[ A-OK rating is to indicate that, following this update, I have raised my current opinion about the store - from 1/5 to 3/5. (Not to indicate a mark about the performance of the asst. manager, or anything separate like that! It's a general mark.) It could rise even further after more positive upcoming shopping experiences (hopefully). ]
So, I've spoken with an assistant manager at this FreshCo.
He behaved in an extremely helpful and polite manner.
He informed me of something which I did not know, nor expect, which made me be more understanding of the employee who closed the door in my face.
Apparently, Sobeys / Empire Company DOES NOT pay employees at their stores, FreshCo included, past the closing time.
Meaning, if the store closes at 22:00, employees are expected to work till 22:15, 22:30, or whatever necessary, without any additional compensation!
That's not nice at all, but it explains the attitude of the new employee to a large extent.
By the way, yes, I was also told that said employee had only been with the company for about 3 days.
P.S. In a few days' or weeks' time, if possible, I would like to delete this review completely. (But not before trying to go in again at 21:53-21:54 PM...)
THIS (ABOVE) IS AN UPDATE TO:
Attention!
Don't ever waste your time going to this store if you're going to reach the parking lot 20 or 10 or 5 minutes before the closing hour!
You might find yourself locked out!
And you would have made all that trip for nothing..
You see, they got some lazy, lying employees who cannot wait to lock the doors early and to tell you, with a smirk on their faces, to "come back tomorrow".
Moreover, they would lie to your face about the time being much later than it really is, and sort of be a jerk to your face.
This has happened to me, at 21:53-21:54 (although the guy was already outside making manoeuvers to close up even earlier), on Wednesday, April 13, 2016. Their closing time, on the day, 22:00. (Which means people should still be able to get in as late as 21:59:59!)
And I have little doubt that, if that lazy, incompetent, unhelpful liar had his way, it would be like that every day!!
It's all bullshit, because if you go to a bank, any bank, you will notice it is the law to let you in until xx:59:59 (if they close at [xx+1]:00:00).
That is the proper way of handling customers, not the lazy-ass behaviour of these FreshCo people.
Hey, Sobeys, Empire Company, do you not pay these employees until half past, or something? Why the hell are they in such a rush to close the store much earlier than the hour of closing?
Truly despicable.
(INITIALLY POSTED ON 14 APRIL) read more