I think this is a chain and I think I've seen another branch of this in Lansdowne Centre. This one is in Yaohan Centre. The lady who served us only spoke Chinese and there was a bit of confusion when my husband tried to tell her in English that I wanted Red Date Longan Wolf Berry Tea. Luckily he does speak Chinese as well. When he realized she didn't understand the English words, he used a combination of Chinese and pointing to the board behind her, indicating which item on the board I wanted. Didn't help though that it was one of those menus where the screen changes every few seconds! Highly recommend that you only order from this place if you or someone in your party speaks Chinese! I loved the liquid part of my drink. Red Date Longan drinks are something I have come to appreciate since marrying my husband. This particular drink though had big chunks of dried up stuff in it. I wished they hadn't put that into the cup. The liquid part was great but I really didn't care for the chunky stuff in my cup. read more

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I would rate this as 0 stars if I could. I went here a few days ago and the customer service was incredibly awful. The workers hardly knew English as well, which made communicating a challenge. They only accept cash, and they don't have it posted anywhere. Zero customer service, no smile, gratitude or anything. Very passive aggressive. At the Lansdowne location you would pick it up at the same counter you ordered at but this one makes u go around. I didn't know this so when the worker rang the bell, I didn't know where to go. Instead of directing me kindly, the girl started smashing the little bell and glaring. I would never come here again, customer service disgusts me. Get bubble tea somewhere else as it's quite mediocre. Next time when serving customers have more of a smile and be more kind. Never again read more

=== 1. VERDICT/VALUE When at Yaohan, Fresh Elements might be your best best for milk/lemon teas while Juice King on the other side of the food court might be your best bet for fruit/smoothie-based drinks. === 2. FOOD Hong Kong-style Milk Tea ($3.09): well-priced, decent tasting. It's not the "sock" tea per se from the alleys of Hong Kong, but quite passable, especially for the price! Lemon Tea ($3.29): not sure if lemons cost more (to justify the extra 20 cents lol) but the tea is solid. Mango Milk ($4.74 not incl toppings): thick and rich with flavor without tasting artificial - it seems to use real fruit, but the cost adds up quickly when you start to add toppings (making Juice King a better option). === 3. SERVICE & ENVIRONMENT It's simply a takeout stand in the food court, so the service is as good as you need it to be in English, Mandarin, and Cantonese. The speed of service varies, as it seems like there is one lady working in the day and two ladies working in the late afternoons/evenings. The food court allows for wheelchairs and baby strollers to fit easily; the Yaohan parking lot affords for plenty of parking (during this COVID pandemic). read more

Fresh Elements - Hong Kong-style Milk Tea ($3.09); Mango Milk ($4.74 not incl toppings): both are good options! - Juice Bars & Smoothies Near Me - Richmond, British Columbia

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I've always seen this place at Yaohan but never tried it before. We got the Mango Pomelo Sago and Matcha milk tea with pearls and they were both about $6.50. The mango pomelo sago had sour mango chunks which wasn't great but not too bad either. The matcha milk tea was average as well with a generous amount of nice chewy pearls. I thought maybe it would be cheaper though since it was in the food court. Overall it was average but it's the food court so I can't really compare it to other big bbt chains. read more

Fresh Elements - Matcha milk tea with pearls and mango pomelo sago - Juice Bars & Smoothies Near Me - Richmond, British Columbia

Low budget bubble tea, buy one get one free. Still the best deal and best made cheap bubble tea in town. This store made better quality than the one in Landsdowne food court. Highly recommended read more

Now that places have started to open it feels amazing to be able to go and get almost everything. Went to Lansdowne to shop and was craving a refreshing drink. Fresh Elements had some great options and a fruit slushie was perfect. Ordered the strawberry banana with coconut jelly. Unfortunately they said it only comes in smoothie form and not a slushie, so a smoothie it was. It was a good drink, lots of coconut jelly which was great, but needed more banana and strawberry to make it really taste good. Was so full after this one. As said, great to be able to purchase things and not delivery. read more

Fresh Elements - Strawberry Banana Smoothie with Coconut Jelly - Juice Bars & Smoothies Near Me - Richmond, British Columbia

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Orders a few teas. The tofu pudding black sugar was too watery. The rest that I ordered was ok.

Elements is located in side of the food court in Yaohan center . There is parking but the lot is usually pretty full. I really do enjoy their green milk tea. But over the years I did notice they give you less pearls than before before. The best part about this place is that there is a buy one get one free for the original milk tea or the green milk tea. It's a around $5 for 2 bubble teas definitely won't see that price anywhere else. I'm glad the green milk tea is really strong in flavor and not watered down. And this seems to be my go to flavor from elements. I do recommend it if you are in the area and want a quick bubble tea fix. read more

Fresh Elements - Juice Bars & Smoothies Near Me - Richmond, British Columbia

The bubble tea here was okay. But I do think the jasmine green tea was a tad too tart. Perhaps it was me and not being accustomed to these teas since I am more of a milk tea gal. Plus, I am sure the taste varies slightly from the east to west coast. Btw, you have the choice of the regular sized bubble tea or the miniaturized ones. Parking near the front was a pain in the tush as an elderly man stole our parking space. Yes, seriously. If you head to the side of the building that goes directly to the food court area, your chances of nabbing a parking space is much higher. read more

Fresh Elements - Juice Bars & Smoothies Near Me - Richmond, British Columbia

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Check your receipt. I ordered a mango slush and a honey milk tea with pearls. The honey milk tea had two add-ons, one for "pearls" (English) then another one for "珍球" which is pearl balls in Chinese. No idea why they have two add-ons in the register for this, other than them trying to double charge people for it. Super lame. read more

Out of all the places in the food court, this is rated one of the highest go-to spots & I'd give this place 5 stars if the pricing was clear enough! Mainly came here with my friends for lunch & this place stood out more than anything. - 5 stars for CHEAP milk tea - 3 stars for their confusing BOGO - 5 stars for their house special bubble milk green tea - 4 stars for their overwhelming selections of boba * House Special Bubble Milk Green Tea: When your friend who isn't a big fan of green tea takes a sip & actually liked it, it is GOOD! I honestly wasn't expecting its sweet, mellow taste, but it had a certain milky mix to it. So good, worth the cheap $2+ Canadian dollars. * BOGO: I ordered ONE boba & came out with TWO. How the heck? They told me I ordered their special so luckily, I gave the other one to my friend. Not bad for less than $5. In California, that's usually the price of one. I highly recommend their boba, but if you cannot fully read/understand their menu full of english & foreign language, ASK! They are fast & busy with full on orders left & right. read more

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Apparently this place has been open for a while now, but their Grand Opening Specials are still quenching people's thirst. Their grand opening deal is 2 House Special Milk Teas with boba or Green Milk Teas for only $4! In addition, they have daily specials on different drinks written on a psychedelic neon board. Fresh Elements serves bubble tea of all kinds and specialty drinks such as slushes, fresh fruit juices, fruit smoothies, and HK specialty drinks. The price ranges from about $2-5. I've only had their House Special Milk Tea with boba so far. The milk tea is smooth, light yet flavourful and the boba are chewy and have that sweet delectable taste I strive to find in all my BBT. I heard that Fresh Elements is also associated with Golden Rice Bowl, a neighbouring food court stall. If you order an entree from them, you get a discount for one of the specialty drinks at Fresh Elements. Food and drink combo? Winning! Overall, a great place to grab a drink but beware on the weekends, I waited about 15-20 minutes for my drinks because there were so many people soaking up that grand opening deal. read more

Fresh Elements - Store Front - Juice Bars & Smoothies Near Me - Richmond, British Columbia

This place used to be good! Now the milk tea taste really bland and watered down! I gave it multiple chances! I'm not coming back here. read more

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If you're all in for the regular pearl milk tea, not willing to spend much, only have a few bucks or spare change, have a friend with you who also wouldn't mind a drink, this is probably the best deal in town! We came here after having dim sum nearby and I was kinda craving for this drink, haven't had it in a long time, and it's sort of like McD's... when you don't have it in a long time... it just harps on you till you chase it down. I come to Yaohan with my significant other quite frequently, and we walk around the food court, and I've always known about this deal, "2 for 1", and this was the day we were going to take advantage of this. The 2-for-1 is very limited, with their regular milk tea mix, and another one which I cannot name. I'm all in for classics.. and what defines bubble tea (or if you like to call it boba, what is this.. Star Wars?) then this staple. For $4.20 and your getting two regular sized cups of this housemade brew, it's cheap... dirt cheap, which makes you wonder... is it a, "you get what you pay for scenario?". We picked two of the same drinks, the only difference was one had the regular sized 'pearls', and the other had the mini ones! We had to wait awhile, for this price I would suggest you shut your trap too, for our drinks to come on out, but when they did we scooted away with them and found a spot in the food court. The one problem we found, and it's a dumb one, is that you need a ton of effort to poke a hole with the big straw into these cups, the straws aren't that strong! But after I finally lodged this thing like a missile into the cup the taste test was on! When I'm with my dear, I usually allow her to try things first... since she has a Taiwanese background and this drink was born from her homeland, might as well let her be the judge, also she is not a fan of unhealthy things, so this is a true test! It was great to see the first reaction of the cautionary suck. She smiled, and tried to hide it, as it probably brought her back to the days of her youth, and all the unhealthy foods we decided to have. She even said, this is soooooooo bad... yet pretty good. I then took the cup and drank a little with a few 'pearls' between my teeth. First to the balls in my cup, well not bad, good chew, not too slimy, easily could use as projectiles, and may stick on walls... cooked thoroughly to the core, definitely edible with a slight sweetness, not as honey sweet as some, but good, doesn't take away from the drink. The mystery milky tea liquid in the cup, not too sweet, where my dear said, "I usually ask for less sweet, but in this case.. don't need to!"... yes.. the right mixture. Milky enough, and not overly sweet, like the perfect mixture, it makes me want to come back and try the other stuff, like their flavoured selection.. and even their hot selection.. that will have to wait, but I definitely recommend this place. 2 cups for the price of 1.. there's two other bubble tea like joints in this food court and they still haven't caught on.. or just don't want to take the loss. Don't worry, this cheap price is all good, dig up the lint covered change in your pockets and spend it happily here! read more

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I'm seeing all these other reviews so I wanna make a review. I'm not sure if people's standards are changing in a not-good way or what but I don't understand why people are expecting retail/sit-in/starbucks services when they are paying low, minimal prices. 1) Why would you ask for refund from a small business when you go into white spot or starbucks and they won't even refund you the drink? Just because you "don't like it" or "doesn't taste like what I usually have from other places" - com'on are those really appropriate reasons? You're not trying out clothes at Zara. I've seen people with a sip left of their bbt and ask for refund..... Speechless. 2) When you tweak a drink - expect it won't be the best and optimal taste. I feel like when you mod the drink, you own up to it. I mean, there's PROBABLY a reason why the drink is made like this. You ask for 30% sugar, expect it to be bland. I'm sure zero sugar bottled drinks aren't as flavorful as fully sugar-ed ones. Not every drink is COKE ZERO. 3) When you order something - dont Come back with the drink and said you want it anyway and wanted to order smth else. I just... I can't even. Anyway, aside from those, I visit both locations quite often because it's close to my home and work places. So I have seen all sorts of situations and incidents, just feel bad because I never stood up for the store. Anywho - Their watermelon juice and fruit green teas are STILL the bomb. I have yet to find a place that's better than them, seriously. ALSO you don't seen anywhere with watermelon juice during winter time too!!! As for fruit teas, I don't get the hype on those huge slices because I mean, what's the point if I can't use a straw to slurp it with my tea? Might as well buy an individual piece of fruit..? Maybe I'm too old for those trendy drinks I guess those do look good for the gram.. (guilty). Other places are charging $7 bucks a drink when you get TWO drinks for $5ish. I support local small business and it hurts to see all these bashing. Just because they are not franchise they don't deserve to be virtually bullied. read more

Very impressed w/ their takeout: ordered 2 of their specials drinks, so they put the 4 bubble tea in a solid, plastic tray that even Mcdonalds can learn from with their cheap paper ones. Well, i suppose it's better for the environment but the plastic one doesn't seem to tip easily. Another bonus for the clean freak i am, is their plastic-wrapped straws, what an impressive feature. Just don't know about other places and touching money while getting you the straw--yuk! Great corner location, and friendly staff. read more

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Mango pomelo sago is as close as u can get to Hong Kong style around here. Definitely recommend as a smoothie type drink! read more

Fresh Elements - Mango pomelo sago : Large - Juice Bars & Smoothies Near Me - Richmond, British Columbia

Fresh Elements is a small stand located in the food court of the shopping complex with the T&T market. They have a variety of drinks for you to choose from, from bubble teas to smoothies, etc. I opted for a hot half coffee/half milk tea, which was good, but not amazing. Decent prices, but I can get better milk teas in California. read more

I ordered a 7-up salted lemon drink and hubby ordered their milk tea/coffee mix. My drink was perfect, with lots of carbonation. They were generous on the salted lemon so it was very flavorful. $2.99 for my 21oz drink and hubby was around $2.99 for a 21oz as well. read more

Great place if you're looking to get a good deal for your bubble tea fix. I've been here numerous times and have always gotten the house special bubble tea (because it's $3.99 plus tax for two). Due to the fact that I have only had that one flavour, I can only base my review on that. Based on that one flavour, I would say their bubble teas are excellent value, not too flavourful (if the taste is too overwhelming, it turns me off), and the pearls are soft yet chewy. The only reason I took a star away is because it takes them a pretty long time to prepare their drinks. Today, for example, there were four people working but it still took them around 10 minutes to make my two drinks (I believe there were 2 orders ahead of mine). That is unacceptable in my books, so if you are in a hurry to get somewhere, probably best to go with another bubble tea location. read more

One of the more affordable places in Yaohan. Had the lychee slush and my wife had taro milk tea. Both of us got pearls and made our drinks half sweet. Total still came under $9; not bad. We came during a Saturday afternoon so there was quite a bit AF activity with the grocery shopping crowd. Even so, the drinks were pretty quickly made. The pearls are a bit smaller than other places but have a good texture (chewy but not too hard or too soft). And half sweet actually tastes half sweet, unlike some other places where it still feels like a rush of sugar has hit your mouth. Overall, a good option in this area of Richmond - if you can find a parking spot. Lol. read more

House special with boba and green tea milk tea with boba was only $4.71. It was both in strong tea flavors and not too sweet! Boba is very chewy and good. Definitely recommend getting the buy one get free! It wasn't amazing but you get your boba fix! read more

Fresh Elements - Milk tea and iced tea - Juice Bars & Smoothies Near Me - Richmond, British Columbia

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Cheapest bubble tea in the food court! Warning though: the house bubble tea isn't really buy one get one free. One is $2.65, two is $4.50. So you're still paying for the second one. The green tea bubble tea is great though. Tastes just like the ones in Taiwan. read more

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The taste of their milk tea is above average and what makes it more attractive and worthy is the buy 1 take 1 promo.

Best bubble tea in town I think, honey green/red tea also very good. The tea they use are very smooth and tasty. I love their bubble and coconut jelly. Juice are fresh and strong tasted without additional water and sugar. Their sandwiches taste very good and lot of ingredients. Only problem is the waiting time is quite long. read more

This is probably my favourite bubble tea shop in Richmond. I want to give five stars but on some days the pearls are quite hard. Otherwise, I love their "buy one get one free promotion," in which you get 2 bubble teas for just $5.99 CAD! I highly recommend everyone to give it a shot! read more

Fresh Elements - Juice Bars & Smoothies Near Me - Richmond, British Columbia

This place went downhill recently after a change of owners. I ordered 6 milk tea and the cashier took my order without asking if I want pearls. So I told the person that is making it no pearls on all the teas. The owner came out yelled at me for not saying it 5 seconds before because apparently she already made it. And she told me I don't know how to order food. What??? So after 5mins of getting yelled at i got my tea. Man.... They taste old. I think they had these tea sitting for a while and they taste like it. Be aware. You've been warned. I hope I don't get sick later. So to make their fee dollars, I got yelled at for buying crappy tea from them... If you like to be abused... This is the place to go... Or if you want to cleanse your bowels... read more

I am no stranger to this place, within walking distance from the train station. I love bubble tea and this seems to be one of my go-to places for bubble tea. I know that there are a lot in Richmond (a dime a dozen), however, this place will make it with real milk tea. Very cheap bubble tea that actually tastes decent. This is more of a grab and go situation before heading home. Instead of an over priced frap at Starbucks I tend to come here for my treat craving. read more

I ordered a strawberry & banana milk, but I guess they only made me a strawberry juice with almost no taste of milk or banana. read more

Fresh Elements - I ordered strawberry & banana milk, but where the hell is my milk and banana? Sad. - Juice Bars & Smoothies Near Me - Richmond, British Columbia

I got the buy one get one free milk tea with pearls for 4.99 (price went up), which is pretty affordable in the general bbt scene but relatively comparable to other places in the Yaohan food court. They don't give that many pearls for the deal but the service was efficient and accurate and the milk tea was quite good. Even the half sweet I got was quite sweet though read more

Ordered the regular milk tea at 30% sweet. Tasted like water. I asked them why there's no tea taste and they said it's because I got 30% sweet. Weird how sugar level changes the tea flavor read more

This is the best bubble tea in Richmond plus the best value for your money. I usually order green milk tea and it's flavorful, tastes like tea, and not overly milky like most other places. read more

Got their BOGO special - one red milk tea, one green milk tea. Very watery, pearls were stale, frankly a bit disgusting. Didn't use to be like this in previous years, but 2nd time lately that the drinks are watery. Will not return. read more

Went here for the first time a couple days ago and it was great! The young girl at the counter was very nice to me. They have a great 2 for 1! (but it only applies to the "Milk Tea" and "Green Milk Tea" drink, with pearls included) I plan to come here from now on because of the nice service and great deal! read more

I was in need of a last minute boba tea place that had to be open early because it was 9:35am and me and my friend were heading to Vancouver in a bit for a field trip and. I wanted a boba tea place that was on number 3 road in Richmond so I don't have I walk so far and first thing I did was go on yelp and did what I had to do and bam I found a place that I can go to and It was fresh elements and I was so so happy and off we went to go get ourselves some boba tea. That was a good fix I'll tell you but I think the only thing negative would be is that we had to wait 15 minutes but it's because they just opened and that gave us time to go into yaohan and we got ourselves dim sum, egg rolls and all that other yummy stuff we both dig for 'breakfast' hahahaha so yeah, this place would be my go to place in the morning because all the other boba tea places are mostly opened at 11am and some at 2pm goshhh. So that's my review and yessss! More over 3.75 out of 5 but I will go to you guys during my school breaks!! read more