA for approvals. Installation of the windows was fantastic. The guys prepped the area with drop clothes to ensure they didn't make a mess and spent two days installing my windows. Once they finished installing, they caulked and painted the interior trim and the windows came out better than I could have expected. David ensured I was completely satisfied before he left and said if I have any issues to just let him know. Thankfully I have not had any issues and we are finally enjoying our brand new windows. Thanks again!

Replaced windows and siding

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4 months ago

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5 months ago

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1 year ago

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3 years ago

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4 years ago

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4 years ago

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3 years ago

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2 years ago

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3 years ago

These guys do GREAT work. We had 13 Marvin windows installed. They did a beautiful job. Great customer service as well. Highly recommend!

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4 years ago

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4 years ago

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6 years ago

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9 years ago

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Patrick A.

Thanks David for the kindhearted review. We enjoyed working with you!

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8 years ago

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Patrick A.

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4 years ago

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9 years ago

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Patrick A.

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9 years ago

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Patrick A.

Thank you for reviewing our company! We appreciate the feedback.

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10 years ago

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12 years ago

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12 years ago

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6 years ago

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Patrick A.

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8 years ago

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Patrick A.

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8 years ago

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Patrick A.

Thank you for the recommendation Jason!

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8 years ago

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Patrick A.

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9 years ago

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6 years ago

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8 years ago

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9 years ago

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Patrick A.

Thank you Raissa for the compliments. We enjoyed working with you!

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6 years ago

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8 years ago

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9 years ago

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Patrick A.

Thank you Ed for your comment. We enjoyed doing your windows!

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10 years ago

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9 years ago

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11 years ago

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Page 1 of 2

Ask the Community - Friendly Windows

What do you do if you notice rotted wood during the window installation process?

Typically we charge an additional cost of $50 per changing the rotted wood for each opening it is present

Do you rebuild/replace window screens?

We do not provide this service. I apologize.

Do you guys fix rotted or foggy windows? Also, can you fix glass that is broken?

Hello, Unfortunately we do not do any type of repairs. We cannot fix rotted wood, broken glass, or… 

View All 6 Questions

Review Highlights - Friendly Windows

“It was a lengthy process with some delays; however, David always made sure that our questions were addressed.”

Mentioned in 15 reviews

Read more highlights

Jacobs 1 Construction - James Hardie Iron Gray siding

Jacobs 1 Construction

(38 reviews)

High quality, great design and aesthetic recommendation, courteous customer service, all at a very…read morecompetitive price. It took us a year to make all of our decisions about the scope and details of our project and Jacob patiently, expertly discussed every decision-point with us, over time, via text, phone and several stops out to our house.. His teams replaced our roof and gutters and upgraded the facade of the front of our house. All team members were timely and friendly through the process and Jacob followed up to ensure every detail was top notch. The beautiful results are the talk of the neighborhood. Highly recommend!

Our experience with Jacob and his team was 10/10! From the initial consultation, to providing a…read morequote, answering questions, install day, and follow-up, he was responsive, and a perfectionist. We had two condo units in our building update windows as well as two back hallway windows, and Jacob provided a highly competitive quote. He was kind and patient when we waited for other unit owners in the building to decide, and did not push us to move quicker or make a decision when we were not yet ready. Ordering windows took a few weeks and teams on install day moved swiftly and kept the area clean after! I also want to note that we live on the 3rd floor of a condo building and many contractors said they could not install and/or needed additional materials, external infrastructure and costs to do the project, but Jacob made it seamless with bringing windows up the stairs, and doing an internal install, which incurred no extra install costs. This was also great as it did not impact our neighbors and kept the project contained and clean. Jacob really cares about being transparent and has earned our trust, and I would 100% recommend him and his team to anyone looking to install new windows in their home. Overall, we really highly recommend Jacobs 1 Construction! I cannot say enough great things about the quality of their work, competitive pricing, and their dedication to their customers.

Scientific Home Services

Scientific Home Services

(157 reviews)

We recently had almost all the windows in our house replaced by the team at Scientific Home…read moreServices, and we couldn't be happier with the results. Not only do the new windows look sleek and modern, but the entire process was top-notch from start to finish. What really stood out to us was their honesty. While other companies tried to sell us on full-frame replacements, SHS actually advised us to go with insert replacements. They pointed out that our house has high-density older wood framing that was worth preserving. Following their advice preserved the character and strength of our home while saving us a significant amount of money. Their communication was excellent throughout the project, and the installation crew was fantastic: punctual, respectful, and meticulous about keeping the worksite clean. On top of that, their guarantee is rock-solid. I feel completely confident that this was a lifelong investment and that they will stand by their work if anything ever comes up down the road. If you're looking for high-quality window replacement with an honest team you can trust, highly recommend Scientific Home Services.

We found this company from review, knowing nothing about them, and were very happy that we did so…read morewe want to pay it forward and let you know that they were great. They came through in every way and were far less expensive than the company our neighbors were using so we are happy that we found them. We were impressed with everything--from their salespeople to their installers. We hope we don't need more windows, but if we do we know who we will call!

Friendly Windows - windowsinstallation - Updated November 2026

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